Palmer Snell Taunton reviews

★★★★★ 5/5

Google

Many thanks to Isobel at the Taunton branch for all her help selling my mother’s home recently. She took a genuine interest in the property which always makes a difference, and engaged with potential buyers in an enthusiastic way always ready with ideas or any information they might need. I was also very pleased that she kept me informed about all the viewings, both bookings and feedback after each one without having to chase. I went the New Method of Auction route and was very pleased with the outcome. Thank you!

Rachel · 1 January 2023

★★★★★ 5/5

Google

The sales team at Palmer Snell Taunton were fab at finding me my house. Grace first showed me around and I instantly fell in love with it. Then Kelly and the team made buying my house so simple, I didn't need to worry about a thing. It all went through without a hitch, big thank you to the team.

Jo · 26 May 2024

★★★★★ 5/5

Google

We are newbies from South Africa and were battling to find a place to rent because of not having a credit score but thanks to Keri who managed to get us a place to rent super quick, thank you. Her friendliness and help is absolutely amazing, even though the house was extremely dirty when we moved in Keri made it possible for us to find our first stepping stone in the UK. Thank you Keri we are very happy Grant Charmaine & JackPositiveProfessionalism

Charmaine · 25 August 2022

★★★★★ 5/5

Google

I had a great experience with the letting team and I cannot thank JJ enough for his professionalism and support throughout the whole process. The communication was clear and any issues or queries were dealt with accordingly which made everything straightforward and as stress-free as possible. I would highly recommend!

Charlie · 5 March 2026

★★★★★ 5/5

Google

We have just moved in to our rented property and would like to thank Ben and Diane for all their help and assistance. Ben was very attentive, easy to communicate with and I felt we were in good hands. He went out of his way to allow us a second viewing and his service was exemplary. Thank you Palmer Snell for restoring my faith in the rental market when I was about to give up.

Michaela · 1 January 2023

★★★★★ 5/5

Google

What a breath of fresh air! Dealing with this agent, and most especially Anisha, was a sincere joy. This lady has incredible professionalism and humanity, in equal balance. My long, long search for a rental property during last year and up until today, has been so utterly stressful, the rental market has literally gone bonkers with so many people moving out of cities and landlords evicting tenants. Anisha kept me informed of every suitable property, without any prompting or hassle. Superb customer service. Will definitely be in touch should I need to rent another property in the future. High recommendations all round. Big thanks Anisha! Jo xx

Joanna · 8 June 2022

★★★★★ 5/5

Google

Kelly in the Sales Team was exceptional from start to finish. She was professional, proactive and incredibly supportive throughout the entire process. No question was ever too much trouble and she consistently went above and beyond to ensure everything progressed smoothly with our purchase. I would highly recommend.

Jean · 5 March 2026

★★★★★ 5/5

Google

I have recently sold my property through Palmer Snell. They provided a fantastic service through out and did there up most to make the process as easy and enjoyable as they could and kept me up to date through out. They advised an open house which was an excellent idea as it got me 13 viewings in one day and sold my property from there. I can not thank Sarah, Jordan and James enough for all they have done.

Samantha · 8 June 2022

★★★★★ 5/5

Google

There are not enough stars!! Lucy and the team have been beyond amazing! We're relocating from Kent to Somerset and from enquiring and registering to completing these guys have been a 10 star rating! They have taken an extremely stressful situation and made it easy and accommodating and have always been either calling us to keep us updated or so easy to get hold of. We highly recommend these guys! We can't fault them!PositiveResponsiveness, Quality, Professionalism, Value

Kiki · 25 August 2022

★★★★★ 5/5

Google

I have been a tenant of Palmer Snell for nearly six years. I have moved on to my own property, but I wanted to share my experiences working with Alice and Jay Jay. Alice and JayJay have been extremely supportive, and nothing has ever been too much trouble. They are very professional, kind, and courteous, and if I ever asked for anything to be done, it was done. I would highly recommend renting through Palmer Snell Taunton. Thank you again Alice and JayJay :-)

Daran · 9 April 2025

★★★★★ 5/5

Google

Jayjay is an amazing agent. Supported us from viewing to securing the tenancy.

Andre · 26 October 2025

★★★★★ 5/5

Google

Thank you Palmer Snell for the smooth process. We had a great experience with your effective and efficient agents. Special mention to Alice and Jay Jay who were both fantastic. Big thanks to Alice for her outstanding service.

Eunice · 18 December 2024

★★★★★ 5/5

Google

Unbehalf of my partner and son,I’m here to express my profound gratitude to palmer Snell and Alice cooke in particular for the help with renting a new home. You made the process simple and easy and we appreciate your professionalism Alice. We couldn’t have had it done without you.

