Every review we hold for the Tamworth office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleWe have been with next place for several years now and just moved into our new home.
Ellesse is so responsive whether it's by phone or email. Anything I query she is able to answer or get back to me.
Laura has dealt with both of our letting agreements. She is always professional and helpful. Both processes have been smooth and I'm sure it's down to her organisation.
Lastly I have to say Nikita Is extremely thorough and very helpful. She deals with any maintenance issues. In my previous tenancy any issue I had she dealt with immediately. Her passion and happiness comes through the phone. Always so helpful. A great team at next place for lettings πPositiveResponsiveness, Professionalism
Annelise Β· 14 June 2021
Agent replied Β· 13 June 2024
Annelise, thank you so much for your review of the team, its awesome!!
β
β
β
β
β
5/5
GoogleI recently sold my house, although I didn't use Next Place they were my sellers estate agent and through the whole experience I was really impressed. I used another top Tamworth estate agent and although I'd paid for their services the communication from them paled in comparison to the service from Next Place. If I was moving again I'd certainly be using them. Laura (or Lyndsey?) was great to deal with at the start of the process, making viewing and putting in an offer very easy. Abby was an absolute delight to work with through the long 6 month process. She kept me well informed throughout, more than my solicitor and my estate agent. I really appreciate everything they did. I'd definitely recommend them, very professional.PositiveResponsiveness, Professionalism
Drew Β· 14 June 2021
Agent replied Β· 13 June 2024
Drew, obviously disappointed we didn't sell your property, hindsight is a wonderful thing, but I am glad we could get you to Warton, and that you were pleased with the service we offered. Good luck in your new home!
β
β
β
β
β
5/5
GoogleI have only had a short dealing with Next Place as we decided not to sell our house (personal issues). In the time we dealt with them, they were absolutely fantastic. Nothing was too much trouble!! They were all helpful, friendly, informative, extremely professional and sympathetic to the issues we faced! In particular Laura, Lyndsay, Claire and of course Anton! The WhatsApp group is a brilliant idea for communication. Although things didn't work out for me this time round I wouldn't hesitate to use them again in the future. Or recommend them to anybody! Thank you all for everything you have done.PositiveResponsiveness, Quality, Professionalism
Sam Β· 14 June 2021
Agent replied Β· 13 June 2024
Sam, thank you for taking the time to review our service. Glad we could organise so many viewings and get great offers for you, but life happens! Thank you for instructing us, and we will be here when you need us.
β
β
β
β
β
5/5
GoogleNext Place did a fantastic job keeping us updated with the progress of our purchase of a house recently. Luke showed us round the property and was very diligent with the initial price negotiation phase, and then once an offer had been successful, Nicola was amazing in helping us navigate through the minefield of solicitor issues. I highly recommend them.
Taylor Β· 13 September 2023
Agent replied Β· 11 June 2024
Thank you for the 5* review Taylor.
β
β
β
β
β
5/5
GoogleAnthony was very helpful whilst I was trying to register for rental properties . This was all very new to me but he took the time to explain what I needed to do and was really informative . He was professional, patient and very polite ( unlike staff at other agencies Iβd tired to deal with.) Iβm so pleased that I am now registered with Next Place and feel confident knowing that it is in Anthonyβs hands . I look forward to hearing from him soon.
Bianca Β· 10 June 2021
Agent replied Β· 11 June 2024
Bianca, lettings is super fast paced, I am glad the lettings lettings team delivered for you. Thank you for your review.
β
β
β
β
β
5/5
GoogleAfter having several issues booking viewings with a number of estate agents over the past couple of days i was delighted to receive a phone call from Anthony at Next Place. He called me to inform me of two properties available to let and booked me a viewing for them both straight away. He was very polite and extremely helpful. I would highly recommend speaking to Anthony if you are looking to rent a property or have a property to rent out. Thank you Anthony for all your help!
Rio Β· 10 June 2021
Agent replied Β· 11 June 2024
Rio, that's an awesome review. Thank you for your using us!
β
β
β
β
β
5/5
GoogleYour search for a good, local and professional estate agent can stop here!
