Every review we hold for the Tameside office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat experience with the Gosforth branch
Great experience with the Gosforth branch. I’d been struggling for almost 6 months with another estate agent to get my flat ready and tenanted. It only took Jennalise and team 2-3 weeks to have the apartment readied and tenanted after taking the keys from the other agent. She was very hands-on, responsive and professional. Thank you so much!
David · 12 May 2023
★★★★★ 5/5
TrustpilotGreat experience with Maciek…
Great experience with Maciek Starczewski. He had remortgaged my house when no mortgage brokers could help. Huge thank you ☺️.
Aiman · 29 June 2026
★★★★★ 5/5
GoogleWe gone with Bridgefords Stalybridge because of the reputation of the company within our community. Bridgefords is very communicative and is very responsive to our requirements. They provide a very professional service and I can highly recommend them.PositiveResponsiveness, Professionalism
J · 12 November 2021
Agent replied · 11 November 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GooglePurchased my property via Bridgfords in Stalybridge. Stacy was excellent and was on hand to help all the way through the purchasing process. Pam the mortgage advisor was excellent. Fast and efficient and helped me get the best mortgage deal to suit my needs. 5 star service.
Deborah · 13 November 2019
Agent replied · 11 November 2024
Thank you for your kind 5* review! I will make sure your wonderful words are forwarded to our local team. Best wishes, Scott
★★★★★ 2/5
TrustpilotVery unsatisfactory experience so far!
Put in an offer on an already vacant flat at the beginning of the week as the property I'm currently in has sold so i need to find somewhere urgently and this fitted the bill perfectly.. Rang them back today to find out why I've not heard anything from them to only find out they still had not submitted my offer to the seller and that they would be doing it today and would get back to me later about the outcome of my offer..surprise surprise i have not heard anything back from them im appalled at their lack of enthusiasm I thought they were ment to be selling properties not sitting on them!! I also mistakenly thought they were a reputable estate agents until I read all the negative reviews on here some with the similar experience I'm currently having with them!!
Sam · 25 October 2024
★★★★★ 5/5
TrustpilotRecently moved to Huddersfield
I have recently moved to Huddersfield from London and Bridgfords was incredible. Sarah has been with me through the whole process and has been really helpful with all my enquiries. Also got back to emails quickly which is great as moving can be stressful. There was a welcoming pack of goodies when I got to the property!! Very satisfied with their customer service.
Jessica · 3 November 2022
★★★★★ 1/5
TrustpilotVery bizarre ethos
My wife and I found a property of interest being marketed by the Washington branch. We were in a very strong position regarding our status as we are actually completing on our current property on the 30th and prepared to move into rented to get the right house moving forward. This was pointed out to the representative who took the phone call. We viewed the property and I must say the young lady who came out was very friendly and professional. It was very clear from both the pictures and the live viewing that the property required a lot of work both inside and out to make it liveable. We exercised due diligence and found that the property next door had been on the market in June 2024 for exactly the same price as the one we had interest in but it had been fully modernised, had an extension and fully landscaped garden. We felt a below asking price was in order taking this information into consideration and made contact again with the Washington office. The offer was put forward and we were told as it was 5 minutes to closing they would contact the vendors Monday and be in touch. Monday came and went with no follow up call. Today I rang back in and spoke to the exact person I’d discussed the offer with and he seemed totally un phased he hadn’t made any contact with an update. I explained the rational behind the offer regarding the house next door and he replied ahhh that house is much smaller. When I pointed out we had the original listing in front of us and it was exactly the same he just said oh and moved on. Again we explained the situation and even intimated we may go up a little. He said he would go back to the vendors and call me back. Well would you believe it still no call back. I’m really now not surprised after reading the rest of the reviews on here but I do hope someone of a higher level reads this and maybe educates this chap on the art of selling and negotiating. Right now he’s more sales prevention and a poor representative for front of house sales. We will move on and look elsewhere.
Paul · 22 October 2024
★★★★★ 5/5
GoogleHighly recommended. Richard and Caitlin were consistently professional and helpful throughout the whole process. They responded to any enquiries quickly and were on the ball with everything. Overall a friendly and positive experience would definitely use Bridgfords again.
