Trusted Agent profile · Tamworth · Staffordshire
Verified
★★★★★
191 reviews across 3 platforms
53 Lower Gungate, Tamworth, Staffordshire, B79 7AS
Part of Martin & Co, see every office.
Martin & Co's office in Tamworth, Staffordshire, at 53 Lower Gungate, is rated 4.7 out of 5 across 191 reviews on three platforms, including 176 Google reviews rated 4.7.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Just sold my house through Martin & Co Tamworth at a very difficult time. The whole team were excellent, especially Ayden and Claire who were my main contacts ...Read all 2 from sellers
If you think being a landlord is money for jam - You're wrong. If you think managing a property is money for jam - you're wrong. Things can, do, and will go ...Read all 3 from landlords
Having started as lettings specialists in 1986, we continued to evolve, developing into residential sales and investments. We have the true expertise to help with all of your property needs, whether you’re buying, selling, letting or renting. With over 30 years of experience delivering great customer service and innovation, you can trust us to give you the right outcome, with confidence and peace of mind.
Every review we hold for the Tamworth office, from every platform, shown as written. First names only.
5/5
GoogleI have used Martin & Co for their Tenancy Management services for the last 4 years. Their family-like culture consistently provided me with friendly and cheerful service. I specifically had the pleasure of liaising with Ayden for the last 4 years, his consistently fast and detailed call/email responses have always been appreciated. I highly recommend Martin & Co Tamworth for Landlords looking for a Tenancy Management service. Thanks again guys, - Greg
1/5
GoogleCouldn't agree more with the second review. Same situation.Avoid them!! Waited ages for the boiler to be fixed in freezing cold house having two children. Tenants treated with no respect both from the agency and the landlady Never again Shame on you You don't deserve 1 star...
Thank you, I have reviewed your tenancy history and believe that both we and the landlord have acted more than reasonably. Having been advised that your boiler had broken down, we immediately dispatched one of our heating engineers to repair the boiler. We appreciate that the nature of the fault meant that the boiler could not be repaired quickly and therefore at this agency’s own expense we provided you with electric heaters during this time. Ultimately, the landlord, rather than repair the boiler, replaced the boiler at a cost of over £2,000. We take all emergency situations very seriously and unlike some other agents, we have a 24/7 365 day answer service where you can speak to a person at all times, if the matter is extremely urgent you can be put through to a director of this agency. We have not put the above in place at considerable cost just to ignore urgent situations. We also have a system of providing heaters as mentioned above. One last point is that the landlord allowed you to leave the property early and thus saving yourself almost £400 in rent that was contractually due. We are sorry with your experience of renting through this agency and wish you all the best for the future.
5/5
GoogleAyden, Lloyd and all the team at Martin & Co Tamworth are a pleasure to work with. The team are very helpful and proactive in their approach to offering excellent customer service.
5/5
GoogleMe and my partner have been Tenant's of Martin & Co now for roughly 3 years. We have never had any issues with these guys whatsoever, if we've ever needed or wanted, they've done their best to provide. The staff there are so helpful and polite even in the toughest of situations. Now that I have been with this agency, I don't believe that me and my partner could be with anyone else. All in all over the past few years, we've had a great experience with the staff! :)
1/5
GoogleCouldn't agree more with the second review. Same situation.Avoid them!! Waited ages for the boiler to be fixed in freezing cold house having two children. Tenants treated with no respect both from the agency and the landlady Never again Shame on you You don't deserve 1 star...
Thank you, I have reviewed your tenancy history and believe that both we and the landlord have acted more than reasonably. Having been advised that your boiler had broken down, we immediately dispatched one of our heating engineers to repair the boiler. We appreciate that the nature of the fault meant that the boiler could not be repaired quickly and therefore at this agency’s own expense we provided you with electric heaters during this time. Ultimately, the landlord, rather than repair the boiler, replaced the boiler at a cost of over £2,000. We take all emergency situations very seriously and unlike some other agents, we have a 24/7 365 day answer service where you can speak to a person at all times, if the matter is extremely urgent you can be put through to a director of this agency. We have not put the above in place at considerable cost just to ignore urgent situations. We also have a system of providing heaters as mentioned above. One last point is that the landlord allowed you to leave the property early and thus saving yourself almost £400 in rent that was contractually due. We are sorry with your experience of renting through this agency and wish you all the best for the future.
5/5
GoogleFriendly and exceptionally helpful. Make sure a job is well done, can't thank Martin & co enough. Ayden was such a big help and was only too happy to help and advise
5/5
GoogleFriendly and exceptionally helpful. Make sure a job is well done, can't thank Martin & co enough. Ayden was such a big help and was only too happy to help and advise
5/5
FacebookI would recommend Martin & Co to all looking for smooth move. In our experience they were very quick to get back to us and do all they could to accommodate our awkward viewing hours and they were open and honest about the process, situation and all fee's applicable. Very friendly and helpful staff and the application was very quick and easy. Even since moving in they have been in contact and helpful wherever possible. 5 star service.
