Trusted Agent profile · TAUNTON
★★★★★
329 reviews across 1 platform
43 High Street, TAUNTON, TA1 3PN
Palmer Snell's office in TAUNTON, at 43 High Street, is rated 4.8 out of 5 across 329 reviews on 1 platform, including 329 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of three awards Palmer Snell won in 2026.
The Trusted Agent 2026 results for Palmer Snell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the TAUNTON office, from every platform, shown as written. First names only.
4/5
GooglePalmer snell were very accommodating in negotiating move in dates for us. The company used to conduct reference checks was time consuming and at times difficult. Alex was flexible on meeting us with property keys which was extremely helpful and contributed to a smooth move in.
Many thanks for your marvellous review. Best wishes, Lucy, Customer Relations.
5/5
GoogleJayJay has been so attentive with renting my property, from the first meeting with him to getting the tenants moved in. Highly recommend!
Thank you for the positive feedback! We are thrilled to hear about your great experience with JayJay. Providing exceptional customer service is our top priority. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleThanks to all the team members of Palmer Snell Taunton especially Ben. Ben was very polite, professional and super helpful and I was able to get the exact property I was looking for without stress. I think he is an asset to your organization. I would definitely recommend Palmersnell at anytime. Thank you.
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleMy special thanks goes Jayjay and Alice for solving my problem of accommodation and providing me with my choice of location, you guys re wonderful looking forward to secure a mortgage with you. Thanks
Thank you for the kind words! We are happy to provide exceptional service and help you find the perfect accommodation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleMy husband and I lived in Taunton for 6 years and our experience with Palmer Snell could have not been better. Great service and staff where Lorin and Tegan were always helpful and went the extra mile helping us whether to find the perfect property suitable for our needs or answering to any inquiry we could have. Best place to find your place in Taunton, no doubt!
Thank you Maria for leaving us this great review!
5/5
GoogleCan’t express enough how amazing Keri and the team were! Keri worked endlessly to find the right house for our family. Keri made everything exciting, relaxing and stress-free. It was a dream. We had updates throughout and was never left in the dark. Can’t recommend them enough, Thankyou so much! Megan and Jordan x
Thank you for your wonderful recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAwesome letting service for Taunton, they are super helpful and friendly. Dealing with Palmer Snell has been the best experience so far we have had in dealing with estate agencies. We would definitely recommend them, for an ethical sales/letting experience. A big thanks to Laura for all her patience and help in this process.
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleWe have found a beautiful house thanked to Palmer Snell especially we would like to thank to Alicia, Amy and rest of the team.
Thank you for taking the time to leave us this great 5* review Ebru. Kind regards, Lucy, Customer Relations.
5/5
GoogleFollowing the death of my friend, Millie has been invaluable with her support and advice helping me navigate the legislation involved with letting out a cottage. Being a landlord and trustee was never something I envisaged for myself and Millie has made things so much easier, by giving specific advice that solved the problem and the hoops you have to jump through. Thank you.
Thank you Sarah for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to Millie and all involved. Best wishes, Lucy.
5/5
GoogleReally professional operation.Sarah did the valuation where everything was very well explained and when I/They needed information i usually spoke to Grace who was very professional and friendly and if she didn't know the answer she would contact who she needed to and get back to me.would use again 👍 …
5/5
GoogleReally happy with the service from Alice & Tom in the lettings department they have gone the extra mile to help, I couldn’t recommend them enough.
Thank you so much for your positive review! It's a pleasure to hear that you had a great experience with Alice and Tom in our lettings department. We always strive to go the extra mile for our customers and we truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleA big thank you to Ben at Palmer Snell, Taunton for finding a brilliant tenant for my property. He dealt with everything swiftly, ensured the whole process was seamless from start to finish and kept me updated throughout. A great job by Ben and the team. Thank you!
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleA big thank you to Keri, Alice and the team for letting our property and finding a lovely tenant. From start to finish the service has been faultless. Would definitely recommend them.
Thanks for the wonderful 5* review and recommendation Sharon! Best wishes, Lucy, Customer Relations.
5/5
GoogleFantastic service from everyone involved. Special thanks to Jordan, Sarah and James for their idea of an open house that sold our house within a couple days. I would highly recommend using them if you want a friendly, professional service. They always keep you up to date with progress. Thank you so much.
Thank you for your amazing recommendation and 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleAbsolutely amazing service from Ben and the team. Kept in contact with every update from the viewing to moving into our property. Extremely helpful and very informative. A great help with explaining how renting works and all the steps. Would recommend to anyone looking for renting properties!
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleKeri, Alex Lee and the team was really welcoming and very helpful with all questions. The experience of moving to a new country is a big turning point especially with kids. I feel very lucky to come across this agent as everything went so smooth!
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI moved to a new address this month and have had very good service from Palmer Snell. In particular, I'd like to thank Diane Bretherton for guiding me through the minefield of applying for and renting a property. She was most patient and helpful.
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleSearching for a house was not easy for us, but with the help of Keri and her team we finally got the perfect house for our family. We were treated very well and were delighted with the sympathy and attention. We are very grateful for your help.PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAt an early stage in the process, my wife and I are very pleased with the service we have received. The absolute pleasure for two retired teachers being helped to a purchase by a charming young lady on her first sale. Isobel and Jordan were magnificent. Here's to more to come!
Thanks David! We appreciate your feedback! We look forward to working together! Graham, Customer Relations
5/5
GoogleMoving house is rarely stress free but the team at Taunton have made it as easy as possible. I have been very impressed with the agility of the team to react to any situation which may arise, special mention to Diane. Thank You!
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat service from JJ , very informative and always available to answer any questions I had. Would highly recommend.
Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleI have been looking for a property to rent in a market which is currently over run with applicants. I spoke to Keri here at Palmer Snell. Who was polite, friendly, efficient, and on hand with the whole process. Very much recommended and thank you for all the hard work.
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleI recently let my property through Palmer Snell. I transferred from a different letting agent and it went very smoothly thanks to Keri Par. , I also was found the perfect tenant thanks to Alex Lee! Would definitely recommend and use again!
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleAmazing customer service from Kelly Moore. Would 100% recommend Palmer Snell to anyone looking to buy!
Thank you so much for your kind words! We are thrilled to hear that you had an amazing experience with Kelly Moore and our team at Palmer Snell. Your recommendation means the world to us. Kind regards, Lucy, Customer Feedback and Support Team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Palmer Snell, TAUNTON won Gold; Palmer Snell, Worle won Gold; Palmer Snell, Wells won Gold.
