Bridgfords Stalybridge reviews in Tameside

★★★★★ 1/5

Trustpilot

Bridgefords are the worst estate agents…

Bridgefords are the worst estate agents i have ever come across, i am so glad i did not decide to sell my house with them! They never answer the calls, constantly leaving voicemails, very rarely they call you back! I viewed a property with them a week or so ago & no follow up phone call the following day, I wanted to make an offer , left several voicemails & nothing! Please avoid Bridgefords at all costs. They are the worst estate agents i have ever come across. Please stay away!

Lucy · 9 June 2026

★★★★★ 5/5

Google

All the team were amazing throughout the sale of my property especially Stacey who went far and beyond to keep me updated and supported me with any advice needed The rest of the team were very helpful over the phone when Stacey wasn't in and resolved the problem straight away Thanks for being fantastic estate agents and hope you enjoyed your choccies 👍 would definitely recommend to anyone and will be using them in the future

Rachel · 12 November 2023

★★★★★ 1/5

Google

Stacy was pretty awful to deal with and she is evidently incompetent at her job. Not only did she waste our time but didn't even bother try to offer any other viewings. Completely uninterested in being a little bit helpful. I would give 0 stars if this was an option.

Holo · 9 February 2025

★★★★★ 1/5

Trustpilot

ignored, patronised and falsely accused

3 months into our tenancy we've experience the following with Bridgfords/Countrywide/Entwistle Green (no, I have no idea why they all take turns to email me or why they have different names if they're basically all the same company): * being told I had incorrectly logged repair reports online, despite following the printed handout we were given upon arrival to the letter. when I explained this, all I was met with was "the name of the person who gave you this information". I didn't really care about that, I just wanted the repairs done. This employee then ghosted us and never messaged back. *several issues we reported in our first week STILL have not been addressed, it's a joke. *it took around a month of emails and phone calls with various other employees just to get somebody to sort our broken boiler and thermostat out; we had no heating all that time and this was when it was still freezing every day. *we were instructed to order a bin from the local council and pay for the bin ourselves, then minus that fee from our next rent payment. despite being told to do this, Countrywide/Bridgfords sent us a threatening email saying we were in arrears. I replied back saying this was rubbish, only to be ignored for two days. I only got a reply when I sent a follow up saying I would message literally every day until they backed off and apologised. Funnily enough, 5 minutes later, they finally replied. *it for some reason took a month for them to remove the 'for rent' sign outside. again, as soon as I complained, it magically disappeared shortly after. *I had to fix a broken kitchen drawer myself within the first month myself because they refused to acknowledge the issue which had been present since day 1. *customer service is woefully slow. if you want to communicate via email, you get whinged at and pushed towards phone calls, which you then get dumped onto hold for and have patchy reception anyway. *during those phone calls, I'd be told 'this will happen, the landlord is sorting this', but nothing ever happens. *we've had 3 - soon to be 4 - visits from a contractor with regards to our bath/shower. how it takes this many call outs to repair one tap is beyond me. *this latest instance of the contractor coming around has now broken the bath tap, no hot water, the seal is leaking, he's caused some damage to the kitchen and even our front door doesn't shut properly due to some equipment he'd had resting against the door for an hour. What does Bridgfords/Countrywide have to say about this? 'You should have pointed it out due avoid another unnecessary visit to the property'. Yeah okay, i'm so sorry for beinga dumb tenant who refused to let the contractor leave until i'd magically detected various issues around the house and bullied him into fixing them. if we'd arranged for this to take place when out of the house anyway, what would this 'Emily' have said to me then, "you should have stayed at home and not gone to work to prevent another home visit". what nonsense. this woman is on another planet. I have filed a formal report against her because she shouldn't be offering her own opinions. for a supposed professional, her entire email was nasty and sneering. all in all, incredibly useless company. but I will be happy to update my review with positives if they actually prove they can deliver from now on. We shall see...

MW · 26 May 2026

★★★★★ 5/5

Google

Excellent Professional service. A huge thank you to Stacy and her team, especially Ellis. Thank you for your advice and guidance, very much appreciated. Your knowledge and enthusiasm were 2nd to none. I would strongly recommend this agency and team to sell or buy a property. Nothing was too much trouble! Excellent Service! Kind regards Anne

Anne · 11 October 2024

★★★★★ 1/5

Trustpilot

Valuation?? They can't be bothered!

Booked in a valuation with Bridgfords. They called the following morning at 830 which was very efficient. Was advised over the phone that this would take 30 minutes. Had a phone call from the Sale branch on the morning of the appointment. Asked if i intended to put my house up for sale, said it would be dependent on the equity we have in the house. He said the valuation would take and hour and a half and he could send a virtual valuation. It sounded like the guy couldn't be bothered at all. If this is the level of experience you get from someone that is trying to get your business, I would hate to think about the experience you would have selling through this place. Really poor service!

