Trusted Agent profile · Swindon
Verified
★★★★★
945 reviews across 4 platforms
Gemini House Hargreaves Road, Groundwell Industrial Estate, Swindon, SN25 5AJ
Richard James's office in Swindon, at Gemini House Hargreaves Road, is rated 4.6 out of 5 across 945 reviews on four platforms, including 671 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
671
Reviews on Google
This office
269
Reviews on Facebook
Business-wide
1
Reviews on Yell
Business-wide
4
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for Richard James, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Swindon office, from every platform, shown as written. First names only.
5/5
FacebookExcellent estate agency! Richard James helped us every step of the way in selling our property. What should have been a straightforward sale turned out to be anything but, and we were offered fantastic help and advice to make things run smoothly. They went over and above the levels of customer service that is expected. We would highly recommend Richard James and will definitely use them for any future sales
5/5
GoogleHaving dealt with many estate agents over the last year or so, Anthony Salter has proved himself to be easily the most helpful and enthusiastic. If you want a first class service, you need look no further.
Thanks David for the review! I will pass this back to Antony to see.
5/5
GoogleVery professional throughout , kept us updated & answered all our questions. Hayley did an excellent job & the few problems we did have , she was always there to advise & sort them out.
Thank you for the 5 star review Adrienne! I will ensure this gets passed back to Hayley
5/5
FacebookI dealt with a lovely lady called Jo Tsylor who was always very helpful, polite and on time for meetings, inspections etc during my move. 5**** to her, thankyou Jo. Steve Southern.
Hi Steve - We're very pleased to hear you're happy with the service received from Jo 😃 Thank you for your kind words, we'll pass the comments on to Jo!
5/5
FacebookRichard James have always been so efficient and could not rate them highly enough in the service they have offered while managing our tenancy for our house in Swindon while we have been living abroad. It has been such a weight off our shoulders to know that it has been well taken care of. Lisa Richards and Charlotte Edwards have been particularly great.
5/5
GoogleI have recently had dealings with Jo Taylor and have found her very friendly, helpful and professional also helped us to resolve outstanding issues satisfactorily. Thanks Jo
Thanks Maxine, we really appreciate you taking the time to leave us a 5 star review and will be sure to pass this on to Jo. We are glad that you found her friendly, helpful and professional! :-)
5/5
FacebookI’ve been with richard james for over two years and the experiences with them are really good. Poppy trainor helped me recently and I cant thank her enough for her help.
Thank you Yogen. We are really pleased to hear that you have been with us for 2 years :) We will be sure to pass on your comments to Poppy.
5/5
FacebookI have dealt with Richard James for many years now and would highly recommend. just recently I have been dealing with Lily Dodson who is great, really helpful. would definitely recomend
Thanks for taking the time to leave us this great review Dean, we really appreciate it! :) We will be sure to pass this on to Lily.
5/5
GoogleWhile we did not find a property through Richard James, the service that Antony provided for us was excellent. We felt like we were valued as buyers and that he really understood our needs. Thank you
Thanks for the review Ben, we will pass this on to Antony and the team here. We are pleased we have been able to help you with your search.
5/5
GoogleA top class service from a dedicated , knowledgeable and enthusiastic team. Kept us informed all the way through our sale and we are now using them to search for a property for us to buy.
Thanks for the review Owen. We are really pleased to have helped with your search and sale. Hopefully we will help you again in the future and any recommendations are welcome if you have friends/family looking to move any time soon!
5/5
GoogleBrilliant service and friendly. After swapping to them for the service of selling our home, well it went up gear. From sales, keeping up to date and to completion a first class service. Worth every penny.
Thanks Craig for your review and 5 stars! So glad you had a good service with us. Good luck with your move
5/5
GoogleHad a good time, good food and friendly service.
Thanks Diane for the lovely review
5/5
GoogleI was shown a viewing by Georgina Mepham, who was brilliant, very informative and precise and answered by 50 questions... lol I would defiantly recommend due to her patience and preciseness.
Thanks Jade, we really appreciate you taking the time to review us! We will pass on your positive comments to Georgina :-) Have a lovely day
5/5
GoogleVery quick and efficient letting by Ellis and Connor, all uploaded, viewings held and contract issued within 1 week! Smooth operation..
Thank you for the 5 star review Tony! I will ensure to pass on your feedback to Ellis & Connor
5/5
GoogleFantastic service from start to finish. From initial valuation through to completing on new property. All staff were …
Thank you for taking the time to leave us this fantastic review, Kris. We are so pleased to hear this and we will be sure to pass on your lovely message to Jasmin and Alanah in our East Swindon team :-)
5/5
GoogleJust become a tenant, Zoe Buckingham and Adrian Sobczyk have been fantastic
I'm thrilled to hear that Zoe Buckingham and Adrian Sobczyk have been fantastic during your time as a tenant! It's always great to have supportive and helpful landlords. If you ever need assistance or have any questions, feel free to reach out to them.
1/5
GoogleAbsolute joke of a company. Would give 0 but can't. Don't call you back, don't sort repairs! Don't use full stop!!!
We're sorry to read your comments. If you would like to get in touch with us, we are happy to review this matter and look to resolve.
5/5
GoogleThe North Swindon Richard James branch helped me with my first purchase. Antony's knowledge of the north Swindon area was impeccable and I couldn't recommend the whole team enough for the overall service and dedication.
Thanks for the 5 star review Giorgia, we are pleased we have helped with your search and that you would recommend us in the future!
5/5
GoogleVery happy with the friendly and efficient service.
Thank you for the lovely review!
5/5
FacebookAmy rowe is very helpful and gets things done she keeps me up to date with the issues I had/have and messages me weekly to make sure everything is OK
Hello Amanda, Thank you very much for this positive review. We will be sure to pass on the comments to Amy 😄 Have a great weekend.
5/5
GoogleHave had a great experience with these guys! So informative and helpful. Ask for Jade Allen. She’s got great motivation and is also very friendly. Amanda (a very happy customer)
Thank you for the glowing review, Amanda! We're thrilled to hear that you had such a positive experience with us and that Jade Allen was able to assist you so well. We appreciate your kind words and look forward to serving you again in the future.
5/5
FacebookReally helpful with the sale of my property from start to finish. Laura in particular was exceptionally efficient in progressing the sale once the offer had been accepted.
Thank you for taking the time to leave us this review, Rebecca! We appreciate your comments and are pleased to hear of such a helpful experience with Laura. We will be sure to pass on your kind words to her. :-)
5/5
FacebookWithout the excellent work by Avril Brown, I do not think we would have completed the purchase, She worked tirelessly to keep the process going. Thank you so very much, From The Whittalls
Thank you for the recommendation Jill. So pleased you had such a great experience with Avril from our Highworth Office. I will pass back this review to her
5/5
Facebookgreat communication throughout tenancy, entire team always polite and courteous. great communication on check out of tenancy with Gee, with full deposit returned quickly.
thanks for leaving us this fantastic review, Liz! We will be sure to pass it on :-)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Richard James, Swindon won Gold.
