Trusted Agent profile · Tameside

Bridgfords Stalybridge reviews in Tameside

2.9

★★★★★

647 reviews across 2 platforms

53 Mottram Road, Stalybridge, SK15 2QP, Tameside, SK15 2QP

Bridgfords's office in Tameside, at 53 Mottram Road, is rated 2.9 out of 5 across 647 reviews on two platforms, including 194 Google reviews rated 4.6.

Google logo

4.6 / 5

194

Reviews on Google

This office

Trustpilot logo

453

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Tameside office, from every platform, shown as written. First names only.

1/5

Trustpilot

Rip off Britain would have a field day…

Rip off Britain would have a field day with this lot I turned down my perfect property once I found out it was it was this terrible company ! How they still in business I have no idea

Tony · 6 January 2026

5/5

Google

Great service, efficient and made the process easy. Thank you to Richard and team, highly recommend!

Tyrese · 10 October 2023

Agent replied · 11 November 2024

Thank you for your terrific recommendation and 5* review. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Apalling handling of my mother-in-laws…

Apalling handling of my mother-in-laws property. Took a massive %age of the rent, did nothing for the money, never communicated, never responded to messages or calls, left us with a squatting tennant for over a year after being serviced notice, never checked the property properly, never followed up on the deposit so we lost that as well. One star is far too much to give them. I suggest you never consider using this company.

Andrew · 25 November 2024

5/5

Google

Excellent. I had 3 agents out to the property but felt the most confident and trust it Bridgfords. Kept me informed, helped right through the journey. Very happy, great friendly, professional staff. Recommend, my brother is now using them. Well done, timely, low stress sale.

Lyndsey · 10 October 2024

Agent replied · 11 November 2024

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations

1/5

Trustpilot

They are shocking

They are shocking.I emailed & spoke to them at the middlesbrough branch about a property near 2 weeks ago. on the phone i was told the potential move in date was 8/9/24 They told me they would do a video tour heard nothing so chased them to which they came back with a rubbish excuse the tenant hadnt been in touch so they couldnt get into the propertyI withdrew interestThey are shocking at communication & couldn't run a bath

Finn · 2 September 2024

1/5

Trustpilot

they say they are going to call you…

they say they are going to call you back but they dont too many sales reps only interested in their commission very poor service, avoid this company

Michael · 1 April 2026

1/5

Trustpilot

4th tennant same issues- damp, mould, negligence

I am the forth tennant leaving my current rental property with the same letting agency and landlord due to the same issues. Mold, damp, negligence and conditions quite frankly not fit for living. I'm breaking my tenancy agreement with permission of the landlord, however never expected to be hit with Bridgfords re-housing fee because quite frankly didn't expect bridgfords to take on this property with a now fifth tennant following years of the same issues not fixed. The 95 year old landlord lord is maybe not able to care for this property but I'm not reviewing him right now. There's something really sinister about a company needing capital gain to the degree that they are willing to miss sell and mislead another tennant into this property a fifth time. Please please stay away.Edit- just noticed that they have a new tennant already from a video viewing alone. Pictures posted of the property are from years ago. Next tennant likely spun the same lines as me, "we are so busy with viewings on this property it's so desirable we can't possibly fit you in, take the video viewing and we advise you to go for it within the next 24 hours before it gets snapped up" there have been no physical viewings of this property whilst I have been here. This is miss selling and pressure sell tactics. The next person will likely have had to pay the same heavy holding fee as me, there rent has gone up by £50 and their deposit by £200 from the 7 month's when I came in with minimal work done on the neglected property. This company is predatory.

Robin · 7 August 2024

5/5

Google

Really great service from Bridgefords, helpful staff and really supportive over a stressful time. Thanks to Richard for always keeping us updated and being as helpful as possible in chasing other people up.PositiveResponsiveness

Stephanie · 12 November 2021

Agent replied · 11 November 2024

Many thanks for the excellent 5* review. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Chris Parkin was my mortgage broker

Chris Parkin was my mortgage broker, really helpful I had been told from another company that I would not be able to get a mortgage, Chris went above and beyond to make it happen. We had issues with the lender taking unnecessary time on some issues Chris chased them everyday and I am now in my lovely new home. I will definitely recommend Chris in the future.

Amanda · 10 June 2021

5/5

Google

Super professional team and so so helpful. First house with lots of questions and they were able to answer them all and put me at ease. Couldn’t recommend a better place and team ! Thank you so much for all the hard work

Abbie · 10 October 2024

Agent replied · 11 November 2024

Thanks Abbie Ferris for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Awful customer service

Awful customer service, do not respond to emails, make you feel like an idiot on the phone for asking questions after not getting responses. absolutely gutted that I have to deal with this company.

