5/5
Anisa was personable and helpful, responding to requests promptly and making the process as smooth as possible.
Agent replied · 17 June 2024
Dear Colin, Thank you for leaving a 5 star Google review. Kind regards, Katie, Customer Relations Team
Trusted Agent profile · Teddington
★★★★★
1,166 reviews across 2 platforms
36 High Street, Teddington, TW11 8EW
Jackson Stops's office in Teddington, at 36 High Street, is rated 4.8 out of 5 across 1,166 reviews on two platforms, including 676 Google reviews rated 4.9.
Every review we hold for the Teddington office, from every platform, shown as written. First names only.
5/5
Anisa was personable and helpful, responding to requests promptly and making the process as smooth as possible.
Dear Colin, Thank you for leaving a 5 star Google review. Kind regards, Katie, Customer Relations Team
5/5
Lara Hammond was a star! She was very efficient and helpful. Property was sorted within a day. Thank you Lara for all the advice and hard work!
Dear Alicja, Thank you for your lovely 5 star review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
5/5
I had a great experience with Jackson-Stops Teddington. Lara was extremely helpful, professional and friendly in helping my partner and I find a new place to live.
Dear P Dagwell, Thank you for your lovely 5 star review regarding Lara. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Excellent service I received from Katie at Jackson-Stops Teddington. Katie was extremely professional at all times. Making the whole process very positive and stress free. Thank you!
Dear Michaela Siavoshian, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Teddington office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Charlie Southall was very professional and insightful to work with. He quickly enabled us to make an informed decision on renting and then very efficiently made the deal happen helping us sort out what was needed vs. less important. We are delighted to have worked with him and look forward to doing so again in the future. Thank You!
5/5
Great service, in particular David Fisher who pushed our purchase over the line. If it were not for him and his persistence, we would not have completed our purchase with a tricky seller in a timely manner
Dear Laurent, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Teddington office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Marilyn Plews, Customer Relations Team
5/5
I had a very pleasant experience at Jackson-Stops Teddington, thanks to Anisa who was very welcoming and helpful throughout. Would definitely recommend.
Dear Joe, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Couldn't recommend them more
Been using the lettings department for years for our rented houses and have found Jackson-Stops Bury st Edmunds to be outstanding.
Dear Mrs Bevan, it is wonderful to receive such a glowing recommendation, and we will pass on your thanks to our Bury St Edmunds team. Thank you and best wishes from everyone at Jackson-Stops.
5/5
Great advice and service from the whole team
Since moving to Newmarket more than 15 years ago, we have only used Jackson Stops and Staff in. Newmarket. The most recent time was last September, when we decided to sell a property we had been renting. The whole team gave us great advice and service from setting the pricing strategy, managing the viewings and the end of tenancy for our tenants. We achieved a sales price that was £30,000 above the guide price. Thank you team Jackson Stops.
Dear Martin, thank you for leaving a review about the great advice and service you received from our Newmarket team. With best wishes from everyone at Jackson-Stops.
5/5
Extremely impressed
I have had the pleasure of working with Kathryn Anderson while we are looking to buy a house.She is extremely professional, honest and is in regular contact to keep us up-to-date.We hope we can continue to do business with her.Thank you Kathryn at Jackson-Stops!
Dear Melanie, thank you for highlighting Kathryn's integrity and communication skills. We will make sure your feedback reaches her. Best wishes from us all.
5/5
As a couple with not much experience in the UK rental market, Charlie was friendly, helpful and professional all the way. He knows Richmond area very well and once he notes your requirements he does not waste your time later trying to market something else, which we noticed it happens quite often with some other agencies. Highly recommend.
5/5
Fantastic Service!
We recently purchased our home through the Newmarket branch. Lottie was extremely helpful and communicative throughout the process. We would highly recommend!
Dear Rachel, it's heartening to hear that you would recommend our services, and particularly those of Lottie in the Newmarket branch. Thank you, and best wishes from everyone at Jackson-Stops.
