Trusted Agent profile · TAUNTON
★★★★★
329 reviews across 1 platform
43 High Street, TAUNTON, TA1 3PN
Palmer Snell's office in TAUNTON, at 43 High Street, is rated 4.8 out of 5 across 329 reviews on 1 platform, including 329 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of three awards Palmer Snell won in 2026.
The Trusted Agent 2026 results for Palmer Snell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the TAUNTON office, from every platform, shown as written. First names only.
5/5
GoogleJames, Jordan & Sarah from the Taunton Branch of Palmer Snell were all very professional and friendly when handling my property sale from start to finish. Everything was very efficient and communication throughout the whole process could not be faulted. I would definitely use them again in the future.
Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.
5/5
GoogleI have recently put my house for rent with Palmer Snell Taunton. Millie has been very helpful and has excellent customer service. If I need any answers, Millie is quick to respond. I would definitely use and recommend this company, and Millie. As an FYI Lucy is very helpful too!PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your outstanding recommendation and 5* review. Best wishes, Customer Relations
5/5
GoogleMy partner and myself have recently found a flat to rent with palmersell. Ben has been absolutely amazing, went above and beyond for us. Highly professional, friendly and supportive! Would highly recommend for anyone. Thank you so much for your help!
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleRecently had a very positive experience with renting our new home. Jayjay went above and beyond. Very efficient and professional. Thanks again!
Thank you for your 5* review! Great to learn about your experience with our local team. Kind regards, Scott @ Customer Care
5/5
GoogleI have recently move into a flat, which I am renting thru Palmer Snell, Taunton. Diane has been brilliant in guiding me thru the process, supplying me with information and guiding me in the right direction. Many thanks
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleHave just sold my property through Palmer Snell and I haven't been disappointed at any level with the process from start to finish. The staff really couldn't do enough to keep things on track and always kept me in the loop. Great team for a seamless finish . Thank you Guys . Regards Jeanette Garrington
Thank you for your kind comments and wonderful 5* review! I will of course make sure that your kind words are passed on to our local team. Best wishes, Scott (Customer Relations)
5/5
GoogleI have been looking for a house to rent for more than a month and it was getting frustrating until I contacted Palmer Snell. They found a lovely house for me and it's exactly as I wanted in terms of location, size etc. Their agents are quite friendly and explain every detail of the property in a very professional manner. Thank you Palmer Snell especially, Alice Cooke. P.S- Thanks for the welcome box.
Thank you for your excellent 5* review and kind words of our dedicated team Mubashir. Kind regards, Lucy, Customer Relations.
5/5
GoogleI cannot thank Jay Jay enough for his perseverance and patience with our application to rent. We got there in the end and are now happily renting a fantastic property!
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
4/5
GoogleWe recently moved into our flat and had a good experience with Palmer Snell. Alex is lovely and the process was quick and easy from viewing to move in date.
Thank you for your excellent review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleI have just purchased a home with Palmer Snell, and I am very happy with the service provided. Very professional. Thanks Isobel & Sarah and Robert for your support during the process. I will recommend you. Kind regards
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GooglePalmer Snell have been managing the sale of my property for many years now and I have found their service to be excellent. Recently, when I decided to sell my house, they really shone in terms of professionalism and efficiency. Their team is a solid one and jammed pack with strong performers: Laura Davenport, Sarah Albert, Sarah Hutton and in particular. Sarah Lee from I am sold whose attention to the sale was solid gold and without whose assistance and knowledge I simply do not know what I would have done. Winners all in the awesome Palmer Snell team. Thank you so much!🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🌹
Many thanks for your outstanding 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleRenting a property in Taunton from them, it was so professional in the process which Lucy has been very helpful and friendly.I highly recommend Palmer Snell, which I did already to other people and they had the same experience in renting. They really care!!! ⭐️⭐️⭐️⭐️⭐️PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your wonderful recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAlways professional, good staff that actually seem to care. Highly recommended
Thank you for the kind words! Our team takes great pride in providing top-notch service and genuine care for our customers. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleHi Alice Cooke of Palmer Snell has been really helpful while my wife and I kept bombarding her with our ideas what our future home supposed to be like. Patience …
Thank you so much for your kind words, Kris! We are thrilled to hear that Alice Cooke at Palmer Snell provided such excellent service and support while you and your wife were searching for your future home. We truly appreciate your business … More
5/5
GoogleAlice, Beth, Jay Jay of the lettings team provided an exceptional service from start to finish for us, always available at the end of a phone and answered emails promptly, guide us if we were confused. We've been in contact with other agents but Palmer Snell is definitely the best in their approach and deal with care. Best wishes from us
Thank you for your terrific 5* review Anamika. Best wishes, Lucy, Customer Relations.
5/5
GoogleIs really amazing renting from palmer snell. The experience so far is great I must say. And to Jay Jay, keep doing a great job. Thank you for all your help during the whole process.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleI am so glad to say thank you for the quality of service by your agency. We sincerely appreciate your efficient,gracious customer service..Especially huge thanks to Ben.I would definitely recommend Palmer snell to all of my friends..Thanks a lot...
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
4/5
GoogleNo problems. Alice, particularly, extremely helpful and friendly with finding mum her property. Good communication throughout. Thank you 😊 …
Thank you so much for your kind review! We are thrilled that Alice provided excellent service and helped your mom find the perfect property. We pride ourselves on great communication and it's wonderful to hear we met your expectations. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI’ve found Alice, at Palmer Snell Taunton, to be particularly helpful with letting out my property. She’s professional and friendly. It’s great to have the support with management of the property.
Thank you so much for taking the time to share your positive experience with Alice at Palmer Snell Taunton! We are thrilled to hear that her professionalism and friendliness have made managing your property a breeze. We are committed to providing top-notch support to all of our clients and are happy to have exceeded your expectations. We appreciate your continued business and look forward to assisting you in the future! Kind regards, Lucy Mawer, Customer Feedback and Support Team
5/5
GoogleMy wife and I recently moved into the UK and it was quite difficult getting a place we could call Home. Just when we were about to give up on the hunt, we stumbled on a house listing by Palmer Snell via Zoopla and decided to check it out. To our utter amazement, it was the perfect home we needed at that point in time. We reached out to the team at Palmer Snell and they took it up from there. Thankful particularly to, Diane and Ben who made our RTR verification and other paper work seamless. We also loved the Home Move Box we received! Would recommend Palmer Snell 👍
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleI dealt with Laura and Lucy at Palmer Snell, who were both very friendly and professional. They made my move a seamless and stress-free experience from start to finish. I would highly recommend this agent for anyone looking for their next home.PositiveResponsiveness, Quality, Professionalism
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleI was shown a property by JJ a couple of days ago and honestly have never had such a pleasant, and joyous experience viewing a property! Not only was he attentive and knowledgeable, but was really easy to talk to and made me feel at ease straight away, despite my running late! So thank you so much JJ
Thank you Sakhile Dlamini Dludlu for taking the time to leave us your glowing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you so much Broker James Cross , Sarah , Jordon for all your help in the purchase of our new home Because of your hard work,I have a place now . So appreciate!
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleJayjay let my property within a week of it being on the market! I recommend highly
Thank you for the lovely review! We are thrilled to have been able to assist you in finding a tenant for your property, and thank you for recommending us. Kind regards, Lucy, Customer Feedback and Support Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Palmer Snell, TAUNTON won Gold; Palmer Snell, Worle won Gold; Palmer Snell, Wells won Gold.
