Trusted Agent profile · TAUNTON

Palmer Snell Taunton reviews

★★★★★ Excellent

339 reviews across 1 platform

43 High Street, TAUNTON, TA1 3PN

Palmer Snell's office in TAUNTON, at 43 High Street, is rated 4.7 out of 5 across 339 reviews on 1 platform, including 339 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of three awards Palmer Snell won in 2026.

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4.7 / 5

339

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Palmer Snell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the TAUNTON office, from every platform, shown as written. First names only.

5/5

Google

Great Experience with Palmer Snell in Taunton. I would highly recommend them for anyone looking for a rental that is new to the Taunton area. I Delt with Ben and he was a great agent.

CMTOTHEMAXX · 31 January 2023

Agent replied · 31 May 2023

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I recently purchased a house through Palmer Snell in Taunton, what can I say? Fabulous service, the whole team were extremely helpful and friendly, even when I was calling daily for updates! I'd highly recommend them, George and Pheobe delivered a great service chasing everything up for me :) Thank you so much

Emma · 9 June 2019

Agent replied · 8 June 2023

Dear Emma, I am glad you found the branch team very helpful, thank you for the recommendation too. Best wishes settling into your new home. Kind Regards, Sarah

5/5

Google

Keri in the lettings division was excellent. Kept me updated made the process smooth and over sme any problems. Very helpful always happy to be flexible to help out. Thank you for a smooth transition and lovePositiveProfessionalism

Dash · 25 August 2022

Agent replied · 8 June 2023

Thank you for your wonderful 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Friendly and professional customer service from Jordan Benney who went above and beyond from arranging the viewing to confirming our offer was accepted even staying late the day before his holiday to complete the paperwork.PositiveResponsiveness, Professionalism

Tim · 25 August 2022

Agent replied · 8 June 2023

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Very professional. Laura, Keri and the lettings team were extremely helpful and made everything easy to understand. Most Importantly, their prompt communication and response to any queries is key to their success! I highly recommend their services.

David · 8 June 2022

Agent replied · 8 June 2023

Many thanks for the fantastic 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Very happy with the Letting team at Palmer Snell in Taunton. Lucy handled my new tenancy in a professional manner which made the process much so much less stressful! Very responsive and very helpful.PositiveResponsiveness, Professionalism

Ansab · 25 August 2022

Agent replied · 8 June 2023

Thank you for your amazing 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I was in search of a rental house since 4months . It was really hard to get one, however Palmer Snell helped me in that difficult situation.I got a good house near to my working site

Bilu · 8 June 2022

Agent replied · 8 June 2023

Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Fantastic experience from the start with Palmer Snell Taunton - very friendly and professional with each and every question and request. Very pleased with our choice to use Palmer Snell Taunton as our letting agent! :)

Molly · 8 June 2022

Agent replied · 8 June 2023

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Thanks to the help of Alex, our family finally have a home and we are so grateful. Very friendly, helpful and professional.

Kelsey · 30 August 2023

Agent replied · 29 October 2023

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

My partner and I have been provided with an excellent service and are extremely thankful for this. All of the team that we have dealt with have been lovely and have made the process run smoothly. Couldn’t be happier! Thank you so much X

Kate · 8 June 2020

Agent replied · 8 June 2023

Thank you Kate for your glowing 5* review of the experience you and your partner received from our Palmer Snell team in Taunton. Best wishes, Scott

5/5

Google

Thank you very much Anisha barber and Palmer snell for helping us find are new family home and been very helpful along the way. We can’t wait to move in many thanks LloydPositiveResponsiveness, Quality, Professionalism, Value

Lloyd · 13 January 2022

Agent replied · 8 June 2023

Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

The team at Palmer Snell were supportive, efficient and business like in their dealings with our property. Nothing was too much trouble and they manage to maintain their sense of humour and professionalism whatever is thrown at them. Well done and thank you.

Revd · 8 June 2020

Agent replied · 8 June 2023

Thank you for your glowing 5* review of our local team. It is always great to read such positive comments from our clients. Kind regards, Scott

1/5

Google

One of the waste ,their staff they are so rude.

P · 29 March 2024

Agent replied · 28 April 2024

I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk - Kind Regards, Scott @ Customer Care

5/5

Google

Hugely helpful and made the process so much more relaxed. Down to earth and realistic staff that are there to cater for your needs not just trying to get a sell or a signature like many others. Special thankyou to Tegan and Hannah for everything!

James · 9 June 2019

Agent replied · 8 June 2023

Wonderful to read James that our local team were hugely helpful and made the process as relaxed as possible. Thank you for your 5* review and kind words about our local team and I do hope you use our teams services again in the future. Kind regards, Scott

5/5

Google

They are warm and lovely. Special Thanks to JayJay for helping to renting our new home.

Mehmet · 6 November 2023

Agent replied · 27 November 2023

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Just been shown round 2 properties by Alex from Palmer Snell Taunton . Very helpful and answered all our questions and queries. Very professional

Stuart · 8 February 2023

Agent replied · 8 June 2023

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Highly recommend Palmer Snell as an estate agent. James Warne came out to value my house and he was brilliant! The advice he gave was first class and he was very friendly and professional. I will definitely be going back to them again.

Bailey · 9 June 2019

Agent replied · 8 June 2023

Thank you Bailey for the 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Best wishes, Lucy.

5/5

Google

Great experience letting our family home in Bridgwater - Keri & all the team were very helpful along the way & found us a suitable tenant very quickly! Thanks guys!

Ashley · 8 June 2022

Agent replied · 8 June 2023

Thanks for your brilliant 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

The best Sales and letting agency I have ever dealt with. Very professional, experienced and helpful agents, always available to answer any questions . Highly recommend.

Thabie · 10 November 2022

Agent replied · 8 June 2023

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Following recommendation from my neighbour Tracy I have also had James to value my house. James provided a thorough and professional service and was very informative. I will definitely be recommending James to my friends and family in the future.

Georgina · 8 June 2020

Agent replied · 8 June 2023

Really lovely to read another 5* review for the Palmer Snell team. Thank you so much for the recommendation. Your comments will be passed on to the team. Kind regards, Lucy.

1/5

Google

Absolutely rubbish never respond to emails and getting through on the phone is impossible which I know is due to covid 19, hence the reason I tried emailing instead but a week later no reply

Steve · 8 June 2021

Agent replied · 8 June 2023

Hello, I am sorry to read that this has been your recent experience. Customer and client experience is very important to us and as such I would like to invite you to discuss in detail your concerns via review@countrywide.co.uk. Kind regards, Scott @ Customer Relations

5/5

Google

Very efficient and friendly team who have been great to work with.

Mike · 6 November 2023

Agent replied · 27 November 2023

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Thanks for the team and Ben, they are professional, helpful, polite and quick response to me with the tenancy of my new home in Taunton.

Kool · 11 September 2022

Agent replied · 8 June 2023

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

PalmerSnell found tenants on the same day we marketed our property in Wellington and sorted out the paperwork efficiently and quickly. Professional friendly service. Would highly recommend.

Richard · 8 June 2022

Agent replied · 8 June 2023

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

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Questions about Palmer Snell Taunton

Has Palmer Snell won any awards?

Yes. In The Trusted Agent 2026 awards: Palmer Snell, TAUNTON won Gold; Palmer Snell, Worle won Gold; Palmer Snell, Wells won Gold.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Palmer Snell Taunton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near TAUNTON.

What do you need help with?

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