5/5
GoogleHighly recommended for renting and selling **** All staff extremely helpful and lovely people. Ayden Lloyd and Ginny, thank you all so much for such a great service.
5/5
GoogleHighly recommended for renting and selling **** All staff extremely helpful and lovely people. Ayden Lloyd and Ginny, thank you all so much for such a great service.
5/5
GoogleMartin & Co were incredibly friendly and helpful throughout our tenancy process. Their knowledge and efficiency really made our lives easier. Thank you so much!
5/5
GoogleI highly recommend Martin & Co. My house was sold and completion was just before lockdown. The photos were taken quickly after instructing and listing was up just as quick. Answered my emails straight away and the ones sent out of hours were answered as soon as they were back in. Very accommodating and helpful with the viewings. Can’t fault at all. Thank you everyone 🏡PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleExcellent and personable service by two very qualified and knowledgable estate agents (former qualified solicitors with decades of experience & contacts). There service is efficient and prompt. Having dealt with these two gentleman and their helpful assistant, they were able to assist both in making sure my properties were occupied with safe/sensible tenants. Furthermore, helpful when temporary accommodation was required. I have recommended this firm over the other estate agents in Tamworth.
5/5
GoogleExcellent and personable service by two very qualified and knowledgable estate agents (former qualified solicitors with decades of experience & contacts). There service is efficient and prompt. Having dealt with these two gentleman and their helpful assistant, they were able to assist both in making sure my properties were occupied with safe/sensible tenants. Furthermore, helpful when temporary accommodation was required. I have recommended this firm over the other estate agents in Tamworth.
5/5
GoogleSold our house so quickly, they were all really professional and communication was great! Fantastic service from start to finish, I would definitely recommend Martin and Co Tamworth! Honest and reliable company.
5/5
GoogleOur first time renting threw martin & co. From arranging the viewing down to the day we picked up out keys they were outstanding. They wasted no time making sure we received the keys to our new home a quickly as possible. Would 100% recommend this branch an all of the members of staff working there.PositiveProfessionalism
5/5
GoogleI highly recommend Martin & Co. My house was sold and completion was just before lockdown. The photos were taken quickly after instructing and listing was up just as quick. Answered my emails straight away and the ones sent out of hours were answered as soon as they were back in. Very accommodating and helpful with the viewings. Can’t fault at all. Thank you everyone 🏡
5/5
View AgentsThrilled with the service I receive from the whole team at the Tamworth Branch of Martin and Co
Always let properties very quickly for me , regular inspections and very detailed reports afterwards , annual rent reviews and always respond to maintenance issues promptly . In addition the whole team are lovely to deal with . I wouldn’t use any other agent
5/5
GoogleHad the best experience with Martin and Co. Nothing but helpful through my 3 years of renting through them. Made my move to homeowner smooth and stress free! Thanks again to all the team
Hi Molly, thank you for the review! I hope you are well and enjoying being a mother too! Wishing you all the best, Ayden, Lloyd & Laura
5/5
GoogleMyself , my husband Marius and my brother Bogdan have rented through Martin & Co Tamworth branch for 4 years, every time we was having a problem they sorted very fast. Great service!
Hi Simona, I hope you and the family are all well. I cant believe how fast your daughter is growing up too. Thank you for your kind review. Ayden, Lloyd & Laura
5/5
GoogleHad the best experience with Martin and Co. Nothing but helpful through my 3 years of renting through them. Made my move to homeowner smooth and stress free! Thanks again to all the team
Hi Molly, thank you for the review! I hope you are well and enjoying being a mother too! Wishing you all the best, Ayden, Lloyd & Laura
5/5
View AgentsTamworth Branch - Excellent
Couldn't have asked for anymore from this branch when selling my property. Kind, attentive staff who sold the property quickly when it had been on the market a while with another estate agents. Kept updated through whole process. Would highly recommend.
5/5
GoogleMyself , my husband Marius and my brother Bogdan have rented through Martin & Co Tamworth branch for 4 years, every time we was having a problem they sorted very fast. Great service!
Hi Simona, I hope you and the family are all well. I cant believe how fast your daughter is growing up too. Thank you for your kind review. Ayden, Lloyd & Laura
5/5
View Agents100% recommend
After managing a property ourselves, we decided to use Martin &Co. Absolutely best decision. Staff are extremely helpful, nothing too much trouble. Fast and efficient service. I have recommended to a friend looking to rent their property too.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
3 reviews from landlords, rated 5.0 out of 5 on average. For example, Martin wrote: "If you think being a landlord is money for jam - You're wrong. If you think managing a property is money for jam - you're wrong. Things can, do, and will go ..."
