Trusted Agent profile · Tameside

Bridgfords Stalybridge reviews in Tameside

2.9

★★★★★

647 reviews across 2 platforms

53 Mottram Road, Stalybridge, SK15 2QP, Tameside, SK15 2QP

Bridgfords's office in Tameside, at 53 Mottram Road, is rated 2.9 out of 5 across 647 reviews on two platforms, including 194 Google reviews rated 4.6.

Google logo

4.6 / 5

194

Reviews on Google

This office

Trustpilot logo

453

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Tameside office, from every platform, shown as written. First names only.

1/5

Trustpilot

Illegal

They will call you in and tell you to speak to their mortgage advisor who then tells you that he can get you the property if you sign up with them for £660+ non refundable, he will use their own solicitors too. My wife and I asked what about the other bidders and he said, the vendor won’t see those bids don’t worry. This is completely illegal and we walked away, he then said you are willing to walk away from this deal and get outbid. I said yes I would rather lose out on 20k than give you one penny. It’s kickbacks galore in that place and we know full well we will now not get that property. I would love to speak to the person selling the house but they have moved abroad and left these clowns in charge.

Richard · 12 May 2024

5/5

Google

Received an incredible service from the mortgage advisor Vicky Ashworth, from start to finish she made sure I felt supported and was updated every step of the way, took the stress out of buying a house, couldn't recommend enough

Jack · 10 October 2024

Agent replied · 11 November 2024

Thank you Jack for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

Had a great experience with this estate agents. The young lady we have dealt with, Caitlin , has rung when she said she would, emailed, sent tx messages to confirm etc. So professional on all levels. Arrived early to her appointment when showing me around a home. Answered all questions I had to ask. All I will say is other Estate Agents we have dealt with ALL need a young lady like her. Hopefully we will be dealing with this Estate Agents again.PositiveResponsiveness, Professionalism

Tracey · 12 November 2020

Agent replied · 11 November 2024

Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations

5/5

Google

Richard from Bridgfords has been great throughout the process. Within days of contacting Bridgfords, our house was on the market with professional photographs and sold a short time afterwards. Throughout our sale, and also subsequent purchase which was with another agent, Richard has really pushed through the completion, and made it finalise much quicker than it otherwise would have. He kept us up to date with developments throughout, and the communication and transparency was really outstanding.PositiveResponsiveness, Quality, Professionalism, Value

Shaun · 12 November 2020

Agent replied · 11 November 2024

Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations

5/5

Google

Excellent service by Richard and the team. Our house was basically sold as soon as the sign went up. Very easy to deal with and a positive and supportive work ethos. I would definitely use Bridgefords again.

Andy · 13 November 2017

Agent replied · 11 November 2024

Thank you for the wonderful 5 star review Andy! It's great to see that we were able to achieve a sale so quickly and that you have benefited from our branch's proven values of being personal, passionate and straightforwards view towards selling homes and supporting our customers through the experience. Many thanks, Countrywide

1/5

Trustpilot

Terrible communication, valuations and organisation.

We sold our flat with Bridgfords Swinton and the experience with them was terrible from start to finish. They over-valued our property by £15,000, meaning that when our buyers applied for their mortgage they refused to give them their full amount, causing us to have to sell the property for £15,000 less as we didn’t have the time to put the property back in the market due to our chain. We had further issues with our buyers’ mortgage application causing a huge delay in the sale, and we actually ending up initially losing our forward purchase due to this. Throughout this whole nightmare Bridgfords were absolutely useless. We told them time and time again to call my partner instead of me, due to our professions, and they constantly ignored this and rang me. We had to deal with our buyers directly as Bridgfords had very little communication with either of us, and would actually ring us to ask for an update on our buyers situation! Causing us more stress and an extra party to deal with and update. Whenever we spoke with Bridgfords they had absolutely no idea what was going on and couldn’t keep track of any part of the sale. They were by far more of a hinderance than a help. They also didn’t conduct any showings of our flat themselves (as they had initially sold to us) and we had to do every showing as whenever we asked them they said they were busy. They charged us £2,200 for the pleasure of all of this.Overall, if we ever come to sell again we will be sure to steer clear of Bridgfords and would highly advise others do the same.

Alice · 29 February 2024

5/5

Google

What can I say buying a house was just easy with Bridgfords. They did everything for me. They recommended a fantastic mortgage broker and solicitor. Took the stress out of buying a house. Massive thanks to the team at Bridgfords Stalybridge me and my son get the keys to our forever home on Friday.

Zak · 10 October 2023

Agent replied · 11 November 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Dont Waste Your Time

I had a very bad experience with one of their estate agent in cheadle hulme. Be aware of Omara, she views you the property and stands still and doesn't even puts up an effort to speak or show the property. A pure lack of training and wonder how bridgfords keep a check? On top, if there's other properties to see, they'd give you excuses and never deliver what they promise, delays on delays. I guess barely they have good agents and mostly its all bad. Its pitty to know what such companies has such employee who works as if they are forced to do so.

Zehran · 17 February 2024

1/5

Trustpilot

Not a great experience

We went to Bridgfords because they got the best reviews on Google. OMG if they are the best, just imagine what the worst would be like. Gave us a very dodgy valuation 30% above what we eventually sold it for.

Honest · 8 September 2025

5/5

Google

Richard and his team are pleasant to work with. They work hard and professionally to sell and keep the sale of your house on track. I wouldn't hesitate to use Bridgfords again.

