Trusted Agent profile · Tameside

Bridgfords Stalybridge reviews in Tameside

2.9

★★★★★

648 reviews across 2 platforms

53 Mottram Road, Stalybridge, SK15 2QP, Tameside, SK15 2QP

Bridgfords's office in Tameside, at 53 Mottram Road, is rated 2.9 out of 5 across 648 reviews on two platforms, including 194 Google reviews rated 4.6.

Google logo

4.6 / 5

194

Reviews on Google

This office

Trustpilot logo

454

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Tameside office, from every platform, shown as written. First names only.

5/5

Google

Dealing with Ellis for my first house purchase was a delight, it was refreshing to experience an estate agents that wasn't completely biased and was upfront and honest about where documents/processes were and chasing all the relevant people. Thank you Ellis!

Alex · 11 October 2024

Agent replied · 11 November 2024

Thanks for the excellent 5* review Alex! Thanks for your thoughtful comments about Ellis and our Stalybridge team. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Holly & Nathanial @ Stockton Heath

I’m so grateful to Nathanial, Holly and Sam at Bridgfords Stockton Heath. They’ve helped me through two moves during one of the hardest times in my life, and their support has genuinely meant the world. They were kind, patient and completely on top of everything. Thank you for going above and beyond for me.

RL · 4 August 2026

1/5

Trustpilot

Avoid

Unfortunately, i read these reviews quite late and I am in agreement with all the negative opinions about Bridgfords Withington. We tried to buy a flat, but when we told them that we have our own mortgage advisor, the communication stopped. When we tried to get updates, they would try to discourage us to continue. They went on making an offer for our maximum budget, despite only having 1 additional buyer who offered 25k less than us. Dishonesty/ lack of transparency and totally unprofessionalism, especially Richard/ Hammad. I am happy I did not use their services, and I now select properties which are not in their portfolio. Quite sure the seller has received a lower offer as well, which is a shame as the flat was superb. Avoid!

Horia · 4 June 2024

5/5

Google

We cannot thank Bridgefords enough for there fantastic service. Richard who valued our property is professional friendly and polite and advertised our property with style. Stacy and Caitlin work tirelessly for there clients, we cannot praise these ladies enough. If something needs doing they do it, no messing about. Bridgefords are the best,, could not recommend them enough.

Raymond · 10 October 2023

Agent replied · 11 November 2024

Thank you for your wonderful recommendation and 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

The team at Bridgfords Stalybridge have been helpful and informative throughout with clear communication. They sold our house very quickly. Without a doubt the best money we spent during this process was hiring Pam Huq, the countrywide mortgage advisor that operates out of Bridgefords Stalybridge. Pam was excellent at breaking down and explaining in layman's terms the baffling world of mortgages. Pam was always available to answer our questions, from the simplest to the most complex, and responded very quickly via email. On a number of occasions Pam went beyond her remit in order to help us with questions we had about other areas of our sale/purchase. I would thoroughly recommend speaking to Pam about your mortgage needs.

Edwin · 12 November 2020

Agent replied · 11 November 2024

Thank you for your wonderful 5* review! It is always great to read such positive comments about our dedicated local team. Best wishes, Scott

5/5

Google

An Estate Agency That Absolute Pleasure To Deal With. We have viewed a property recently with this agent and from initial contact (by email) it was an incredible experience. Kaitlin was sealing with us to arrange a viewing, she was polite, great communicator, demonstrated great deal of initiative. Kaitlin was there on Saturday morning, before appointed time of 9am, with property's doors open, printouts ready with property particulars and a land registry map. Excellent service guys! Keep up great work! Also thanks to Ellie and Richard, you are the super team!

Richard · 12 November 2020

Agent replied · 11 November 2024

Thank you for your kind comments and 5* review! Your words have been made known to our local team. Best wishes, Scott

5/5

Google

I would just like to thank Eli and Richard at the Stalybridge Branch for their help in our purchase of one of their properties. From setting up the initial viewings so quickly to managing the process through to completion, they were efficient and thorough. Their professionalism was highlighted even more so when compared to the agents who were selling our property. I would highly recommend Bridgfords to anyone wanting to buy or sell their property without hesitation. Thank you again!