Sarah · 20 January 2026

5/5

Google

From the initial viewing through to completion the care and service from all the staff at Bridgefords was excellent. I wouldn’t hesitate to recommend them to anyone thinking about buying or selling.

Jo · 12 November 2021

Agent replied · 11 November 2024

Thank you for your wonderful 5* review of our local team and glowing recommendation. I shall made sure the local team are made aware of your kind words along with their Regional Director. Kind Regards, Scott @ Customer Care

5/5

Google

Bridgfords Stalybridge store staff were all very down to earth, responsive to calls and emails and I genuinely believe they have their clients best interests with everything they do. We unfortuently had to withdraw from the sale 5 months in due to the chain collapsing above us however they were very understanding and we incurred no financial loss through bridgfords which was amazing given the stressful time we was in. Will use again. Mortage advisor Pamela who was recommended was faultless however please shop around for solicitors as we were dissatisfied with conveyancing connect.PositiveResponsiveness, Professionalism

Hannah · 12 November 2021

Agent replied · 11 November 2024

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Caitlin was a big help in moving my house sale forwards, a great communicator and is a credit to the Bridgfords team. Many thanks!

Kate · 12 November 2022

Agent replied · 11 November 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

made me complete 5 recaptchas to…

made me complete 5 recaptchas to unsubscribe from their spammy emails. this is a tactic to waste people's time so they give up and stay signed up to emails. why would I need to prove my identity to unsubscribe from emails? even a hacker would have better things to do

Nicholas · 13 August 2025

1/5

Trustpilot

Just don't waste your time

If you want a company of people with minimal care for you and the process, who don't do what they tell you they are going to do, and then when you're trying to find out where things are up to, never answer the phone, Bridgfords are the one.

Jonathan · 2 September 2025

1/5

Trustpilot

Lack of communication, unethical and unprofessional Practices

I had a very disappointing experience with [Agency Name]. I initially booked a viewing for a flat that was on sale, only to find out the appointment was cancelled because the flat was sold, and they forgot to inform me.Giving them another chance, I booked a viewing for another property. However, they insisted that I use their mortgage advisor even though I already had one and an Agreement in Principle. When I refused to change my mortgage advisor, they immediately cancelled my viewing appointment. This kind of behaviour is unprofessional and unethical. I would not recommend this agency to anyone.

Barbara · 25 June 2024

5/5

Google

Ellie was really helpful from the start of enquiring to completion day. I also took her advice and used the Soliciters recommended from Bridgfords to keep the whole process in house. Excellent service.PositiveResponsiveness, Quality, Professionalism, Value

Cole · 12 November 2020

Agent replied · 11 November 2024

It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations

5/5

Trustpilot

Rebecca Farnell was very excellent

Rebecca Farnell was very excellent, from the day of the viewing till the day it was concluded. she was friendly, kind, and her customer services skill was fantastic as well. i reckon you give her a raise. well done.

Idowu · 26 January 2024

1/5

Trustpilot

Illegal practices

Illegal practices! Referred to the Property Ombudsman because contract was completed by manager, Tammi, and not ourselves, meaning we incurred hundreds of pounds of additional costs. Additional problems included; no marketing of the property, little, if any, communication. Should have gone to any of the other local estate agents.

Gemma · 9 August 2025

5/5

Trustpilot

Ashley - Great Sankey

Ashley, at the Sankey Branch, was brilliant! My offer was confirmed in August 21 and after many date changes I pulled out when the vendors wanted a 'provisional' completion of April 22! Through all that time Ashley kept me up to date and went above and beyond to try and get the sale to completion. She is a credit to Bridgfords

Susan · 13 January 2022

5/5

Trustpilot

Reliable and helpful

This is a great agency: they put us in touch with our new landlords and were very helpful every step of the way (special thanks to Ash!). They were always easy to reach, responsive and polite. When we arrived at the new place we had a lovely welcome pack waiting for us. Thanks for everything, Bridgfords!

Clara · 15 August 2022

1/5

Trustpilot

Awful service and expensive fees. Landlords should use someone else.

Been with Bridgfords for a few months and cant really give positive feedback back on any part of their service. They are slow to respond, aggressive and generally useless. Their service centre is completely separate from the lettings team which results on breakdown in communication and poor service. They are great at selling their service to entice you in then run a mile once you are signed up.

Ped · 3 December 2024

5/5

Google

I cannot praise highly enough the team at the Stalybridge office, Richard, Stacey and Caitlin. At times, I struggled to cope with some of the problems thrown up during the sale process, alongside my husband being very ill. The team was always there for us and did their utmost to provide help and advice. I found them a most professional, knowledgeable and kind group of people. Thank you once again.

Christine · 10 October 2022

Agent replied · 11 November 2024

Thank you for your glowing 5* review and your kind words. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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