Robert Cooney Taunton reviews

★★★★★ 5/5

Google

Sold my late father’s house with Robert Cooney. From the start they were extremely professional, different in their approach which ensured we achieved the best possible price. Communication throughout was brilliant. I’m very pleased we chose them and would highly recommend.

Jane · 16 January 2026

★★★★★ 5/5

Google

I went to Robert Cooney after a different estate Agent based in Taunton and in over 6 weeks they didn't even get me a viewing. So I looked around and rang a few alternatives. I was immediately taken by the enthusiasm from my man Ben at Robert Cooney who was dead keen to do business. So I gave them the go ahead and within I think it was 2 days they had an offer which after a bit of haggling was agreed. I appointed the solicitors who handled the purchase for me 8 years ago. They were instructed on the 3rd July but thats when everything ground to halt. Repetitive phone calls did nothing and I'm sure an Exocet up there rear end would have done nothing. Desperation crept in until Sarah from Robert Cooney got on the case. Absolutely bloody wonderful!!! Regular phone call reports and within 2 weeks of Sarah's involvement the deal is done, completed. So thank you Robert Cooney for your help. Would recommend them any time ....Bloody Brilliant!!!!!!! Adrian Hopper

Adrian · 27 October 2024

★★★★★ 5/5

Google

We have recently purchased our home with Robert Cooney and have had the pleasure of dealing with the whole team but in particular Gail. Can't recommend enough! Fabulous customer service, great communication, pro active and professional, made the whole experience a really uncomplicated, enjoyable experience. Will be recommending to everyone. Thank you for a 5* service

Suzanne · 22 June 2023

★★★★★ 1/5

Trustpilot

Mortgage advisor

I went to get a mortgage in principle. After discussing and giving all my intimation, I didn’t hear anything from the company. I kept sending emails, and phone calls to the office multiple times. Every time I was told that someone would get back to me but nobody never got back. Incredible how such a company can even exist with such employees.

Anyone · 6 April 2026

★★★★★ 5/5

Google

We were delighted with the exemplary personal and professional service we received from the whole team at Robert Cooney from the very start of the process until the successful sale of our family home last week. Every one of the team appeared knowledgeable and totally invested in selling our property, but special mention for Ben and Rohini who we had most contact with on a regular basis. We would have no hesitation using them again in the future.

Nick · 3 November 2024

★★★★★ 1/5

Trustpilot

Worst estate agent in Kings heath…

Worst estate agent in Kings heath Birmingham Area.Letting Branch Manager Parminder Mahay is very rude, never reply to emails and pick up the calls, always shouting on phone, Very poor customer service and they don't care about you. Don't be fooled by the brand name. Avoid doing business with them if you want peace of mind. People, be aware of this estate agent. Never use this estate agent.

Engali · 29 July 2024

★★★★★ 5/5

Google

Robert Cooneys were professional, empathetic & pragmatic in their dealing with our sale & purchase. Providing knowledgeable advice that steered our purchase through to completion. All the team are 5* quality. Many thanks & highly recommend.

Richard · 28 July 2024

★★★★★ 5/5

Google

In what has been an extremely testing 6 months for everyone concerned in the difficult COVID circumstances, the Robert Cooney team have been efficient, helpful and professional. The photos, brochure and 3-D were well presented. Particular thanks to Chris for conducting the viewings and to Sarah for her tenacious follow-up on the sale. We would recommend their complete service package as the team definitely went the extra mile for us. Thanks!

Jill · 22 June 2021

★★★★★ 5/5

Trustpilot

Amazing service

I dealt with Tracey and Raife in teh Ashford Park Farm branch, for the property I just purchased. Tracey was exceptional, updating me every step of the way oh the progress; what was needed my side for my solicitors etc. Which was extremely helpful given that I am a first time buyer. And Raife was very extremely helpful in helping me negotiate with the sellers and both of them were reassuring during the whole process.