Esther · 25 June 2024

★★★★★ 5/5

Google

What a breath of fresh air! Dealing with this agent, and most especially Anisha, was a sincere joy. This lady has incredible professionalism and humanity, in equal balance. My long, long search for a rental property during last year and up until today, has been so utterly stressful, the rental market has literally gone bonkers with so many people moving out of cities and landlords evicting tenants. Anisha kept me informed of every suitable property, without any prompting or hassle. Superb customer service. Will definitely be in touch should I need to rent another property in the future. High recommendations all round. Big thanks Anisha! Jo xxPositiveResponsiveness

Joanna · 25 August 2021

★★★★★ 5/5

Google

A genuinely friendly, personable and totally professional service. I had found it difficult to engage with a number of other agents because of what seemed to be very high demand for properties to let and they didn't really seem interested in helping. However, with Palmer Snell from first enquiry and registering for the mailing list, to being actively called a few times to see if certain properties would be of interest to me, through to viewing arrangements, application and referencing - Anisha made the whole process feel totally natural, seamless and positively managed. Very easy to deal with. Thank you. Very happy with the property they found for me. Based on my experience I can highly recommend, Anisha and the team at Palmer Snell Taunton without hesitation.PositiveProfessionalism

Grant · 25 August 2021

★★★★★ 5/5

Google

I have nothing but high praise for the staff at Palmer Snell, Taunton especially Anisha who I first spoke to about four/five weeks ago when I contacted the agents about a property to let. What has impressed me about her is the fact that she contacted me last week when a property was available that suited my requirements, not many people remember in such detail what someone needs and I managed to have a viewing. She has a warm, friendly personality but deals with you professionally and puts you at ease and made my viewing most enjoyable. Thank you Anisha, we are so looking forward to moving into our new home.PositiveResponsiveness, Professionalism

Elaine · 25 August 2021

★★★★★ 5/5

Google

Professional, Amazing, Friendly, Outstanding! There are so many words that I would use to describe the staff at Palmer Snell, however Anisha has summed them all up, and gone out of her way to Give me daughter and I our first home. From the warm and friendly welcome to the understanding nature when hearing our story. There has been constant communication and for once I have not had to chase for an update. I can not recommend this Estate Agency more to anyone looking. Thank you from two very exited and happy girls 🖤PositiveProfessionalism

Philippa · 25 August 2021

★★★★★ 5/5

Google

We placed our property on the market with Palmer Snell and experienced a few difficult issues along the way which were swiftly dealt with by staff at the Taunton branch. We were delighted with the professional and supportive response from staff at the branch, especially Grace who returned every e-mail/call promptly, even beyond normal working hours at some stages. Furthermore, following completion, we needed some information and she returned our call promptly providing excellent extra after sales service. I would thoroughly recommend this branch.PositiveResponsiveness, Quality, Professionalism, Value

Tracey · 25 August 2021

★★★★★ 5/5

Google

Just like to say a special thanks to Lucy and Ben at Palmer Snell . They have gone above and beyond. The service was excellent. My experience with them was amazing, friendly , understanding and so so professional. I had experiences with other estate agents in Taunton and never heard back from most of them. But Palmer Snell answered every email swiftly . A truly great service . Thank you Lucy and Ben .

Ash · 31 May 2022

★★★★★ 5/5

Google

Only six days ago I enquired about a property to rent with Keri at the Palmer snell office . Keri arranged to meet me for a viewing the following day , and six days later I have the keys to my beautiful new home , thank you to Keri and Lucy for such a swift , efficient and above all friendly service . Thank you for making me a very happy lady .

Emma · 8 June 2022

★★★★★ 5/5

Google

Sarah and the team at Palmer Snell have been fabulous. Always kept us updated on viewings, informed through out the process and have be brilliant. Couldn’t recommend them highly enough. Sarah is amazing, so helpful and a pleasure to work with. We found a buyer very quickly and they have liaised well with us solicitors and the buyer. Couldn’t ask for more. 5 star service.

Vanessa · 1 April 2023

★★★★★ 5/5

Google

Selling can be a somewhat stressful business. Our experience was made so much easier through the engagement offered by Palmer Snell. Grace Mapstone was a star, proactive, personal and professional she handled our sale exceptionally well.

Gavin · 3 November 2024

★★★★★ 5/5

Google

I have been tenant through Palmer-Snell since 2017 and have used their services in Yeovil and in Taunton. They have been very professional through out and have gone out of their way at times to help or signpost when required. The properties are well maintained. One of their letting agent Lucy made life so easy when we were stressing about moving to Taunton in the middle of a lockdown. Would definitely recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Arshi · 25 August 2021

★★★★★ 5/5

Google

Sarah and the team were extremely helpful in the purchase of my property. Partly due to the property age it was a more lengthy legal process than anticipated. However the team always kept me updated of the seller position and that enabled me to make decisions quickly when needed. The team were professional at all times and I would recommend using them. Thanks again Sarah and Isobel.

Nick · 2 November 2022