Trusted Agent profile · Teddington

Jackson Stops Teddington reviews

4.8

★★★★★ Excellent

1,166 reviews across 2 platforms

36 High Street, Teddington, TW11 8EW

Jackson Stops's office in Teddington, at 36 High Street, is rated 4.8 out of 5 across 1,166 reviews on two platforms, including 676 Google reviews rated 4.9.

Google logo

4.9 / 5

676

Reviews on Google

This office

Trustpilot logo

490

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Teddington office, from every platform, shown as written. First names only.

5/5

Google

Great time working with this company, especially Anisa! She delivered friendly service and made the process super easy. 10/10

Alban · 17 November 2024

Agent replied · 8 December 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

4/5

Trustpilot

The whole staff at the Reigate branch…Professional and Friendly

The whole staff at the Reigate branch were constantly friendly and professional and tried to keep us up to date with viewings. On reflection it would be a good idea to issue a written update each week of viewings and feed back.

Susan · 12 June 2026

5/5

Google

We have been working with Sophie to purchase our first flat, and we are really impressed. She’s very responsive and helpful and we can’t wait to finalise this process with her support.

Celine · 16 December 2025

Agent replied · 16 April 2026

Dear Celine, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

Personal help and guidance - First Class

Personal help and guidance all the way through the selling process was first class. Somebody was always on hand to answer queries or liaise with the purchaser when needed. Sam was a great help and was always prepared to go the extra mile.

Jane · 12 July 2023

Agent replied · 13 June 2024

Dear Jane, thank you for taking the time to leave a review, and we're very happy to hear that you received personal help and guidance all the way through your selling process. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Excellent service

Lottie was helpful, knowledgeable and efficient throughout the process of selling. She was particularly skilled at keeping both sellers and buyers happy and informed when the legal processes regarding probate were so slow. I have no hesitation in recommending Lottie and the rest of the team at Jackson Stops in Newmarket.

AW · 24 October 2022

Agent replied · 13 June 2024

Hi, thanks for leaving a review about your experience with Lottie and the team at our Newmarket branch. We're delighted to hear that you received a skilled and professional service and that you would recommend us. Best wishes from all of us at Jackson-Stops.

5/5

Google

Mia was amazing, very informative and knowledgeable. Extremely professional young woman. She made the entire process extremely smooth.

Suzie · 17 November 2024

Agent replied · 8 December 2024

Dear Suzie, Thank you for taking the time to leave a wonderful 5 star Google review. Mia will be thrilled to read your kind comments. Kind regards, Katie

5/5

Google

Thank you to Anisa at the Teddington branch for all your help in finding us a new rental, very professional and efficient, with great communication. You made the process very straight forward.

Nick · 19 March 2024

Agent replied · 17 June 2024

Dear NickX, Thank you for leaving a Google review for our Teddington office. Kind regards, Sarah, Customer Relations Team

5/5

Trustpilot

Sam Holmes at Jackson-Stops

Sam Holmes at Jackson-Stops, Newmarket has been brilliant. She is generous with her time and I really appreciated her helpful, constructive advice. It was great dealing with her. Cannot recommend her or her colleagues at Jackson-Stops enough. Give them a call.

Richard · 12 August 2023

Agent replied · 13 June 2024

Dear Richard, thank you for taking the time to leave a review and we will pass on your positive words to Sam at the Newmarket branch. With best wishes from all at Jackson-Stops.

5/5

Trustpilot

Jackson Stops - Awesome service

I have moved around the country 5 times in the last 4 years and have rented properties from different estate agents and by far the nicest and most professional and helpful of those has got to be Jackson Stops by a mile. Especially Lyn McDonald who has made the whole process so simple its been like a dream.Thank you Jackson Stops and Lyn

Jennie · 12 August 2020

Agent replied · 13 June 2024

We really appreciate your feedback Jennie, thank you. We will make sure your kind words reach Lyn!Best wishes, Jo from Jackson-Stops

5/5

Google

A great experience with Johanna who was very professional and kind in all our interactions. A super efficient person who listened to all our needs so would definitely recommend - thanks so much Johanna!!

Adriana · 19 January 2024

Agent replied · 17 June 2024

Dear Adriana, We really appreciate you taking the time to leave such lovely comments about Johanna. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Loren at Jackson Stops is a superstar. She efficiently sorts out any problems we have had and is friendly and professional at the same time. Thank you Loren!

Michele · 18 May 2024

Agent replied · 17 June 2024

Dear Michele, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team

5/5

Google

The Letting team at Jackson Stops Teddington were amazing, especially Chloe! She was helpful and attentive and genuinely cared about my situation. Her communication put me at ease throughout the whole process. Would highly recommend!!!

