Hamptons Caterham Sales reviews

★★★★★ 5/5

Google

We’ve had an excellent experience buying our first home with the help of Elliot Purcell. Elliot was incredibly helpful from start to finish. He was happy to answer all my first buyer questions (no matter how silly they were). What really stood out was the extra effort he put in to make the whole process smooth. Thank you Elliot for all your help!

Evie · 14 October 2025

★★★★★ 5/5

Google

We used Hamptons to buy and sell to secure an amazing family home. Elliot and Anna were both excellent professionals who made a potentially stressful experience as smooth as possible. We really appreciate their service. We would recommend Hamptons to anyone wishing to sell or buy.

Michael · 14 March 2026

★★★★★ 5/5

Google

We have just sold our house through Hamptons and Carrie and her team were great. Carrie helped to maintain communication with everyone in the chain and we have finally managed to exchange contracts and are completing next week.

Rebecca · 14 May 2026

★★★★★ 5/5

Google

Hamptons managed both the sale of our property and our onward purchase. Elliot Purcell was our main point of contact and he brought calm and composure to a process that can otherwise be quite stressful! A real pleasure to work with someone so knowledgeable. A lot of work was done behind the scenes that we are very grateful for. Thank you!

Mike · 14 October 2025

★★★★★ 5/5

Google

We wanted to say a huge thank you to Anna and the Hamptons Caterham team for their help finding us first‑time buyers our dream home. Anna, Carrie and their teams communication throughout made the whole process smooth, friendly & stress‑free, keeping us well informed from start to end. Extremely happy and could not recommend enough!

Danica · 14 November 2025

★★★★★ 5/5

Trustpilot

Great support

Mandy is very proactive and helps maitaining my rental a breeze

Kathleen · 13 October 2026

★★★★★ 1/5

Google

Extremely disappointing experience with Hamptons at Whyteleafe House I rented my property through them and remained in contact throughout my tenancy, including during a prolonged and serious noise issue from a neighbouring flat. Despite repeated complaints over many months, communication was largely limited to messages being passed back and forth, with no clear ownership or meaningful resolution. What was particularly frustrating was the inconsistent and ultimately unreliable information provided. I was given timelines indicating that the issue would be resolved (including expected vacation dates for the neighbouring tenants), which I relied on when making decisions about my tenancy, including renewal and when to move out. These timelines did not materialise, and I ended up remaining in the property longer than I otherwise would have. At one stage, I was even told that “there is not much we’re able to do,” which is not what you expect from an onsite agent in a situation that had been ongoing for such a long time. As the situation remained unresolved, I was left with no option but to escalate matters externally, including involving the council and, on occasion, the police. I also incurred additional costs having to stay elsewhere during particularly disruptive periods. Overall, this experience highlights a lack of accountability, poor communication, and an inability to manage ongoing tenant issues effectively. I would strongly advise others to think carefully before renting through Hamptons, particularly if you expect proactive management or support when problems arise. Update: After prolonged back-and-forth on these issues, I completed Hamptons’ full complaints process; however, this did not lead to any meaningful resolution or change in how the matter was handled.

A · 14 May 2026

★★★★★ 5/5

Trustpilot

Selen has been our property manager for…

Selen has been our property manager for several years and she always provides an excellent and responsive service when we raise issues with the flat with her.

Ryan · 16 June 2026

★★★★★ 5/5

Trustpilot

Danish is always supportive to me.

Danish is always supportive to me. Thank you very much!

Gaku · 6 October 2026

★★★★★ 5/5

Google

Professional friendly people with a fantastic and generous work ethic. Carrie Anna and the team went way beyond the extra mile more than once to secure our sale and purchase. There are several choices in Caterham-you need to use Hamptons….

Ed · 10 October 2026

★★★★★ 5/5

Trustpilot

Danish is an exceptional professional…

Danish is an exceptional professional who I would highly recommend. Very good service!!

Nicolas · 5 September 2026

★★★★★ 1/5

Trustpilot

Sale and rental experience

I have used Hamptons both for a sale and rental. The sales team In Alton Hampshire were awful. They disregarded my instructions, were patronising and rude to me and liaised with the buyer without informing me. Some of their actions behind my back almost collapsed the sale. I felt pressurised to accept an offer. The whole experience was something I never want to repeat. In terms of the rental, they refused to problems with the property despite repeated requests and then charged me for the repairs from my deposit. Absolutely dishonest.

