Trusted Agent profile Β· Teddington

Jackson Stops Teddington reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

1,166 reviews across 2 platforms

36 High Street, Teddington, TW11 8EW

Jackson Stops's office in Teddington, at 36 High Street, is rated 4.8 out of 5 across 1,166 reviews on two platforms, including 676 Google reviews rated 4.9.

Google logo

4.9 / 5

676

Reviews on Google

This office

Trustpilot logo

490

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Teddington office, from every platform, shown as written. First names only.

5/5

Trustpilot

High quality estate agents.

The professional approach by every member of staff was very reassuring and helped us through a stressful time. Emma, in particular, was wonderful and definitely sorted out many difficulties during the four months before we completed and moved. We would highly recommend your company to all.

Tricia Β· 25 June 2025

Agent replied Β· 23 September 2025

Dear Tricia, we are very happy to hear that you would recommend Jackson-Stops estate agents, and that Emma and the team were approachable, reassuring and helped you through! With best wishes from everyone at Jackson-Stops.

1/5

Google

Jackson Stops sent me a copy of the key to my property in the post, stuffed into a normal envelope (just normal post, not registered, not a courier service, nothing at all secure) in the envelope was a cover note with my address on it. Yes, a key in an envelope with the address of the property that the key can open typed on a cover note in the same envelope. Can you believe it?! How safe would you feel as a tenant knowing that their concern for safety was basically that low?

Miles Β· 19 January 2024

Agent replied Β· 17 June 2024

Dear Miles, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director to review with the team. We will then be in contact with you to discuss further. Kind regards, Lesley Alford, Customer Relations

5/5

Google

As we were very happy with Jackson-Stops Teddington managing our property for rental, we decided to sell it through them too. I felt Will and the rest of the team did a great job, both in terms of getting viewings quickly at the start, but also in communicating and following up the whole way through the sales process. It’s not easy selling a house when you live abroad but they certainly made it easier.

Malcolm Β· 18 May 2024

Agent replied Β· 17 June 2024

Dear Malcolm, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team

5/5

Trustpilot

Jess Lynagh Review

Overall experience from Jackston-Stops was adequate but we found Jess Lynagh to be very helpful, kind, responsive, and accommodating. Thanks Jess!

Justin Β· 12 August 2024

Agent replied Β· 28 August 2024

Dear Justin, thank you for taking the time to leave a review and we are very pleased that the service you received from Jess was kind, responsive and accommodating. If there is anything we can learn from your experience please do contact us at info@jackson-stops.co.uk. With best wishes from everyone at Jackson-Stops.

5/5

Google

Great experience with this agent. Chloe Williams was particularly attentive and professional, highly recommended.

Greg Β· 24 November 2024

Agent replied Β· 8 December 2024

Dear Greg, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

5/5

Google

The whole team at JS Teddington have been really helpful - Lara has been really supportive and her knowledge of the market has been super helpful - I will definitely come back to Lara when looking to rent in Teddington

Sam Β· 18 June 2023

Agent replied Β· 17 June 2024

Dear Sam, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Recently used JS Teddington for a rental search. What a refreshing experience! A very professional, helpful and knowledgeable service from Tom and his team. Not pushy, I found them very empathetic, understanding and efficient in a stressful period. Thanks guys.

Jay Β· 18 June 2023

Agent replied Β· 17 June 2024

Dear Jay, Thank you for your kind comments regarding Tom and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

A huge thank you to Toby and the team…

A huge thank you to Toby and the team at Jackson-Stops! They have worked tirelessly to secure the sale of our home and we really appreciate all they have done.Toby's experience, honesty, knowledge and professionalism gave us immense confidence throughout the process and we were grateful to leave everything in his very capable hands. Thanks so much!

Candy Β· 19 May 2021

Agent replied Β· 13 June 2024

Dear Candy, thank you for sharing your experience of working with Toby and our Mid Sussex team. We're glad their experience and know-how shone through during the process of selling your home. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Could not fault the service we had…

Could not fault the service we had from Anthony Inskip at Jackson-Stops Woburn. We certainly had a few challenges along the way but Anthony kept us informed at every step so we were not kept in the dark. We eventually moved into the most perfect house and we love it and cannot thank Anthony enough.

Christine Β· 21 September 2021

Agent replied Β· 13 June 2024

Dear Christine, thank you for your review, highlighting the communication skills of our Woburn team. We're delighted to hear you're happy in your new home, your feedback will mean a great deal to Anthony in particular. Best wishes from us all at Jackson-Stops.

5/5

Google

I was trying to find a property for my daughter to rent and can't say just how much help Chloe was. Quite the best lettings agent I've ever had dealings with!

Joe Β· 19 January 2024

Agent replied Β· 17 June 2024

Dear Joe, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Teddington office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Excellent from beginning to end!

We used Jackson-Stops to find a rental property last year and again this year. Both times our experience was second to none! So professional throughout and excellent communication. We mainly dealt with Isabelle and she was super. So efficient and did everything she could to help us along the way. I would highly recommend Jackson-Stops πŸ‘Œ

Caroline Β· 6 July 2021

Agent replied Β· 13 June 2024

Dear Caroline, we're delighted to have been able to help you find your recent rental properties. Thank you so much for your five star review. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Jackson-Stops Newmarket

I worked with Zoe Everett to find a great letting for my family. At every point in the process, Zoe was friendly, transparent, and communicated well. She helped mitigate the stress with the entire process.

