Robert Cooney Taunton reviews

★★★★★ 5/5

Google

Excellent service from all the team. The photos of my house were brilliant. I received feedback following each viewing very quickly. Once I had a buyer Silvia kept the process moving by continually contacting the solicitors and other agents in the chain, and keeping me updated. I had a nightmare of a house chain and I genuinely felt like Silvia cared about me and the transaction and did her upmost to get it over the line. Would definitely recommend this agent.

Jackie · 14 March 2026

★★★★★ 5/5

Google

We had the pleasure of dealing with Silvia in what was a very complex house chain. She was so kind, professional, supportive and we genuinely don’t think we would have been able to exchange without her. She is such an asset to Robert Cooney and has such a wealth of conveyancing knowledge also. Thanks Silvia for being such a star!

Sophie · 14 February 2026

★★★★★ 5/5

Google

My wife and I used Robert Cooney to sell our flat and I'd like to recommend them for several reasons, primarily concerned with very good communication and expert knowledge. We'd always get updated very week with emails and phone calls. And also always updated with viewer feedback on the same day. In some ways selling a flat isn't quite as straight forwards as a house, as there are some added complexities. Sarah was able resolve a lot of these issues by being a bridge of communication between the different solicitors, the buyers and the management company. She was able to push to keep things moving when it looked like there was a danger they were going to stall. So we made it past the finish line and my wife, my little son and I are very happy indeed in our new home.

John · 4 July 2025

★★★★★ 5/5

Google

What a fantastic team , amazing support with what was a very difficult and challenging move. I cannot recommend Ben enough, communication was outstanding keeping us updated throughout the process. We felt supported and reassured all the way through. Thankyou .

Carly · 20 January 2026

★★★★★ 5/5

Google

I had an outstanding experience from start to finish. From the very first meeting through to completion, the entire process was handled with professionalism, clear communication, and genuine care. A special thank you must go to Sylvia, who was absolutely amazing throughout.I had a particularly challenging chain, which could easily have become very stressful, but Sylvia managed everything brilliantly. She kept me fully informed at every stage, chased things proactively, and worked tirelessly to keep the process moving forward when complications arose. Her calm approach, persistence, and attention to detail made a huge difference, and I always felt confident that I was in safe hands I am incredibly grateful for all the hard work and would highly recommend this team to anyone looking to sell their property. Truly excellent service from beginning to end.

Maxine · 14 March 2026

★★★★★ 5/5

Google

My brother and I cannot speak highly enough of the personnel at Robert Cooney. Without exception they were friendly, professional and proactive and made the emotional process of selling our late mum's home more bearable. Although we dealt mainly with Dominic, Rohini and Silvia, any member if the team we spoke to were fully aware of our property and able to assist. At all stages of the sale we were kept fully advised of viewings, feedback and offers and given sound advice when we needed it. We cannot fault them and would have no hesitation in using their services again, or recommending them to others.

Carol · 14 March 2026

★★★★★ 5/5

Google

Moving house is one of the most stressful experiences we go through, add into the mix a newborn it is beyond overwhelming!! However, I cannot praise Rob, Kate and the team enough, the precision of the strategy; marketing, viewings, comms - all designed to make things run as seamlessly as possible. A special mention to Sarah who regularly updated us on all aspects of the chain and next steps, an asset in assisting with the transaction and helped us achieve a sale to completion within 3 months. I've already recommended you to several friends and will continue to do so. We are now settled in our new home and are so grateful for you enabling this to happen. Thank you, Clare & Margot

Clare · 26 July 2024

★★★★★ 5/5

Google

Dominic and the team at Robert Cooney's have been fabulous, from instructing them to completing the sale on our property. He has been very attentive and helpful even when things were testing! would 100% recommend to anyone.

Michelle · 28 December 2025

★★★★★ 5/5

Google

It was a pleasure using Robert Cooney to sell our property, they are a genuinely friendly, professional and experienced team. Selling a family home can be stressful and fraught with unforeseen issues but their advice and exceptional communication helped keep the whole process as smooth as possible. Cooney’s provided a selection of excellent viewings followed with honest feedback and the whole process was dealt with swiftly. I would highly recommended their services without hesitation.

