Trusted Agent profile · Tamworth, Staffordshire
Verified
★★★★★
191 reviews across 3 platforms
53 Lower Gungate, Tamworth, Staffordshire, B79 7AS
Part of Martin & Co, see every office.
Martin & Co's office in Tamworth, Staffordshire, at 53 Lower Gungate, is rated 4.7 out of 5 across 191 reviews on three platforms, including 176 Google reviews rated 4.7.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Just sold my house through Martin & Co Tamworth at a very difficult time. The whole team were excellent, especially Ayden and Claire who were my main contacts ...Read all 2 from sellers
If you think being a landlord is money for jam - You're wrong. If you think managing a property is money for jam - you're wrong. Things can, do, and will go ...Read all 3 from landlords
Having started as lettings specialists in 1986, we continued to evolve, developing into residential sales and investments. We have the true expertise to help with all of your property needs, whether you’re buying, selling, letting or renting. With over 30 years of experience delivering great customer service and innovation, you can trust us to give you the right outcome, with confidence and peace of mind.
Every review we hold for the Tamworth office, from every platform, shown as written. First names only.
4.8/5
View AgentsExcellent estate agent
Just sold my house through Martin & Co Tamworth at a very difficult time. The whole team were excellent, especially Ayden and Claire who were my main contacts. Everyone one was really helpful and friendly. Don’t believe everything you hear about estate agents - there are great ones!😉
5/5
GoogleIt is my first time moving out and they have been so helpful, Rebecca is quick to reply and answers even the smallest question that I have had and Lloyd was amazing in showing me around and talking me through the process. Highly recommend them!
5/5
GoogleI was lucky enough to find Martin & Co when selling my property a few years ago, I have been rubbish in my reviewing timeline. Having worked with other agencies before and since, I can promise they are amongst the very best!! Thanks you all.
5/5
GoogleMartin & Co Tamworth are the best agents to use. The team, Lloyd Ayden, Rebecca and Sam are professional, helpful and kind. You can't ask for much more! They are head and shoulders above the rest, they are the best agents and I recommend them to you.
5/5
GoogleHigh level of customer service, very professional and friendly staff, they are always worried about our necessities and requests. Ayden was always dealing with my issues rapidly and thorouhly. My wife and I highly recommend!!
Hi Matteo, Thank you very much for your positive review, your feedback is appreciated. I hope your new business is going well! Regards, Martin & Co
5/5
GoogleHigh level of customer service, very professional and friendly staff, they are always worried about our necessities and requests. Ayden was always dealing with my issues rapidly and thorouhly. My wife and I highly recommend!!
Hi Matteo, Thank you very much for your positive review, your feedback is appreciated. I hope your new business is going well! Regards, Martin & Co
1/5
GoogleTenants!!!!! Do not trust that this agency will protect you or will have your best interest as their priority (even low one). As they informed me they are “landlord’s agents” despite its us tenants who pays their bills. They did not repair reported damage for over six months. At moving out agents charged us over three quarters of the bond without signed moving-out inventory (that included replacing carpet in small bedroom for over 200 pounds). They did not allow us to fix whatever they thought was to be fixed even though we moved out a week before new tenants moved in. They just informed us how much they going to charge us. So before you’ll go ahead with Martin and co in Tamworth, please check other agencies. I’ll never ever rent from them., , , , , , , , , , , , , , , I have only two questions to an answer given 7 months ago to low rating. Do you have signed moving out inventory for this case (that you apparently reviewed)? Because I, as a tenant that was leaving the property, haven’t seen it. And also you’ve promised you’ll submit a quote to me before you’ll rectify any damages (and honestly not fully trimmed hedge should not be deemed as damage, stating this is just pure manipulation). Did you do that? Because again I haven’t seen it. You’ve employed a third party company for this service from a different town. Perhaps someone from the family or close friends. And you’ve let them to charge me 230 GBP for replacing carpet (that was marked stained in moving in inventory) in one of the bedrooms (not a ball room). Or maybe on entire floor or other houses as well (perhaps family or close friends). I don’t know, I was not informed about the price per square meter, how many meters are needed, none of the details related to the activity. Furthermore I’ve paid part of the costs for clearing the loft which was not even a part of inventory (but as a gesture of good will I’ve accepted that cost). In return I got arrogant treatment (that still persist looking at your reply), no chances to correct what was to correct and yes, you’ve been granted full amount that you’ve request, but only because I was late with my evidences (and that was solely my mistake and I paid for that), not because arbiter decided you were right. So maybe YOU should be looking if YOUR statement is factually correct. So again I’ll not be recommending your ‘services’ to potential tenants, even more I’ll be strongly advising them to NOT to use you as letting agency. I have also talked to the landlord who owns a few houses and had experiences with your organization, that made him reluctant to get further business relationship with Martin&Co in Tamworth again.