We decided to move around a year or so before marketing. During this time we prepared our property, looked at other areas for our next property and also researched potential agents.
We quickly dismissed the cheaper online options as they seemed to have properties on the market for several months, most of which had numerous price reductions. Our other options were similar to Next Place and cheaper but also seemed to have similar issues to the online agents.
We decided to have three valuations which all returned similar valuations but opted to use Next Place due to their marketing strategies and professional manner.
The decision to use this agent quickly proved to be the best we could have made. They sold our property in 5 weeks after 13 viewings and achieved the price we requested. All viewings & subsequent negotiations are arranged either by phone or in a group chat then followed up by email so there is a constant record of all arrangements & conversations which we found extremely useful.
Our sale involved the first appraisal visit followed by imagery & video with Anton then led onto Lyndsey who arranges viewings then does fantastically well with negotiations.
Once sold, we then worked with Abby in Sales Progression. Not only does Abby deal with the vendor, she also has to deal with purchasers, surveyors, mortgage brokers, lenders and solicitors which must be extremely frustrating as it's literally like getting blood out of a stone when requesting updates.
In the event of Anton, Lyndsey or Abby being unavailable then Laura, Claire or Jade will quickly answer your call to pass any messages on or assist if they're able to do so.
Anton is always available to offer his honest & professional opinion on any property or area you are considering which is invaluable when making one of the largest purchases in your lifetime. We initially looked at properties in Next Place Portfolio but eventually decided to move out of the area.
We definitely noticed the difference between Next Place and the agents we dealt with when viewing other properties and the agents throughout the chain during conveyancing.
The online agents used by others were the worst, they may eventually sell your property after you've arranged all your own viewing and negotiations but once sold then it's down to you to chase for updates etc. Next Place do all of this, not only for your sale but also throughout the chain which is worth every penny.
All in all, we can highly recommend the team at Next Place to market or purchase your property and we're extremely grateful for their hard work during the pandemic of 2020/2021.
Regards,
D & K ;)
D Β· 10 June 2021
Agent replied Β· 11 June 2024
Declan, thank you for your comprehensive review of our business, I am glad we could meet your expectations and more through all areas of our business. Sales progression is the most delicate part of any sale, I am glad you saw the immense value in this part, and glad we could get you to Lichfield. Thanks for your business and take care. Anton
β
β
β
β
β
5/5
GoogleI would definitely recommend Next Place Property to anyone who wants to sell their property.
All the staff we had dealings with were excelllent. Anton offered very good advice at the beginning,
Jade helped us too and Abby was fantastic. She went above and beyond to sort things out for us, she
Responded quickly to any queries or questions from us,our buyers and everyone else in our chain and was always available on the phone and emails were always answered promptly.
Very professional and trustworthy service.PositiveResponsiveness, Quality, Professionalism, Value
Shelley Β· 10 June 2021
Agent replied Β· 11 June 2024
Shelly, i am glad we could get you to where you needed to be after your previous experience. Thank you for trusting us with your sale. Good luck in your new home.
β
β
β
β
β
5/5
GoogleWould highly recommend Next Place.
From start to finish they were incredible, especially in these difficult times.
At the start of the process Anton gave us good sound advice on putting our property up for sale.
Jade and Lyndsey were also great, polite and helpful on the next step.
Abby was fantastic with the sales progression and always available on the other end of the phone. We sold and brought with next place and they were excellent with both.
Thank you to you all!
Lyndsey Β· 10 June 2021
Agent replied Β· 11 June 2024
Lyndsey, thanks for the review, we got there in the end, with a bit of up and down. Hope you enjoy the new house!
β
β
β
β
β
5/5
GoogleWould just like to thank Laura and team at next place for all there professionalism. help, advice, care, time for me, and superb efforts in helping me. A special thank you to Laura for all her hard work and time. Highly recommend using next place estate agents and will continue to onwords.
Robert Β· 11 March 2024
Agent replied Β· 11 June 2024
Great to have you onboard as a tenant again Robert, thanks for the review.
β
β
β
β
β
5/5
GoogleCommunication whilst the house was on the market was fantastic, keeping us up to date with interest & viewings. Special mention to Luke for his help during this part of the process!
