Every review we hold for the Swansea office, from every platform, shown as written. First names only.
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5/5
GoogleI recently bought my dream house with the professional service of Smiths Homes. Thank you Tom and Janine for your efficient service. I will recommend Smiths Homes to my friendsππ β¦
Li Β· 17 September 2025
Agent replied Β· 17 May 2026
Thank you so much or your review. best luck in your new home.
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5/5
GoogleViewing today with Robert was excellent. He knew the property well and answered our questions in detail. He offered masses of sensible and quite innovative options to ensure that the property could meet out needs in every way. A very likeable agent that put us at our ease enabling us to ask the silly and sensible alike. Thanksπ β¦
Shaun Β· 17 September 2024
Agent replied Β· 25 August 2024
Thank you so much Shaun π β¦
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5/5
GoogleGreat company, very friendly and quick to respond. Thanks to Janine I actually knew what was happening and what stage we were at through the process. Thanks!
S Β· 17 October 2025
Agent replied Β· 17 May 2026
Thank you so much for your lovely review! π We're delighted to hear you had such a positive experience and that Janine kept you well informed throughout the process, communication is something we really pride ourselves on. β¦ More
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5/5
GoogleI simply can't thank Sarah and Josef enough for all they did to make the sale happen. They went above and beyond what an estate agent would normally do to chase up my rather incompetent solicitor and advise me how to proceed when needed.
From my first viewing of the property I was buying to completion, I cannot recommend them highly enough.
Sandra Β· 19 July 2024
Agent replied Β· 20 July 2026
Sandra, many thanks for taking the time to leave us a review. Sarah, Josef & all the team in Bexhill are very grateful!
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5/5
GoogleThank you Robert for showing me around the house and waiting for me despite my being 20 minutes late! Great service, thanks for advice which Iβve implemented π β¦
Amanda Β· 16 September 2025
Agent replied Β· 16 September 2026
Pleasure to meet you. best wishes for your house sale.
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5/5
GoogleI cannot recommend Smiths Homes, Sales & Lettings highly enough. Tom Edmunds and Janine in the office set up a wattsapp group for the sale which ensured good communication and regular updates. The service was professional, supportive and friendly and Tom's video showcasing the property much admired and commented on.
Joan Mumbles Swansea
Joan Β· 12 April 2026
Agent replied Β· 8 May 2026
Thank you for your kind review
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5/5
GoogleI recently purchased my first home with the help of Daf and Iβm absolutely delighted with the level of service I received. From the beginning, Daf was incredibly helpful and provided fantastic advice on the local area, the property market and the best way to go about securing the property I wanted. Throughout the entire process, from viewing the property to the completion on the purchase, Daf was friendly and professional, always doing his utmost to ensure everything went as smoothly as possible. I am grateful to Daf and the team at Smiths Sales & Lettings LTD for their assistance throughout the process and I wouldnβt hesitate to recommend them to anyone looking to purchase a home.
Jessica Β· 7 May 2023
Agent replied Β· 31 May 2023
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5/5
GoogleSarah is highly professional and driven, keeping me informed throughout our purchase and regularly chasing the relevant parties to ensure a speedy, efficient and pain-free transaction.
Rob Β· 28 June 2026
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4/5
GoogleAbid was very professional and friendly
Alexandra Β· 24 March 2026
Agent replied Β· 8 May 2026
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5/5
GoogleCan't recommend this firm highly enough. They valued our house accurately and sold it very quickly. The progress of the sale has not been entirely smooth for reasons beyond anyone's control but RWW's excellent progress chasing, led by Sarah Sanderson, has been energetic and effective, keeping us informed at all times and maintaining contact with all the other parties - home owners, solicitors and the other agents involved.. Often we have hit 'bumps in the road' and Sarah in particular, but the whole firm in general, has been effective in 'ironing' these out.
Keith Β· 19 April 2026
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5/5
GoogleExcellent dealing with Hywel and his team to let our flat in Langland area. Great service, expert knowledge and very friendly too.
Kerry Β· 16 September 2025
Agent replied Β· 16 September 2026
Thank you so much for your review. Hywel is committed to high service levels and I'm delighted to see that you benefitted from it
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5/5
GoogleHad dealings with Rob and his colleagues on both a professional and Personal level and I cannot recommend them highly enough.
We instructed Smiths to sell our last property and within 48 hours it was sold to a cash buyer for the full asking price.
The use of a WhatsApp Group for updates and queries was a nice touch and a great line of communication to allay concerns and address any queries that arose during the selling process.
Rob, Rhys and their colleagues were brilliant throughout the process and the photos taken by Shereen were a much better quality than those we have had provided by other agents.
Highly recommend this company and have nothing but positives to relay about each member of the Smiths team that I have had dealings withPositiveResponsiveness, Quality, Professionalism, Value
Matthew Β· 26 August 2022
Agent replied Β· 6 June 2023
Hi Matthew, Thank you so much, it was a pleasure working with you to get your house sold. The property sale was a transaction the relationship lasts for life.
