1/5
TrustpilotNational Trust No Trust!
really poor decision by NT not to extend membership, I paid 12months upfront for two adult memberships j and have been unable to use , the membership should be extended!
Trusted Agent profile · Swindon
The National Trust Swindon reviews
★★★★★
1,765 reviews across 2 platforms
Heelis, Kemble Drive, Swindon, SN2 2NA
The National Trust's office in Swindon, at Heelis, is rated 2.3 out of 5 across 1,765 reviews on two platforms, including 410 Google reviews rated 4.2.
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Reviews
Every review we hold for the Swindon office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotNational Trust - Stolen Money
National Trust has stolen money from me and has refused to investigate.The entire board needs to be sacked for their disgraceful attitude towards members.National Trust are nothing but liars.
1/5
TrustpilotNow a political organisation!
Such a tragedy, the NT hijacked by woke revisionist warriors, patronising, ill informed and totally convinced by the grand purpose of their faulty sickthink world view!
4/5
TrustpilotDisappointing cafe food again
As with many national trust centres the cafe's food is pretty bland. Never serving locally sourced food. Over priced for what you get. The only plus is the coffee is good.
1/5
TrustpilotNot happy with the new woke culture
Not happy with the new woke culture. Restore trust has a point!!!!
1/5
TrustpilotCancelled my membership of some 20…
Cancelled my membership of some 20 years due the politicalisation of the organisation. It is very sad what it has become and I can no longer support it
1/5
TrustpilotNo response for multiple emails that I…
No response for multiple emails that I sent months ago
2/5
TrustpilotHad no sausage rolls and had to wait a…
Had no sausage rolls and had to wait a long time
1/5
TrustpilotWe have cancelled our joint membership…
We have cancelled our joint membership due to their woke agenda.The National Trust are there to protect our nation's historic treasures, not to enter the political arena.DISGUSTING
1/5
TrustpilotNo longer a member after many years.
No longer a member after many years.I subscribe to the protection of history, not the woke agenda destroying it that the NT has since signed up to.
3/5
GoogleSecond National Trust we visited in a week and both exactly the same with painfully slow service in the restaurant. Pleasant kids serving but lack of choice and disorganized as hell.
1/5
TrustpilotTerrible service
Terrible service. been a member for 5 years. Have now cancelled my direct debit. Don’t bother calling the help line, on hold for 3 mins then cuts off.
5/5
TrustpilotNational trust to us as a family have…
National trust to us as a family have been nothing short of excellent. Wherever we have been. Always a quality day out. Well done!
1/5
TrustpilotCancelled my membership last week,after…
Cancelled my membership last week,after learning about highlighting properties with slavery links.now they highlight Chartwell and wordsworths house .It was wordsworths BROTHER and not him . Pathetic.
1/5
TrustpilotWordsworth
Why have you put william wordsworth on your list?He was against slavery. The only reason can be his brother captained a east india ship to chinaThats pathetic
1/5
TrustpilotNational Trust refusing to extend…
National Trust refusing to extend membership while telling us that they are furloughing staff. So they are probably profiting from the situation. Smug, uncaring, arrogant and disreputable behaviour.
5/5
TrustpilotBeing a member of the national trust is…
Being a member of the national trust is fantastic for my family and dogs to explore the UK, certainly worth the annual fee and hats off them for their conservation
4/5
GoogleWhat a place great disabled access and parking lot's of places to eat great shopping good facilities i thought the prices in the outlet were very good worth a visit
2/5
TrustpilotThe National Trust is still a very…
The National Trust is still a very white, middle-class, elitist organisation. The price of admission to any of their properties makes them inaccessible to a lot of people.
1/5
TrustpilotThe National No Trust
In light of the recent policies I've cancelled our membership. We paid for the last 12 years even though we didn't visit many properties. No more.
2/5
TrustpilotChanged my address 2 months ago…
Changed my address 2 months ago ,national trust sent my new cards to my old address ,luckily the new owners were honest and passed them on.
1/5
TrustpilotStill waiting for membership cards and…
Still waiting for membership cards and no reply to email asking what has happened. Customer service nil. Such a pity, great idea but run by incompetents, will not rejoin next year.
1/5
TrustpilotIt's business - they don't really care about preservation
If you did you would buy Chambercombe instead of letting it be potentially sold off & auctioned
1/5
Trustpilotdoglike IQ
The customer service people at the National Trust have an IQ of 60 or lower.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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