Trusted Agent profile · Swansea
Verified
★★★★★
734 reviews across 2 platforms
Unit 4 270 Cockett Road, Swansea, SA2 0FN
Smiths Sales & Lettings Agents in's office in Swansea, at Unit 4 270 Cockett Road, is rated 4.9 out of 5 across 734 reviews on two platforms, including 701 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Smiths Sales & Lettings Agents in, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Swansea office, from every platform, shown as written. First names only.
5/5
GoogleHywel and the team at Smiths Homes have a service that's second to none. I have dealt with the company for over 10 years and they have met all my requirements with professionalism and efficiency. I would recommend them above all others for your property needs. First class!
Thank you for your review , delighted to see you're happy with Hywels services 🙏 …
2/5
GoogleAfter the initial meeting I was really disappointed with their service at the Bexhill branch. Danny Power was the breath of fresh air but the others made me feel not important and not welcome whenever I contacted them or walked into the branch. Maybe the value was not high enough? Two of the sales fell through where I wasn’t given the full picture or full checks were done before they fell through, wasting time. As a first time seller a disappointing frustrating experience.
Richard, many thanks for taking the time to leave us a review. We take all feedback seriously and regret that you were dissatisfied with our service. I would appreciate it if you could call me to discuss this matter further. I can be reached on 01797 253681. Best regards, Alan Crouch, Operations Manager, Rush Witt & Wilson
5/5
GoogleWe were very happy with the personal attention given by every member of the team at RWW, and with the way in which all matters regarding the sale of our house were efficiently dealt with. Other agents in the chain themselves commented on the effective way RWW kept track of each movement in the various sales, so that everyone was in the picture at all times. There were a few occasions, especially nearing completion, when the chain was in danger of breaking, and RWW pulled out the stops to keep things on track. Result was a good sale achieved.
Many thanks for taking the time to leave us your review Tony, all the team in Bexhill are very grateful!
5/5
GoogleRob was absolutely an absolutely brilliant agent! We had a difficulty parting with the property due to a bereavement in the family. Rob took the time to come and listen to us and our story surrounding the property’s history and why it was …
Ah Rhian, what a lovely review. I was honoured to be your family agent of choice x
5/5
GoogleI dealt with Daf Spears who was phenomenal. Very easy to contact; very easy to book a viewing; and I got a comprehensive walkthrough of the property and all of its benefits. Daf also valued my property and was extremely thorough in learning …
Thank you Adam , I've so pleasing to hear how you were made to feel by Dafydd . He really is an exceptional agent.
5/5
GoogleOur property went on the market with Smiths Homes Swansea in January, was under offer in February and Robert was negotiating an exchange date in March ! We have just completed and the service we received has been excellent. Robert has a …
Thank you Tracy, It was an absolute pleasure working with you and Jim, we had a few hurdles along the way but we got there. Best wishes on the next chaptor of your lives.
5/5
GoogleAbid was incredibly helpful and gave us a complete and thorough explanation of expectations in the letting process and the property itself
Thank you , Adid id our customer service super star ⭐️
5/5
GoogleJohn Sanderson is an absolute diamond..he visited our property on 7th,August and is charm,personified. Very professional, knowledgeable and helpful..Any client would be lucky to have this estate agent market their property. I thoroughly recommend John,Sarah and his team. Keep up the good work..John helps to dissipate usual estate agent charactisation.
Pamela, Thank you so much for your glowing review! We’re delighted to hear that John made such a positive impression during his visit. His professionalism and charm truly set him apart, and we’re glad that you felt well-supported by him and the rest of the team. Your recommendation means the world to us, and we’ll be sure to share your kind words with John and Sarah. We’re committed to maintaining this level of service and appreciate your encouragement. Thanks again for choosing us!
5/5
GoogleI really want to thank Daf from Smiths Homes Estate Agents who was very professional, knowledgeable, and dedicated. He made selling our home seamless, handled every detail flawlessly, and got great results. I highly recommend his expertise, communication, and commitment to client satisfaction! Mo.
