Bridgfords Stalybridge reviews in Tameside

★★★★★ 5/5

Google

Ellie and Richard were very helpful and quick to respond to any enquiries we had. They were super nice and as soon as they had come up with a house on the market we might be interested they would let us know ASAP. We can’t thank you enough for your help. Thank you for your amazing service!PositiveResponsiveness, Quality, Professionalism, Value

Erin · 12 November 2020

★★★★★ 5/5

Google

Victoria has been an amazing mortgage broker. She has gone above and beyond. She was very responsive, even on her days off! She made having a baby and moving house at the same time less stressful. Thanks for all your support, Laura and DalePositiveResponsiveness, Quality, Professionalism, Value

Laura · 12 November 2022

★★★★★ 5/5

Trustpilot

Bamber Bridge Office

Bamber Bridge OfficeJust a note to say a huge thank you to Jayne and Lisa, this is the third house they have sold for us throughout the years - and each within 6 weeks. They have always taken care of everything from viewings through to sales and always go above and beyond to assist us as our family has grown.Huge thank you for everything.Lindsay and Steve

Lindsaylittlewoodhotmail.co.uk · 18 November 2023

★★★★★ 1/5

Trustpilot

Bridgfords

Extremely unprofessional company.Absolutely no communication skills with each other (or with us as the landlords). This resulted in us losing money, and money being taken incorrectly on several occasions.Whenever an issue was raised with Stephen, we had to send numerous emails over weeks to receive any answers as to what was going on. They always had to be chased up, and would never email on their own to let us know what was happening.When an issue had been raised, some staff would send patronising emails, rather than trying to solve the issue, especially Chloe and Lauren. This was just another area of unprofessionalism that was shown.A company that was sent to take photos to assess damage to the property was appalling. They 'forgot' to take photographs of important areas that had been damaged, such as the flooring that had come up.A tenant reported a leak to the company, which was not reported to us at all (again a lack of communication). This resulted in us having to pay over 1500 pounds for a new floor.We were told that no further money was owed to the company, and all that was left to sort was the amount of deposit money that would be returned to us for damages to the property. When we received this, hundreds of pounds had been deducted from the company, with no explanation as to what this was and why this was deducted.On another occasion, we told the company not to carry out an annual gas check as the tenant was leaving. They ignored this, did not even bother to let us know that they had carried this out until over 2 months later when we continuously questioned what was going on. We never received this money back, and despite emails proving the lack of communication, not even an apology was given.It became extremely obvious that this is simply a money making business, with no regard for the customer. We originally had Bridgfords in full control of the property, however with every necessary repair, they would always quote ridiculous amounts compared to any other company that we dealt with. They tried to take money off us at every opportunity, again with a lack of explanation and no actual service.We have numerous properties, and would definitely not recommend this company, or use them to manage any of our properties in the future. A huge improvement in communication and professionalism needs to be made.

Nicole · 11 September 2022

★★★★★ 5/5

Google

Couldn’t of asked for a better experience! Dealt with Stacey & Victoria all the way through they have been amazing keeping us up to date with every step always keeping a us in the loop! Made our process of buying a house so easy 🥰 …

Chelsea · 12 November 2022

★★★★★ 5/5

Google

Great experience with Bridgefords. Caitlin and Richard were always on the ball and would find out the answers to my queries even when I was getting nowhere with the solicitors. Thank you, would definitely recommend.

Susan · 10 October 2023

★★★★★ 5/5

Google

Just a few words to say thanks to Richard and his team for all their help in selling our house.We found everyone pulling together in a way that is not often found in today’s work ethics, which we really appreciated.We will highly recommend Bridgefords Stalybridge to our friends and family members with no hesitation..job well done,thanks again to everyone at Bridgefords.

Kenny · 12 January 2020

★★★★★ 5/5

Trustpilot

Grace at Bridgfords Withington was…

Grace at Bridgfords Withington was great in helping us through the viewing and application process. She fit us in last minute to a viewing of a house in manchester that we ended up signing and was excellent at keeping us updated during the whole process. Couldn’t have asked for better :)

Niamh · 16 August 2024

★★★★★ 5/5

Google

Bridgfords have been brilliant from beginning to end. I initially went with one of those cheaper online type of estate agents, much to my regret. I contacted Bridgfords and within two weeks I had viewers and a buyer. Ellie and Richard kept me fully informed at every point. Thank you Bridgfords for everything. Di.PositiveResponsiveness, Quality, Professionalism, Value

Dianne · 12 November 2020

★★★★★ 1/5

Trustpilot

They rented me a house at 26 Jefferson…

They rented me a house at 26 Jefferson Walk ST16 1WF and I listened to construction noises for 1 year and they forced me to sign an additional contract for 1 year even though I told them before. They tried to rent me this house above market prices. When I left, they had no other choice so they rented it to others at a lower price. They are not honest and try to rip people off. Also, do not trust the zero deposit system, they work together and try to get money from you

Emre · 22 April 2025

★★★★★ 5/5

Google

Ellie and Richard were absolutely amazing. Very professional and friendly ,they kept us up to date at all times. Bridgfords were our buying agent and were far superior to our agent and without question I would use them in the future and would recommend others to. Thank you we couldn't have one it without you!PositiveResponsiveness, Professionalism

TP · 12 November 2020

★★★★★ 5/5

Google

Excellent service nothing too much trouble all the staff especially Caitlin who's patience with my lack of modern technology guided me through all emails etc. A credit to the company Many thanks

Giuseppe · 10 October 2023

★★★★★ 5/5

Google

From start to finish Stacey has been amazing and always on the ball. I have nothing but high recommendations for this estate agents and all the staff that work there. OUTSTANDING !!!

