Every review we hold for the Taunton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSpeaking to Ben from Robert Cooney about the sale of my house was very reassuring. He was very professional and answered all my questions. My house sold very quickly and then I was introduced to Dominic who was able to guide me through the sale. I liked the fact that you dealt with the same person and so you didn't have to continuously repeat yourself. I would highly recommend Robert Cooney if you are thinking of selling or buying a house.
Linda · 2 May 2025
★★★★★ 5/5
GoogleAll the team was amazing! They were very supportive and helped promptly throughout the buying a property process. Special thanks to Mr. Ben Dunton!
Edip · 28 December 2025
Agent replied · 27 January 2026
Thank you for your 5 star review!
We’re so pleased to hear you felt supported throughout your purchase. Your … More
★★★★★ 5/5
GoogleI made absolutely the right choice with Robert Cooney and his fantastic team when I had to sell my mum's bungalow. The valuation and marketing strategy was spot on and there was no shortage of viewers and offers. Unfortunately, the transaction wasn't straightforward and the first sale fell through at the eleventh hour (no fault of RC), but the team always had my back and my best interests at heart. The selling team are amazing and so is Sarah and the sales progression team. It made a big difference to have this dedicated service once a sale had been agreed. Super friendly, polite, professional - I could run out of superlatives to describe them. Suffice to say, when we decide to put our own house up for sale Robert Cooney will be my first (and only) point of call. Cannot recommend highly enough. Thanks to you all and miss the laughs Gail. x
Jane · 15 October 2023
Agent replied · 29 October 2023
Thank you so much for such a fantastic review - and the superlatives!
We look forward to working together again whenever the tie is right for you.
★★★★★ 5/5
GoogleGail was an absolute super star dealing with what became a very stressful move. She was efficient and always kept us in the loop! She was also very understanding when it got tricky! We couldn't have got through it without her!
Laura · 29 December 2022
Agent replied · 28 May 2023
We are really grateful for your review and appreciation of the part Gail played in your move 🏡 ⭐️ …
★★★★★ 5/5
GoogleKate and her team at Robert Cooney have always acted with real professionalism. I have bought, and sold houses through the agency, and would definitely recommend them to anybody looking for a reliable and consistent high level of service.
Liz · 29 December 2022
Agent replied · 28 May 2023
We really appreciate your review… thank you very much ⭐️
★★★★★ 1/5
GoogleAvoid this agent if you are a buyer, because unfortunately they don't seem intelligent enough to know that if the buyer pulls out, they won't have a done deal or, of course, the commission. I've bought properties in different places, and this one with Robert Cooney has been the worst. They keep pushing for the seller to complete transaction without showing respect for the buyer or the fact that the process isn't the most straightforward. In fact, it's the seller's solicitor who wasn't cooperative. Good job the deal is off, because the market is going further down.
Miss-I- · 1 August 2023
Agent replied · 29 October 2023
As with every transaction, we act for and in the interests of our clients. Once a sale is agreed, our job is to progress the transaction and guide both parties to the desired outcome. It can be the case that a client is not prepared to accept an 11th hour renegotiation and the buyer then withdraws from their purchase.
Thank you taking the time to leave a review.
★★★★★ 5/5
GoogleWe are a small development firm who specialise in building luxury properties in the South West. Finding the right agent to market our properties is absolutely key to the success of our business and this is even more important in COVID times. Robert, Kate and the team have been exceptional, working with us to bring the properties to market and going above and beyond from initial enquiries via their excellent website all the way to completion. I would not hesitate to recommend Robert Cooney’s to anyone thinking of marketing their property. We have worked with a large number of agents over the years and Robert Cooney’s have been one of the very best!PositiveResponsiveness, Quality, Professionalism, Value
Peninsular · 26 August 2021
★★★★★ 4/5
GoogleProfessional service and really polite staff. Kept well informed and very impressed as a buyer looking at 450k property. Dealt with Gail.
Only reason not 4 stars is sometimes the office is a bit slow to respond but very professional non the less.
Chris · 28 May 2022
Agent replied · 28 May 2023
Thank you for taking the time to leave a review. We are glad you are enjoying the Robert Cooney experience.
