Chase Buchanan Teddington reviews

★★★★★ 5/5

Trustpilot

Long-term tenant had a great experience with CB

Was a tenant at the same flat for 20+ years, managed by CB Twickenham due to the landlord living overseas. Through several managers, the experience was always excellent. They were responsive, helpful and professional throughout.

Satisfied · 4 August 2026

★★★★★ 5/5

Trustpilot

We had the pleasure of working with…

We had the pleasure of working with Vanessa from the Hampton office to secure our flat in Teddington, and we couldn't be more satisfied with the experience. From the very beginning, Vanessa was incredibly professional, always greeting us with a smile and a positive attitude. She was exceptionally helpful throughout the entire process, providing quick and thorough answers to all our questions.

Miruna · 17 May 2024

★★★★★ 5/5

Trustpilot

Great!

We moved for the first time recently and the whole process was super easy! Any questions we had were answered quickly and everyone was really helpful and friendly.

Zoe · 15 September 2026

★★★★★ 4/5

Trustpilot

Helpful property manager in tough situation

Had a very tough last 6 months with a property handled by Chase Buchanan with mould and damp issues. Chase Buchanan had recently taken over the property and we’re unaware of the issues it presented.

Brock · 30 July 2026

★★★★★ 5/5

Trustpilot

Stephen was fantastic from start to…

Stephen was fantastic from start to finish. He kept us up to date with progress throughout, communicated each step with us, was so easy to contact and went above and beyond to keep our sale on track. I couldn’t recommend Chase Buchanan enough and we will definitely use them and Stephen when we come to sell our home.

Georgia · 20 July 2024

★★★★★ 5/5

Trustpilot

Excellent first class service from start to finish

Excellent first class service from Danny and the team, from start to finish. Having had a very poor experience with another agent in Richmond, it was refreshing to deal with an agent who is knowledgeable, experienced and committed. I wouldn't hesitate in recommending Chase Buchanan in Richmond, headed up by Danny. Dan and Lauren at the branch were also excellent throughout.

Michael · 23 May 2024

★★★★★ 5/5

Google

I contacted Chase Buchanan after an incredibly disappointing experience with another estate agent, who failed to get me a single house viewing after a period of 2 months. After only 1 week of the property going to market with Chase Buchanan, I had several viewings and also an offer, which I accepted. Danielle and the team were fantastic. They were a pleasure to deal with and the communication was always forthcoming. I would highly recommend them!

Alex · 13 June 2023

★★★★★ 5/5

Trustpilot

Excellent service

I had such a great experience dealing with Thomas Laurent at the Chase Buchanan Hampton office. I would like to thank him for the exceptional service he provided during our tenancy renewal. He took the time to really listen to what type of tenant we were looking for and successfully found a tenant who met our requirements perfectly.

Angela · 30 January 2026

★★★★★ 5/5

Google

Had a really great customer experience with Joel Banza for my move. He was very approachable, knowledgeable and always on hand to answer any queries I had. Thank you again to Joel for making this process such a smooth one. Moved into my new place today and I'm very happy. 5 stars!

Amy · 16 March 2026

★★★★★ 5/5

Trustpilot

Excellent experience all round

Excellent experience all round, communication was clear throughout and I felt informed at every stage. Michael in particular was super helpful, really committed to the process and took the stress out of the situation. Made me feel very at ease the whole time!! Provided helpful advice when speaking to him.

Erin · 25 March 2026

★★★★★ 5/5

Google

I have been supported by Ayesha and Joel in my journey between properties - I have quite unique circumstances as a prospective tenant and I've found Joel, Ayesha and team to be the most supportive and accommodating consultants I've worked with. Many thanks again for everything!

James · 18 December 2024

★★★★★ 5/5

Trustpilot

Great Service all round

Laura Burford in the Downend, Bristol Office made the whole process so easy. Great photos and videos taken of property and Marni in the back office completed everything for a swift tenant move in. Thank you Chase Buchanan for the great service.

