1/5
Staff cannot understand plain English and are never able to help in the way they should do. Seems like a major waste of government money for nothing more than a status symbol
Trusted Agent profile · Swindon
★★★★★
1,765 reviews across 2 platforms
Heelis, Kemble Drive, Swindon, SN2 2NA
The National Trust's office in Swindon, at Heelis, is rated 2.3 out of 5 across 1,765 reviews on two platforms, including 410 Google reviews rated 4.2.
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Every review we hold for the Swindon office, from every platform, shown as written. First names only.
1/5
Staff cannot understand plain English and are never able to help in the way they should do. Seems like a major waste of government money for nothing more than a status symbol
4/5
National Trust head quarters, general nice area with good food albeit a bit pricey. Friendly staff are always happy to help out and there is a shop to buy NT merchandise.
1/5
Disgusting woke behaviour
Disgusting woke behaviour, cancelled my membership after hearing how they are brain washing children to be anti British. Boycott the national trust!
1/5
Took money for months whilst closed…
Took money for months whilst closed even though open spaces like parks needn't have closed. Then when reopened can never get booked anyway. Pointless paying.
1/5
National Trust booking system a…
National Trust booking system a shambles. I suggest you contact EH to get some advice. Took about 5 minutes to book my local EH site.
1/5
Wedding anniversary today 23rd june…
Wedding anniversary today 23rd june 2018 planned day out at hailes abbey coteswolds drove all the way there from birmingham only to find it closed how dissapointed were we
3/5
Superb places to visit.
Superb places to visit.BUT their administration on membership issues is a total disgrace.Their staff are even capable of lying just so they do not have to deal with an issue.
3/5
Visiting Greys Court outside Henley on…
Visiting Greys Court outside Henley on Thames.Not a single useful sign and no Maps available. Do they care about their members?
5/5
Just a basic honest to goodness Travelodge. Friendly staff. Decent sized rooms. Beware at weekends - The Crown next door can have some noisy revellers till 1am
1/5
Terrible booking system
I have rarely come across such a clunky booking system. How many pages do you have to get through before you get to book?
4/5
Rating only, no written review.
1/5
Virtue signalling
Virtue signalling to minority Marxist agitators to try and appease and appear woke. The BLM movement is deliberately divisive and racist. Membership cancelled.
1/5
Chartwell House Christmas Market
Chartwell House Christmas Market ! It was rubbish last year and no better this year. I'm surprised that you continue with such a pathetic effort.
1/5
Shocking just cancelled direct debit.
Shocking just cancelled direct debit.Can’t book places always full, will not even let us park in their car parks and use public footpaths
1/5
Impossible to book any visit (or do I…
Impossible to book any visit (or do I need to plan 1 month in advance???). No priority for members. Cancelling my membership...
5/5
Fantastic charity
National Trust is such a fantastic charity, lots of historic properties and opportunities for days out, stretch your legs, and fresh air!
5/5
Excellent value
Excellent value, been to many national trust venues across the U.K. over the years and always feel welcome. great work done by all the volunteers.
1/5
Cancelled membership
Have cancelled our membership because of the recent political actions of the NT in supporting an unpleasant Marxist organisation aka BLM.
4/5
Tasty cream tea, but to be honest the service was quite poor if that's the standard they set at head office there's no hope .
3/5
Far too hot in the cafe poor ventilation and uncomfortable. Clean the windows please they looked terrible. No cheese scones or plates what's going on.
1/5
Go woke go broke
Go woke, go broke. I will never join or visit a National Trust site while this ridiculously woke behaviour continues.
1/5
The Trust has lost my trust
I have lost all trust in the management of the National Trust and wont be renewing my family membership.
1/5
We have our membership too in line with…
We have our membership too in line with a lot of the other comments - totally object to trashing our history.
4/5
Tasty cream tea, but to be honest the service was quite poor if that's the standard they set at head office there's no hope .
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. The National Trust hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Swindon.