Paul · 14 February 2026

★★★★★ 1/5

Google

As first-time homebuyers, my partner and I recently had an incredibly disappointing encounter with Gail that left us feeling misled and disheartened. Our experience began optimistically as we embarked on the journey of finding our dream home. However, it quickly turned sour due to Gail's unethical practices and lack of transparency. We were persuaded to stretch beyond our initial budget to submit an offer on a property, assuring us that it was a promising opportunity worth pursuing. Our offer was accepted. Despite our reservations, we trusted Gail's expertise and enthusiasm. We were told there was no interest in the house and no other parties involved. Little did we know, she was well aware of another party who had instructed her to notify them of any offers on the same property, a crucial detail she conveniently neglected to disclose to us. Essentially, we were just used to open the bidding. Encouraged by Gail's persuasion, we proceeded to take significant steps such as instructing a solicitor and arranging mortgage meetings, investing time and effort into what we believed was a genuine opportunity. However, our hopes were dashed when Gail informed us that our offer had been outbid, leaving us feeling exploited and disillusioned. In hindsight, it is evident that Gail knowingly leading us on a futile pursuit to benefit another buyer. Her actions not only wasted our time and resources but also inflicted emotional distress. We were only made aware of the new bidder after we contacted her after being left in the dark. Overall, our experience with Gail was profoundly disappointing. Although we are fully aware agents act in favour of the client, as first-time buyers, we had hoped for guidance and support in navigating the complexities of the property market, but instead, we were met with divisiveness and used as a pawn in her game to attract higher bids. Communication was fantastic up until the point we put an offer in and then it was non-existent with us having to chase for updates throughout the rest of the process. We would strongly advise others to exercise caution when dealing with Gail and to seek out more ethical professionals in their search for a home.

Alice · 27 February 2024

★★★★★ 5/5

Google

As a lettings agent myself I have a very high standard in the service I hope to receive as a tenant. The Lettings team Robert Cooney have gone above and beyond in that service from the day in which we expressed our interests in the property all the way through to the end of our tenancy and beyond. I would recommend Robert Cooney Lettings to anyone that is looking for a new home to rent or has had a bad experience with another agent in the past. Renting a property can be a stressful process but this wasn’t the case with these guys! Special thank you to Phoebe and Gina for conducting such a smooth process throughout. 😊

Kayleigh · 23 May 2025

★★★★★ 1/5

Google

We soon realised that Robert Cooney were offering a very poor service. We bought the house despite them not with help from them. Communication was atrocious, often incorrect and very slow. We had asked for a gas certificate shortly after we had our offer was confirmed, our Solicitor and our estate agent also repeatedly requested this and I finally arranged a gas engineer to do this within days of exchange. They say they are looking after their seller but on many occasions i felt this was not the case. When I asked during our first viewing what could Gail tell us about the house Gail’s comment was well they lived here 40 years and had not done anything to it. This was while I was outside looking at the marks where insulation had been inserted in the walls and I had just seen a fairly new shower room. Surely you have answers to questions before showing a property. Also no idea where the loft hatch was and very flippant. Rohini again very little help. When we asked for a second viewing with a builder she arrived late then after 1/4 hour said you have 10 minutes as I have to be somewhere else. A third viewing was needed to complete the information we required. That was when it was pointed out a viewing is 20 minutes long. Sarah rang and pressured me to give a date we wanted to move on, so my hopes were up that we were on the move. I contacted my solicitor to advise the chosen date and he advised she can’t make that decision as the checks and queries were not complete and it is not something the agent can decide on. It was that point I decided I would not speak to them again. We were considering not buying the property because of Robert Cooney as we felt unsure if they were poor at their job or hiding something about the property. I would not recommend dealing with them.

Paula · 11 December 2023

★★★★★ 5/5

Google

From the first moment I started to interact with the staff of Robert Cooney, in Taunton, I knew I had made the right choice. They dealt with me from 3,500 miles away, and a 5 hour time difference effortlessly. They dealt sensitively to my circumstance, they kept me informed and up to date and they did it with humour and professionalism. I would recommend them whole heartedly to anyone looking for an exceptional buying or selling experience. I know they are a fabulous team, but I have to individually thank Gail and Sarah for all they did, they were quite wonderful!

Denise · 22 October 2023

★★★★★ 5/5

Google

We haven't moved house for 17 years and were therefore full of trepidation about how stressful the process would be. There is no doubt that the professionalism and support from all the team at Robert Cooney made the process feel a lot more positive. From the valuation, marketing and sales process everyone was so helpful and communicated fantastically throughout. I couldn't recommend the team more highly.

Andrew · 26 July 2024

★★★★★ 5/5

Google

The staff at Robert Cooney in Taunton were outstanding. From viewing through to completion on my home, they communicated responses quickly and kept on top of legal teams to ensure a completion in 6 weeks. They listened and carried out my wishes when needed. Documentation was provided swiftly, and they always took my call and got back to me the same day. Staff were always professional, friendly, and passionate about ensuring good customer service. Above all, they restored my faith in Estate Agents after many months of being let down by many. I highly recommend their services.

Terri · 15 October 2023

★★★★★ 5/5

Google

From the day our house went on the market with Robert Cooney, we couldn't fault the service we received. Gail was totally fab. Her enthusiasm for selling our house and the speed with which she did so, was impressive. Sarah, the Sale Progressor, who took over as soon as we sold our property (day 10), was equally impressive. When things became tricky, and exchange seemed a long way off, Sarah was there daily giving us updates and reassuring us. She became like a close friend (even though we never met her). On exchange day, Sarah rang me and cheered down the phone. Thanks so much Robert Cooney team!