Jenny · 12 November 2020

Agent replied · 11 November 2024

Thank you for your fantastic comments and 5* review! I will make sure your kind comments are forwarded to our local team. Best wishes, Scott

5/5

Google

Myself and my partner used Victoria Ashworth as our financial advisor when purchasing our new house. Vicky was brilliant throughout the whole experience, was always available when we contacted her and found us the best deal for our mortgage. Not only that but she give us some good advice during different stages of buying our house. I would highly recommend using her as you won’t go wrong!!!PositiveProfessionalism

John · 12 November 2022

Agent replied · 11 November 2024

Thanks so much for this fantastic 5* review John! Best wishes, Graham, Customer Relations

5/5

Google

After what seems like the longest move in history through no fault of Bridgefords we have finally completed on our house move and can’t recommend Bridgefords team at Stalybridge enough. The team went above and beyond to make sure all issues that we faced have been dealt with quickly and efficiently. The communication between all parties facilitated by Richard has been brilliant! Worth every penny as far as I’m concernedPositiveResponsiveness, Quality, Professionalism, Value

Clare · 12 November 2021

Agent replied · 11 November 2024

Many thanks for your outstanding comments and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

We are letting

We are letting - our Main contacts have been Through Megan M . She has proven knowledgeable around the new legislation. Flexible in her dealings with us . Most importantly easy to communicate with and responsive. Grace her colleague appeared friendly and focused and a team player. It’s early in the process but we are impressed

David · 13 June 2026

1/5

Trustpilot

Stalybridge branch over promised under achieved

Put my property up for sale with them all they do is over promise, the staff have no idea, couldn’t accept any feed back and very patronising, everything was a struggle after 3 viewings in 7 months took house of the market with them. Absolutely useless as a manager of 40 years if they worked for me they would all be unemployed.Stalybridge branch over promised and under achieved.

Michael · 9 March 2026

5/5

Google

Cannot thank the team here at Bridgfords enough! Very professional and worked quick and efficiently to a fast approaching deadline. Caitlin and Richard were constantly in contact with us the whole way through and Caitlin really pushed to meet the deadline; we completed on the last day before my offer expired! I was able to view the property on a number of occasions and I can finally say I have my first home for my new family.

Francesca · 12 November 2020

Agent replied · 11 November 2024

Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations

5/5

Google

Can't speak more highly of Bridgfords Stalybridge after they helped us sell our house so quickly... SSTC in less than 24 hours!! All the team were super helpful and on the ball, especially Stacy and Richard who kept us updated every step of the way. They were efficient and proactive, and kind and friendly despite the few curveballs which cropped up! Couldn't fault the service provided, thank you Bridgfords for dealing with our sale so professionally and helpfully. 10/10 would recommend.

Kay · 13 November 2019

Agent replied · 11 November 2024

Thank you Kay for your wonderful and detailed 5* review of our local team. I will of course make sure your kind words are forwarded to the whole team and their Regional Director. Kind regards, Scott

2/5

Trustpilot

Branch staff good, conveyancing beyond horrendous

Started the journey of selling my flat with Bridgfords well, great listing, quickly found a buyer, then Bridgfords conveyancing service took over and was incompetent at every turn. 6 months on from accepting an offer I’ve had to end the sale as my mental health couldn’t handle anymore of the misleading, lies and gaslighting from their conveyancers. Was so bad even the branch staff said they were embarrassed at how bad it was.

Andy · 16 January 2026

5/5

Google

It was very difficult to find a house that met my requirements. I have been looking  everywhere for months but when I meet Richard and his team and I explain to them what I want they quickly find the perfect property for me.Victoria also found me the right mortgage and made this process less stressful. I'm So satisfied with your service. Five STAR

Malick · 12 November 2022

Agent replied · 11 November 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Richard and his team have been brilliant throughout the process. From the minute we started, the service has been great. We had a buyer off our first viewing, they supported us with viewing properties and through the selling/buying process. Richard went above and beyond throughout. I would 100% recommend them and will 100% be using them again in the future.PositiveResponsiveness, Quality, Professionalism, Value

Summer · 12 November 2022

Agent replied · 11 November 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

If I could put 0 I would

If I could put 0 I would. My cousin gave notice that he was giving up the flat due to family and health issues. Before he was able to remove his things (within a week) they have taken his belonging and given only some clothing back. They have stolen a family air loom watch (Rolex) , cash that was for Christmas, not given back any expensive trainers .. they have drip fed some things back since like the tvs and yet to receive the Xbox, they have photos of his stuff on their report which they haven’t given back. They are not to be trusted . They are proceeding to trade non ethically and illegally. Reports to police have been made. They prey on vulnerable people

Olivia · 10 November 2025

5/5

Google

We have recently completed on our house purchase and the sellers agent was Bridgfords in Stalybridge. Elisha who was our main contact could not have done more to help the sale run as smoothly as possible. She kept us updated as well as keeping pressure on the solicitors for the sale to move as quickly as possible. I would strongly recommend Elisha and the Bridgfords Stalybridge team if you are looking for a estate agent.

