Trusted Agent profile · TAUNTON

Palmer Snell Taunton reviews

★★★★★ Excellent

329 reviews across 1 platform

43 High Street, TAUNTON, TA1 3PN

Palmer Snell's office in TAUNTON, at 43 High Street, is rated 4.8 out of 5 across 329 reviews on 1 platform, including 329 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of three awards Palmer Snell won in 2026.

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4.8 / 5

329

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Palmer Snell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the TAUNTON office, from every platform, shown as written. First names only.

5/5

Google

Very quick and easy to use thanks Anisha and team

Gareth · 8 June 2022

Agent replied · 8 June 2023

Thank you for you great 5* review.

5/5

Google

Grace Mapstone at Palmer Snell was so helpful and professional, she provided all the information that was required for a smooth house purchase. Her reassurance throughout the buying process was faultless and the whole Palmer Snell team were super friendly at all times.

Amanda · 8 October 2023

Agent replied · 29 October 2023

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Could not do enough to help. A special thanks to Hannah for her tireless phone calls to some very unhelpful solicitors.

John · 9 June 2019

Agent replied · 8 June 2023

Thank you John for your 5* review of the service provided to you by our Palmer Snell team. Kind regards, Scott

5/5

Google

Palmer Snell lettings Taunton Lorin Milligan capably, sensitively and speedily has dealt with the letting of my deceased mother's property.... Within less than a day it was photographed and advertised ... two or three days later she had secured a tenant.... Lorin has personally overseen the whole procedure and ironed out any inconveniences along the way.... Nothing has been too much trouble for her... Gold star Lorin .

Joan · 9 June 2019

Agent replied · 8 June 2023

Hi Joan Thank you very much for this review and 5 star rating! Great to hear the team provided such good service! Kind regards, Jake

5/5

Google

Very good service. My partner and I had been looking for a place for months and it took us only couple weeks with Palmer Snell to find our new home. They were very responsive and always happy to help. Would recommend their service to anybody who is looking to move houses.PositiveResponsiveness, Quality, Professionalism

Nilay · 25 August 2022

Agent replied · 8 June 2023

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

i am very please what a good team isobel brill jordon cool james spot on helpfull it is the solictors who let us they need to move all i will go else where connels say i have two places to veiw asps so come on get me in my new home 6 stars plus

Terrence · 13 July 2022

Agent replied · 8 June 2023

Many thanks for the great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Recently moved into our home, Isobel and the rest of the team at Palmer snell were absolutely fantastic and always happy to assist. We had issues with getting hold of the seller and faced delays but Isobel ensured we encountered no delay and the commutation throughout was outstanding.

Ross · 31 January 2023

Agent replied · 31 May 2023

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

I am selling a flat in Taunton and can wholeheartedly recommend using the sales team at Palmer Snell. James, Sarah and Jordan have all been extremely helpful and very prompt in dealing with queries and replies. I will definitely do business with them again. I have no hesitation in giving a five star rating.

Sandra · 8 June 2022

Agent replied · 8 June 2023

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

We decided to sell our house through Palmer Snell as they seemed informed and extremely knowledgable. We weren’t disappointed, the whole process was simple and stress free. They were the 3rd estate agent to value our house and we really felt that they had their fingers on the pulse! Danielle, Grace and the rest of the team we’re fab, I would 100% recommend them.

Hannah · 8 June 2020

Agent replied · 8 June 2023

Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna

5/5

Google

Me and my wife moved to a lovely house with the help of Jay Jay. Great communication and very helpful and friendly Made my rent experience easy and pleasant. Well done, Palmer Snell, and well done, Jay Jay.

Alwino · 29 September 2023

Agent replied · 29 October 2023

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Professional and efficient service, Lorin and the team made everything easy for as as first time landlords.

Bernadette · 9 June 2019

Agent replied · 8 June 2023

Thank you Bernadette for recognising our Lettings team at Palmer Snell with your 5* review! Kind regards, Scott

5/5

Google

Very good service from the whole team especially Lucy Bannerman. Very quick and efficient.