Thank you. Having reviewed your tenancy history, we can see that the team has followed the landlord’s instructions and the legal requirements regarding the holding of deposits. Unfortunately, your statement is factually incorrect. We act on behalf of the landlord offering a service. You have implied that we have incorrectly taken funds from your bond. As you may be aware all bonds, or more correctly called deposits, are held by an independent government body, in this case the DPS, and no deductions from your deposit can be made without your consent or the permission of an arbiter. We clearly set out the damage that we believe was done to the property during your tenancy which was evidenced by the inventory and pictures taken after you vacated. You disagreed with the fact that you caused any damage and therefore the matter was referred to independent arbitration by the DPS. Both sides were given the opportunity to submit written evidence and after reviewing our evidence the independent arbiter found in the landlord’s favour and allowed the deduction. I’m sorry you feel disappointed with regards to your deposit, however, positively, the landlord was able to repair the damage and return the property to its original condition for their next tenants.
1/5
GoogleTenants!!!!! Do not trust that this agency will protect you or will have your best interest as their priority (even low one). As they informed me they are “landlord’s agents” despite its us tenants who pays their bills. They did not repair reported damage for over six months. At moving out agents charged us over three quarters of the bond without signed moving-out inventory (that included replacing carpet in small bedroom for over 200 pounds). They did not allow us to fix whatever they thought was to be fixed even though we moved out a week before new tenants moved in. They just informed us how much they going to charge us. So before you’ll go ahead with Martin and co in Tamworth, please check other agencies. I’ll never ever rent from them., , , , , , , , , , , , , , , I have only two questions to an answer given 7 months ago to low rating. Do you have signed moving out inventory for this case (that you apparently reviewed)? Because I, as a tenant that was leaving the property, haven’t seen it. And also you’ve promised you’ll submit a quote to me before you’ll rectify any damages (and honestly not fully trimmed hedge should not be deemed as damage, stating this is just pure manipulation). Did you do that? Because again I haven’t seen it. You’ve employed a third party company for this service from a different town. Perhaps someone from the family or close friends. And you’ve let them to charge me 230 GBP for replacing carpet (that was marked stained in moving in inventory) in one of the bedrooms (not a ball room). Or maybe on entire floor or other houses as well (perhaps family or close friends). I don’t know, I was not informed about the price per square meter, how many meters are needed, none of the details related to the activity. Furthermore I’ve paid part of the costs for clearing the loft which was not even a part of inventory (but as a gesture of good will I’ve accepted that cost). In return I got arrogant treatment (that still persist looking at your reply), no chances to correct what was to correct and yes, you’ve been granted full amount that you’ve request, but only because I was late with my evidences (and that was solely my mistake and I paid for that), not because arbiter decided you were right. So maybe YOU should be looking if YOUR statement is factually correct. So again I’ll not be recommending your ‘services’ to potential tenants, even more I’ll be strongly advising them to NOT to use you as letting agency. I have also talked to the landlord who owns a few houses and had experiences with your organization, that made him reluctant to get further business relationship with Martin&Co in Tamworth again.
Thank you. Having reviewed your tenancy history, we can see that the team has followed the landlord’s instructions and the legal requirements regarding the holding of deposits. Unfortunately, your statement is factually incorrect. We act on behalf of the landlord offering a service. You have implied that we have incorrectly taken funds from your bond. As you may be aware all bonds, or more correctly called deposits, are held by an independent government body, in this case the DPS, and no deductions from your deposit can be made without your consent or the permission of an arbiter. We clearly set out the damage that we believe was done to the property during your tenancy which was evidenced by the inventory and pictures taken after you vacated. You disagreed with the fact that you caused any damage and therefore the matter was referred to independent arbitration by the DPS. Both sides were given the opportunity to submit written evidence and after reviewing our evidence the independent arbiter found in the landlord’s favour and allowed the deduction. I’m sorry you feel disappointed with regards to your deposit, however, positively, the landlord was able to repair the damage and return the property to its original condition for their next tenants.
