Every review we hold for the Tavistock office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotAvoid it is just an opportunity for marketing and junk calls
Asked them in 06/24 to quote for house selling from nearby estate agents, expecting a more independent representative sample. Received some non sensical quotes from agents, who appear to have pay to be on their panel and all they do is then pass your contact details on to them. Now in 09/24, regularly still receive junk calls from them still despite saying I did not agree to their direct contact or any marketing. Block them!Definitely AVOID.
Fraser · 25 September 2024
Agent replied · 23 November 2024
Thank you for your feedback, which we will use in our service quality assessments to improve our offering to homeowners further. While many find our service invaluable, we understand that opinions will vary. I can confirm your details have been removed from our system.We wish you all the best with the sale of your home.
★★★★★ 5/5
TrustpilotSak was professional and courteous…
Sak was professional and courteous throughout our phone call. I needed to arrange viewings for my late mother's house.He quickly contacted the named best 3 estate agents in Plymouth and within minutes, 2 agents had called and booked valuations with the 3rd close behind. Peace of mind for me. Well done Sak you are a credit to your company
Sue · 3 October 2024
★★★★★ 2/5
TrustpilotI had to ask the first agent to redo…
I had to ask the first agent to redo pics as they were terrible. The second attempt was not alot better. The asking price seemed fair, but had no one to view until it was reduced by 25k. I have now instructed 2 agents, but only had one low offer.
Angela · 23 May 2026
★★★★★ 5/5
TrustpilotExcellent and professional service
Excellent and professional service received from the GetAgent platform - and particularly from Shelby B. who called and supported me with very helpful information. I am following her suggestions to obtain a few valuations and ask prospective Estate Agents some key questions, before I decide which Agent to go with. My sincere thanks to Shelby and the service, I highly recommend them both.
Helen · 21 July 2024
★★★★★ 5/5
Trustpilotextra advice on tel
Xavier called and gave extra advice on the phone/ made suggestions of agents that I hadn’t chosen / did not know
When I contacted primarily
So far so good
A*A · 8 October 2026
★★★★★ 5/5
TrustpilotImpressive Response
I was contacted by Shelby Boulton within 10 minutes of putting my details on their website. Shelby was very helpful, professional and polite and provided me with the information I needed to move forward with selecting a suitable estate agent to sell my home.Would recommend contacting GetAgent for information regarding the most appropriate estate agent in your local area.
Jim · 17 September 2024
★★★★★ 2/5
TrustpilotNot cost free to seller
Ultimately, not a free service for sellers as, estate agent will charge a higher fee to sell property (ie. 1.75% instead of 1.5%), passing on cost by GetAgent. Apparently, this is without timelimit (ie. regardless if I decide not to sell at this time, and then reinstigate process in a year or two. This is not made clear when using GetAgent site, and disappointing especially in this time of cost of living crisis. Gave 2stars as GetAgent were quick to respond to original enquiry and supply details of agents in area.
Susan · 24 June 2024
Agent replied · 23 November 2024
Thank you for sharing your valuable feedback with us, as we continuously strive to provide helpful assistance to home sellers.We offer a free service to homeowners like you, providing an impartial comparison of local estate agents' recent performances. Our goal is to empower you with the confidence to pick from the best agents to sell your home.We love good estate agents who can make for the best possible sale of your home. However, we don't support agents charging homeowners for our comparison service. Instead, we encourage them to include any referral fee within their overall marketing costs, just like they do with their other referral sources. Our priority is to ensure a smooth home-selling journey for you. We have contacted you by email and phone in an attempt to understand your concerns further to investigate. Please advise us directly of the agent(s) in question at homeowner@getagent.co.uk. In the meantime, we wish you all the best in selling your home.
★★★★★ 5/5
TrustpilotExcellent Experience
Mr Ahmed Siddiqui was very courteous and helpful in explaining the process and guiding me through the important points in the discussion of valuation aspects that would help me in highlighting the merits of my property and the questions I could possibly ask to make sure I have the right Estateagents who understand the my area very well for successful marketing if my property.