Kayleigh · 5 March 2024

★★★★★ 5/5

Google

From the moment of purchase through Robert Cooney they have been excellent, attentive when needed and always kept me up to date, I wish I’d used them for my house sale, I couldn’t recommend you high enough, Thankyou

Simon · 16 January 2026

★★★★★ 5/5

Trustpilot

James was a great guy 100% professional and committed and friendly would defo recommend connells great employee deadication

James was a great guy 100

John · 15 May 2026

★★★★★ 5/5

Google

Fantastic from start to finish, lovely people to deal with kept me fully informed throughout the whole process. Made what can be a stressful time feel an easy! Would definitely recommend for both selling and buying.

Gabs · 16 January 2026

★★★★★ 4/5

Google

We've just experienced both sides of the house moving process with Robert Cooney, selling our old house through them and buying one also marketed by them. I've given a four star rating because, despite Rohini and Ben providing an excellent five star service leading up to offers being accepted, we were then handed off to Sarah, who we didn't feel was as on the ball. I won't go into details, suffice to say that phone calls and emails were not always answered, and things that needed chasing were not always chased. That said, from offer acceptance to moving took 12 weeks, so we can't complain too much.

Matt · 28 July 2024

★★★★★ 5/5

Google

I have dealt with both the sales and letting Teams at Robert Cooney both are excellent. My current letting has been made simple with both Tilly and Phoebe who have both always worked hard to ensure that living out of Taunton is not a problem for me. Definitely recommended.

Andy · 22 June 2023

★★★★★ 1/5

Trustpilot

They are hard to contact them

Its hard to contact them, they do not pick up the calls . When they pick up the phone, there’s a such bad customer service. Do not work with them.

Oana · 30 September 2026

★★★★★ 5/5

Google

Had a very good experience selling my mother’s property. Friendly and helpful staff throughout the process. Thank you!

Jonathan · 12 May 2026

★★★★★ 5/5

Google

Excellent service from start to finish. Gail and Sarah kept informed at every stage and if we had any query, it would be dealt with the same day. The team made the whole process easier and I cannot recommend them highly enough.

Lynn · 25 October 2023

★★★★★ 1/5

Trustpilot

Terrible estate agents

Terrible estate agents. You cannot believe a word they tell you , never answer the telephone and never return calls . They make excuses up as they go along

Robert · 25 September 2026

★★★★★ 5/5

Google

Thank you to Robert Cooney for helping me to purchase my first home. Chris Watts and Will Trott made the viewing and offer experience relaxed and straightforward. A special mention to Sarah Hallsworth who was excellent during a very challenging progression to purchase. This is a vital role in the process, dealing with a number of parties to get it over the line.

Christopher · 22 June 2021

★★★★★ 5/5

Google

Thank you all for a great job done thank you to all

Christopher · 12 June 2026

★★★★★ 5/5

Google

The service and professionalism was absolutely spot on from start to finish. With a knowledgeable and insightful market appraisal by Rob at the start, and on through the entire selling process expertly aided by Gail and Sarah, we were extremely happy with the whole experience. We would unhesitatingly recommend Cooneys Estate Agents to anyone with confidence.

Paul · 22 June 2022

★★★★★ 1/5

Trustpilot

Awful to deal with

We were asked to quote them for some windows in the NG2 area of Nottingham, we agreed a price, I informed them that we needed a contract signing and a deposit paying, I was asked to send the paperwork to a totally different email address, it was a maintenance companies email, we then received a call from a finance company asking if they could buy the windows directly from our suppliers, this immediately rang alarm bells, so I informed them that we would no longer carry on with the work, we then received a 1-star review on here, awful to deal with, phone calls to my mobile at 9pm, constantly messaging on whattsapp, I genuinely believe that we have had a lucky escape.

Kerry · 25 July 2025

★★★★★ 1/5

Trustpilot

terrible estate not answering phone…

terrible estate not answering phone calls i was ringing the office in kings wood the lady on the phone slam the phone on me if you selling a house you are wasting your time with these people

Jorawar · 25 July 2026

★★★★★ 1/5

Trustpilot

Really poor service

Really poor was selling my house through them I wish I hadn’t. Max a manager at Witney left (don't know why but don't blame him) no one told me he had left just silence - no returned calls. They just do a lot of sitting around. No one seems to know what’s going on they never call back and can never really speak to anyone who knows about the sale. I have sold many houses in my time but these have to be the worst agent I have used. Feedback is non existent. A really poor experience. AVOID.

David · 24 March 2023