5/5
FacebookTraded with $1000 in my wallet after seeing so many testimonies and recommendation here on Facebook and YouTube about Mrs Rachael Wacker after mining and trading in my account. I opened my wallet and got a profit of $10,500 in 7 working days made my withdrawal successfully Mrs Rachael has changed many life's including mine am grateful mam you are a truly a woman with a heart of a raw gold. Contact her via: WhatsApp: +1 (971) 772-1286 email: rachaelwacker68@gmail.com
5/5
GoogleMyself and partner Ashley have rented through Martin & Co Tamworth branch for approximately 5 years. Ayden, Lloyd and all of the staff are always professional and polite. Great service
Hi Janice, thank you for the review. I hope Ashley enjoyed the Oscars too after his film cameo...... All the best, Ayden, Lloyd & Laura
5/5
GoogleHappy to recommend Martin & Co Tamworth to anyone - smart, responsive, seamless service. Never had any issues, and always willing to help. Ayd and Lloyd have always been super.
Thank you Loz, Glad you have found life easy with us. thank you for being a great tenant too! Kind regards, Ayden, Lloyd & Laura
1/5
GoogleAyden and Loyd were very helpful and on the ball, however we had a bathroom full of mould from having g no extractor fan that nothing was done about, no bathroom like for nearly 2 years before it was fixed! Bedroom was also going mouldy! A …
5/5
GoogleMyself and partner Ashley have rented through Martin & Co Tamworth branch for approximately 5 years. Ayden, Lloyd and all of the staff are always professional and polite. Great service
Hi Janice, thank you for the review. I hope Ashley enjoyed the Oscars too after his film cameo...... All the best, Ayden, Lloyd & Laura
5/5
GoogleHappy to recommend Martin & Co Tamworth to anyone - smart, responsive, seamless service. Never had any issues, and always willing to help. Ayd and Lloyd have always been super.
Thank you Loz, Glad you have found life easy with us. thank you for being a great tenant too! Kind regards, Ayden, Lloyd & Laura
5/5
GoogleWe recently brought a house through Martin & Co. Only really dealing with Laura at the Tamworth branch throughout the process, from viewing through to completion and she was amazing throughout. She was always available to answer any questions with a super friendly 5* service. Would highly recommend Laura.
5/5
GoogleThis has been the first time renting for me after going through a difficult time recently, the help that the team at Martin & Co gave was exceptional and they listened to what I was looking for all throughout the process to getting a property. A huge thank you goes out to Rebecca Lawrence who went above and beyond for me from start to finish. I would definitely recommend Martin & Co should you need their services in the future.
5/5
GoogleThis has been the first time renting for me after going through a difficult time recently, the help that the team at Martin & Co gave was exceptional and they listened to what I was looking for all throughout the process to getting a property. A huge thank you goes out to Rebecca Lawrence who went above and beyond for me from start to finish. I would definitely recommend Martin & Co should you need their services in the future.
5/5
GoogleRebecca is the one who follows my housing issue and her service is fast, and she is so nice! Highly recommended for Martin & Co. 😀 …
1/5
GoogleAbsolute disgraceful. Put our property on the market without checking we were happy with pictures and write up. They put false info in their advert for our house. We tried to get them to take the post down but it took them two full days to do so. Thankfully we were still in the 7 day withdrawal period. They are cheap for a reason.
5/5
GoogleExceptionally helpful estate agent, great communication throughout the whole buying process.. Ayden was especially helpful and always retuned calls and helped out massively with any issues.
5/5
GoogleFantastic estate agent...very helpful and friendly. Special mention to Rebecca who cannot do enough to help but all of the staff are extremely helpful and friendly
5/5
GoogleVery helping and very patient with the whole process of moving house, very happy with the service I received and would highly recommend.
5/5
GoogleRecently sold our property using Martin and Co. Service was brilliant from Ayden in particular. Provided advice throughout the process and made sure that our house stood out from the rest and was sold for the best market price. Also willing to go beyond the call of duty to help push the sale over the line! Thank you to all @ Martin and Co would definitantly recommend!
Thank you Matt. I hope you are both enjoying life in your new home (with the new dog of course)! Kind regards, Ayden, Lloyd & Laura
5/5
GoogleWe had a 5 stars experience with Martin &Co Tamworth Estate agents. Thank you for all your help.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Martin & Co's Tamworth office has 191 reviews across three platforms: 176 on Google, 10 on Facebook, 5 on View Agents.
Martin & Co Tamworth is rated 4.7 out of 5 across all 191 reviews, and 4.7 out of 5 on Google from 176 reviews.
3 reviews from landlords, rated 5.0 out of 5 on average. For example, Martin wrote: "If you think being a landlord is money for jam - You're wrong. If you think managing a property is money for jam - you're wrong. Things can, do, and will go ..."
Martin & Co Tamworth, 53 Lower Gungate, Tamworth, Staffordshire, B79 7AS.
