Trusted Agent profile · Swindon
Verified
★★★★★
826 reviews across 4 platforms
Gemini House, Groundwell, Swindon, SN25 5AJ
Richard James's office in Swindon, at Gemini House, is rated 4.6 out of 5 across 826 reviews on four platforms, including 552 Google reviews rated 4.6.
552
Reviews on Google
This office
269
Reviews on Facebook
Business-wide
1
Reviews on Yell
Business-wide
4
Reviews on Trustpilot
Business-wide
Every review we hold for the Swindon office, from every platform, shown as written. First names only.
1/5
GoogleI just received details of a “ bungalow” It is clearly an apartment in Tadpole village. It’s basic really. Flippen heck.
Hi Shelagh, We are sorry to hear of your frustrations. Our sales team have checked all of our properties for sale on our website and can't see any properties that have been described incorrectly. Please get in touch via email, northswindon@richardjames.uk and we would be more than happy to discuss further.
5/5
GoogleSadie has been extremely helpful, compassionate and efficient in helping me find a suitable rental property. My experience was faultless. Thank you!
Thank you for the kind comments Sara! I will make sure this gets passed back to Sadie and the team
5/5
FacebookJulia B was a fantastic sales progressor throughout and Georgia who initially did out viewing was also brilliant. We had viewed a few properties with RJ and after offering on this one - both ladies looked after us fantastically, from the minute we put in and negotiated the offer to now being told we have exchanged. Thank you Julie + Georgia, from Kane and Liv x
5/5
GoogleRheanna Dowd is my lettings manager. She has been great! Very professional and manages everything really well. Would highly recommend along with all the Richard James team! 5 Stars!
Thank you for your kind review Sam :-)
5/5
FacebookConnor Manuel was so helpful and kind, he listened to all my questions and gave me all the information l needed, a very nice guy and very good at his job.
Thank you for the recommendation Jason. It is so great that you have had such a great experience with Connor from our Lettings team
5/5
FacebookCharlotte Edwards is a great agent and ambassador for a truly professional and comprehensive letting service provide by Richard James. Top agent. Top service and I can fully recommend Charlotte as a really thorough and engaging account manager.
Thank you for the review Christian, we will be sure to pass on your kind words to Charlotte :-)
5/5
GoogleMy partner and I cannot fault the customer service and support we have received from Richard James whilst we have been tenants and have found them extremely helpful even throughout lockdown. Heidi Maller has been exceptional when we had …
Thanks Isobel, thats great to hear. We are so pleased that you couldn't fault the customer service and support that you've received and we will be sure to pass on the positive comments to Heidi. :-)
4/5
GoogleGood service, all done promptly and efficiently with good communication.
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
FacebookFantastic service, Phil Redmond has been a fantastic point of contact, always calls me back as promised, has negotiated a sales quickly with a buyer at a great price and has handled all elements brilliantly!! Thank you!! First Class Service - Simon Bailey
Thanks for the recommendation Simon! Much appreciated and passed on to Phil and the team 👍🏻
5/5
GoogleThank you to Poppy Trainor and Frankie Stocker for their professional and efficient service in the lettings team. First time in using an estate agent to let a property but it has been excellent service.
Thank you for taking the time to leave us such a great review - we will be sure to pass on your comments to Poppy and Frankie!
5/5
GoogleFantastic service, Phil Redmond has been a fantastic point of contact, always calls me back as promised, has negotiated a sales quickly with a buyer at a great price and has handled all elements brilliantly!! Thank you!! First Class Service - Simon
Thank you for the 5 star review Simon!
5/5
GoogleExcellent experience selling our house through Richard James and in particular Kelly Hucker. Kelly and her colleagues have been very helpful, friendly and responsive in dealing with requests and very proactive in managing our sale. I would strongly recommend.
Hello Samantha, thank you very much for taking the time to review us and we'll be sure to send your positive comments to Kelly. Have a great weekend :-)
5/5
GoogleConnor and the team at Richard James has been super efficient in finding a new tenant for my property, which has been much appreciated. A great team.