Skit · 26 December 2023

Agent replied · 25 December 2024

Dear Shareen K, Thank you for leaving a 5 star Google review. Kind regards, Marylin Plews, Customer Relations Team

5/5

Google

Chloe was excellent, she helped me to rent a lovely house, the process was smooth and I am very happy. I highly recommend Chloe.

Marcia · 27 July 2024

Agent replied · 24 August 2024

Dear Marcia, Thank you for taking the time to leave a wonderful 5 star Google review. Chloe will be thrilled to read your kind comments. Kind regards, Katie, Customer Relations Team

5/5

Google

I’m new new to Teddington and Anisa had great knowledge of the area which helped me decide where to rent and Anisa was extremely professional and accommodating to all my requirements and answered all my questions. What an amazing woman!!

Ryan · 22 August 2023

Agent replied · 17 June 2024

Dear Ryan, We really appreciate you taking the time to leave such lovely comments about Anisa. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Anisa Sherifi was awesome she was very helpful and reliable. She made that entire process quick and easy and I really appreciate everything she done keep up the good work

Akim · 13 July 2025

5/5

Google

The Letting team at Jackson Stops Teddington were amazing, especially Chloe! She was helpful and attentive and genuinely cared about my situation. Her communication put me at ease throughout the whole process. Would highly recommend!!!

Shareen · 20 December 2023

Agent replied · 17 June 2024

Dear Shareen K, Thank you for leaving a 5 star Google review. Kind regards, Marylin Plews, Customer Relations Team

5/5

Trustpilot

I really couldn’t recommend Toby and…

I really couldn’t recommend Toby and Guy highly enough. They are one of a kind. They have deep knowledge of the mid-Sussex area, easy to get hold of and will got the extra mile for you. They have been a real pleasure to work with and should be your first stop when it comes to selling your property.

Edward · 17 August 2021

Agent replied · 13 June 2024

Dear Edward, many thanks for your five star review of our Mid Sussex team, we're delighted Toby and Guy's skills, experience and local knowledge shone through. Wishing you all the best from everyone at Jackson-Stops.

5/5

Trustpilot

Midhurst branch

Really really impressed with Nick Ferrier and team at the Midhurt branch. Epic local knowledge and an impressive understanding of the regional and national markets, and its risks and opportunities for vendors. Was especially interested to take his advice on maintaining the value of my house and prep work I should be getting on with for a quick sale. Thanks!

Chris · 15 March 2021

Agent replied · 13 June 2024

Dear Chris, thanks so much for sharing your experience of our Midhurst team, we will make sure we pass your feedback on to Nick. Best wishes from all of us at Jackson-Stops.

5/5

Trustpilot

I dealt with Anthony Inskip all through…

I dealt with Anthony Inskip all through my property purchase.He was a pleasure to deal with even in the more challenging and frustrating periods!Thank you Anthony and the Jackson Stops TeamBest wishes,C Read

Chris · 26 January 2024

Agent replied · 13 June 2024

Dear Chris, a lovey review - thank you, and we are pleased to hear that your experience with Anthony and the team was a very positive one. With best wishes from all at Jackson-Stops.

5/5

Google

I experienced very good service from the Teddington branch of Jackson- Stops when I recently moved property.They were very professional and the process ran very smoothly. David was excellent at liaising between solicitors and kept things moving. I would highly recommend them.

Kate · 18 June 2023

Agent replied · 17 June 2024

Dear Kate, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Marilyn Plews, Customer Relations Team

5/5

Google

Many thanks to Tom Ridgeway and his team for helping us. Tom was attentive, efficient and really listened to us on every level. The process was very smooth indeed. A very professional service, would definitely use again and highly recommend them! Thanks!!

Gary · 18 June 2023

Agent replied · 17 June 2024

Dear Gary, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We decided to use Jackson-Stops to rent out our property. Their professionalism and communication has been fantastic throughout. They made sure everything ran smoothly and found us a great tenant quickly. A special thank you to Negin and Tom their excellent assistance.

Maddy · 18 June 2023

Agent replied · 17 June 2024

Dear Maddy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Can't praise them enough, friendly, helpful and always going the extra mile. We mainly delt with Andy Fildes, I truly hope the next time we move Andy is looking after us! If your not sure who to sell your house with, take my advice and let Jackson Stops/Andy take care of you!

Alex · 18 June 2022

Agent replied · 17 June 2024

Dear Alex, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Marilyn Plews, Customer Relations Team

5/5

Trustpilot

Wimbledon office

I have used JS for letting and managing my property for over 20 years and they have always been excellent. The team makes a huge effort to ensure everything is going smoothly and gives useful advice and suggestions in the process. A special mention goes to Tom (lettings) and Jess (property management) for doing a brilliant job in a recent letting/re-decoration of the property.

V · 6 November 2024

Agent replied · 24 December 2024

We are delighted that you took the time to leave a five-star review about your experience with our Wimbledon office. Thank you. With best wishes from everyone at Jackson-Stops.

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