Consumer · 5 December 2025

★★★★★ 5/5

Google

We've just completed on a property in Caterham, Elliot was a different class, we hadn't realised what that this is what an Estate agent should do. It ended up being a complicated sale process and Elliot managed the process extremely efficiently. He kept all sides in the loop and chased up with the mortgage brokers, solicitors and kept us informed the whole time, which massively reduced the uncertainty on our side and without a doubt speed up the process. We would out a doubt be using Hamptons when it comes to selling... but not for a while! Thanks Elliot, all the best

Ronan · 27 November 2024

★★★★★ 5/5

Google

Can't thank Hamptons enough. We were struggling to sell our property and get viewings. Once we changed to Hamptons the viewings came thick and fast. Anna and Elliot were brilliant, worked tirelessly on our behalf and kept us up to date. Thank you.

Michael · 14 January 2026

★★★★★ 4/5

Trustpilot

Old Listed Country House

Very friendly and approachable team. Willing to adapt to our requests, listen and respond. Very good brochures printed. Online advertising constantly up dated and feedback. We were told about viewings in good time and also given ideas regarding what we could do to improve the house. They were all very diligent and hard working. Hamptons in Headington lead by Heather were extremely good estate agents and they all Genuinely wanted to sell our house and were extremely professional.

Claire · 6 December 2025

★★★★★ 5/5

Google

Thanks to all the team at Hamptons. Especially Carrie, Elliot and Anna. Our house sale was a very difficult and complex sale. Their friendliness, professionalism and communication were second to none. I would highly recommend using their services.

Guy · 14 February 2026

★★★★★ 5/5

Google

Anna Szucs was amazing with our sale and got us a great deal. Shame about the sales progressor Amy who lacked professionalism and made the experience hell for us. I recommend if you go with the agency then ask for Anna S and make sure Amy is no where near your sale/purchase to avoid further stress.

Nazanin · 23 August 2025

★★★★★ 5/5

Trustpilot

Fabulous experience - thank you to our Property Manager!

We have recently become tenants in a rental property of Hamptons. We’ve only got good things to say about the service. Our property manager, Mandy, has been brilliant in answering any questions we might have and arranging people to pop in should any small issues arise at a prompt speed. Thank you so much!

Flora · 28 September 2026

★★★★★ 5/5

Google

Exceptional Service from Hamptons Caterham, Highly Recommend! We recently purchased a property through Hamptons Caterham, and I cannot speak highly enough of the service we received, especially from Carrie. From the very start, she was a pleasure to deal with, professional yet real, striking that perfect balance of being approachable without trying too hard, which is something we really appreciated. Throughout the process, Carrie was always incredibly responsive, replying to emails on the same day and making an effort to call back promptly if she was unavailable. She truly went above and beyond to ensure everything ran smoothly for us, making the whole buying experience remarkably simple and stress-free. What stood out most was that our conversations felt genuine. I wasn’t just dealing with an estate agent, Carrie’s approach felt much more personal, which made the entire experience so much more comfortable and enjoyable. Her professionalism, combined with a real personal touch, is what set Hamptons apart for us. We would absolutely recommend Hamptons Caterham, and if you’re lucky enough to have Carrie handling your purchase, you’ll be in very good hands!

Stuart · 18 October 2024

★★★★★ 5/5

Google

Carrie and Anna at Hamptons Caterham were brilliant! Very friendly, clear, communicative and honest team throughout the whole house sale process. After months of not finding the right buyers, Hamptons quickly found us our buyers and with a respectable offer - we couldn’t be happier. Would not hesitate to recommend them.

Kelly · 8 October 2025

★★★★★ 5/5

Trustpilot

So pleased I chose Hamptons to manage my cottage

I am only too willing to say I have been so pleased over the last 20yrs to have Hamptons manage my Wiltshire thatched cottage. I have been particularly impressed over the last year by the most professional, kind and thoughtful attitude of my Manager Mandy D’orta and her team colleague Anna!

Hazel · 3 October 2026

★★★★★ 5/5

Google

I had a valuation with Carrie at Hamptons in Caterham. She is by far the most impressive Agent in the area and in her field. Professional, knowledgable, passionate, presentable and honest are just a few ways I would describe her. Hamptons stood out and they really are unlike any other Estate Agent in the area - they go the extra mile with every detail and have their clients at the forefront of everything they do. I would recommend them.

Stass · 14 March 2026

★★★★★ 5/5

Google

My five stars are all for Elliot at Hamptons, Caterham. It was a difficult time for me and he was always patient and kind, staying calm and pleasant in the face of many problems along the way. There was a huge 'phew' at the end if it all and i wouldn't have survived it without him.

Sarah · 17 July 2025

★★★★★ 5/5

Trustpilot

The house we have rented through the…

The house we have rented through the Parsons Green office has been a great experience from the beginning. We haven’t rented in a number of years but are doing so while renovating our own house. The property is managed by Hamptons through the help and expertise of Danish at their property management. Everything issue is dealt with efficiently and politely through Danish making our lives so much easier! I can trust that it will be done always, thank you Danish.

Claire · 4 October 2025