Thank you for the review James! We are so happy we were able to find a tenant for your property. We will make sure Connor and the team get your lovely words
5/5
GoogleMany thanks to Gee Mossom and Gemma Cowley for a quick and easy transition between tenants, for arranging a cleaner at short notice and for keeping me informed throughout the process - top service!
Hello Clare, thank you very much for your 5 star review. Gee and Gemma will appreciate your kind feedback. Have a great day!
5/5
GoogleMoving Transatlantic during a global pandemic proved very difficult, however the staff at Richard James were extremely accommodating, helpful and understanding. Huge thank you to Georgina Mepham, Charlotte Edwards and Jessica West for everything.
Congratulations on your move Bailey, we are glad that we could help! We will be sure to pass over your lovely comments to Georgina, Charlotte and Jess. Thank you!
5/5
GoogleToday I had a viewing of a property for rent after coming to Swindon and the Richard James team helped a lot. Their office itself is a very pleasant place and my sincere gratitude for the excellent service given by Zoe.Her instructions were …
I'm so glad to hear about your positive experience with the Richard James team and Zoe! It's wonderful to know that you found their office pleasant and received excellent service during your property viewing. Thank you for recommending Richard James for letting services in Swindon!
5/5
GoogleI want to acknowledge and share the going the extra mile that makes an estate agency rise above the rest. Richard James have let out apartment in HERITAGE PLAZA for some time. On the vacation of our last tenants we had a lot to sort out. Gee Mossom could not have done more to help and we want to say a huge thank you to her. Martin
Thank you for your feedback Martin! We are so pleased you are happy with the service you have received from our Lettings department. I will make sure your comments get back to Gee
5/5
GoogleReally impressed at the fast responses and good communication throughout, and professional attitude throughout. I was selling a property at the lower end of the market but the service from Jack and Kelly was top notch. Highly recommended!
Thank you for the review Caroline!
5/5
GoogleGeorgina Mepham was very professional and did an incredible job handle the viewings for my property, I'm very happy to leave the rental management of my property with Richard James estate agents, …
Thanks for leaving us a 5 star review, Martin! We'll be sure to pass on your kind words to Georgina and the rest of the Lettings team.
5/5
GoogleRecently entered into my first rental with RJ Lettings and Cheryl Hopes has given a top rate service - friendly, professional and easy to deal with.
We're thrilled to hear that Cheryl Hopes provided you with top-rate service at RJ Lettings! Thank you for sharing your experience, and we're delighted to have you as a new tenant.
5/5
FacebookWe had a great experience purchasing our dream home through Richard James. We mostly dealt with Jade who was amazing! She was professional, reliable and compassionate throughout. The communication was excellent and kept us update! Thank you Jade!
Hello - Thank you for the fantastic review, we're really pleased to hear you had a great experience purchasing your dream home through us. We will of course pass your kind words on to Jade and the team ☺️ Thanks again!
5/5
GoogleHayley and Antony both delt with our house purchase, they were both amazing and I couldn't recommend them enough. Antony got the sale agreed quickly and Hayley was on the ball and gave us regular updates regarding our sellers and there …
Grace, Thanks for the review. We are pleased that we have helped with your purchase and wish you all the best in your new home. We look forward to working with you again... not too soon obviously but any recommendations to friends and family are very welcome.
5/5
GoogleFantastic service from Richard James North Swindon, From our initial visit when deciding whether to put our house on the market Jordan made he process very quick and simple and sold our property to the first viewing. Hayley and Jordan and …
Thanks for the review Michelle! So glad you had a good experience with us. Will pass this back to the guys you have mentioned in your review.
5/5
FacebookRheanna Dowd is my lettings manager. She has been great! Very professional and manages everything really well. Would highly recommend along with all the Richard James team! 5 stars!
Thanks Sam for the lovely review! We are so happy you have had such a great experience with Rheanna and the rest of the team
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