Missy · 12 November 2020

Agent replied · 11 November 2024

Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations

5/5

Google

We asked 5 local estate agents for a valuation. Only Gemma of Bridgfords enthused about our property and went away to do further research. The other four agents were casual in the extreme. Our property sold in two days and Stacy was absolutely dogged about solving many problems even helping us with buying another property in Durham. Friendly, knowedgable and efficient she was a treasure, even helping us to get our next house Insured when there were problems. Now that is value for money! You won't get better than that.

Geoffrey · 13 November 2018

Agent replied · 11 November 2024

Hi Geoffrey, thanks you for your terrific 5* review of Gemma, Stacy and the team at Bridgfords in Stalybridge. Glad that you felt they went above and beyond in helping with your sale and purchase. Best wishes, Tracey.

1/5

Google

Left keys with them to do a measure.no phone calls.no emails...phoned them..always answermachine...no calls back...left it a month( I'm down in London)..phone in..manager Stacey on a call...will ring back in an hour...leave it 2 hours...I call the office..."we have tried calling many times "( no missed calls).... Draw your own conclusions..... ...getting the keys back today after no valuation....going to use one of the other 3 agents who did manage to come up with a valuation....

Chris · 10 December 2024

Agent replied · 8 December 2024

Hello Chris, I'm sorry to hear about your experience with our service. We take feedback seriously and would like to understand more about what happened. Please contact us at review@countrywide.co.uk so we can address your concerns directly. Best regards, Lucy, Customer Relations Team

1/5

Google

All 3 agents in the firm had an attitude problem. (Stacey and 2 other white women) Well done on being the most problematic women, no surprise there. Avoid if you can. Don't know what's happened to all the good women sales agents but this is just embarassing and degrading for women who genuinely do their jobs. Also avoid using their solicitors, they are just as problematic. Don't fall for the nice act they portray in the beginning, they only want your money.

Sonia · 10 October 2024

Agent replied · 11 November 2024

Hello Sonia, We're sorry to hear about your experience and appreciate your feedback. Please contact us at review@countrywide.co.uk so we can address your concerns directly. Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent attention to detail, superb communication and friendly, helpful attitudes all around. Although we didn’t find the ideal property with Bridgefords, and actually only communicated briefly over the course of week, I’d just like to thank them for their help. They were by far and above the best estate agent we spoke to in terms of helpfulness. They were committed to helping us find our perfect home, with Stacy always suggesting other alternatives to view, lining up new viewings that hadn't gone on the market yet, and keeping in touch with us. She was by far and above the best estate agent we dealt with in our house hunt, and would be an asset to sellers too. Carly was extremely helpful and caring in her approach to dealing with mortgages and finances, and I'd definitely recommend her great attitude and skill. Richard has also since been out to view the current property we are in and was a pleasure to deal with - again, outstanding friendly communication - couldn't fault them.

Ben · 13 November 2017

Agent replied · 11 November 2024

Thank you for your delightful review. It is wonderful to read the kind words you have written about the Stalybridge branch of Bridgfords. Countrywide and its staff members strive to deliver 5 star service on a daily basis and your review helps show our proven results. I will ensure your amazing comments about Stacy, Carly, Richard and the entire team at the branch are fed back. Many Thanks.

5/5

Google

Excellent customer service from the start of the sale to the end, Richard and Nathan were always available for support and guidance, and promptly responded to any queries highly recommend them

J · 10 October 2024

Agent replied · 11 November 2024

Many thanks J Veritiero for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent service from Richard and Ellie. Richard was very professional and suggested the correct valuation. After that, most of our dealings were with Ellie. I am very keen on good communication and was amazed at how good she was at keeping me up to date. She showed lots of initiative and was good at chasing others in the chain. The sale would have been much harder to deal without her involvement. Thoroughly recommended.

Paul · 12 November 2020

Agent replied · 11 November 2024

Hi Paul, Thank you for your fantastic recommendation and 5* review. I will of course make sure your kind words are forwarded to our local team. King regards Donna.

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