We are sorry to have sometimes been slower to respond than you would like. Our offices are very busy and at peak times our message service handles overflow calls to ensure none are missed.
Thank you again for your 4 stars ⭐️
★★★★★ 5/5
GoogleWe chose Robert Cooney as we preferred to work with a local independent business rather than a corporate chain. The initial marketing was handled well, with excellent photographs. We had an offer from the second people to view which was terrific. When we had issues with the upward chain Sarah stepped in and went above and beyond to ensure that we completed when we needed to. Rohini has also been an excellent point of contact.
Lorraine · 29 October 2023
Agent replied · 1 January 2024
Thank you for choosing Robert Cooney - and for taking the time to leave a 5 star review 😃 …
★★★★★ 5/5
GoogleTrue professionals. Successfully sold our house through Robert Cooney. Robert, Kate, Sarah and Gail were all helpful in getting the sale complete. Great photos too. Thank you guys.
Marianne · 30 August 2023
Agent replied · 29 October 2023
Your review means a lot to us all. Thank you!
★★★★★ 5/5
GoogleRobert Cooney sold our property and we were pleased with the service throughout. Valuation was professional and accurate. Quality of marketing was excellent. Accompanied viewings were conducted and feedback given.
Sales progression to completion was efficient.
Nigel · 29 December 2022
Agent replied · 28 May 2023
It was a pleasure to help you move. Thank you for taking the time to leave such a positive review.
★★★★★ 5/5
GoogleI couldn't recommend Rob and his team highly enough. First class.
Christopher · 26 July 2024
Agent replied · 25 August 2024
Thank you so much for your kind words!
We're thrilled to hear you had a first-class experience with us. Your recommendation means a lot ☺️
★★★★★ 5/5
GoogleNo house move is without its stresses and strains. we found Robert Cooney and his team extremely responsive and efficient smoothing out a few hitches on the way. We would not hesitate to recommend them. Special thanks to Sarah Hallsworth on her diligent sales progression.PositiveResponsiveness
Chris · 26 August 2021
Agent replied · 28 May 2023
Thank you for our 5* team review - and shout out for Sarah!
★★★★★ 5/5
GoogleWe have purchased three properties marketed by Robert Cooney Taunton and have to say that they have the balance absolutely right - they get things done without being pushy, they keep you fully informed at all stages and they don't hesitate to smooth wrinkles and sort out small issues before they grow. Having a sales progression team helps, but the sales team also keep a close eye on deals to make sure all goes smoothly, an attitude I have found sadly lacking in several other estate agents in the past, both big names and small. The Taunton team are outstanding.
Malcolm · 29 December 2022
Agent replied · 28 May 2023
Thank you for taking the time to leave a review - and a glowing one at that! We are very proud of our team, of what they do & how they do it.
★★★★★ 5/5
GoogleCooney won our business to sell a Taunton property over several competitors by demonstrating an impressive capability not least in the clarity of its offering (it understands very well which are the important factors and is organized to deliver on those), its insight and understanding of the local market that enabled it to devise a compellingly convincing sales strategy that led to numerous “best and final” offers being received two weeks after launch, its prompt responsiveness and clear, timely messaging assisted by its skilled use of technology, and a highly proficient and sustained sales progression process that added much value to the transaction. Contract documentation was clear, concise and contained all that was necessary and sufficient, without imposing unneeded conditions. All of the Cooney staff were engaged, knowledgeable, pleasant and ready and willing to help with any matter. We consider that we could not have placed our business in better hands and remain very pleased that we engaged this firm.
Bruce · 29 December 2022
Agent replied · 28 May 2023
Thank you for your review and your appreciation of the Robert Cooney team & ethos.
★★★★★ 5/5
GoogleEveryone at Robert Cooney's have been brilliant helping out with a joint purchase we made which is a first for me.
When viewing the house, they were honest and knowledgeable about the house to the best they could do and when they didn't know answers, they worked it out in front of me.
During the process of the purchase, they have been really efficient with no hanging around. They were fast at responses, proactive and great at chasing up on people. Customer service and manner on the phone was very professional too and they were helpful when I couldn't reach someone.
