Trusted Agent profile · Swindon

The National Trust Swindon reviews

2.3

★★★★★

1,765 reviews across 2 platforms

Heelis, Kemble Drive, Swindon, SN2 2NA

The National Trust's office in Swindon, at Heelis, is rated 2.3 out of 5 across 1,765 reviews on two platforms, including 410 Google reviews rated 4.2.

Google logo

4.2 / 5

410

Reviews on Google

This office

Trustpilot logo

1,355

Reviews on Trustpilot

This office

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Reviews

Every review we hold for the Swindon office, from every platform, shown as written. First names only.

1/5

Trustpilot

The booking is an un-necessary over…

The booking is an un-necessary over reaction. Time to open up in the same way as the rest of the country.

MM · 16 August 2020

1/5

Trustpilot

skating on thin ice

A charity preaching a WOKE agenda is skating on thin ice. The more people that cancel their memberships, the better

Rob · 10 November 2020

1/5

Google

Sadly this place is now closed down. It will become offices, apparently.

Richard · 16 April 2022

3/5

Google

They are ofter short of, or have run out of the food options on the menu. The service is good though.

Clare · 18 June 2020

5/5

Google

I often have lunch here with my girlfriend and ,never had a bad meal yet ,food is wonderful with fantastic service.

John · 18 June 2020

3/5

Google

This is the admin head office of the National Trust, contains a dafe and shop but not much to see. Steam museum nearby is more interesting

Stephen · 19 June 2017

5/5

Trustpilot

Best ever

If it wasnt for the national trust these places would just of been land sold to build council houses. And overpriced? How poor are you people

Lee198312 · 16 October 2016

2/5

Google

The building is just an office block now, the shop closed some time ago and the cafe closes this month.

Jon · 18 June 2020

4/5

Trustpilot

If it wasnt for the national trust …

If it wasnt for the national trust these places would just have been lost. Fantastic shops and plant as well, Keep up the good work.

Giddy · 10 August 2017

1/5

Google

Slow and inefficient service. Unbalanced inadequate SALTY meal, also over priced. Echoing noise. Very disappointed - NT should be better than this. Will avoid.

Adrian · 19 June 2018

3/5

Google

The café at National Trust headquarters has recently been refurbished - unfortunately this includes no more breakfast. What a pity, it used to be good.

David · 19 June 2017

2/5

Google

It used to be a wonderful place but now the food is very mediocre and the changes have been for the worse

Gill · 19 June 2019

5/5

Google

We use the cafe here because it is better and quieter than anything in the outlet mall opposite. Very handy to know!

John · 19 June 2019

1/5

Trustpilot

Can’t get in to anywhere

Can’t get in to anywhere. All spaces booked well in advance; probably the same people booking them every week.

John · 19 July 2020

1/5

Trustpilot

I've been a member for several years…

I've been a member for several years but have decided to forego renewal because of the ridiculous politicisation

Alex · 4 October 2020

4/5

Google

Enjoy having a cuppa and scone /cake in the cafe. Very disappointed that the NT shop has closed here

John · 18 June 2020

3/5

Google

Handy for an escape from the outlet shopping crowds for a cuppa. However, the service has always been slow

Ann · 18 June 2020

2/5

Google

Getting a bit tatty and the tea shop had run out of some very basic items and it was only 11am

Derek · 19 June 2019

5/5

Google

A really lovely space with an excellent cafe and friendly staff. There's also a shop for all the national trust goodies.

Laulelule · 19 June 2019

4/5

Google

Very relaxed and warm during the winter. The cafe can be quite expensive but it does have a healthy selection of food and snacks.

Ashley · 19 June 2016

1/5

Trustpilot

Awful booking service.

Awful booking service.Deeply regret renewing my membership that I thought would help National Trust. Terence MooreMembership number 336369232

Terry · 10 July 2020

3/5

Google

Chaotic service at the counter in the cafe. Lots of workers but only one slow one dealing with the customers.

Andrew · 19 June 2019

1/5

Trustpilot

Woke comments and attacks on national…

Woke comments and attacks on national hero’s is disgusting. Hope the funding gets cut dramatically.

Heavyweightboxing · 26 September 2020

1/5

Trustpilot

Very woke

Very woke. I won't be re-joining until professional management is appointed.

Stephen · 7 August 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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