Clauds · 12 November 2021
Agent replied · 11 November 2024
Thank you for your brilliant recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBridgfords Stalybridge were really helpful throughout the process. They sold my house really quickly and have kept in touch all the way to exchange of contracts and completion. Stacy and Richard have been particularly great to deal with!PositiveProfessionalism
Justine · 12 November 2021
Agent replied · 11 November 2024
Thank you for your outstanding 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotScheming, conniving people
They were nice enough when I wanted to rent a property. Not so nice at the end of my tenancy when they withheld my ENTIRE deposit without providing any breakdown of costs, reasoning and ignored all my requests. I had to make a claim through the My Deposits scheme who eventually recovered most of my deposit back. Company were useless, unhelpful, rude and trying to take advantage of a young girl living by herself. Well you made a bad choice because I got back what was mine, no thanks to you, and will NEVER rent or buy through yourselves again.
Emily · 18 October 2018
★★★★★ 1/5
TrustpilotNot even worth one star
Not even worth one star. I am the landlord and I received the worst service I've ever experiences. If you want to be ignored for weeks and lose money, use their service. I was holding off at giving this review hoping that things will improve, but after weeks of chasing my emails were falling on the deaf ears. First of all, accounts either too busy or too incompetent to deal with basic request, not willing to investigate any repair issues charges, the companies they are using to fix the property are doing botched jobs, resulting in hundreds of pounds loses. Sheer irresponsibility and lack of professionalism, unwillingness to help or resolve any problems leaves you humiliated as a customer, I would go quietly if I wasn't paying any money, but since I'm being charged EACH MONTH for the service which I COULD DO MYSELF, I think I deserve to say something! I really hope I can close my account as soon as possible because I'm really done with being neglected. Can I just ask, how hard is it to reply to an email? Be prepared to wait a week, of FOUR in my case. Horrible, caused huge distress and I really hope your management take note of all the negative response EVERYWHERE and do something about it. Lettings agency on the other hand in Swinton on the other hand is lovely and Hannah Smith was particularly help full, than her for that.
Yuna · 8 June 2018
★★★★★ 5/5
GoogleThe staff at Bridgfords in Stalybridge were so professional, proactive and very helpful. This was a stress free experience and I would recommend them to anyone selling a house. They made sure that everyone communicated. Thank you Richard, Stacey and Amy for all your help.
Debra · 13 November 2019
Agent replied · 11 November 2024
Thank you Debra for taking the time to leave us this great 5* review! It's great to see that the professional and friendly approach taken by the Bridgfords branch made this a stress free experience for you.
Kind regards, Lucy.
★★★★★ 1/5
TrustpilotMade an offer on a property
Made an offer on a property. Which was accepted. Property was removed from rightmove. Had a survey carried out RICs survey 2. Before even getting the Survey report back. The property was back on rightmove. As Bridgfords driving up cost for there commission on property sales. Blaming cooperate client. Very poor practice stay clear of.
Nathan · 1 June 2023
★★★★★ 4/5
GoogleThere were cheaper options but I found them really helpful and they were always very quick to respond and help me out. My house had proved difficult to sell but they found me a buyer within a few months, albeit for a bit less than the asking price.
Mike · 13 November 2017
Agent replied · 11 November 2024
Thank you very much for taking the time to leave us this feedback. I am glad that the team were helpful. However, If you would like to discuss your experience in greater detail please email us at review@countrywide.co.uk. Regards, Sarah
★★★★★ 5/5
GoogleVictoria was great at finding us the best mortgage deal and got everything in place quickly! Thank you for all your help in buying our very first family homePositiveQuality
Natalie · 12 November 2022
Agent replied · 11 November 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotI was tenant for 8 years
I was tenant for 8 years, problems with communication, leaking roof repaired after 6 months, need it to call every 2 weeks to have an answer that "we will contact landlord, team or anyone else in the next 1 hour". Yeah 6 months water was leaking on my head. The best part is that something like that is with everything. Now I'm waiting for my deposit after when I moved out. There is barely any communication, no confirmation and very bad service even at the end of my tenancy. If you like problems and bad service you can do the business with Bridgfords. If you like good service and nice people you need to look anywhere else.