On particular staff member was really morally supportive on the day I tried but failed to get a mortgage and lost the place to another buyer. Then the house returned and we tried again with a different plan and got through and they shared the joy with us until the end. It was such a stressful thing to do, but the team were always there to help. Thank you.
Sue · 29 December 2022
Agent replied · 28 May 2023
Thank you for taking the time to leave such a review ⭐️
We are so pleased it all worked out for you both in the end.
★★★★★ 5/5
GoogleWe were selling 2 properties which had both been with another local agent for most of the previous year without success. From the outset with the initial meet with Robert right through to completion I was very impressed with the professional way that the process was conducted and was kept fully informed by various staff at all stages, I have to give a special mention for Sarah who was absolutely brilliant at pushing the sales through despite difficulties that presented along the way. A very big thank you to all.
Adrian · 24 November 2024
★★★★★ 5/5
GoogleImpeccable service as promised. The team at Robert Cooney kept us fully informed of the property's progress whilst it was marketed, providing immediate feedback following viewings, monitoring enquiries, and using their insight to deliver a full asking price offer.
Gail progressed the sale and excelled in every way. We were impressed by the frequent updates, as well as Gail's determination to resolve queries which ultimately enabled a completion to meet both ours and our buyer's timescales.
We will certainly be using Robert Cooney in the future.
Charlie · 29 November 2022
Agent replied · 28 May 2023
Thank you for our 5⭐️ review and your understanding & appreciation of what we do.
We look forward to being here for you next time!
★★★★★ 5/5
Googlei have just spoken to Gina from the lettings team and she was so very helpful.
She spent time understanding the issue and offered solutions which will help me greatly.
100% will recommend.
Andrea · 4 June 2025
Agent replied · 2 September 2025
What a wonderful review for Gina - thank you very much for taking the time to show your appreciation of the service she provided 😊 …
★★★★★ 5/5
GoogleThe best letting agency in town. Anisha - the letting negotiator- was very helpful, decent, and professional.
I haven’t had a place yet, but I hope it will be through them, soon.
Thanks Anisha 😊 …
Mohamed · 28 May 2022
Agent replied · 28 May 2023
Thank you for your review. We are delighted you have enjoyed your Robert Cooney Lettings’ experience so far.
We very much look forward to helping you find your next home! 🏡
★★★★★ 3/5
GoogleWe recently bought a property via Robert cooneys. It was not the best experience for many reasons and there were quite a few communication challenges mainly due to slowness in response and having to chase up my queries many times. But in the end, things did come together so for that I am grateful and happy to be at the end of the process.
Natasha · 2 December 2023
Agent replied · 1 January 2024
Thank you for taking the time to share your feedback.
It is through constructive feedback that we are able to identify areas for improvement and make changes to ensure the smoothest possible experience.
We are so pleased it all came together in the end and you are about to collect the keys!
★★★★★ 5/5
GoogleI have just moved into a flat in Taunton. Everything went very well. Robert Cooney's team has been very helpful. I would recommend this agency to anyone who is looking for a well managed flat with a great follow-up.
Raphaël · 28 May 2021
Agent replied · 28 May 2023
Thank you Raphaël for our 5* review😊 We hope you are settling in well. …
★★★★★ 5/5
GoogleThe whole team at Robert Cooneys have been wonderful throughout the entire process. We were immediately put at ease by their professionalism on the first visit and they knew all the questions to ask to make the exchange of contracts smoother.
They were always friendly and returned calls quickly and were happy to answer any and all enquiries.
During the actual sale process they kept us informed at all times of what was happening and we were particularly impressed with their progression team, who kept on top of us, our buyers and both sets of solicitors to ensure as smooth a process as possible.
All in all they were wonderful and we would recommend them, and indeed have already, to anyone who is looking to sell their property.
Lynda · 28 May 2022
Agent replied · 28 May 2023
Thank you Lynda for your glowing review. We are delighted to have sold for you and helped you move ⭐️
★★★★★ 5/5
GoogleI recently acted as executor for my late cousin and Robert Cooney were first class right from carrying out the valuation for probate to the completion of the subsequent sale. They gave a sensible valuation, backed up by excellent marketing and brilliant communication.
I would not hesitate to thoroughly recommend their service.
Evan · 3 August 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.