Every review we hold for the Taunton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIt was a great experience with Robert cooney agency.As it was our first time experience of buying a home we didn't face any problem as a proper guidance was provided and time to time updates was given to us, which made the process more easier.I would recommend Robert cooney for purchase of properties.
Kala · 4 June 2025
Agent replied · 2 September 2025
Thank you so much for your kind review and taking the time to share your experience. We’re delighted to hear that your first home-buying journey went smoothly and that you felt supported and well-informed throughout. It was a real pleasure to assist you and we appreciate your recommendation. Wishing you all the best as you settle into your new home! 🏡
★★★★★ 5/5
GoogleRobert Cooney delivered exactly as promised! A quick sale and seamless progress to completion. Silvia in particular was excellent at keeping us updated on progress throughout. I would highly recommend Robert Cooney.
Janet · 28 December 2025
Agent replied · 27 January 2026
Thank you so much for your wonderful review. We’re delighted to have delivered the quick, smooth sale you were hoping for. Silvia will be thrilled to hear your kind words. We truly appreciate the recommendation.
★★★★★ 5/5
GoogleI had an excellent experience with Robert Cooney throughout my purchase. The team were dynamic, proactive, and consistently one step ahead, which made the entire process smooth and stress‑free. …
R · 14 January 2026
Agent replied · 27 January 2026
Thank you so much for your great review.
We’re really pleased to hear you had such a positive experience and that our … More
★★★★★ 5/5
GoogleThe service and professionalism was absolutely spot on from start to finish. With a knowledgeable and insightful market appraisal by Rob at the start, and on through the entire selling process expertly aided by Gail and Sarah, we were extremely happy with the whole experience. We would unhesitatingly recommend Cooneys Estate Agents to anyone with confidence.
Paul · 28 May 2022
Agent replied · 28 May 2023
Thank you for your taking the time to leave our 5 ⭐️ review!
★★★★★ 5/5
GoogleBoth the Letting and house sales of Robert Cooneys in Taunton have been very professional giving me an extremely good service during my seven year time with them, especially Tilly on Lettings and Sarah in House Sales. I cannot give them a high enough recommendation.
Lynda · 7 June 2023
Agent replied · 7 July 2023
Thank you so much for our glowing 5* review. Here's to the next seven years working together.
★★★★★ 5/5
GoogleI used Rob to sell my late mothers house while I was overseas. They made everything really easy and kept me up to date with everything as an when it happened.
Adam · 28 December 2025
Agent replied · 27 January 2026
Thank you so much for your review and choosing us to handle the sale of your late mother’s home while you were overseas. … More
★★★★★ 5/5
GoogleI have dealt with both the sales and letting Teams at Robert Cooney both are excellent. My current letting has been made simple with both Tilly and Phoebe who have both always worked hard to ensure that living out of Taunton is not a problem for me. Definitely recommended.
Andy · 29 November 2022
Agent replied · 28 May 2023
Thank you for your positive review from both the selling & letting perspectives.
We are proud of our team and delighted you would recommend us.
★★★★★ 5/5
GoogleI had a great experience with Robert Cooney. The team was supportive throughout the buying process and communicated clearly at every stage. Thank you for making everything smooth and stress-free.
Mathew · 14 December 2025
Agent replied · 14 April 2026
Thank you so much for taking the time to leave this review. We’re really pleased to hear you felt supported and well-informed throughout your purchase, clear communication and a smooth, as-stress-free-as-possible move are exactly what we … More
★★★★★ 5/5
GoogleI called to request some information about photography on one of Robert Cooney's listing. The person who answered my call was bright and polite. She passed my query on and later that day I received a very nice voice message from Karen with the information. They stood to gain nothing from me, I wasn't buying or selling. Just provided gold old fashioned service with a smile.
Dawn · 17 October 2024
Agent replied · 23 October 2024
Thanks so much for your kind words and 5 stars!
We're glad Karen and the team could help, and it's great to hear you had a positive experience. If you ever need anything else, we would be delighted to help 😊 …
★★★★★ 5/5
GoogleWe had a very positive experience with Robert Cooney Estate Agents, Ben, Rohini & Silvia. They were always helpful and responsive. Overall, a good service!
Phil · 13 January 2026
Agent replied · 27 January 2026
Thank you for your kind review, we’re really pleased to hear you had a positive experience. Wishing you all the very best in your new home.
★★★★★ 5/5
GoogleFrom the moment we instructed Robert Cooney, we knew we had made the right decision.
We have been impressed by the team's customer service and their general …
Francesca · 14 December 2025
Agent replied · 14 April 2026
Thank you so much for your rave review. We’re delighted to hear the process felt seamless and that Rohini, Sylvia and the team made a positive difference throughout your sale. … More
★★★★★ 5/5
GoogleFrom the very first viewing with Ben, I was thoroughly impressed. He was very friendly and in-depth knowledge immediately put me at ease and made the experience enjoyable from the start. Once I put in an offer, Dominic took over seamlessly, always accessible, friendly, and incredibly supportive throughout the process. He went above and beyond to make what can be a stressful journey feel smooth and manageable.
A heartfelt thank you to everyone at Robert Cooney who played a part in my home-buying journey. As a first-time buyer, I couldn’t have asked for a better team. I would highly recommend them to anyone looking to purchase a property, whether it's your first or your next.
Cameron · 19 May 2025
★★★★★ 5/5
GoogleI’m over the moon with the service I have received from Robert cooney
I have purchased my new house and sold my previous house with them and have no complaints in the work they do
5* rating would highly recommend
Very fast, efficient and friendly staff who have supported through both the buying and selling process
Kate · 7 July 2021
Agent replied · 7 July 2023
Thank you Kate for our 5*s. We are delighted you’re over the moon!