Abdou · 21 June 2024
★★★★★ 5/5
TrustpilotGreat help in shortlisting, excellent help from Mponda Ngulwa …
The website was helpful to shortlist local agents for me and then the follow up call with Mponda Ngulwa was superb as he helped me understand the process of selling as its my first time and gave me a useful list of questions to ask on our valuation visits. Also put me in touch with an additional local agent. Great service.
Anna-Marie · 9 August 2024
★★★★★ 5/5
TrustpilotFirst Class Service !
I spoke with Grace Sheene about the sale of my home and use of a prospective new estate agent. Grace was very helpful and professionally explained my options and statistics relating to several providers in my area. It was great as half an hour later I had calls from the estate agent and have since made appointments. Grace was excellent and I highly recommend using GetAgent!
Michael · 11 May 2024
★★★★★ 1/5
TrustpilotPushy staff who called me after I…
Pushy staff who called me after I filled out a form on their website. When I said I wanted to take my own time and I said no thank you to further information the sales lady dismissed me and carried on being pushy. I had to say several times that I didn’t need any other information for now and she still wasn’t listening. She ended up putting the phone down on me because I wasn’t falling into her sales trap.
Susannah · 15 June 2024
Agent replied · 23 November 2024
Thank you for your feedback and we are sorry to hear of your concerns. We hold ourselves to high customer experience standards, offering impartial information to help you make the best sale of your home.Please do contact us so that we can investigate further. We are available on 020 3608 6556 and homeowner@getagent.co.uk.
★★★★★ 1/5
TrustpilotI submitted a request to see local…
I submitted a request to see local agents fees in my area. I then received a call from Get Agent regarding this. I explained that I just wanted to see the fees and wasn’t ready to contact an agent just yet. He was very rude and put the phone down on me! After doing further research I have discovered that the fee is actually higher when you submit a request via get agent due to them charging the agent. My advice is go direct !
Anais · 13 June 2024
Agent replied · 23 November 2024
Thank you for your feedback and we are sorry to hear of your concerns. We hold ourselves to high customer experience standards, offering impartial information to help you make the best sale of your home. We are looking into the experience you had to ensure we continue improving our services for all home sellers we help.
★★★★★ 1/5
TrustpilotI went on the site and was asked my…value and Not able to use it
I went on the site and was asked my postcode and how many bedrooms my property has, then the value of my home, now my home has just been on the market and was valued at 750000 but the value you put in using a bar only goes up to £600000, it then comes up to tell me the value doesn’t look right!So because my property is priced higher then get agent has set the price part of the site to I am unable to go any further thus I’m not able to use the site !! Not great at all get agent.
Jjewls · 2 June 2024
Agent replied · 23 November 2024
Thank you for taking the time to provide your feedback. We are sorry to hear about the difficulty you have had with submitting an enquiry. If you would like assistance, please call us on 020 3608 6556. In the meantime, we wish you all the best with your home-selling journey.
★★★★★ 2/5
TrustpilotNot what I expected to happen
I had already been in contact with all these estate agents.I only wanted to find out percentage rates for some of the agents I did not want or ask them to contact the estate agents who then started to call me again. So as I had already been in contact with them you should not be entitled to any of their commission. (Emails available with dates etc.)I told the agent I have ASD and don't like lots of calls but carried on talking so my head fills up and don't really know what was said.
Mr · 2 June 2024
Agent replied · 23 November 2024
Thank you for your feedback and we are very sorry to hear of your experience with GetAgent. We will use your feedback to continue improving the service we offer homeowners on their journey to selling their home, as the experience you describe is not what we advocate or expect. We wish you all the best on home selling journey.
★★★★★ 5/5
TrustpilotExcellent service
Great service. I usually use these sites with very little knowledge and tend to never follow up but I received a call from Ahmed who changed my experience. His phone call gave me all the information I needed and more, and I am now confident to sell my property with the correct agent (after using the wrong one for months. Highly recommend this company and especially Ahmed
Danielle · 4 April 2024
★★★★★ 1/5
TrustpilotI regret ever answering the add
I regret ever answering the add I receive numerous emails although I have unsubscribed several times. I have even had estate agents turn up at my door at 7pm in the evening uninvited and without my consent and many phone calls from the same agent. My details and phone number were sent to agents without my consent. Very pushy and persistant company . If you value your privacy do not contact Get Agent.