Mrs · 10 February 2025

★★★★★ 5/5

Trustpilot

Thank you

Luckily I entered in Chase Buchanan in Richmond.Daniel J listened carefully and showed me a flat straight away. He let me see it several times.I made an offer and he supported me all the way through the completion day. Moving, buying, selling is always very stressful but Daniel was reassuring, positive, professional and helpful. Thank you.

Marie · 11 July 2024

★★★★★ 5/5

Trustpilot

Exceptional Letting Experience

I was able to quickly secure a flat through Hampton hill branch. Vanessa Kelmendi is an exceptional letting negotiator! Her professionalism, and expertise made the entire process smooth and stress-free. Vanessa's communication skills are outstanding, ensuring that every detail was addressed promptly and accurately. I highly recommend Chase Buchanan Hampton Hill team to anyone seeking a seamless letting experience.

Gayan · 14 May 2024

★★★★★ 5/5

Google

We have had the pleasure of dealing with Joel Kramer, of Chase Buchanan, in our search for a rental property during our six-month sojourn in London. Joel has been extremely efficient, personable, informative and, very importantly, responsive in our finding the perfect property for our needs. We would highly recommend Joel, and Chase Buchanan.

David · 10 August 2024

★★★★★ 5/5

Trustpilot

Candace went out of her way to help and…

Candace went out of her way to help and support us. Our needs for a house were more complex than an average family and while it took 9+ months to get the right house for us it all worked out in the end. We so so grateful for her help and support!

Tracy · 11 September 2024

★★★★★ 5/5

Trustpilot

Vicky has been very helpful

Vicky has been very helpful and friendly helping us every step of the way

Neil · 5 December 2025

★★★★★ 5/5

Google

We had a great experience with both selling and purchasing our new home with Chase Buchanan. From the initial valuation, offers and subsequent completion we felt very looked after by the entire team in Teddington. Danielle was truly great at staying on top of the solicitors to get the sale pushed through as quickly as possible and communicating between both parties. We wouldn’t hesitate recommending them to anyone looking to sell and/or buy.

Abby · 13 June 2023

★★★★★ 4/5

Trustpilot

Deirdre’s move

Anna, Adele and Kris were courteous, helpful and timely in their work and communications.

Deirdre · 2 December 2025

★★★★★ 5/5

Google

Had a great experience with Chase Buchanan - particularly with Claudia DeAbreu. From the start, she was super helpful and approachable, also very responsive. The entire process from viewing the place to securing it was easy in large part thanks to how easy it was to work on that with her. Thank you!!!

Charlotte · 16 February 2026

★★★★★ 5/5

Trustpilot

First time landlords

As first time landlords, Chase Buchanan made the onboarding process and finding our first tenant an easy journey, and although there have been some trying times (non of which were caused by Chase Buchanan I need to add), I'd like to thank the team and especially George Maddison for his patience and help to work to a satisfactory outcome.

Will · 19 April 2024

★★★★★ 5/5

Trustpilot

Good, personable service

Chase Buchanan Downend were the estate agents for our purchase, which was far from simple and due to issues at the bottom of the chain, took 9 months to complete. Although we weren't their client, we found them always welcoming and helpful when we did deal with them. Should we sell in the area, we'd be sure to use them.

Harry · 28 March 2024

★★★★★ 5/5

Google

All staff at Chase Buchanan v helpful in the challenging process of London property rental !! Special mention to Joel and Lianne at Teddington office for their top team work always v approachable and friendly giving a personal service both knowing and understanding their clients.I would highly recommend !!

Sally · 1 October 2024

★★★★★ 5/5

Trustpilot

Great experience

Aiden and his team at Chase were a pleasure to work with throughout the process of letting our house for the first time.They were highly professional throughout and clearly very knowledgeable about the local area which was important to us. We’d be more than happy to recommend their services to anyone looking to to rent their property for the first time.

Andrew · 27 February 2024