★★★★★ 5/5
GoogleI’m over the moon with the service I have received from Robert cooney
I have purchased my new house and sold my previous house with them and have no complaints in the work they do
5* rating would highly recommend
Very fast, efficient and friendly staff who have supported through both the buying and selling process
Kate · 28 May 2021
Agent replied · 28 May 2023
Thank you Kate for our 5*s. We are delighted you’re over the moon!
★★★★★ 5/5
GoogleSpeaking to Ben from Robert Cooney about the sale of my house was very reassuring. He was very professional and answered all my questions. My house sold very quickly and then I was introduced to Dominic who was able to guide me through the sale. I liked the fact that you dealt with the same person and so you didn't have to continuously repeat yourself. I would highly recommend Robert Cooney if you are thinking of selling or buying a house.
Linda · 2 May 2025
★★★★★ 5/5
GoogleAll the team was amazing! They were very supportive and helped promptly throughout the buying a property process. Special thanks to Mr. Ben Dunton!
Edip · 28 December 2025
Agent replied · 27 January 2026
Thank you for your 5 star review!
We’re so pleased to hear you felt supported throughout your purchase. Your … More
★★★★★ 5/5
GoogleI made absolutely the right choice with Robert Cooney and his fantastic team when I had to sell my mum's bungalow. The valuation and marketing strategy was spot on and there was no shortage of viewers and offers. Unfortunately, the transaction wasn't straightforward and the first sale fell through at the eleventh hour (no fault of RC), but the team always had my back and my best interests at heart. The selling team are amazing and so is Sarah and the sales progression team. It made a big difference to have this dedicated service once a sale had been agreed. Super friendly, polite, professional - I could run out of superlatives to describe them. Suffice to say, when we decide to put our own house up for sale Robert Cooney will be my first (and only) point of call. Cannot recommend highly enough. Thanks to you all and miss the laughs Gail. x
Jane · 15 October 2023
Agent replied · 29 October 2023
Thank you so much for such a fantastic review - and the superlatives!
We look forward to working together again whenever the tie is right for you.
★★★★★ 5/5
GoogleGail was an absolute super star dealing with what became a very stressful move. She was efficient and always kept us in the loop! She was also very understanding when it got tricky! We couldn't have got through it without her!
Laura · 29 December 2022
Agent replied · 28 May 2023
We are really grateful for your review and appreciation of the part Gail played in your move 🏡 ⭐️ …
★★★★★ 1/5
GoogleAvoid this agent if you are a buyer, because unfortunately they don't seem intelligent enough to know that if the buyer pulls out, they won't have a done deal or, of course, the commission. I've bought properties in different places, and this one with Robert Cooney has been the worst. They keep pushing for the seller to complete transaction without showing respect for the buyer or the fact that the process isn't the most straightforward. In fact, it's the seller's solicitor who wasn't cooperative. Good job the deal is off, because the market is going further down.
Miss-I- · 1 August 2023
Agent replied · 29 October 2023
As with every transaction, we act for and in the interests of our clients. Once a sale is agreed, our job is to progress the transaction and guide both parties to the desired outcome. It can be the case that a client is not prepared to accept an 11th hour renegotiation and the buyer then withdraws from their purchase.
Thank you taking the time to leave a review.
★★★★★ 5/5
GoogleKate and her team at Robert Cooney have always acted with real professionalism. I have bought, and sold houses through the agency, and would definitely recommend them to anybody looking for a reliable and consistent high level of service.
Liz · 29 December 2022
Agent replied · 28 May 2023
We really appreciate your review… thank you very much ⭐️
★★★★★ 4/5
GoogleProfessional service and really polite staff. Kept well informed and very impressed as a buyer looking at 450k property. Dealt with Gail.
Only reason not 4 stars is sometimes the office is a bit slow to respond but very professional non the less.
Chris · 28 May 2022
Agent replied · 28 May 2023
Thank you for taking the time to leave a review. We are glad you are enjoying the Robert Cooney experience.
We are sorry to have sometimes been slower to respond than you would like. Our offices are very busy and at peak times our message service handles overflow calls to ensure none are missed.
Thank you again for your 4 stars ⭐️
★★★★★ 5/5
GoogleWe are a small development firm who specialise in building luxury properties in the South West. Finding the right agent to market our properties is absolutely key to the success of our business and this is even more important in COVID times. Robert, Kate and the team have been exceptional, working with us to bring the properties to market and going above and beyond from initial enquiries via their excellent website all the way to completion. I would not hesitate to recommend Robert Cooney’s to anyone thinking of marketing their property. We have worked with a large number of agents over the years and Robert Cooney’s have been one of the very best!PositiveResponsiveness, Quality, Professionalism, Value
Peninsular · 26 August 2021
★★★★★ 5/5
GoogleWe chose Robert Cooney as we preferred to work with a local independent business rather than a corporate chain. The initial marketing was handled well, with excellent photographs. We had an offer from the second people to view which was terrific. When we had issues with the upward chain Sarah stepped in and went above and beyond to ensure that we completed when we needed to. Rohini has also been an excellent point of contact.
Lorraine · 29 October 2023
Agent replied · 1 January 2024
Thank you for choosing Robert Cooney - and for taking the time to leave a 5 star review 😃 …
★★★★★ 5/5
GoogleTrue professionals. Successfully sold our house through Robert Cooney. Robert, Kate, Sarah and Gail were all helpful in getting the sale complete. Great photos too. Thank you guys.
Marianne · 30 August 2023
Agent replied · 29 October 2023
Your review means a lot to us all. Thank you!
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