John · 16 October 2025
★★★★★ 5/5
TrustpilotKamil Wojtowicz telephoned me
Kamil Wojtowicz telephoned me. Such a lovely telephone voice. He was very thorough with his explanations of how things work and very patient. A definite asset to the company.
Shireen · 22 September 2026
★★★★★ 5/5
TrustpilotGreat service and all for free almost too good to be true!
What a stroke of luck I had stumbling across Get Agent. It saved me so much time and effort researching agents.Caitlyn provided me with way more detail than I imagined and arranged agents calling me to book valuation appointments. I have already recommended to a friend.All for free, almost too good to be true.Thanks Caitlyn
Susan · 11 October 2024
★★★★★ 5/5
TrustpilotAbsolute amazing service from Naveed
Absolute amazing service from Naveed, this lady is informed, patient, great sense of humour and a pleasure to talk through HomeBuying/Selling. Nothing was too much and the additional advice about mortgages, individual estate agents in my area and overall knowledge of the market was outstanding to listen to. Congratulations Naveed with these skills you will indeed go far !!! Sincere thanks John Quinn
John · 17 May 2024
★★★★★ 5/5
TrustpilotGood customer care.
James Richardson was a great help. he listened to what I was saying and answered honestly, which I appreciate. James made recommendations of estate agents in my area and put me in touch with them. Another thing that was useful was his list of questions to ask the estate agents when they came for the valuation. We have our first valuation today, so I'll have my questions ready.
Mr · 6 February 2024
★★★★★ 5/5
TrustpilotBeth is very knowledgeable about the…
Beth is very knowledgeable about the conveyancing process. She was able to answer all my questions and backed up her advice with the latest statistics for my area. She was very friendly, and I even took the initiative to book a property agent while we spoke. Altogether, she provided a fantastic service.
Simon · 12 November 2024
★★★★★ 5/5
TrustpilotCaitlyn espenilla is fantastic
Caitlyn espenilla is fantastic. Responds quickly and professionally and is good at what she does. Within 5 minutes of filling out a form online she had 3 appraisals booked in to view my property. Thanks get agent and thanks Caitlyn. I know my review sounds fake, it’s not, I’m just enthusiastic when I come across good people working at good businesses which is so rare to find these days
George · 3 January 2024
★★★★★ 1/5
TrustpilotBe wary
This Company are not transparent about their fees. Be wary of doing anything through this company. They come across as helpful but then don't explain that the fees the estate agents they put you in touch with are 0.25% more than normal, and these are just high street estate agents that you could just find on Google. And some of those agents I had contacted myself already. That extra 0.25% cost to you as a buyer is massive when considering the cost of a property. I wish I never found this website on Google and I certainly wish I had never answered the phone to them.
Mr · 7 April 2024
Agent replied · 23 November 2024
Thank you for sharing your feedback, as we continuously strive to provide helpful assistance to home sellers. Our goal is to empower you using impartial data points, giving you the confidence to pick from the best agents to sell your home. Many find it hard to distinguish genuine quality between estate agents.We offer a non-chargeable service to homeowners, providing recent performance comparisons of all the best local estate agents.We love good estate agents who can make for the best possible sale of your home. However, we strongly discourage agents charging homeowners for using our comparison service. Instead, we urge them to include any referral fees due within their overall marketing costs, just as they would with their other referral sources. Our priority is to ensure a smooth home selling journey for you.If you should suspect this has occurred, please advise us at homeowner@getagent.co.uk before agreeing to terms, to enable us to settle the matter with your chosen agent. Meanwhile, we wish you all the best with the sale of your home.
★★★★★ 5/5
TrustpilotGreat service extremely knowledgeable…
Great service extremely knowledgeable of the market and very friendly Robyn was lovely to deal with.
Customer · 18 December 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