Candy · 8 June 2020

Agent replied · 8 June 2023

Many thanks for the 5* review, I will of course ensure your kind words are passed on to our dedicated team. Best wishes, Lucy

5/5

Google

Can't rate Palmer Snell and Jamie at countrywide mortgages enough, I really struggled finding a mortgage due to a poor credit rating and Jamie really pulled through for me, working extra hours and really going the extra mile, can't thank him and the team enough, without their expert knowledge of the market, I wouldn't be in my home today, good work to all involved!

Tim · 27 July 2019

Agent replied · 26 July 2023

Thank you Tim for this glowing 5* review, I will of course ensure your kind words are passed on to Jamie and the Palmer Snell team. Best wishes in your new home, Lucy

5/5

Google

A brilliant letting agents! We swapped to them after our original agent hadn’t managed to let our property, and within a couple of weeks Palmer Snell had got tenants and sorted all the paperwork and contracts really quickly! We can’t fault their enthusiasm, care and attention to detail! Highly recommend!

Emily · 4 August 2022

Agent replied · 31 May 2023

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Can't rate Palmer Snell and Jamie at countrywide mortgages enough, I really struggled finding a mortgage due to a poor credit rating and Jamie really pulled through for me, working extra hours and really going the extra mile, can't thank him and the team enough, without their expert knowledge of the market, I wouldn't be in my home today, good work to all involved!

Tim · 9 June 2019

Agent replied · 8 June 2023

Thank you Tim for this glowing 5* review, I will of course ensure your kind words are passed on to Jamie and the Palmer Snell team. Best wishes in your new home, Lucy

5/5

Google

It was a pleasure working with Jayjay and Keri, we were very lucky to find our letting with them for a move from France with complex administrative paperwork for our visa. Thank you again !

Helene · 6 November 2023

Agent replied · 27 November 2023

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Had a really good experience with the selling team with viewings and offers, so chose the lettings department to rent my flat. A tenant was found in 24 hours, and all communication and finalising quick and easy.

Gemma · 30 August 2023

Agent replied · 29 October 2023

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Got the keys to my house (rental property) on Saturday, the whole process from start to finish was very easy, kept update to date throughout the process By Alice.

Alex · 28 February 2024

Agent replied · 28 April 2024

Many thanks for your fantastic 5* review Alex. Best wishes, Lucy, Customer Relations.

5/5

Google

We just moved into Taunton and was in need of accommodation. Palmer Snell made it very easy for us. Alex was very helpful. Kudos to the team.

Abdulkabir · 2 March 2023

5/5

Google

We have let properties with the team at Taunton Palmer Snell for several years and have always found them highly professional and diligent at all times. They work hard to make sure that both the landlord and tenants are satisfied and deal promptly with any matters arising. Their enthusiastic approach and excellent service ensures that we will remain with them in the future.

Helen · 9 June 2018

Agent replied · 8 June 2023

Hi Helen Thank you for taking the time to leave this review. It is always great to hear from long term customers who have received such a great level of service and I am sure we will continue to do so. Thank you for the 5 stars as well! Kind regards, Chris

5/5

Google

I am very satisfied with Palmer Snell and they have a very good customer services.

Bhavya · 3 October 2024

Agent replied · 24 October 2024

Thanks Bhavya for your excellent 5* review. Kind regards, Lucy, Customer Relations.

2/5

Google

Asked to see rental accommodation in Ryburn Close and Amber Mead and told no - that a tenant was found. Yet a week later - they are still on rightmove and zoopla. Another property Trent Court which did give a viewing has now been removed. IMO really unprofessional.

Chris · 8 June 2022

Agent replied · 8 June 2023

Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.

5/5

Google

A very smooth process and was always ready to help. On my move-in date, the agent was patient to wait for me over an hour and was still all smiles. Would go to them first for any property need any day, everyday

Uncensoredent · 1 January 2023

Agent replied · 31 May 2023

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I had a really lovely experience with Jordan. Although, I didnt' get to buy a property. The entire experience with the team has been great, accommodating and always kept me updated with properties that were matched to exactly what I was looking for. Thank you and I will certainly be back.PositiveResponsiveness, Professionalism

Comfort · 25 August 2021

Agent replied · 8 June 2023

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Palmer Snell Taunton

Has Palmer Snell won any awards?

Yes. In The Trusted Agent 2026 awards: Palmer Snell, TAUNTON won Gold; Palmer Snell, Worle won Gold; Palmer Snell, Wells won Gold.

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