Ros · 8 October 2023

★★★★★ 5/5

Google

Very professional with a friendly way of working, Robert Cooney found a buyer for our house within a few days, what an amazing service they have provided, from first meeting Robert and Kate and putting our house up for sale. Sarah Hallworth from Robert Cooney was our personal link between the people buying our house and us, she kept us informed with phone calls on a daily basis and made the whole process easy. A big thank you to Sarah.

Terry · 12 July 2023

★★★★★ 5/5

Google

We contacted Robert Cooney to sell our house in Taunton back in March of this year. From day one the service we had from them was first class. Gail was very enthusiastic and helpful where the buyers were concerned and Sarah was very professional in keeping us informed at every step of the way. We would not hesitate in recommending Robert Cooney and his staff if you want to sell your property. Well done to all.

Sandra · 15 October 2023

★★★★★ 5/5

Google

To All @ Robert Cooney For the entire duration re marketing and selling of my property, The whole team at RC were nothing short of exemplary. Owing to the rather challenging economic situation ( we all needed nerves of steel ) over the past 6 months or so. Throughout this time, it was Sarah who led the way, demonstrated an amazing level of commitment and determination to get this over the line. This sale would have fallen of a cliff without the dedication from Sarah [ Sales progressor] Exceptional speedy communication was the key to keep us [ buyer and seller ] together in what was in the end an extremely tense deadline [ Must add Maitland & Walker were outstanding too ] They [ RC ] were courteous, responsive and unfailing professional at all times. Can’t recommend them highly enough. Final Thanks to Kate and crew in the office. If there was a 6th Star , I would have gladly given it. Clayton St G Square TA1

Clayton · 8 April 2023

★★★★★ 3/5

Google

We recently used Robert Cooney to sell our house. Gail was prompt to come round and appraise our property, She was friendly, knowledgeable and gave a clear indication to the process. This was the first time we have marketed a property. We sold the house within a month and can't fault the fact they found our buyers. However we found the sales progression experience frustrating. Technically we had one sales progressor, but in reality we rarely dealt with that team member and got inconsistent messages from different members of staff, with no clarity to why we weren't dealing specifically with our designated progressor. This led to us having to deal with our conveyancer to chase up how the chain was progressing personally and relying on the estate agent from our onward purchase to keep the chain intact by dealing with our vendors when the chain wobbled. On the days after exchange leading to completition Robert Cooney didn't get in contact to go over any procedures- we had to ring and ask what we needed to do in regards to keys and handover. This left us feeling a little abandoned.

Vicky · 29 December 2022

★★★★★ 5/5

Google

We have successfully sold 2 properties this year with the assistance of Rob, Kate and the team. With the second property, the team (particularly Gail) was tenacious and focused on finding us new buyers after two successive buyers pulled out for reasons out of our control and unconnected with the property. We would strongly recommend Robert Cooney as leading estate agents in the Taunton area as they know the market and the potentia buyers and are no nonsense, commercial, persistent and get the job done.

Sheldon · 29 December 2022

★★★★★ 5/5

Google

I definitely recommend R Cooney to every and anyone wanting to sell their property. The entire Sales Team were consistently helpful, professional and diligent, keeping me updated and patiently addressing my various queries. In particular I'd like to highly (5*****) commend: Gail Durbin, and Sarah Hallsworth who genuinely treated me as their priority. (I had already had the wonderful services of Gail for two other properties, a few years before; thus, I knew I'd be in the best of hands). Gail even found me a good builder, when one was needed, (and, as I was, living far away from Taunton) following a survey report! Nothing seemed too much for this Team; these Estate Agents were an absolute pleasure and joy to deal with, giving me first class service, reassuring, and, at the top of their profession.

George · 29 December 2022

★★★★★ 5/5

Google

What an amazing experience purchasing a property through Robert Cooney in Taunton. They were all amazing, but a special thanks to Dominic and Silvia for their help and support throughout.

Harvey · 4 July 2025

★★★★★ 5/5

Google

We recently sold our home with Robert Cooney and couldn’t be happier with the experience. Having previously bought through a couple of Taunton’s well-known national agents, we found that process lacking in professionalism and care, so we were really hoping for something better this time around. Thankfully, the team at Robert Cooney delivered exactly that. From start to finish, they were approachable, professional, and genuinely supportive. We always felt well-informed and looked after, and their calm, no-pressure approach made a real difference. It was such a contrast to our previous experiences, and we’re so glad we chose them. We wouldn’t hesitate to recommend Robert Cooney to anyone looking to sell or buy locally.

Owen · 4 June 2025