Trusted Agent profile · Teddington

Dexters Teddington reviews

4.9

★★★★★ Excellent

818 reviews across 1 platform

61 High Street, Teddington, TW11 8HA

Dexters's office in Teddington, at 61 High Street, is rated 4.9 out of 5 across 818 reviews on 1 platform, including 818 Google reviews rated 4.9.

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4.9 / 5

818

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Teddington office, from every platform, shown as written. First names only.

5/5

Google

Harlie-Jade Stevens was of great help when we requested details and a viewing of a property advertised. Even if it was a tricky period (Christmas holidays), her response was speedy and she quickly took our details and arranged a viewing for us. She was kind and answered all the questions I had with patience. I highly recommend Dexters Teddington Estate Agents and, in particular, Harlie-Jade Stevens.

Elisa · 14 June 2023

Agent replied · 13 June 2024

Dear Elisa, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We had a great experience with Harriet from start to finish. She was professional, friendly, and always quick to communicate. She really listened to what we wanted and made the whole process smooth and stress-free, helping us find a new home.

Luke · 26 March 2026

Agent replied · 16 April 2026

Dear Luke, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

I have dealt with Sara-Katie Fayed for multiple contracts now and she was m, as always, very helpful and quick; she answered all my queries professionally, helped me in each step of my tenancy towards the end of it. She also updated me regularly with the status and ended up moving on the agreed time. Thanks to her, such a wonderful person.PositiveResponsiveness, Quality, Professionalism, Value

Amer · 14 June 2023

Agent replied · 13 June 2024

Dear Amer, Thank you for taking the time in providing such lovely comments about Sara in our Teddington office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

We cannot explain how thankful we are of Sara Katie_ Fayed. Who is an extremely friendly , hardworking and helpful individual who has such a great eye for small details . She was always so amazing at communicating with us and made us feel very comfortable to ask her about any enquiries we ever had . Thank you so much for everything Sara ! Mina

M · 14 June 2023

Agent replied · 13 June 2024

Dear M Dabbagh, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Teddington office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Sara Fayed was great to deal with from the moment we contacted the Teddington branch. Any request we had along the way, was dealt with in a timely fashion. Moving can be extremely stressful and most of the time feel impersonal - Not the case this time round with the help of Sara and her team. Sara is easily the best agent we’ve worked with.

Liam · 14 June 2023

Agent replied · 13 June 2024

Dear Liam, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I bought through Dexters recently and cannot recommend the service enough. The sale became tricky at times but Gary was so helpful and his support and communication were instrumental in getting the sale over the line. As a first time buyer, it was great knowing Gary and the team at Dexters (including Alex who is also brilliant) were there to help me through the process.

Lauren · 14 June 2023

Agent replied · 13 June 2024

Dear Lauren, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Harlie-Jade was just amazing in helping us find exactly the kind of property that we were looking to rent. She was very nice with the viewings and answered all our questions with a lot of patience. She helped us in making a compelling offer for the property we liked and helped us find the perfect home. In all great experience with Dexters Teddington. Thanks guys!

Saurabh · 14 June 2023

Agent replied · 13 June 2024

Dear Saurabh, Thank you for your kind comments regarding Harlie-Jade and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We are a bit specific with our rental search and James Holloway has been great showing us options that match our requirements. He's been very professional in all of his correspondence and has promptly followed up on any queries I've had regarding the properties. Excellent service!

Neha · 28 July 2024

Agent replied · 27 August 2024

Dear Neha, Thank you for your kind comments regarding James and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

The whole Lettings Team at the Teddington Office have been amazing! I made a few enquiries with different local estate agents on their contact pages, and Shaun was the first to get back, and he was so enthusiastic that Dexters were our preferred agent from the get-go. Marc was incredibly professional right the way through the process. He showed the most interest in our family home when he came round and while he was realistic with the price, he was also the most credible of the local estate agents that he could provide the high standard of service that he was promising. Last but by no means least, Sara has been wonderful, ironing out every little detail, and making the whole transition from family home to landlord incredibly smooth. It is an absolute privilege to be dealing with Dexters going forward with the tenancy and a pleasure to give you all a 5* review. Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Claire · 28 August 2021

Agent replied · 13 June 2024

Dear Claire, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards Louise Smith Customer Relations Team

5/5

Google

We are moving today and could not be more excited! Thanks to Sienna.... After several viewings with various estate agents it was Sienna who took the time to understand exactly what we were looking for. We received a call from Sienna, she simply said ‘We have the perfect place for you, you must see it’ The posted images of this property did not do it justice and we were not convinced, we would never have arranged a viewing here if it wasn’t for Sienna’s call. We had our doubts but as soon as we arrived for our first viewing we were sold, it is beautiful! From that date, we received speedy communication, professionalism and a personal 5 star service. Thank you Dexters!

