Every review we hold for the Swinton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHouse Sale
We used the Keenans branch in Accrington for the sale of our property. The service we received from start to finish was excellent. They kept us informed and guided us through every stage of the process. A special thanks to Robert and Liam.
J · 12 April 2022
★★★★★ 4/5
TrustpilotThe agents at Keenan’s kept me updated…
The agents at Keenan’s kept me updated from instruction to finding a suitable tenant. I wouldn’t hesitate to recommend Keenan’s going forward. Sean
Sean · 10 January 2024
★★★★★ 5/5
TrustpilotThanks Terri!
Just had our offer accepted on a house & Terri at the Pendle Branch has been an absolute pleasure to deal with. Terri is very friendly, informative and helpful and we know that we are in good hands whilst our house buy goes through.Thanks Terri!
Lesley-Anne · 1 December 2021
★★★★★ 5/5
TrustpilotThank you James
Thank you James. For your support and assistance when selling my mums house. It was a sad time and you provided me with the information that I needed and happily showed the house without my being present. You have kept me well informed and updated.
Linda · 11 November 2021
★★★★★ 5/5
TrustpilotSwinton
Sold our house with Keenans really helpful in keeping us up to date and getting the sort of buyers we were looking for. Kayleigh from the Swinton branch has been fantastic! She is really trying to find us a new property and checking on our progress and keeping our buyer up to date. She really is a credit to the team!
Claudia · 9 November 2021
Agent replied · 20 January 2024
Thank you for your kind words Claudia - much appreciated
★★★★★ 1/5
TrustpilotNot responding to enquiry’s
I’ve enquired on a few properties for sale as I have just got my mortgage certificate and looking to purchase my first house I was recommended to use Keenan’s however after phoning and leaving a voicemail, messaging on whattsapp and leaving an enquiry on right move no one’s got in touch with me at all.
Joe · 20 October 2024
★★★★★ 5/5
TrustpilotExtremely Proactive and Great Service
We’ve bought several houses with Keenan’s and the service has been great. All of the staff especially Jack Truelove are extremely proactive in trying to find us our next investment property and they are extremely helpful during the conveyancing period also. Would highly recommend!
Adam · 22 December 2021
★★★★★ 5/5
TrustpilotJames
James has been excellent. He’s kept my Mum and myself informed of new viewings and anything else regarding my Mum’s property. It has put my mind at rest to know my 86 year old Mum has been well looked after throughout this stressful process.
Deborah · 15 December 2021
★★★★★ 5/5
TrustpilotFrom start to finish the process was…
From start to finish the process was excellent, special mention to Alicja and Caitlin at the Accrington branch who were a great help and supportive throughout!I would definitely recommend to anyone in the property market to contact Keenan's. A brilliant and fantastic customer service.
Ethan · 10 November 2021
★★★★★ 5/5
TrustpilotExcellent service really helpful thank…
Excellent service really helpful thank you to Simon Chloe Kayleigh and Faye
Mr · 9 November 2021
Agent replied · 20 January 2024
Thank you for your kind words Mr Green - much appreciated
★★★★★ 5/5
TrustpilotGreat customer service
Aaron has been super efficient throughout our property search process. Great communication, we always felt like we were fully kept in the loop and any questions we had were answered very quickly. Couldn’t recommend them enough so far they have been brilliant.
Xanthe · 17 February 2022
★★★★★ 5/5
TrustpilotHappy customer
Thankyou all at Keenans for an excellent service.Thanks to Chloe and Gemma for your informative corrisponence during the viewings etc. Also to Loui, Jack and Caitlin for your excellent knowledge of the property market .we would certainly recommend Keenans to anyone .
Jeanne · 27 January 2022
★★★★★ 5/5
GoogleAbsolutely brilliant service from start to finish. Buyer found by Matthew, within days of going on the market, excelling expectations on the price too! Nikkie my negotiator, has been fantastic, keeping me updated all through the process of the sale. Can’t believe how smoothly it’s gone.