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5/5
GoogleOriginally, we went to view a property that Ben was the agent for, after this we made the decision that we wanted Ben to sell our home. After the initial conversation, it was clear that we certainly made the right choice and that Smiths would provide a much better service than other agencies we had spoken to; they were certainly right about this. From start to finish we had no concerns, everything was efficient, well communicated and there was an overall exceptional quality of service. Our property sold within the first set of viewings for a price that exceeded our expectations, there was no back and fore, just a quick and simple conclusion. I think this is the best possible scenario for anyone selling their home!
Ben and rest of the involved company went above and beyond, helping to chase things along with our purchase property, offering advice and generally helping to move things along as much as possible. There were many complications with our purchase property, without Smiths & Ben I feel it would have been an extremely difficult and stressful period for myself and my pregnant wife. Months after our sale had completed Ben & Smiths got in contact to congratulate us on the birth of our son and also delivered some gifts, so not only is the service from start to finish, but the aftercare meets these levels also.
We couldn't be happier, when we move on to our next home we will certainly use Ben & Smiths to do so.PositiveResponsiveness, Quality, Professionalism
Crispin Β· 26 August 2022
Agent replied Β· 6 June 2023
Thank you so much for your review. Ben Woods truly cares for his clients and always has their best interest in mind.
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5/5
GoogleBay Tree surgery have always had a good working relationship with Smiths Letting. Hywel has been a pleasure to liaise with.
Elliot Β· 16 September 2025
Agent replied Β· 16 September 2026
Thank you for your review.π β¦
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5/5
GoogleWe can't speak highly enough of the support we had from Daf Spear and the team at Smith's. Daf worked hard to progress the sale of our 'old' home and our 'new' home. He is responsive, professional and does what he can to stay ahead of any β¦
Andrew Β· 8 October 2024
Agent replied Β· 26 November 2023
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5/5
GoogleHywel and Emma have been fantastic, the agency has always been very approachable and happy to help whenever I needed it. Thank you again!
Jessica Β· 4 September 2026
Agent replied Β· 1 October 2026
Thank you for your lovely review! Weβre delighted youβve found the team approachable and helpful. Hywel and Emma will be so pleased to hear your kind words. Thank you for choosing Smiths Homes!
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5/5
GoogleUp until we met Robert and the team at Smiths the road to selling our home had been a rocky one. Extremely disillusioned we were ready to come off the market. Then we received a leaflet from Smiths asking βwhat do we do differently?β and we β¦
Jacquelyn Β· 8 October 2024
Agent replied Β· 25 August 2024
Hi Jackie, thank you so much for your lovely review. It was an absolute please working with you and David β€οΈ
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5/5
GoogleSmiths sold our house for us very quickly and most importantly for us it was stress free. Robert and his team took all the pressure off. Very professional.
I also used Smiths to rent our house out in the marina for the past 5 years. Emma and Hywel both have been very professional excellent service especially when we had a leak they organised a plumber straight away and the job was done before to much damage was done. Couldnβt thank them enough.
Adele Β· 6 June 2022
Agent replied Β· 6 June 2023
Thank you so much for your kind review
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5/5
GoogleCharlie was brilliant at his job and explained everything in detailed. I highly recommend his service . Great job
Jananee Β· 16 September 2025
Agent replied Β· 16 September 2026
Thank you for your kind review
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5/5
Googleβββββ
Really pleased with the service from Smiths Homes, Sales & Lettings! The team was friendly, professional, and incredibly helpful throughout. Communication was clear, everything was handled efficiently, and they made the whole process feel straightforward and stress-free. I would happily recommend them to anyone looking for a reliable estate agent in Swansea. π‘π
Odheer Β· 10 September 2026
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5/5
GoogleRob Smith made the viewing and purchasing of our beautiful new home a breeze. From our first viewing, until completion, Rob has gone out of his way to help us and has been very considerate of our family needs along the way. Rob, Janine and β¦
Rebecca Β· 8 October 2024
Agent replied Β· 25 August 2024
Thank you so much Rebecca it was an absolute pleasure.
I'm sure you and family will be very happy in your stunning new home π β¦
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5/5
GoogleExplained everything good ,gave us good information about the property and details, and we are pleased for his excellent service
Cristian Β· 17 September 2026
Agent replied Β· 30 September 2026
Thank you for your kind review! Weβre really pleased to hear that everything was explained clearly and that you received all the information you needed about the property.
Providing a helpful, knowledgeable and professional service is really important to us. Thank you for choosing Smiths Homes, and we appreciate you taking the time to leave us such positive feedback
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5/5
GoogleTom was professional and went out of his way to help from day one . Very often answering queries while not at work during evenings and weekends . I found him very efficient and helpful always concerned about the client from start to β¦
Louise Β· 8 October 2024
Agent replied Β· 26 November 2023
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5/5
GoogleWe have recently been looking at properties Smiths have and have been emailing Simone. We are very impressed at the excellent, prompt and efficient communications from Simone. So important to have prompt questions answered when you are looking at several properties. Thank you Simone.
Allan Β· 24 September 2024
Agent replied Β· 28 April 2024
Thank you for the review ππ β¦
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.