Trusted Agent profile
★★★★★
202 reviews across 4 platforms
76 Victoria Road, Swindon SN1 3BB
Chappells's Swindon office at 76 Victoria Road is rated 4.7 out of 5 across 202 reviews on four platforms, including 192 Google reviews rated 4.8. Checked 9 October 2026.
192
Reviews on Google
This office
1
Reviews on Facebook
This office
4
Reviews on Yell
This office
5
Reviews on Trustpilot
This office
Every review we hold for the Swindon office, from every platform, shown as written. First names only.
5/5
GooglePhil provided a professional service throughout the sale process.
Good afternoon Colin, thank you for your kind review. I will certainly pass on your kind words to both Philip & the sales team at Chappells. All the best for the future & you know where we are if need us again in the future. Cheers.
1/5
GoogleAwful service. Advertise properties to let then advise to contact via email only. Never email back. Would never recommend them.
Sorry to hear that you did not receive an email back instantly! We did try to get in contact with out a response. Anyway I hope you are all sorted now with a rental property. If not do please get in touch so we may try & be of assistance.
5/5
GoogleAbsolutely first class service from Nikki and Phil. Could not have wished for a better team…always on hand to deal with any queries. Thank you Chappells!
5/5
GoogleWhat a wonderful team. Andrea and Nicki in the lettings department are always reliable, helpful, friendly and attentive. They offer great customer service and I would highly recommend them.
5/5
GoogleUsed Chappells for years to let out my two houses. They find me tenants quickly, vet them properly, and obviously keep them happy as they stay for years! Would recommend the lettings agency.
5/5
GoogleI have found both Nicki and Andrea to be very helpful, friendly and professional to any issues I needed resolving.
5/5
GoogleNikki and Andrea are brilliant always there to help with ongoing issues and concerns with my property and nothing is ever too much trouble
5/5
GoogleBrilliant staff. Always happy to help with anything. Lettings department very professional and friendly always there to help if needed. Great company. Would definitely recommend
1/5
GoogleGood and lovely at first. Hand in gloves with the landlord.Even if u are a good tenant mess up your deposit giving silly excuses. Very bad experience
Thank you for this review Darwin, but as you were aware your rental period in Swindon was managed by the owner. We only found you as a tenant for the property that is why you found us great to deal with. The situation with regards to your deposit was handle & directed by the landlord. We wish you all the best for the future.
5/5
GoogleThanks Phil needed to sell fast and you got the job done.
5/5
GoogleAndrea and Nicola are always very helpful in anything that we need. Thank you.
5/5
GoogleVery friendly and professional I would use them again
Thank you Joy, it was a pleasure & pass my regards to Lawrence. Take care & stay safe.
5/5
GoogleThank you for all the good job Nicki and Andrea
5/5
GooglePhil and Emma are a great team. Sold my house very quickly and efficiently and dealt with any problems or concerns as swiftly as they could. Thank you!
5/5
GoogleNicki and Andrea always helpful and respond quickly to any queries.
5/5
GoogleI sold my house through these guys and can only sing their praises. The team at Chappells were always at hand to help when I needed their professional advice & went beyond the call of duty to see my successful sale through to completion. Thanks again Chappells, I will always recommend you to my friends & family.
5/5
GoogleNicki and Andrea from the lettings department make things happen. They are approachable, kind and so pleasant to dealt with! Has been a pleasure!
5/5
GoogleNik and Andrea are a great team, helpful and welcoming.
5/5
GoogleA really friendly and helpful team, I’ve been lucky enough to have Nicki looking after me and she’s great!
5/5
GoogleFantastic staff. Extremely helpful. Takes care of all my rental problems.
5/5
GoogleFantastic staff. Extremely helpful. Takes care of all my rental problems.
5/5
GoogleDespite the difficult circumstances, Phil and Vincent have done a superb job in marketing, finding a suitable buyer and progressing the sale to a happy conclusion. They kept me well informed throughout and I would highly recommend their services to anyone.PositiveProfessionalism
5/5
GoogleAll sorted easily and quickly with no issues
Thank you Amanda, Philip & the sales team at Chappells pass on their very best for the future for both you & Marilyn. Take care & stay safe.
4/5
YellLetting & sales
Can't praise them enough - they handled the purchase of my first but to let and have been so professional with the finding and managing of my tenants. Nothing seems to be too much trouble! Am looking forward to them helping me find a second property.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chappells's Swindon office has 202 reviews across four platforms: 192 on Google, 1 on Facebook, 4 on Yell, 5 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
Chappells is rated 4.7 out of 5 across all 202 reviews, and 4.8 out of 5 on Google from 192 reviews, checked 9 October 2026.
Chappells, 76 Victoria Road, Swindon SN1 3BB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.