Jon · 5 May 2026

★★★★★ 1/5

Trustpilot

Landlords (and tenants!) - avoid this agent

To use a phrase, Bridgfords / Countrywide are an omnishambles, when it comes to being a landlord's agent. Landlords - Do yourselves and your tenants a favour and choose a different agent. You will end up doing just as much work managing Bridgfords (actually Countrywide) as you would managing any issues directly yourself. Two particular incidents that wound me up were when they charged us for work done by a decorator, which the decorator later admitted was never carried out; and secondly after forgetting to charge a tenant for costs due to them, they charged us instead, after deposit refund - without agreement or notice (money they still refuse to refund).

Paul_reflects · 15 April 2026

★★★★★ 5/5

Google

Rarely say this but we have just experienced a flawless service from an estate agent!!! Everything was handled excellently from start to finish. We never had to chase them up (in fact they chased us up once!) and we couldn’t have possibly hoped for a smoother process in an way. Thanks to Richard who handled our sale. Would definitely recommend and will be using them again. The Latchayyas.

Samantha · 12 November 2023

★★★★★ 1/5

Trustpilot

Got bored of chasing them

Called multiple times to try and get a viewing booked in. Was told multiple times someone would call me back. Got bored of chasing them. They seemed far more interested in getting me to speak to their mortgage broker, and I hadn’t even viewed any houses with them yet! I have no idea how they manage to sell any houses. Quite clearly a load of sales people trying to hit targets and not actually that bothered about selling houses.

Kiwi · 15 April 2026

★★★★★ 5/5

Google

Would absolutely recommend this company for those looking to buy/sell their home. It began with us finding the house we loved online back in January, we spoke to Stacy who was dealing with the property and she was so lovely and professional in getting us booked in quickly for a viewing. We had a laugh over common interests while at the property and she sold it perfectly to us. She didn’t rush us or make us feel under pressure, which we’ve felt previously with other estate agencies. We had our one year old little girl with us which can often be a struggle and Stacy remained calm and collected while talking over toddler babble and whinges. Bridgfords Stalybridge were dealing with the property that we wanted to buy and we ended up selling through Bridgfords in Denton (just due to the area) meaning your company had full control over our sale and purchase. Which was the best decision we’d made! I can’t sit here and say I am an easy client, Infact I was probably one of the most annoying. However, Stacy was always so informative on the phone when we were asking questions, and she was so on the ball with every bit of the process. Even “dumbing” it down for us folk who don’t speak the world of property! She has followed up on absolutely everything making sure she calls back as soon as any progress has been made to keep me in the loop. You can tell in the way she speaks and the way she acts she’s incredibly experienced at what she does and she has years of knowledge and expertise. As well as a generally all round lovely attitude. She has done nothing short of a miracle, as if it wasn’t for Stacy and her active role in our house process then unfortunately we wouldn’t be moving as quickly as we are doing. I want to extend my thanks to the whole team at Bridgfords as in Stacys absence you have all been super lovely and courteous over the phone in helping me and my partner out. I’ll absolutely recommend you to anyone looking to buy/sell. Thank you so much for helping us buy our dream house, and a super huge thank you to Stacy for absolutely everything else in between!

Courtney · 12 November 2022

★★★★★ 5/5

Google

From the beginning of our house hunting journey, Bridgfords Stalybridge were by far the most helpful and supportive. With the huge help from Stacy, we got an offer accepted on our current home. Stacy also put me through to Vicky who has been nothing but a star when it’s come to finding us the best mortgage deal to suit our requirements. Overall, the process was very long but accompanied with great service from Richard, Caitlin and the team. Can’t thank Bridgfords enough for their patience and support throughout our journey. :)

Tin · 12 November 2022

★★★★★ 5/5

Google

As a first time buyer I'm really happy with how fast the whole process has took just over a month to get a repossession house. From first contacting Caitlin and Lucy have been amazing throughout helping process with emails and constant check ups. As well Victoria has been massive factor, in really helping me in getting me the mortgage and with getting offer set very quick and helped with further questions through whole process. Really happy thanks again.

Nathan · 12 November 2022

★★★★★ 5/5

Google

We cannot thank Stacy, Rick, Caitlin and Vicky enough for what they have done for us the last few months :) we found our dream home and they saw how important this house was to us and they did absolutely everything and more to ensure we purchased this house. Thank you for going above and beyond and even putting up with my daily phone calls & million questions! We would definitely recommend Bridgefords Stalybridge :)

Hayley-louise · 12 November 2022

★★★★★ 1/5

Trustpilot

Well what I can say! SHOCKING SERVICE.

Well what I can say!! After 7 years we have had enough and made the decision to move after countless problems. I am now having to move away from the area I grew up in and also I have to let my pet dog go after all the problems and YES BRIDGFORDS YOU ARE TO BLAME!!!! When we moved into the property it was just about habitable, it should not of been presented in the way it was but we were desperate. Over the years we improved the property ourselves and made it a nice home and we genuinely felt at home. Problems included heating pump problems, shower problems, we were left without a gas hob for 6 weeks, had to live practically off ready meals. Roof leaks, boiler problems which take weeks or even months to resolve. The penultimate decision to move was made when we were left without heating over the Christmas period, the house ended up like an ice box to the extreme causing massive distress to us and our young children, but they just don't care, waiting days and days for quotes to be accepted. Money comes before Health and Safety with these guys and to top it off we are being harassed to arrange viewings for new tenants, absolute joke. Unlucky for them is that I know property law, probably better than them and I have the right to refuse access to them until tenancy agreement ends. No one from the agency has ever been out to inspect the property in 7 years but they are willing to show people around, for they all know the property could be trashed. Absolutely unprofessional, some staff should be nowhere near the business of real estate. I think they think that payment of rent is just for the property, its not you pay rent for a service to which you do not get! DO NOT RENT A PROPERTY FROM BRIDGFORDS. Its just a shame it has come to this but they are to BLAME FOR IT ALL!! SIMPLE. GOOD LUCK TO WHOEVER MOVES IN!!