Karen · 3 February 2025
★★★★★ 5/5
GoogleReceived excellent customer services from Georgia Elle. Thank you Keenan and Miss Horton Elle.
Kind regards
Dr Sarker
Ajit · 3 March 2024
★★★★★ 3/5
GoogleVery good and knew any questions about the houses we had, swift in the offering process and have been great throughout the buying procedures so far.
EDIT: sold sign still up despite emailing and then ringing twice
Beth · 30 December 2023
Agent replied · 6 February 2024
Hi Beth
Thank you for the feedback - we’re glad to hear that you have enjoyed your recent purchase but it’s seems our board supplier has let you down. As we can’t identify the address from your first name alone, if you would be so kind to send an email to manchester@keenans-estateagents.co.uk we will address this directly and get this resolved asap
★★★★★ 5/5
GoogleReally pleased and can’t recommend enough. House was on the market for a few days and an offer accepted within that time. Can’t thank Keenans enough for getting me out of a pickle and treating me like a human and not just a number. Really happy customer
Natalie · 20 January 2021
★★★★★ 1/5
TrustpilotIf your registered disabled DON NOT GO…
If your registered disabled DO NOT GO TO VIEW. They look you up and down, they judge you, and say they will send a email to apply. But the email never comes they are very stuck up and think there above the rest. I will never deal with these again.
Donna · 2 December 2024
★★★★★ 5/5
GoogleI have purchased houses from Keenans on two occasions. Both were introduced by James from the Swinton branch. Couldn’t be happier with the service, customer attention to detail and the purchase process from start to finish. Other agents that I have used fall short of the standard set by Keenans. Highly recommended
John · 21 January 2019
★★★★★ 5/5
TrustpilotNikki was brilliant!!!
Keenan's dealt with the sale of my property professionally and efficiently. Nikki in particular was absolutely amazing. I will definitely be using Keenan's again!!! Thankyou to all at Keenan's, especially Nikki!!!!
Dean · 21 March 2023
★★★★★ 5/5
GoogleA huge Thank you for your diligence and professionalism and genuine kindness throughout the sale of my mum and brother's home .All the staff at KEENANS swinton have been superb.Special thanks to Danny as our first contact for valuation and Jessica as the constant reassurer through the process to completion.
Fully reccomend Keenans!!
Jane · 21 January 2018
★★★★★ 1/5
GoogleSupposed to look after properties don't think you even check, been dealing with a guy called Alex with a problem with a tree lifting my fencing up he said to send him photos I did on the 31st August did not get back to me I just phoned him 7th November he said Leave it till next year and they will have a look the fencing is coming out and I have two big dogs I don't want go into someone else's garden this needs to get sorted ASAP
Linda · 20 January 2023
★★★★★ 5/5
GoogleHi Keenans have, an amazing team of very experienced staff.. especially Emma who leads the Swinton branch. I have no doubt, that what ever property u may give them, to sell OR rent, they will do a cracking job of, ALWAYS managing to achieve the highest price u could get !!!!
Michael · 21 January 2019
★★★★★ 5/5
TrustpilotNot just Good but Outstanding.
From the outset the process of selling my late daughters house was handled to perfection by this most professional company. With the team from Keenans which included James, Aaron, and Nicole who were involved with us from the outset we never at any point doubted that we had made the right choice in picking this company to handle and coordinate the sale. Informed, thorough, enthusiastic, and caring sums up our overall experience in dealing with each of them along the way. Obviously they are all up there with the best and we are more than happy to provide our feedback for others to read. Margaret & Michael Blackhurst.JP
Michael · 13 January 2023
★★★★★ 5/5
TrustpilotFaye and the team dealt with the sale…
Faye and the team dealt with the sale of 2 houses for me and my family. They were fantastic. Very professional, always available to answer questions and got back to me on any queries I had. Would definitely use them again.
Jayne · 10 November 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.