Trusted Agent profile Β· TAUNTON

Palmer Snell Taunton reviews

β˜…β˜…β˜…β˜…β˜… Excellent

329 reviews across 1 platform

43 High Street, TAUNTON, TA1 3PN

Palmer Snell's office in TAUNTON, at 43 High Street, is rated 4.8 out of 5 across 329 reviews on 1 platform, including 329 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of three awards Palmer Snell won in 2026.

Google logo

4.8 / 5

329

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Palmer Snell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the TAUNTON office, from every platform, shown as written. First names only.

5/5

Google

Sebastian was professional & polite.

Goodsamaritantypeperson Β· 8 June 2021

Agent replied Β· 8 June 2023

Thank you for your great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Lucy helped me find a lovely place and took me through the letting process smoothly and with great efficiency. In fact, all the team were so helpful whenever I called with a question. This is the second time I've let through Palmer Snell - They've proven to be a great team again.

Lisa Β· 8 June 2021

Agent replied Β· 8 June 2023

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

James came to value our house and I can’t recommend him highly enough. I was nervous about the process and the outcome but he was absolutely fantastic. He explained everything clearly and made the process less daunting. We also had a discussion with Jamie regarding our mortgage he was also fantastic and so informative and helpful.

Tracy Β· 8 June 2020

Agent replied Β· 8 June 2023

Thanks Tracy for the wonderful 5* review and recommendation! It's great to see that the Palmer Snell team once again provided a professional, helpful and friendly service. Best wishes, Lucy.

5/5

Google

All of the Palmer Snell staff have been excellent with our move from start to finish and beyond, helped us every step of the way and were patient and understanding of our work schedules and get our issues resolved quickly. Really recommend them.

Laurence Β· 4 August 2022

Agent replied Β· 31 May 2023

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

The team at Palmer Snell Taunton helped us with the purchase of our first home and then rented it for us when we had to relocate for my husbands work. I couldn't recommend them more. Everyone there are super helpful and friendly and we are really grateful for their professional and friendly service. Harriet & Jake :)

Harriet Β· 9 June 2019

Agent replied Β· 8 June 2023

Harriet, thank you for your kind words and 5* rating. Your recommendation is wonderful. All the best, Mark

5/5

Google

The level of service has been excellent from beginning to end. From going out of their way to get me an appointment to see the property, to keeping me informed at every stage. They have made the whole process very easy and stress free.

Jon Β· 8 June 2022

Agent replied Β· 8 June 2023

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

I have moved to a lovely flat with the help of Alex. Great communication and very helpful and friendly Made my rent experience easy and pleasant. Well done Palmer Snell and well done Alex πŸ‘πŸΌ …

Simon Β· 1 April 2023

Agent replied Β· 31 May 2023

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Very impressive service all the way through the process. Grace & Isobel who I dealt with were speedy, efficient and courteous, I was kept fully up to date and everything was carried out most professionally...

Luke Β· 9 April 2023

Agent replied Β· 31 May 2023

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Recently purchased a property through Palmer Snell and they provided prompt and friendly service, always quick to chase up queries. I was able to complete a purchase within 5 weeks of viewing a property.

Daniel Β· 1 May 2023

Agent replied Β· 31 May 2023

Thank you Daniel for such wonderful comments about our local team! Best Wishes, Scott @ Customer Care.

5/5

Google

I have had a fantastic experience whilst letting a property with Palmer Snell. Millie, Anisha and the rest of the team have been so organised, efficient and helpful - just an all round brilliant service! I would recommend to anyone looking to rent or buy in the local area.

Eloise Β· 8 June 2021

Agent replied Β· 8 June 2023

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service from Jay Jay regarding getting a rental property. He's made the process pain free and very efficient, whilst being polite, providing great communication and updates. He's a credit to Palmer Snell.

Matthew Β· 17 May 2023

Agent replied Β· 31 May 2023

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

First time renters and Jay Jay at PalmerSnells has been very helpful in making sure everything was as smooth as possible for us, very friendly and lovely team here, thank you!