REECE · 5 February 2026

★★★★★ 1/5

Trustpilot

Absolutely shocking

Absolutely shocking , no chase ups , no progress or updates for my purchase, no follow up , consequently a £400 k purchase failing at the last minute , not qualified to sell houses correctly, , complete garbage im afraid , cost me thousands in abortive fees , totally lied to & lead down the garden path. A waste of 8 months of my life , totally in shock upset & devastated

Melanie · 8 April 2026

★★★★★ 5/5

Google

Dealing with Ellis for my first house purchase was a delight, it was refreshing to experience an estate agents that wasn't completely biased and was upfront and honest about where documents/processes were and chasing all the relevant people. Thank you Ellis!

Alex · 11 October 2024

★★★★★ 5/5

Trustpilot

Holly & Nathanial @ Stockton Heath

I’m so grateful to Nathanial, Holly and Sam at Bridgfords Stockton Heath. They’ve helped me through two moves during one of the hardest times in my life, and their support has genuinely meant the world. They were kind, patient and completely on top of everything. Thank you for going above and beyond for me.

RL · 4 August 2026

★★★★★ 1/5

Trustpilot

Avoid

Unfortunately, i read these reviews quite late and I am in agreement with all the negative opinions about Bridgfords Withington. We tried to buy a flat, but when we told them that we have our own mortgage advisor, the communication stopped. When we tried to get updates, they would try to discourage us to continue. They went on making an offer for our maximum budget, despite only having 1 additional buyer who offered 25k less than us. Dishonesty/ lack of transparency and totally unprofessionalism, especially Richard/ Hammad. I am happy I did not use their services, and I now select properties which are not in their portfolio. Quite sure the seller has received a lower offer as well, which is a shame as the flat was superb. Avoid!

Horia · 4 June 2024

★★★★★ 1/5

Google

If I could give less I would, they contracted me after I put my house on with someone else, not sure where they got my details from. I said no as I had a bad experience with Bridgefords before. Didn't ask what this was, but talked over me … More

Nicola · 8 December 2025

★★★★★ 5/5

Google

The team at Bridgfords Stalybridge have been helpful and informative throughout with clear communication. They sold our house very quickly. Without a doubt the best money we spent during this process was hiring Pam Huq, the countrywide mortgage advisor that operates out of Bridgefords Stalybridge. Pam was excellent at breaking down and explaining in layman's terms the baffling world of mortgages. Pam was always available to answer our questions, from the simplest to the most complex, and responded very quickly via email. On a number of occasions Pam went beyond her remit in order to help us with questions we had about other areas of our sale/purchase. I would thoroughly recommend speaking to Pam about your mortgage needs.

Edwin · 12 November 2020

★★★★★ 5/5

Google

An Estate Agency That Absolute Pleasure To Deal With. We have viewed a property recently with this agent and from initial contact (by email) it was an incredible experience. Kaitlin was sealing with us to arrange a viewing, she was polite, great communicator, demonstrated great deal of initiative. Kaitlin was there on Saturday morning, before appointed time of 9am, with property's doors open, printouts ready with property particulars and a land registry map. Excellent service guys! Keep up great work! Also thanks to Ellie and Richard, you are the super team!

Richard · 12 November 2020

★★★★★ 5/5

Google

I would just like to thank Eli and Richard at the Stalybridge Branch for their help in our purchase of one of their properties. From setting up the initial viewings so quickly to managing the process through to completion, they were efficient and thorough. Their professionalism was highlighted even more so when compared to the agents who were selling our property. I would highly recommend Bridgfords to anyone wanting to buy or sell their property without hesitation. Thank you again!

Jenny · 12 November 2020

★★★★★ 5/5

Google

Myself and my partner used Victoria Ashworth as our financial advisor when purchasing our new house. Vicky was brilliant throughout the whole experience, was always available when we contacted her and found us the best deal for our mortgage. Not only that but she give us some good advice during different stages of buying our house. I would highly recommend using her as you won’t go wrong!!!PositiveProfessionalism

John · 12 November 2022

★★★★★ 5/5

Google

After what seems like the longest move in history through no fault of Bridgefords we have finally completed on our house move and can’t recommend Bridgefords team at Stalybridge enough. The team went above and beyond to make sure all issues that we faced have been dealt with quickly and efficiently. The communication between all parties facilitated by Richard has been brilliant! Worth every penny as far as I’m concernedPositiveResponsiveness, Quality, Professionalism, Value

Clare · 12 November 2021