5/5
Alexander from Jackson-Stops Teddington has been fantastic. He has always supported me in all stages of the renting process and made me feel secure regarding paper work and the necessary documents. I totally recommend Jackson-Stops Teddington!
Dear Tânia, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
5/5
Alex was extremely prompt in picking up my tenancy request during the Christmas period. We quickly secured a tenancy which was managed professionally. I would happily recommend Alex and Jackson-Stops for rental requests in the area
Dear Jeanette, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
We had a great experience working with Chloe while looking for a rental property. She understood our needs very well and found something for us fairly quickly. Post identifying the property she was quick in getting the right documentation and getting the offer through without any hassles. Look forward to continued association with Chloe and Jackson-stops in the future.
Dear Tandon, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
JSS were really helpful to my wife and I when we made our move recently (April 2016). We dealt with Ellie throughout and she was thoroughly efficient and always available when we needed guidance. Would highly recommend using JSS to anyone looking for a professional and dedicated Letting/Sales agent. Thanks again Ellie.
Hi Barry, Thank you for your kind words, we always strive to give the best service possible and I’m really pleased we were able to assist you finding the perfect property. We hope you enjoy living at your new home. Thanks Ellie
5/5
This is the third time we have used Jackson Stops in Teddington to manage our property for us while we are overseas. Mark and the team have always found us great tenants and we have confidence in their ability to deal with any issues that occur in our absence. They know the area well and offer the personal touch that is often hard to find these days. We wouldn't hesitate to use them again.PositiveQuality
5/5
My partner and I have had a great experience with Jackson-Stops Richmond! The whole team was really helpful and responsive with all of our questions and requests, and in particular Jade was an amazing agent. She was very clear and helpful regarding what we needed to do to get our flat sorted and move in, and whenever we had questions she was always patient and nice. I couldn't recommend this agency highly enough!PositiveResponsiveness, Quality
5/5
This sale of our home in Carlyon Bay…
This sale of our home in Carlyon Bay was my second experience dealing through Jackson -Stops. I was extremely satisfied by another truly professional experience and Ben Stanton and his team were active , self starting and highly communicative when it mattered.
Dear Sir John, thank you for reviewing our Truro team, we're delighted to hear you've had nothing but positive experiences of our team. Best wishes from all of us at Jackson-Stops.
5/5
A great team - informed and efficient
The team (Kelly, Emma and Sam) were excellent to deal with throughout the purchase process. They were always responsive and good communicators - positive and able to provide clear answers to our questions. The house guides (Camilla and John) were also engaging and informed. I would have no hesitation recommending the team.
Dear Richard, a wonderful five-star review - thank you. We are delighted to hear about your responsive experience with us, and that you would recommend our services. With best wishes from everyone at Jackson-Stops.
5/5
Very efficient and friendly service, thank you Chloe and staff.
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
Jackson Stops sold our house for us…
Jackson Stops sold our house for us recently. Jon and Yvonne in the Norwich office were very professional and helped us through 3 aborted sales. (No fault on their side, the market just cooled off) They stuck to their task and we achieved our sale the following month which has allowed us to build our forever home in North Norfolk. Thank you Jackson Stops and the folks in the Norwich office.
Dear Malcom, we are grateful for your review and to read that the service you received from Jon and Yvonne at our Norwich branch was professional and worthy of a 5 star review. With best wishes from us all at Jackson-Stops.
5/5
I have just rented a property through Jackson- Stops.Negin was professional and caring and help to smooth the transition. I appreciate Tom being patient too
Dear Naja, Thank you for taking the time to leave a wonderful 5 star Google review. Negin will be thrilled to read your kind comments. Kind regards, Marilyn Plews, Customer Relations Team
5/5
Thanks to Tom and his team he helped me find my perfect property, would definitely recommend, very friendly and always there to help. Amazing service!
Dear Abbie, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. Kind regards, Sarah Tranter, Customer Relations Team
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