Liam · 10 October 2023

★★★★★ 2/5

Trustpilot

Had to call numerous times over two…

Had to call numerous times over two days before someone answered, waited a week for the viewing to be called two two hours before for confirmation I was attending, then one hour before they call again and cancel because someones car broke down. Absolute pants.

Lee · 21 March 2026

★★★★★ 5/5

Trustpilot

Excellent Customer Service

I visited a number of estate agents in Halifax Centre last week and Bridgfords were the best by far. On entry I was welcomed by Courtney who went above and beyond to help me with my enquiry. She took my details and added me to the mailing list for updates and has been actively sending properties that may be of interest to me ever since. Her colleague Alix was also really helpful. You can feel that the culture here is all about the people & customer. The estate agent I went to prior (not mentioning any names but very, very close to Bridgfords) had me sitting around for 10 minutes whilst on a call then reluctantly gave me a print out of a property that already had 25 people booked to view the next day (a pointless exercise, just fob me off why don't you) He didn't even take my details and I felt as though he couldn't wait to go for his lunch. Now that's what bad customer service. But Bridgfords do not deserve bad press. May I urge you to please take no notice of the bad reviews below because the team here are warm, welcoming & lovely and good at what they do so keep you heads high, because you deserve a big well done! :)

A · 17 March 2022

★★★★★ 5/5

Google

A big thank you to Ellie and Richard for their perseverance with my house sale. There were a few challenges outside of their control but they kept at it and I was always kept in the loop and in constant contact even during lockdown. Well done and keep up the good work!PositiveResponsiveness, Quality, Professionalism, Value

Beverley · 12 November 2020

★★★★★ 5/5

Google

I would like to thank Stacy and Richard for the professional way they handled our house sale.we had a bad experience with another estate agency before chosing Bridgfords and the difference was obvious from the start. their staff were always curtious and helpful when we called and we felt valued as a client. would recomend them to friends and family.

Paul · 13 November 2018

★★★★★ 5/5

Google

We bought a house that was marketed by Bridgfords, Stalybridge. The sale took a long time to go through (not due to Bridgfords!), but thankfully we were helped & supported all the way through by Richard and his team. Great service :o)

Alan · 12 November 2022

★★★★★ 5/5

Google

The team at Brigfords were amazing start to finish, Stacy ensured my purchasing position very quickly and was quick to communicate with her and Richard throughout the sale. Everyone was always really helpful and will be purchasing through Brigfords again!

Sean · 11 January 2023

★★★★★ 1/5

Trustpilot

Glad I wasn’t the seller

Tried to book a viewing of a property that had been on the market for almost a year. Had to call twice before I got a response. They couldn’t offer anything sooner than a week after my call. No wonder the house hadn’t sold.

CustomerDTA · 13 March 2026

★★★★★ 1/5

Trustpilot

After being shown a property for rent…

After being shown a property for rent I…After being shown a property for rent I informed the agent from Bridgfords in Sale that I’d like to put an offer in. The agency said she’d call later that day to talk me through the checks required ect and how to proceed. No call me no response from texts from the agent. When I called the office I was informed an offer was put in the day after I’d viewed the place and it was now off the market!! How was I not able to put an offer in. Had my time wasted be lied too. Had to take time out of work during a busy period to be ignored. Stay well clear of Bridgfords in sale. I won’t mention the agents name publicly as much as I’d like too

Angry · 27 December 2021

★★★★★ 5/5

Google

Ellie at Bridgefords Stalybridge was extremely patient and understanding when it cane to helping me find a house last year. She always listened to what I wanted and kept me informed of any new properties that came onto the market which fitted my criteria. Thank you for all of your help.PositiveResponsiveness, Quality, Professionalism

Jade · 12 November 2020

★★★★★ 5/5

Google

Perfect service from Richard and the team, they kept me up to date throughout the sale of my property, even through the Covid19 lockdown. It was not a straight forward sale, but the whole team remained professional and proactive. Really glad we chose Bridgfords Stalybridge and would definitely use them again.PositiveResponsiveness, Quality, Professionalism

Harry · 12 November 2020

★★★★★ 5/5

Google

Dealt with Richard with both the sale and purchase of our new house. We both sold and purchased within a week but the excellent service did not end there. Nothing was too much to ask, Richard was always professional and contactable throughout the process. We would highly recommend. Thanks for all your help.

Sarah · 12 November 2020