Every review we hold for the Swindon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAndy and team went above and beyond from the outset with our house sale and we were supported throughout the process. I cannot recommend them highly enough. The attention to detail in putting together the property pack was second to none, in particular their choice of photographer. The only thing I would have changed would have been to take to onboard their recommendation for a solicitor but you live and learn. I would not hesitate to use them again nor to recommend them to friends and family.
MAK · 26 October 2017
★★★★★ 5/5
GoogleChris and Molly were really friendly and professional and went out of their way to make our move go smoothly. We went for the additional marketing package, which we thought was really good value for our property and the 360 images definitely helped with the sale. Easy to get in touch when needed and always got back to us promptly.
Melissa · 25 October 2022
★★★★★ 5/5
GoogleI’ve purchased a property using Allan & Harris in the past and I’ve just sold one and I have zero complaints. The team are fantastic and always keeping you in the loop with what’s going on and keeping you up to date with viewings and feedback. Thank you for selling my property
Codey · 26 June 2024
Agent replied · 24 October 2024
Hi Codey, thank you for taking the time to share your positive experience with us. We are delighted to hear that you were happy with our service and that we could assist you in selling your property. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotHarry from Allen and Harris
Harry from Allen and Harris, supported myself and my partner with our mortgage process and application. This included 3 x face to face appointments. During the appointments harry was very professional, friendly and approachable. Things we didn’t quite understand, being first time buyers, were explained in great depth. Not only did harry sort out the mortgage application, but also all the important insurance covers too. May I add, 10 days after our mortgage application was submitted, we had an email back to say it was accepted! Much quicker than what we thought the process would take! ☺️ thank you! We would definitely recommend
Rachel · 1 September 2024
★★★★★ 5/5
GoogleAndy and Connor went above and beyond to get me the house I'd set my heart on. Their service is exceptional and the team at Allen & Harris Highworth really challenge all those misconceptions about estate agents. I will never use any other agent in the future. Highly recommended!
I want to give a special mention too about the financial adviser, without her expertise and knowledge I wouldn't have achieved the move.
Thank you all.
Karen · 26 October 2019
★★★★★ 5/5
TrustpilotThoroughly recommend Allen and Harris
Thoroughly recommend Allen and Harris. Selling a house that was my grandparents and latterly my late parents was a difficult and emotional thing to do, coupled with me living a two hour drive away. The team were very kind, thoughtful. Kept me up to date and really went above and beyond, offering to get legal paperwork from their office to my solicitors for me. I would particularly mention James Lamb and Connor Sherman. I wouldn't hesitate to use Allen & Harris for buying or selling any property.
Ms · 27 August 2024
★★★★★ 2/5
Trustpilotthe one in bristol never answer their…
the one in bristol never answer their phone for enquiries (it was end of january, maybe busy period?). Even if you leave your name + phone number twice, they do not give call back.
Mario · 30 January 2026
★★★★★ 5/5
TrustpilotDealt with Allen & Harris
Dealt with Allen & Harris, Massive thanks to Sophie & Poppy who were amazing & went above and beyond.
Siobhan · 12 February 2025
★★★★★ 5/5
GoogleOverall 5 star for Allen & Harris, very professional. Extremely happy with the efforts from both Jemma & Andy who were very knowledgeable, proactive and dedicated to satisfying all my needs when it came to selling our property. Couldn’t thank them enough as I am now in my dream home!
Tara · 26 June 2024
Agent replied · 24 October 2024
Hi Tara, thank you for sharing your wonderful experience with Jemma and Andy at Allen & Harris Highworth. We are delighted to hear that they were able to help you find your dream home. Thank you for choosing Allen & Harris. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotAbsolute joke
Emailed to ask for a viewing of a house, was called by (apparently) the head office and told it would be booked in. We arranged our day around the viewing and got excited to view what looked like a really lovely house. I got a bad feeling the day we were meant to view it as I hadn't had any confirmation email and was told that I hadn't been booked in at all. I then asked to book it in for another evening and my details were taken this time. Again, arranged our day around the viewing, didn't receive a confirmation email. Rang again and was told that it hadn't been booked in, they didn't have my details on the database and the vendor had said they only wanted people that were ready to buy to view the house and because mine is going through the process of being put on the market, that I couldn't view it. Absolute joke. Wasted so much of our time. AND they had the balls to ask if we needed an estate agent to put our house on the market - as if I would go anywhere near them now. Will be avoiding any houses that are being sold by them now and in the future.
Fiona · 29 July 2024
★★★★★ 5/5
GoogleI had a fantastic experience with Jemma at Allen & Harris, she was approachable yet professional and Jemma provided me with excellent market insight, helping me understand my options, and guiding me through the process. Whether buying or selling I would recommend Allen & Harris for a smooth and successful experience.
Agnes · 27 May 2024
Agent replied · 24 October 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future Agnes. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe bought our Park home through Andy and Chris, they and their team are always very cheerful, helpful and professional, nothing is too much trouble. We would definitely recommend them.