Thank you so much for your review. I'm delighted to see it was a great experience working with Daf
5/5
GoogleWe have recently purchased our new home through Smiths and have had a great experience! Charlie was very accommodating with arranging viewing times to suit our work schedules and was great at answering all our questions, and Janine did an …
Thank you so much for reviewing Charlie's services 🙏 …
5/5
GoogleA big thanks to Tom and Janine from Smiths for selling our property. Friendly, diligent, responsive are words that come to mind when describing both the individuals and the organisation. For several reasons it was a long road to achieve …
Thank you so much for your review
5/5
GoogleBougt a property through Smiths and thet were awesome. Nothing too much trouble, chased everything up at all stages and made it happen. Special thanks to Charlie - he was always ready to arrange visits, provide info. Thanks everyone. Andy and Chris K
Thank you so much for your review , in particular recognising Charlie's commitment to high levels if service. 🙏❤️ …
5/5
GoogleThank you to Abid for showing us around a proprty to let in Swansea today. Very friendly and informative and seemed happy to answer all questions :)
Thank you for your lovely review. We’re so pleased to hear that Abid made your viewing a positive experience. Being friendly, informative and happy to answer questions is exactly the service we … More
5/5
GoogleWe are incredibly grateful to the entire team at the Smith’s Homes Lettings / Agency for helping us finally step into our new home. Although the journey took six months of hard work and patience, it was absolutely worth the wait. …
Thank you, Ann, for such a lovely review. It was a long journey, and we really appreciate your patience throughout. We’re delighted you’re finally in your new home! … More
5/5
GoogleI have recently purchased a property with the help from the team at Smiths. What can I say, Tom, Charlie and Janine were so professional, dedicated and courteous, communication was awesome, even setting up a Wattsapp group which was …
Hi David , thank you for your review. Im delighted it was a great experience for you .
5/5
GoogleWe spoke to Hywel on the phone was ever so nice and patient with us. Always willing to take our phone calls and questions really great and cheery guy …
Thank you so much for taking the time to leave such a lovely review. We’re absolutely delighted to hear about your experience and that Hywel looked after you so well throughout the process. He really is a credit to Smiths Homes and will be … More
5/5
GoogleJust want to say a huge thank you to Robert Smith! Knowledgable, approachable, professional and incredibly helpful. You went above and beyond to help us find our dream home! Can’t thank you enough. Would recommend you as an estate agent to anyone.
Thank you so much Mel that's really kind if you 🙏🤶 …
5/5
GoogleMy house sale completed today and I couldn’t be happier with the service that I received from Smiths Homes, Sales & Lettings. Selling our family home (built by my father) was a huge step, but Robert Smith understood and articulated the …
Thank you so much for taking the time to leave such a lovely review. We completely understood that selling a family home built by your father was about far more than simply selling a property. It was important to us that we told … More
5/5
GoogleI had an excellent experience with Smiths Agents in Swansea. The speed of the sale was impressive, and their communication throughout the process was clear, professional, and consistent. Everything was handled efficiently and with great …
Diolch o galon for your wonderful review! 💛 We’re so pleased to hear you had such a positive experience and that our team’s communication and attention to detail made the process smooth and stress-free. … More
5/5
GoogleWe recently sold and bought a property through Daf Spear, cannot thank him enough for all of his hard work, patience and advice throughout. Couldn't have done it without him, highly recommend Daf and his wealth of experience. …
Thank you for your kind review
5/5
GoogleWe recently had the pleasure of working with Janine and Tom on the purchase of our home, and the experience was absolutely first-class from start to finish. Both were incredibly professional, approachable, and genuinely went the extra mile …
Thank you so much for taking the time to review our services, Tom & Janine are super stars 🏡 …
3/5
GoogleThe sale was made in very difficult circumstances due to the state of the economy. Obviously it took longer than we hoped but eventually we got the sale over the line. Full marks to Tom Edmunds for staying with us all the way. He was always very professional and his hard work made it happen. Top man.
Thank you for your kind words and for sticking with us through a challenging sale. We know it took longer than you’d hoped, so it’s lovely to hear how much you valued Tom’s support and hard work throughout. We’ll be delighted to pass your … More
5/5
GoogleWe bought and sold our house with Daf and we couldn’t recommend him highly enough. He made us comfortable from start to finish and kept us updated throughout the process. We now have our dream home and can’t thank Daf enough!
Thank you foe your review Daf is a super star. Always looking our for clients and buyers best interest.
5/5
GoogleWe would like to take this opportunity to thank Tom Edmunds, Partner Agent and Janine, Mortgage Progressor at Smiths Homes, Swansea. They were extremely helpful throughout the purchase of your new home, despite it not being a …
Thank you so much recognising Tom's and Janine's hard work. They really do care about their clients best outcome 🙏 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Smiths Sales & Lettings Agents in, Swansea won Platinum.