Our after sales was dealt with by Nicola, this is such a key role when selling a house, to have that communication between seller, buyer & solicitors throughout the paperwork stage.
Laura Β· 10 June 2023
Agent replied Β· 11 June 2024
Wow, thanks for the super review Laura. Good luck in your new home.
β
β
β
β
β
5/5
GoogleNext Place helped to sell our house! They were very efficient and helpful. Luke was often in contact with us to support us with selling. This meant we were able to sell our property much quicker when we moved to Next Place. Nicola and Abby in after sales team were efficient in returning calls and helping to explain clearly the process of the sale and what happens next as this was our first time selling. The team were very friendly, helpful and supportive.
Thank you all so much for selling our home.
Katie Β· 10 May 2024
β
β
β
β
β
5/5
GoogleSO glad I chose Next Place. From start to finish everyone was totally 'on it' to give me sound advice on pricing (thanks Anton and Luke for listening to what my priorities were), get my house photographed and marketed (thanks Luke - very impressive), liaise with my tenant for viewings in a really considerate way, then manage offers (thanks Holly). Extra praise goes to the crack pair of sales progression ladies Abby and Nicola who kept me updated every few days throughout and chivvied solicitors etc so that the sale went through in record time. It's often the sales progression part that gets stressful as it drags on but not here.
I've never had a less stressful property experience - I can't recommend them highly enough. Good work :-)
Nicki Β· 10 May 2024
β
β
β
β
β
5/5
GoogleFantastic responsive team who supported us all the way through our sale. Particular thanks to Nicola who helped us get through some complex leasehold issues and stuck with us and the buyer throughout the process. Without her excellent management and communication skills we would have most almost certainly lost our sale. We would 100% recommend and use Next Place again.
Anna Β· 10 June 2023
Agent replied Β· 11 June 2024
Thank you for the positive review Anna, certainly a tricky one to get over the line. The hardest part of any sale is getting it completed, I am glad we could assist you in getting it over the line considering the complex situation. Thank you for using us. Regards. Anton
β
β
β
β
β
5/5
GoogleWe have just rented a property through Next Place Property and they have been fantastic. Laura has been amazing through out the whole process, she was lovely when showing us the property and has been so helpful through out the process. She has also been so responsive and was able to answer any questions that we may have had! I would recommend Next Place Property to anyone! Thank you again for everything!PositiveResponsiveness, Professionalism
Hayley Β· 12 January 2022
Agent replied Β· 11 June 2024
I am glad you were happy with our service Hayley. Good luck in your new home.
β
β
β
β
β
5/5
GoogleRecently rented out my property through Next Place, and had a really positive experience. I had been using Your Move for the last 5 years, but after a serious deterioration in their service decided i needed to change. As I no longer live in the Tamworth area I was reliant on online reviews and searching to find a new agent, and initially spoke to Vicky who gave me all the information needed, and from there i decided to go with them. I actually didn't meet anyone from the company until I handed over the keys as I wasn't in the country, but I immediately felt I had made a good decision upon going into the branch as people were very friendly and efficient. I dealt with Anton in Vicky's absence and again very efficient and gave really good feedback. They quickly found me a tenant and got them into the property, as well as arranging for a couple of repairs that needed doing. All in all a very positive experience
Alex Β· 10 June 2020
Agent replied Β· 11 June 2024
Thanks. Glad we could get you a really nice tenant and manage the process for you. π β¦
β
β
β
β
β
3/5
GoogleWish I could give 5 stars but let down so badly at the end . Abby is a lovely person always answered emails , tried her best with correspondence between our buyers and the house we purchased . Always responded to emails and calls. All positives . However our dissatisfaction came with the solicitors they recommended and put us in touch with - who felt providing us with 4 days notice to move was adequate when we were supposed to receive 2 weeks notice like the rest of the chain did . If they recommend Charles Strachan solicitors - donβt use maybe ours was a one off bad experience but at time when house moving is stressful enough it just heaped more distress on us and in the last week and made me so ill.