Jane · 2 April 2025
Agent replied · 22 May 2025
Thank you Jane for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
Googlethank you all for a very stress free move. you also got us a very good price for our house.. i would highly recommend to anyone.. … More
Stuart · 16 April 2025
Agent replied · 22 May 2025
Thank you so much, Stuart and Louise! We are thrilled to hear that your move was stress-free and that we were able to get you a great price for your house. It was our pleasure to work with you. 🚚💪🏠 Kind regards, Lucy, Customer Relations. …
★★★★★ 5/5
GoogleVery helpful and attentive Estate Agents who have assisted me with buying and selling my Mother's property. Very personal service.
Andy worked very hard and tirelessly with the selling of my Mother's property (again)....things took much longer than anticipated (through no fault of his!). He kept me informed and up to date at all times which was much appreciated and valued during a very stressful time. Thank you Andy.
Gill · 26 October 2019
★★★★★ 5/5
TrustpilotAllen and Harris - Pontcanna
Thank you Josh and team, very professional and time efficient no task was ever to difficult can’t recommend them enough.
Walter · 16 November 2024
★★★★★ 5/5
TrustpilotThe team at Highworth have worked hard…
The team at Highworth have worked hard to sell my property. A special mention to Jemma who has been incredibly proficient, kind, patient and always on hand with good advice!I would definitely recommend Allen and Harris for a professional service
Teresa · 2 November 2023
★★★★★ 5/5
TrustpilotWow Amazing company Allen and Harris…
Wow Amazing company Allen and Harris lower Stratton Swindon branch beyond helpful,They went out of they're way to help me even though I didn't live in swindon they were a call away and went out of they're way to help,Check the property if I had any concerns they were amazing with the viewing,We had Gemma George and Millie holding my hand they were amazing friendly great since of humor and went out they're way to help,If I ever had to sell a property I would use them in a heart beat,They were not pushy as it was a sad sale as a family childhood home and i had to sale it. AAAAAAAAAAAA
Freeman · 17 April 2024
★★★★★ 5/5
GoogleAndy and the team are great group of professionals who really do go the extra mile for their customers. I would have no hesitation in using them again as they did everything they could too ensure a smooth selling process.
Matty · 25 October 2023
★★★★★ 5/5
TrustpilotAllen & Harris Highworth Branch - Amazing
Used Allen & Harris Highworth Branch Andy and Team could not of been more helpful a very quick and smooth process from start to finish :-) A great to Allen & Harris - thank you so much Alison Payne and family
Karl · 19 September 2023
★★★★★ 1/5
TrustpilotAvoid company bit of a joke
Seen property of cash,prepared to make offer on receipt of home report failed to send report at 10am called 11.20 had not received as had solicitor and cash in place.failed to communicate.called back 4.30 and told house was sold only explanation was the person dealing with home reports had a dilemma.a bit of a vague company and not even a return call apologising for their actions.let down both seller and purchaser in this case.broadholm street property
Brian · 13 June 2024
★★★★★ 5/5
TrustpilotExcellent experience ,staff liz ,Leanne…gd team work guys
Excellent experience ,staff liz ,Leanne and Peter plus many more ! Kept regular contact to keep me updated with information of viewings ,feedback on house ,answered questions professionally, giving me options as I was feeling unsure at this difficult time ! Then smashed it with a fab offer ! Which has helped me amazingly financially! Highly recommend team 🙏 x
Suzanne · 2 February 2025
★★★★★ 1/5
TrustpilotWe had our viewing booked for today at…
We had our viewing booked for today in Swindon at two O'clock, Due to an accident on road we were couple of minutes late. I asked agent to give us couple of minutes, But she said she couldn't spare us any, I pleaded with her, But it only fell on her deaf ears, So our one and half hour journey was wasted not to mention another one and half hour journey going back home. If you can't spare few minutes of your time to your clients even if it is not their fault. I don't think we should considered spending our hard earned money on this Company
Sudip · 9 March 2024
★★★★★ 5/5
GoogleA tremendous thank you to both Andrew and Molly of Allen and Harris, Highworth. They were always available and kept me updated about my mother's house sale. Their advice and helpfulness throughout was exceptional and I would say, if you are looking at buying or selling, use Allen and Harris, Highworth for fantastic service.
Sarah · 25 October 2023
Agent replied · 24 October 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotUnreliable and untrustworthy.
Unreliable and untrustworthy.This company has been a source of frustration for ourselves and our landlord.We had viewings deceptively organised behind our backs while living in the property, under the guise of agents being allowed to take photos.We also confirmed our deposit return with our landlord and agent and then received no deposit or response for over two weeks.My wife was told today after getting in touch it was not there responsibility, until we provided screenshots of the same agent who lied to us previously explaining he would communicate with the landlord and get back to us then failed to do so.Completely inconsistent, incredibly stressful, unprofessional and no accountability. I would advise caution before working with or renting through this company.
Sammy · 21 February 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.