Lauren · 14 June 2021

Agent replied · 13 June 2024

Dear Lauren. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Today we exchanged on our house purchase! At the beginning of the process we worked with Alex who was absolutely fantastic at helping us to find a property and we really got the feeling like she was on a personal mission to find us the perfect place….and she did (although a special mention to Calum because were it not for him we would have cancelled our viewing as we didn’t think the property would be right for us…..moral of the story is don’t discount a property based only on the floorplan/dimensions/photos!). Alex kept us up to date all the way through up until we had our offer accepted and she made us feel valued throughout. From there we dealt with Lesley and the whole process ran extremely smoothly in her expert hands. Even when things (which were out of her control) got a bit bumpy, she diligently got them back on track and we felt totally safe in her hands. In my opinion Lesley went above and beyond to get us to exchange and she deserves special recognition for this as we wouldn’t have exchanged as quickly were it not for her. Everyone was extremely helpful and I would definitely recommend Dexters to anyone looking to buy or sell. Thanks to the whole team at Dexters Teddington!

Anna · 14 June 2021

Agent replied · 13 June 2024

Dear Anna, Thank you for taking the time in providing such lovely comments about Alex and the team in our Teddington office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

We’ve recently purchased a property through Dexters in Teddington. From the various viewings we wanted to undertake at the beginning to the final exchange of contracts they couldn’t have been more helpful. Both Alice and Lesley were always measured and kept us up to date throughout which ensured we were never surprised. The mortgage took agesssss to come through (like most mortgages at the moment!) but they did a great job of keeping the sellers up to date and we didn’t get much pressure at all. I’d highly recommend Dexters Teddington, Alice and Lesley!

Buffy · 14 June 2021

Agent replied · 13 June 2024

We are delighted that you took the time to leave such a fantastic review which the Teddington team will be happy to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

We completed on our house last week, having been introduced to Siobhan at the very start of the process. Siobhan was really great from day 1; provided various options for us to view, and an additional option at the last minute which had just come onto the market, which she thought would be a perfect choice for us (indeed she was correct!). Siobhan was so lovely; we were kept up to date, and she made us feel valued throughout. The whole process from then was very smooth, and although we were the buyer, it really felt like our interests were kept in mind throughout. Everyone was very helpful and I would definitely recommend Dexters to anyone looking to buy or sell. Thanks to the whole team at Dexters Teddington!PositiveResponsiveness, Quality, Professionalism, Value

Charlotte · 14 June 2021

Agent replied · 13 June 2024

Dear Charlotte, Thank you for taking the time in providing such lovely comments about Siobhan in our Teddington office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

We worked with Dexters to try and sell our home in Jan 2021. Our agent Siobhan was incredibly helpful and really took the time to learn all about our homes selling points. She was delightful to work with and kept us informed about the detailed feedback from viewings, as well as making sure we only got high quality candidate buyers through the door. Although we decided to pause the process we will definitely consider using dexters again in future!PositiveResponsiveness, Professionalism

Vivienne · 14 June 2021

Agent replied · 13 June 2024

Dear Vivienne, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

What an amazing team of people! Donna, who came to do our valuation, stood out a country mile from the other agents we had round, with her keen eye, enthusiasm and knowledge. And she’s a very lovely person too. In every way, she and her team went above and beyond: from taking day and night shots of the property to create a beautiful brochure, sending the whole team round to get to know the property, having a list of qualified buyers before the property even went on the market and having the very brilliant Siobhan show everyone round to staying on top of every aspect of the chain to ensure a timely exchange and completion. The whole process was very impressive. Donna particularly has customer service and satisfaction at the heart of everything she does. She kept us informed at all stages and was incredibly resourceful in overcoming tricky problems in the chain, all the while remaining positive and reassuring. Donna, Alice, Anne and Alex worked unbelievably hard for us. I really cannot recommend Donna and her team at Dexters Teddington highly enough.PositiveResponsiveness, Quality, Professionalism, Value

Emma · 14 June 2021

Agent replied · 13 June 2024

Dear Emma, I was delighted to read the comments in relation to our Teddington office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Sophie is so lovely & made us feel so comfortable when looking for our first time rental property. She didn't make us feel like anything we asked was ever too silly & put us totally at ease through the whole process. Even though we didn't end up going for a property with Dexters due to us choosing a different area, we loved her so much we are coming back to use Dexters again now as we look for a new property through Sophie again! :)PositiveResponsiveness, Professionalism

Jess · 14 June 2021

Agent replied · 13 June 2024

Dear Jess, Thank you for your kind words regarding our Teddington office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

We would like to say a huge thank you to Dexters Teddington, especially Alice & Lesley, for making our house move a reality! Right from the beginning of the process, Alice has been very easy to deal with always offering a friendly and reassuring voice. She did an excellent job at finding us the right buyer quickly and has always dealt with queries and issues quickly & effectively. I would recommend her to all my friends looking to move house locally! I can also say we 100% exchanged when we needed to because of Lesley’s management of the chain and all the different parties involved. She has been a massive help at pushing things forward in the latter stages and we are very grateful to both for their hard work & efforts. Nicola & family.

