Jackson Stops Teddington reviews

★★★★★ 5/5

Trustpilot

Jackson Stops sold our house for us…

Jackson Stops sold our house for us recently. Jon and Yvonne in the Norwich office were very professional and helped us through 3 aborted sales. (No fault on their side, the market just cooled off) They stuck to their task and we achieved our sale the following month which has allowed us to build our forever home in North Norfolk. Thank you Jackson Stops and the folks in the Norwich office.

Mr · 11 August 2023

★★★★★ 5/5

Trustpilot

I have had a difficult experience with…

I have had a difficult experience with Jackson-Stops not understanding how to deal with the sharing of the ownership of my flat with my daughter. However, Property Manager Jess Lynagh who liaised between myself and her management was exemplary, she listened, understood the issue and was always prompt in her replies and persistent in resolving the problem.

Patsy · 12 June 2024

★★★★★ 1/5

Trustpilot

Absolutely appalling sales experience

Absolutely appalling sales experience. From being told that the buyers were cash buyers to then being told they didn't have the deposit. No fact checking had been carried out and we were led along for months without regular updates and the agent side stepping and avoiding calls only to find out the sale had fallen through and Jackson-Stops were aware but hadn't even bothered to update us! Absolutely no follow through.

Bridget · 3 August 2023

★★★★★ 5/5

Google

My experience with Jackson-stops was the best possible. From the first moment I was always very well attended to by Mr. Noran Antao who gave me all the attention and information necessary for me to successfully complete the negotiation I intended. I strongly recommend the services of this company and, in particular, Mr. Noran who really provided me with impeccable service.

Pedro · 19 March 2024

★★★★★ 5/5

Trustpilot

Excellent valuation service and after…

Excellent valuation service and after care, Anthony was polite and courteous

Mr · 26 April 2024

★★★★★ 5/5

Google

Great experience overall with Jackson Stops. Adam is easy to communicate with on the phone and via emails. Informative with the questions we had, we felt at ease when going through the letting process. Also the property manager Laura is excellent in helping with any maintenance issues such as heating, plumbing and electrical problems. Other members have been nice on the phone but I didn’t catch their names. Thanks team Jackson-Stops in general

James · 18 June 2021

★★★★★ 5/5

Google

I have been letting a property via Jackson-Stops for over 20 years and have had nothing but excellent service. Previously Mark, and now Tom, Katie and the rest of the lettings team are first rate. Not only is it smooth when everything is going well, but when something unexpected happens (I had a nightmare tenant), they are able to deal with it quickly and efficiently. I wouldn't go anywhere else.

Jason · 22 August 2023

★★★★★ 5/5

Trustpilot

Excellent

As always Ed Lottie and all the newmarket branch were superb in selling our property on duchess drive. In testing times they got it over the line always in touch in their professional manner to assure us in regards to the chain. Sold many properties in newmarket area with jackson stops and will do so in the future by far the best agents for this area

Neil · 23 November 2023

★★★★★ 5/5

Trustpilot

Really helpful and friendly

Really helpful and friendly. Michelle was great with giving me as much information I needed about freehold leasehold to make the purches. Overall, very satisfied and I will come to Jackson-Stops when I rent the property or look at buying another one.

Guy · 9 March 2021

★★★★★ 5/5

Google

Charlie was instrumental in securing our offer despite the offer having been decided over a weekend. He was transparent and made sure we were well informed throughout the process and provided help wherever possible to help secure our new home quickly. We were extremely grateful for his help and are now happy with our new home.

Alex · 18 June 2023

★★★★★ 5/5

Trustpilot

I would highly recommend Jackson-Stops

I would highly recommend Jackson-Stops as an Estate Agent in the Reigate and surrounding areas.From the first initial meeting at our property to the final phone call following completion, Jackson-Stops were very professional and efficient. Everyone involved knew exactly where we were during the sales process, this reduced the stress of selling and purchasing a house. The success to buying a property involves all stakeholders working together to achieve the right outcome. Jackson Stops, and in particular our agent Chris, made sure that this took place. They had no problem making follow up calls on our behalf or liaising with Solicitors and other agents within the chain. I have to say, Jackson-Stops definitely went the extra mile for us! From Ryan

Ryan · 12 September 2022

★★★★★ 1/5

Trustpilot

Avoid like the plague !