Summer Β· 6 July 2023

Agent replied Β· 7 July 2023

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

They have a friendly, professional and well-organized team. We could reach them very easily, and their guidance and communication were exceptional throughout the process. Thank you very much for every support, Diane, Ben and the whole team.

Rasika Β· 2 December 2022

Agent replied Β· 31 May 2023

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Kelly and Grace are the DREAM team of real estate, cannot recommend highly enough

Chloe Β· 25 June 2024

Agent replied Β· 24 August 2024

Many thanks for the fantastic recommendation and 5* review Chloe. Kind regards, Lucy, Customer Relations.

5/5

Google

Great Experience with Palmer Snell in Taunton. I would highly recommend them for anyone looking for a rental that is new to the Taunton area. I Delt with Ben and he was a great agent.

CMTOTHEMAXX Β· 31 January 2023

Agent replied Β· 31 May 2023

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I recently purchased a house through Palmer Snell in Taunton, what can I say? Fabulous service, the whole team were extremely helpful and friendly, even when I was calling daily for updates! I'd highly recommend them, George and Pheobe delivered a great service chasing everything up for me :) Thank you so much

Emma Β· 9 June 2019

Agent replied Β· 8 June 2023

Dear Emma, I am glad you found the branch team very helpful, thank you for the recommendation too. Best wishes settling into your new home. Kind Regards, Sarah

5/5

Google

Keri in the lettings division was excellent. Kept me updated made the process smooth and over sme any problems. Very helpful always happy to be flexible to help out. Thank you for a smooth transition and lovePositiveProfessionalism

Dash Β· 25 August 2022

Agent replied Β· 8 June 2023

Thank you for your wonderful 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Friendly and professional customer service from Jordan Benney who went above and beyond from arranging the viewing to confirming our offer was accepted even staying late the day before his holiday to complete the paperwork.PositiveResponsiveness, Professionalism

Tim Β· 25 August 2022

Agent replied Β· 8 June 2023

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Very professional. Laura, Keri and the lettings team were extremely helpful and made everything easy to understand. Most Importantly, their prompt communication and response to any queries is key to their success! I highly recommend their services.

David Β· 8 June 2022

Agent replied Β· 8 June 2023

Many thanks for the fantastic 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Very happy with the Letting team at Palmer Snell in Taunton. Lucy handled my new tenancy in a professional manner which made the process much so much less stressful! Very responsive and very helpful.PositiveResponsiveness, Professionalism

Ansab Β· 25 August 2022

Agent replied Β· 8 June 2023

Thank you for your amazing 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I was in search of a rental house since 4months . It was really hard to get one, however Palmer Snell helped me in that difficult situation.I got a good house near to my working site

Bilu Β· 8 June 2022

Agent replied Β· 8 June 2023

Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Fantastic experience from the start with Palmer Snell Taunton - very friendly and professional with each and every question and request. Very pleased with our choice to use Palmer Snell Taunton as our letting agent! :)

Molly Β· 8 June 2022

Agent replied Β· 8 June 2023

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Thanks to the help of Alex, our family finally have a home and we are so grateful. Very friendly, helpful and professional.

Kelsey Β· 30 August 2023

Agent replied Β· 29 October 2023

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

My partner and I have been provided with an excellent service and are extremely thankful for this. All of the team that we have dealt with have been lovely and have made the process run smoothly. Couldn’t be happier! Thank you so much X

Kate Β· 8 June 2020

Agent replied Β· 8 June 2023

Thank you Kate for your glowing 5* review of the experience you and your partner received from our Palmer Snell team in Taunton. Best wishes, Scott

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Palmer Snell's Google reviewsLeave Palmer Snell a review

Questions about Palmer Snell Taunton

Has Palmer Snell won any awards?

Yes. In The Trusted Agent 2026 awards: Palmer Snell, TAUNTON won Gold; Palmer Snell, Worle won Gold; Palmer Snell, Wells won Gold.

The Trusted Agent

Is this your office? Claim your page.