Steve · 13 November 2019

Agent replied · 11 November 2024

Thank you for your wonderful 5* review! It is always great to read such positive comments about our dedicated local team. Best wishes, Scott

5/5

Google

A really great team, Richard, Stacy and Ellie! From the first meeting to value my house, to handing over the keys on completion, nothing was too much trouble! When ever I spoke to one of the team, they were all very helpful. They were all supportive, and talked me through the legal processes! It was a pleasure to deal with such upbeat positive people. Well done to all at Bridgfords Stalybridge!! Keep up the excellent work, and Thank you all!!

Sue · 13 November 2019

Agent replied · 11 November 2024

It is brilliant to read another 5* positive review for our local team. Thank you for taking the time to leave us your comments. Best wishes, Scott

5/5

Google

Bridgefords stalybridge are so helpful and responsive. They kept us informed and upto date with everything, chased up things that we thought were taking too long and couldn’t have done more for us. I would definitely recommend them and indeed, have done. Richard, Caitlin and Stacey all knew us and where we were upto with our purchase, they gave us advice when we needed it. Thanks again Team StalybridgePositiveResponsiveness, Quality, Professionalism, Value

Beverley · 12 November 2021

Agent replied · 11 November 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Richard and his team were great, from start to finish for the sale of our house. Would highly recommend them. They were efficient, professional and great at keeping us up to date throughout every stage.

Ian · 13 November 2017

Agent replied · 11 November 2024

Hello Ian, thank you for this wonderful 5* review of our Bridgfords branch in Stalybridge! I'm delighted to read that you had such a great experience and that Richard and the team provided such a professional and efficient service.

5/5

Google

Richard, Stacy and the team are brilliant. They are professional and helpful. They sold our house within 24 hours because they contacted the contacts on their database with our property details to find a match.

Becky · 13 November 2017

Agent replied · 11 November 2024

Hi Becky! Congratulations on the sale of your property! The Bridgfords team in Stalybridge aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service throughout your sale! I will pass on your wonderful review to Richard, Stacy and the rest of the team. Kind regards.

4/5

Google

Used Victoria based at Bridgefords for my mortage deal. She was professional, always in hand to help and offered fantastic advice and service. Highly recommend

Gareth · 20 February 2025

Agent replied · 22 May 2025

Thank you Gareth for your lovely review and recommendation. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Do not trust them, they will rob you blind

Do not under any circumstances go with these! They will steal from you. They never asked prior to us applying whether we would need a guarantor and because it became obvious we did after application they decided not to go with us and stole our holding deposit from us. We a family with a small child and a baby on its way and they refused to give us our money back. They wouldn't budge a little bit. Not even offer a little bit back. Horrible estate agent that will rob you blind. Do not trust them!!!!

Natalie · 26 January 2024

1/5

Trustpilot

Zero engagement for deposit return

My tenancy ended on 9th Jan and I emailed Bridgfords to ask how I go about getting my deposit back.Emailed again on 15th Jan saying there had been no reply received to my request.An agent did respond so say someone from the deposit team would be in touch.Chased again on 22nd Jan advising that nothing had been heard - to date zero response.They were very good when it came to take my money. There can be no excuse for the lack of engagement. A dispute has been raised with MyDeposit.

Katherine · 26 January 2024

5/5

Trustpilot

We highly recommend Bridgfords

We highly recommend Bridgfords - Whitby. Maddie, Victoria and the team are amazing. They are very approachable, friendly, have excellent communication and also very knowledgeable on the area and of the market.

Mr · 23 January 2024

5/5

Google

Many thanks Richard and team, you did a great job can not thank you all enough very professional,in contact all the time,a great service.Many thanksPositiveResponsiveness, Quality, Professionalism, Value

Beryl · 12 November 2020

Agent replied · 11 November 2024

Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations

5/5

Google

We had originally phoned up to book a viewing for a different house, but Caitlin let us know about one that hadn't gone on the market yet, which is the one we ended up buying! So a massive thankyou! She's been there to answer all of our questions and has kept us up to date when things have been delayed. Would definitely recommend!

L · 12 November 2022

Agent replied · 11 November 2024

Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Great company to deal with very…

Great company to deal with very professional couldn't help me enough would definitely recommend.

Mrs · 15 April 2026

5/5

Google

Absolutely fantastic help with what looked like a awkward sale but kept on line throughout especially by caitlin A quick sale at top price as promised by Richard, returned telephone calls I never thought I'd say a faultless estate agents Well done all hope we work together again soon Regards John fitzmaurice

John · 10 October 2023

Agent replied · 11 November 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

1/5

Google

These are the worse estate agents I have ever dealt with! I was warned not to use them, I thought I would give them the benefit of the doubt. What a big mistake!

Linda · 10 October 2024

Agent replied · 11 November 2024

Please do contact us via review@countrywide.co.uk if you wish to discuss further your rating and any concerns you may have Linda. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Bridgfords Denton team was extremely…

Bridgfords Denton team! 5*Denton branch team was extremely helpful, professional and pleasure to dealing with. They helped me to make my move to a new property within a couple of weeks and supported me throughout, including communication with all the suppliers. Megan was absolutely brilliant, she showed great support and care, professional approach in a timely manner. I would highly recommend.

Oleksandra · 5 February 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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