Nicola · 14 June 2021

Agent replied · 13 June 2024

Dear Nicola, We greatly appreciate you putting aside the time to submit a review about our Teddington Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Have dealt with several estate agencies but Dexters stood out in their professionalism, client care, and speed. Have been dealing with Hannah Hill from Dexters, she has been consistently and efficiently assisted me through the buying process from the beginning. Buying a property is a stressful experience, but thanks to Hannah she has been a great help in swiftly clarifying my further queries which gives me a peace of mind. A positive customer journey in home purchase is essential for me and so far Dexters have been excellent and ticked all my boxes. I would definitely recommend Hannah Hill and the team to my friends and family. Regards Liang LuPositiveResponsiveness, Quality, Professionalism, Value

Liang · 14 June 2021

Agent replied · 13 June 2024

Dear Liang, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Louise Smith Customer Relations Team

5/5

Google

Having just let my house through your Teddington office I felt compelled to write a review to thank you for such a truly superb service. The particularly high level of customer service offered by your wonderful staff was excellent all round - and their professionalism and eagerness to please quite simply puts your firm a cut above the rest. It must be said that the exceptional level of customer service rendered by both Mrs Ann Sinclair Director of Sales and Miss Sara-Katie Fayed Senior Lettings Consultant was exemplary. I found both Ann and Sara extremely professional, hardworking and their naturally innovative manner made me enjoy my dealings with you and put my mind at rest that we were doing the right thing to let through yourselves. The superb service offered to us by all your staff plus the particularly professional / outstanding customer service provided by Ann and Sara made our experience stress free. Thanking you once again for your exemplary service.PositiveResponsiveness, Quality, Professionalism, Value

J · 14 June 2021

Agent replied · 13 June 2024

Dear J Smith, We are delighted that you took the time to leave such a fantastic review about our Teddington office. Our service levels are really important to us and both Ann and Sara will be thrilled to read your comments. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Have just used Dexters Teddington Lettings department to search and secure a rental house for us .Sean has been a delight to work with keeping us up to speed with anything suitable that came on and helping us in all aspects of the procedures. Been a good few years since we rented. He made sure we weren't bombarded with properties that were not to our requirements and was a positive pleasure to deal with. Would be delighted to recommend him to anyone in a similar situation.PositiveResponsiveness, Quality, Professionalism, Value

Mark · 14 June 2021

Agent replied · 13 June 2024

Dear Mark, Thank you for your kind words regarding our Teddington office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

We again found ourselves having to look for a flat quite quickly and after a wonderful experience with Dexters and especially Sara who works at the Teddington branch last time we knew who could help. She didn’t disappoint. Her level of professionalism mixed with a very friendly approach made what should of been a stressful experience a very easy one. She was always there to pick up the phone and talk through step by step the process. The whole Dexters experience for the past 3 and a bit years has been very very good. The whole team has been amazing and always friendly. So when big name estate agents get a bad rep I always recommend Dexters Teddington, especially Sara.PositiveResponsiveness, Quality, Professionalism

Sam · 14 June 2021

Agent replied · 13 June 2024

Dear Sam, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

We received absolutely outstanding service from everyone at the Teddington office, with a special mention to Alexandra, Hannah and Lesley, who we have dealt with throughout the process of selling our flat and they have all been very approachable, professional and friendly. They were always very helpful and nothing was too much effort regardless of time and day and it has been a pleasure working with them to successfully sell our flat. We were also very impressed by how quickly our flat was valued, photographs taken and put on the market. The photographs were excellent and really showed the best points of our flat. Thanks again to all of the team!

Bianca · 14 June 2021

Agent replied · 13 June 2024

Dear Bianca, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards Louise Smith Customer Relations Team

5/5

Google

We had engaged 2 estate agents previously over the years to sell our house and I have to say working with Dexters has proven to me why they are the leading estate agent. From the very start - first visit by Alex who was personable, empathetic as she obviously appreciates how ones home is special even if you have chosen to sell. The brochure detail and listing they produced were far superior to what we had before. They brought a team of sales people to see the house so they could actually talk from experience to potential buyers. The whole team at Dexters Teddington work so hard, extremely professional, they actually earn their commission and in all my interactions everyone has been polite and responsive. A special thanks goes to Alex, the manager for all her efforts in ensuring everyone in the chain was collaborating and the fact she was also the representative for the property we purchased - she remained professional and independent. We had a lot of trust and faith in Alex and I would highly recommend Alex and her team if you would like a professional, proactive and customer centric team to sell your house. Thank you so much Alex and Team . Jean

Jean · 14 June 2021

Agent replied · 13 June 2024

Dear Jean. We are delighted that you took the time to leave such a fantastic review which the Teddington team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

I have rented my property in Teddington through Dexters for about 10 years. They are an outstanding Estate Agent and Lettings Agency. We have most recently been dealing with Mark, Sean and Sara on a re-letting of our property. They have been a pleasure to deal with. Sara-Katie Fayed, Senior Lettings Consultant has been our main contact. Sara is excellent, she has great customer service, is professional, extremely well organised and above all very responsive!. I would highly recommend!PositiveResponsiveness, Quality, Professionalism

Julie · 14 June 2021

Agent replied · 13 June 2024

Dear Julie, Thank you for taking the time in providing such lovely comments about the team and Sara in our Teddington office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

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