We've just had an extremely unsatisfactory experience with this supposedly high end company. We invited the Northampton office to visit us with a view to marketing a high value rural property. After a very successful and pleasant visit we waited for our Marketing Appraisal , and we waited. The other 2 companies we invited to visit both responded with reports inside of a week. Now, precisely a month later we are still waiting on a report from JacksonStops! To add insult to injury, both my brother and I rang the gentlemen concerned and were assured our report was in progress. On my final call I was assured it would be me the next day by noon! I was assured he still wanted my custom and he was full of apologies for the delay. Yet still, we have no appraisal! This is not the way a professional company should treat a prospective client. Avoid the Northampton office, if not the whole company.

Giles · 9 September 2022

★★★★★ 5/5

Trustpilot

Outstanding

An absolutely outstanding, professional and friendly service from Toby at Jackson Stops in Lindfield, we can't sing his praises enough. He made the process run smoothly from start to finish, the viewings were done well with great enthusiasm and he ensured we had a strong buyer. He provides great advice and guidance and really takes his time to make sure things are done properly, to a high standard. He has a calm manner, good attention to detail and takes everything in his stride.

David · 7 September 2022

★★★★★ 5/5

Trustpilot

Jackson Stops (Woburn) - Excellent Service

I would like to commend the professionalism and customer experience my family and I experienced when both selling and buying property through Jackson Stops via their Woburn Branch.

Daniel · 7 July 2025

★★★★★ 5/5

Trustpilot

Great

Loren Pogue has been fantastic in helping with an issue I've recently had in my property. 10/10 would recommend.

Anon · 11 October 2023

★★★★★ 4/5

Google

I have not yet moved into the property, however Noah Banner has been very helpful with getting our offer through to the landlord and communicating with the current tenants, although tricky at times. So far they seem happy to help and have communicated well with us. 4 stars because I think Jackson-Stops should get confirmation from tenants before confirming a viewing and there were a few times where paperwork was rushed and had to be re-written.

Natania · 18 June 2020

★★★★★ 5/5

Google

Elliot was fantastic; he was not only very professional, but also always kind and available for promptly answering to my numerous questions. Without him, I would have probably never found a so nice lodgement that correspond to what I expected. I strongly recommend the Jackson-Stops agency in Teddington!

Vanina · 19 June 2018

★★★★★ 5/5

Trustpilot

Jackson-Stops in Bury St Edmunds

Jackson-Stops in Bury St Edmunds, and especially the wonderful Ro, provided an excellent all-round service. Friendly and supportive, they kept us well informed and we felt they were really there for us throughout the process. We got great advice and recommendations and we would recommend them without hesitation.

Kerry · 10 October 2024

★★★★★ 5/5

Google

Really pleased to thank Lara Hammond who was really helpful and supportive in helping us find a property A credit to the team

Phillip · 18 June 2023

★★★★★ 5/5

Trustpilot

George Hill, Jackson-Stops Truro

From our first meeting with him at a different property, George Hill built immediate rapport with us which led to our accepting his recommendation on a property we wouldn’t of initially considered; which we ultimately bought! Thereafter George has consistently gone way above what I would expect from an estate agent to truly orchestrate the whole sale. George has worked with me on a weekly basis to chase solicitors and buyers up and down the whole chain to bring our purchase to close. His advice has been proactive and comprehensive and made a palpable difference to the whole chain. In our eyes he is worth at least another percent on your fee. We hope to keep in-touch with George and will recommend George and your company to all our friends. Outstanding!

John · 23 April 2018

★★★★★ 5/5

Google

I can’t thank Kris Gauson enough for his help in my recent house purchase. Very professional, responsive, proactive and solved any issues straight away. A delight to work with and would highly recommend.

Andrew · 18 June 2022

★★★★★ 5/5

Google

Elliot from Jackson Stops in Teddington is everything a good property expert should be; helpful, knowledgeable, astute and realistic. Elliot continually went the extra mile, and helped me secure the property that was top of my list of particular requirements. Highly rated and professional young man.

J · 19 June 2019

★★★★★ 5/5

Trustpilot

I can’t thank Jackson-Stops enough

I can’t thank Jackson-Stops enough. Paula is an absolute star, she was very helpful & went beyond expectations. As I had had recent bereavements I was finding the whole process very stressful. Paula helped immensely - such great service!

Sue · 7 July 2021

★★★★★ 5/5

Trustpilot

Robert Dawson was a great help in…

Robert Dawson was a great help in selling our house in Pimlico, London. He was able to manoeuvre sensitively around myself and my elderly husband and managed to sell the house at over the asking price. Always polite, organised and available at a drop of a hat, we felt in safe hands throughout the selling process. I would warmly recommend his services to anyone looking to sell their house.

Chantal · 2 November 2021