Caroline Β· 10 June 2020
Agent replied Β· 11 June 2024
Hi Caroline. I'm glad we could assist you in getting into that lovely home on the canal. We appreciate your comments and will pass onto the solicitors. I know this was a slightly pressured sale but glad we got there in the end.
β
β
β
β
β
5/5
GoogleExcellent service throughout our sale. Anton explained everything clearly at the start and set everything up for us. The use of a whatsapp group to keep us up to date was brilliant as were the emails everytime a viewing was arranged. Lyndsey and Jade were always really helpful during phone conversations and Abby was always there to push the sale through once a buyer had been found. I would definitely recommend Next Place to anyone looking to buy or sell a property.
Mr Β· 10 June 2020
Agent replied Β· 11 June 2024
Dave thank you for the super review, I am glad we could get this through during lock down for you.
β
β
β
β
β
5/5
GoogleFrom initial contact to the exchange of contracts, the friendly staff at Next Place made the sale of my property a very stress free process. Their organisation and use of technology to accomplish this is fantastic. After years of disappointing service from other estate agents in Tamworth, it was refreshing to deal with Phil and Abby who are clearly very passionate about what they do. Their dedication to their work was clearly demonstrated with my house being sold in the first week of putting it on the market. Highly recommend. Thanks Guys !
Greg Β· 10 June 2020
Agent replied Β· 11 June 2024
Greg, thanks for the great review, glad we could assist in selling your property quickly!
β
β
β
β
β
5/5
GoogleHad a great experience and still am have a great experience with Next Place. I'm a first time buyer and they have been absolutely amazing from the moment I walked through the door Lesley has been in constant contact throughout the whole process letting me know when paperwork has been sorted and phoning me to say congratulations on the sale. Would really recommend using Next place. It has been such a quick and easy stress free experience. I can not thank Lesley enough.
Andy Β· 10 June 2020
Agent replied Β· 11 June 2024
Great feedback for Lyndsey, thank you for taking the time Andy. π β¦
β
β
β
β
β
5/5
GoogleAbsolutely brilliant service from start to finish!
As a first time buyer we have had daily contact throughout the whole process.
First we dealt with Lyndsey who made sure we had everything we needed to get the process started.
When we moved onto the next process, everything was explained and passed over to Abby with an easy transition.
Abby has been absolutely brilliant, answering all of our questions quickly and honestly. Getting us the answers we need and has been on hand for us to contact at all times.
I could not thank next place and especially Abby enough for helping us with our purchase!
I would highly recommend Next Place.
Georgia Β· 10 June 2020
Agent replied Β· 11 June 2024
Thanks for the awesome review Georgia, the team have read your review and wish you the best of luck in your new home.
β
β
β
β
β
5/5
FacebookAnton and his team sold my house for me , it was a couple of years ago now , but I wouldnβt hesitate but use Anton again , when we decide to move on. He was efficient and professional at all times , I could easily get hold of someone at the office if I needed too , all the ladies who work there are very nice and easily approachable , they kept me informed on what was happening at every stage in my sale . Great team
Tina Β· 12 May 2020
Agent replied Β· 23 April 2026
Thanks very much Tina, nice to hear from you. Stay safe.
β
β
β
β
β
5/5
GoogleExcellent service all round. We were looked after from sale to completion. Luke who dealt with our sale was polite and kept us well informed. The after sales care from Nicola was exceptional. She kept us updated every step of the way. Abbie was also great and helped out with the after sales.
Neil Β· 12 November 2023
Agent replied Β· 11 June 2024
Neil, thank you for the positive review. Glad we could get you moved with such a long chain spanning the country. Good luck in your new home.
β
β
β
β
β
5/5
FacebookExcellent service throughout our sale. Anton explained everything clearly at the start and set everything up for us. The use of a whatsapp group to keep us up to date was brilliant as were the emails everytime a viewing was arranged. Lyndsey and Jade were always really helpful during phone conversations and Abby was always there to push the sale through once a buyer had been found. I would definitely recommend Next Place to anyone looking to buy or sell a property.
Dave Β· 3 April 2020
Agent replied Β· 23 April 2026
Dave, thanks for the great review, its very much appreciated by all the team. π
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.