Trusted Agent profile · Taunton
★★★★★
269 reviews across 1 platform
53 High Street, Taunton, TA1 3PR
Connells's office in Taunton, at 53 High Street, is rated 4.6 out of 5 across 269 reviews on 1 platform, including 269 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Connells hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Taunton.
Every review we hold for the Taunton office, from every platform, shown as written. First names only.
5/5
GoogleI found my first house with the help of Adam and the team. Thanks to them, the process was smooth and fast. I was kept in the loop with phone calls and emails whenever needed. Excellent job, guys!
Thank you for taking the time to share your experience and for your wonderful 5* review Khaliq! Kind regards, Lucy, Customer Relations.
5/5
GoogleIt was the first time that I have used Adam at Connells Taunton for a property rental after a Facebook recommendation. From the start the service from Adam was amazing keeping us informed all through …
Many thanks Brad Leyland for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI had a fantastic experience with Connell estate agents, and I must mention how amazing estate agent Adam was throughout the process. He was not only friendly and polite but also went above and beyond to assist us in finding a place to rent in Taunton. His dedication and excellent service made the whole experience smooth and enjoyable. I highly recommend Connell estate agents, especially with Adam on their team!
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
1/5
GoogleTerrible communication from the team. Emails and phone calls went unanswered. Even emails to their complaints team were ignored. Will not be using them again.
We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at review@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleI had a fantastic experience using Connells in Taunton. Adam and Ellie were fantastic from the start - very efficient and professional to work with. The best agents that I have ever used.
Thank you so much for your 5* review Redmond! We're thrilled to hear that Adam and Ellie provided you with such a fantastic experience. Your kind words mean a lot to us. Best regards, Lucy, Customer Relations Team
5/5
GoogleEllie and the team at Connells Taunton have done a brilliant job with the letting of my property. A seamless process, good communication, e-signing of documents remotely and wonderful tenants found. Thoroughly recommend.
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleI find all of the staff at Connells in Taunton to be friendly, efficient, flexible and helpful. Anna and Al in particular looked after my purchase from beginning to end, keeping me informed and updated throughout. They worked incredibly hard to ensure everything was taken care of in a professional, positive and supportive manner, including during any bumps in the road. I am delighted with my purchase and commend Connells on its successful completion. I am very happy to highly recommend this branch of Connells.
Thank you for leaving us your superb 5* review and recommendation Hayley. Best wishes, Lucy, Customer Relations.
5/5
GoogleAfter a meeting with Al G., we felt confident about our capacity to purchase a property. He explained it well with us and find ways to avail the best mortgage in the market. He issued an AIP the next working day and guided us with the offer process. We met an independent broker and charged us £100 just to look at our capacity to barrow but refused to issue us an AIP. They said they will only issue it if deposit is ready and in the bank for three months. We hope he can help more people like us! Thanks Al!
Thank you for your wonderful review! We're thrilled to hear that Al G. was able to assist you so effectively and make the process smooth. We appreciate your kind words and hope to continue providing excellent service to clients like you. Best wishes, Lucy, Customer Relations.
5/5
GoogleAdam and Ellie, both so kind and fantastic when helping us going through the move process! Easy phones, understanding emails and overall great team. After a not so great experience with our with agent of a previous property, Connells have shown how customer should be treated and looked after and we can fault their customer service. From the moment of putting in for a viewing to the communication through out, both fantastic! The whole Connells teams are great! But hats off to Ellie and Adam you two have been braking and a big thank you and we are loving our rental journey with you so far!
Thank you for taking the time to leave us this tremendous 5* review Kerie. Kind regards, Lucy, Customer Relations.
5/5
GoogleEllie was kind, really supportive by trying to adjust and fitting the appointment on a time that worked for us. Really recommend Connells, all the processes were smoothly and stress free.
It’s really lovely to read another 5* review and recommendation Larissa. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
5/5
GoogleAnna was absolutely amazing through the whole process, so helpful xx
Thank you so much for your kind words! We are thrilled that Anna provided you with exceptional service and we will be sure to pass along your praise. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleHighly recommend Cornell’s Estate Agents. They are great at what they do, very professional and friendly service, a big thank you to Ellie Jenkins for her amazing work!! Xx
Thank you for your glowing 5* review and recommendation Wiktoria. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations
5/5
GoogleDealt with Ollie & Ellie and they were both so helpful with the process of our move! Extremely happy with our experience with Connells! Thank you both!! 🙏🏼 …
Many thanks Katie for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleI've been using Connells in Taunton for quite some time. I deal mainly with Adam, who is always available, incredibly prompt, and consistently professional. He takes care of everything quickly and efficiently, making the whole process smooth and stress-free. I honestly can’t speak highly enough of Adam and the Connells team. Highly recommended!
Thank you for your positive review! We are thrilled to hear that Adam and our team at Connells in Taunton have consistently provided you with excellent service. We strive to make the process smooth and stress-free for our valued customers. Thank you for recommending us! Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleUnbelievable experience! Adam and Ellie were both so helpful through our letting experience. Communication was great throughout, efficiency was unbelievable, knowledge was next level. Thanks for everything x
Thank you for taking the time to leave us your 5* review Ashton! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery happy with the service delivered everyone really helpful in Taunton branch a special thank you to Anna for friendly service and keeping us informed thanks carol walsh
Thank you for taking the time to leave us your 5* review Carol! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleI can't speak highly enough about the letting team at Connells. We wouldn't dream of using anyone else. Adam and Ellie are so helpful and always at the end of the phone. If we have a query, Adam is always there so we can draw on his vast experience. He's helped us so much as we have added to our portfolio.
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleShannon has helped me in buying my first home. From start to finish her support has been unmatched, I can count on her to get me any and all information I need (she is also very speedy). The help Shannon has given me made the whole process so much easier, she is an absolute credit to the company and I hope that she is recognised as such
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleEllie and Adam have been amazing throughout my letting journey, Ellie has been very supportive and helpful, always providing information and guidance for anything I needed, and nothing was too much trouble! Fab work and I’m so happy to have had them by my side through it all- thank you very much 😊 …
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleI couldn’t thank Almantas Guzovijus enough for helping me with the right mortgage and for supporting me all the way throughout the process. I would highly recommend Almantas and the Taunton Team at Connells to everyone who is looking for a new home as their dedication and commitment is outstanding. Thank you!
Weronika, many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI switched from another agent after only having 1 viewing in 5 months and being pressured to drop the asking price by £10,000. I felt well supported by Connells from the start and they secured a sale at close to the asking price within a month of switching. They were in regular contact throughout the lengthy and traumatic conveyancing process and liaised with the buyers to keep them on board. Thanks Connells
Hello Kate, thank you so much for your wonderful 5* review! We're thrilled to hear that you felt well supported and that we could secure a sale close to your asking price. Your kind words about our team's communication during the conveyancing process mean a lot to us. Best regards, Lucy, Customer Relations Team
5/5
GoogleThank you Adam and Ellie. A professional letting service with a personal touch. Looking forward to working with you again in the future.
It’s really lovely to read another 5* review Michele. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
5/5
GoogleAdam is professional,polite,hardworking,always available for help and goes out of the way to help
Thank you for your kind words, ! We are dedicated to providing excellent service to our customers, and we are thrilled to hear that you had a positive experience with our team <3 #happycustomers #proudbusinessowner Kind regards, Lucy Mawer, Customer Feedback and Support Team
5/5
GoogleVery good service and made me move in in a very short time. Adam was a very good help. Highly recommended.
Many thanks for your marvellous 5* review and recommendation Khaled. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Connells hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Taunton.