Trey Β· 17 October 2023

Agent replied Β· 13 June 2024

Dear Trey, it's lovely to hear that the service you received from Zoe was friendly, transparent and with good communication. With best wishes from everyone at Jackson-Stops.

5/5

Google

It was such a positive experience renting our new place with Mia, who was incredibly supportive throughout the entire process. Even though we were living in another country, renting our place was seamless, and there were no surprises about the flat's condition when we moved in. Mia and the property management team continue to be helpful, answering all my questions and addressing my needs.

Talha Β· 17 October 2024

Agent replied Β· 24 October 2024

Dear Talha, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie

5/5

Google

We’d like to extend our thanks to the Teddington office of Jackson-Stops. Special mention goes to Will in sales, who did an outstanding job on the recent sale of our house in Richmond, as well as to Alice and the lettings team, who have expertly managed the property for the past 20 years. The service has been consistently excellent. Regards, Paul & Simone

Paul Β· 27 October 2024

Agent replied Β· 10 November 2024

Dear paull, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

5/5

Google

Easy and delightful experience! I was looking for a flat in London and, after seeing a few properties, Jackson-Stops and their staff helped me find a perfect place! I would also just like to say thank you to Alex for being so helpful in finding me a new home!

Ben Β· 18 June 2022

Agent replied Β· 17 June 2024

Dear Ben, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Marilyn Plews, Customer Relations Team

5/5

Google

I've used JSS as management agent's for my rental property for the last 8 years. I continued to be impressed with JSS's ability to find good tenants. Mark and the team's commitment in managing the property has given me peace of mind and resulted in my continuing to use JSS. Great service, thank you Mark!

Loraine Β· 18 June 2021

Agent replied Β· 17 June 2024

Dear Loraine, Thank you for your kind words regarding our Teddington office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Marilyn Plews Customer Relations Team

5/5

Trustpilot

The great team at Jackson-Stops in Linfield

Guy, Alice and Toby made the process of selling our house as painless and problem free as possible. They arranged and handled the viewings very efficiently and as a result we sold quickly with the minimum of stress. They worked hard on our behalf and on top of that, they’re nice people to deal with!

Fred Β· 7 June 2021

Agent replied Β· 13 June 2024

Dear Fred, thank you so much for sharing your experience of our Mid Sussex branch. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Matt Cutting and the team at the Bury…

Matt Cutting and the team at the Bury St Edmunds office provided us with a professional and exceptional service throughout the whole sales process. We are so glad that we instructed this company and appreciated Matt's advice, guidance and attention at all times. We would highly recommend Matt and his team whether you are buying or selling.

BSE Β· 10 December 2020

Agent replied Β· 13 June 2024

Thank you so much for your kind review, we're really proud of Matt and his team who ensured your experience with Jackson-Stops was 5 star worthy! Please don't hesitate to reach out if you need any assistance in the future. Best wishes from us all.

5/5

Google

Looking for somewhere to rent can be so difficult and stressful! My experience with Jackson-Stops Teddington was nothing short of exceptional! Professional! Knowledgable! And eased any concerns and worries I had! I can’t thank them enough! Highly recommended!

Stephen Β· 18 June 2023

Agent replied Β· 17 June 2024

Dear Stephen, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Fantastic company

I have recently purchased my dream home through Jackson stops. I cannot fault them in anyway! We dealt with Anthony from start to finish and he really did go above and beyond for us, thank you.

Katie Β· 9 August 2023

Agent replied Β· 13 June 2024

Dear Katie, thank you for taking the time to leave a review and we are delighted that the service you received was faultless. With best wishes from all at Jackson-Stops.

5/5

Google

I have dealt with Tom Ridgeway for a few years now and he always delivers an excellent all round service. He is responsive, polite and has a great professional manner. He and Alex have provided us with a great quality service without the hard sell and they always listen to our requirements and delivers to the brief. I would recommend Tom Ridgeway and Alex without hesitation, they stand out from the competition and their experience and sound advice is incredibly valued.PositiveResponsiveness, Quality, Professionalism, Value

S Β· 18 June 2022

5/5

Google

Stevie and her team did a great job selling our property in Teddington. From the initial marketing before the property was on the market through to negotiating an offer, Stevie and Emma kept us up to date throughout and made sure we didn’t need to chase for updates. Once we’d accepted an offer, David worked hard to ensure that we progressed to exchange contracts swiftly and agreed an entry date both we and the buyer were happy with. My wife and I would recommend Stevie and her team if you’re thinking of selling in or around TeddingtonPositiveResponsiveness, Quality, Professionalism

William Β· 18 June 2022

5/5

Google

I've recently registered with Jacksons Stops in Teddington on the rental of my flat. Lara Hammond was my agent and working with her made my experience less stress full and fun experience. She truly cares about what you need and she went above and beyond to make sure I had all the information required to make the right decision in the rental of the flat. She comes highly recommended and anyone would be lucky to have her as their agent.PositiveResponsiveness, Professionalism

Debora Β· 18 June 2022

5/5

Trustpilot

Excellent management service!

Having been with Jackson-Stops since 2009, I’m very happy with their professionalism, specially I would like to thank Margaret Heath in the Property Management department as she’s always been friendly, efficient and helpful!

Bahar Β· 19 October 2023

Agent replied Β· 13 June 2024

Dear Bahar, we're very happy to hear you've been with Jackson-Stops as your property agent since 2009, and that Margaret is friendly, efficient and helpful. With best wishes from everyone at Jackson-Stops.

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