Lucas · 17 October 2017
★★★★★ 5/5
TrustpilotMortgage adviser at Halifax branch
Lee the mortgage adviser at the Halifax West Yorkshire branch is amazing. I was trying to get my property re-mortgaged and as this was the first time I’d gone through it I was a bit nervous to say the least. The property in question was my dads who had passed away. Lee was brilliant, I did really know what I was doing and I had spoken to many different mortgage advisers. After speaking with them I just through the others just wanted my money but Lee was different. He spent time explaining everything to me and was always there if I needed him. Was hard to get him on the phone but he would email back as soon as he could. He did everything right for me and I highly recommend him. I will be going back to him once my term has come to an end, every time.
Charlie · 13 August 2017
★★★★★ 5/5
GoogleRick and the team at the Stalybridge branch were fantastic throughout my purchase. Always available to answer any questions, full of knowledge on the local area and really helpful in the legal side of things. Would highly recommend. At first I was slightly disappointed in the conveyancing quote they provided to help me complete the purchase but just simply used my own solicitor. However this did not work in my favour due to numerous issues with my 'cheaper solicitor'! You get what you pay for. Always worth paying that little extra to get a smooth purchase.
Charles · 13 November 2016
★★★★★ 5/5
GoogleI cannot highly enough recommend this branch of Bridgfords. Their expertise and professionalism is superb, special mention to Richard and Stacy.
I am only sorry that I did not contact them sooner, to avoid the disappointment of dealing with other cheaper but ineffectual agents. My property was sold by them before it was even marketed online or in print (and in their shop window). This is because this team rang around their buying contacts !!!!
Finally, I would also highly recommend using Bridgfords conveyancing solicitors Countrywide. Whilst they are not the cheapest option their fast track service is fantastic. It keeps you updated via email on every step that has been completed in the process, it is so reassuring to see how things are moving along every couple of days or so.
Fiona · 13 November 2016
★★★★★ 1/5
TrustpilotBridgefords Tameside lost trust…
good at getting you to sign the dotted line to sell your property, started off viewings turning up with no bookings, dealing with different staff members, delay in reply’s and emails sometimes ignoring them all together. we sold after 3 days to a buyer who was known to them (previous employee). only to find out that she been informed of a new property viewed it and offer accepted less than 24hrs of going on Rightmove. Went on Rightmove on the 16th we received an email midday on 17th to inform us she pulled out. now going with a different agent hopefully a trusted one
Joanne · 16 September 2024
★★★★★ 5/5
GoogleThank you Richard and your team for all your help and guidance, especially Stacy and Elly. (No creeping intended by the way). in the purchase of our new home. we will always recommend you for the professionalism shown within your branch. Jim & Lesley.
Jim · 13 November 2019
Agent replied · 11 November 2024
Thank you for your great 5* review! I will of course make sure our local team are made aware of your kind comments. Best wishes, Scott
★★★★★ 5/5
TrustpilotHighly recommend
Beverly/Nicola and team at the Burnley Branch have been utterly amazing dealing with my property purchase. Super quick responses to emails, calls. Friendly service. I couldn't of asked for a better service. Highly recommended.They are a credit to this company.
Jan · 26 April 2024
★★★★★ 5/5
GoogleWe’ve recently sold our house with Bridgfords. Excellent customer service and very professional throughout., Richard and Stacey kept us updated throughout the whole process and chased solicitors too
Lianne · 12 November 2022
Agent replied · 11 November 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotBridgfords Denton
Cant recommend Bridgfords Denton enough. Bought through them recently. The team were so helpful throughout. Great communication, nothing was too much trouble. Aldo used their mortgage advisor, Gemma. She was fantastic. Never dealt with a broker like her! She went through the whole process in detail and always on hand to answer any questions I had! Many thanks to Ryan, Stacey, Adam and Gemma. You guys made what could have been a stressful so smooth!
Gone · 24 January 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.