Every review we hold for the Swansea office, from every platform, shown as written. First names only.
★★★★★ 3/5
GoogleThe sale was made in very difficult circumstances due to the state of the economy. Obviously it took longer than we hoped but eventually we got the sale over the line. Full marks to Tom Edmunds for staying with us all the way. He was always very professional and his hard work made it happen. Top man.
Roger · 15 June 2026
Agent replied · 3 October 2026
Thank you for your kind words and for sticking with us through a challenging sale. We know it took longer than you’d hoped, so it’s lovely to hear how much you valued Tom’s support and hard work throughout. We’ll be delighted to pass your comments on to him. Thank you for trusting Smiths Homes, and we wish you all the best for the future.
★★★★★ 5/5
GoogleWe recently sold and bought a property through Daf Spear, cannot thank him enough for all of his hard work, patience and advice throughout. Couldn't have done it without him, highly recommend Daf and his wealth of experience. …
Christine · 8 October 2025
Agent replied · 16 September 2026
Thank you for your kind review
★★★★★ 5/5
GoogleWe recently had the pleasure of working with Janine and Tom on the purchase of our home, and the experience was absolutely first-class from start to finish. Both were incredibly professional, approachable, and genuinely went the extra mile …
Wayne · 8 October 2025
Agent replied · 17 May 2026
Thank you so much for taking the time to review our services, Tom & Janine are super stars 🏡 …
★★★★★ 5/5
GoogleWe bought and sold our house with Daf and we couldn’t recommend him highly enough. He made us comfortable from start to finish and kept us updated throughout the process. We now have our dream home and can’t thank Daf enough!
A · 16 September 2025
Agent replied · 16 September 2026
Thank you foe your review Daf is a super star. Always looking our for clients and buyers best interest.
★★★★★ 5/5
GoogleWe would like to take this opportunity to thank Tom Edmunds, Partner Agent and Janine, Mortgage Progressor at Smiths Homes, Swansea. They were extremely helpful throughout the purchase of your new home, despite it not being a …
Andrea · 8 October 2025
Agent replied · 9 December 2024
Thank you so much recognising Tom's and Janine's hard work. They really do care about their clients best outcome 🙏 …
★★★★★ 5/5
GoogleI received excellent service from Smiths Homes when selling my house recently. Robert Smith and his team were professional, efficient and responded very quickly to any queries I had. I especially appreciated the weekly updates. I felt …
Lindsey · 8 October 2025
Agent replied · 17 May 2026
It was an absolute please Lindsey . Thank you so much for taking the time.to review our services 🙏 …
★★★★★ 5/5
GoogleMy recent experience with viewing a property through the Bexhill office was very positive. An amazing professional team, in particular Joe who dealt with my initial enquiry & Lyn who conducted the viewing, she was so helpful & friendly.
Wendy · 19 June 2026
★★★★★ 5/5
GoogleWe have just bought a house with Rush Witt Wilson, Bexhill and can't recommend them enough. They went above and beyond to help us, keeping us informed every step of the way with great kindness, efficiency and professionalism. A HUGE thank you to Danny, Sarah and the rest of the team.
Michele · 19 March 2026
★★★★★ 5/5
GoogleGreat experience selling our property with Smiths Homes. Accepted an offer within 2 weeks of going live. They were friendly, efficient and Janine and Rob kept us updated every step of the way.
Excellent service throughout!
Alison · 17 October 2025
Agent replied · 17 May 2026
Thank you so much for your fantastic review! 😊 We’re thrilled to your property sold so quickly and that you found the whole experience smooth and stress-free.
It was a pleasure working with you, and we’ll be sure to pass your kind words on to Janine too. Wishing you all the best in your next chapter! 🏡💛 …
★★★★★ 5/5
GoogleAbid has been great with all our questions and viewings
Daniel · 12 May 2026
Agent replied · 2 June 2026
Thank you for your kind review. We're delighted to hear that Abid has been able to help with your viewings and answer all of your questions along the way. We know how important good communication and support are during the property process, and it's great to hear that this has been your experience.
We'll be sure to pass your comments on to Abid, who will be thrilled to receive such positive feedback.
Kind regards,
The Smiths Sales & Lettings Team
#proudguildmember
★★★★★ 5/5
GoogleOn the 2nd January 2025, Robert Smith was instructed to sell my late father-in-law's home. He achieved an offer, which was accepted on the 9th January, and the sale was completed on the 14th February. …
Ralph · 30 September 2025
Agent replied · 16 September 2026
Thank you so much for your kind review.
★★★★★ 5/5
GoogleAbid was fab when he showed me round the property and the follow up was very efficient. …
Vickie · 8 March 2026
Agent replied · 11 May 2026
Thank you so much for the wonderful feedback.
We’re delighted to hear that Abid made such a great impression during your viewing and that his follow-up was efficient and helpful. It’s also lovely to know … More
★★★★★ 5/5
GoogleVery happy with the service provided. Helen was excellent in providing all required information, even things I hadn’t thought about and Hywel was very quick in replying. Would definitely recommend and would prefer to use Smiths again.
Karl · 17 September 2025
Agent replied · 23 October 2024
Helen is our customer service hero
Thank you so much for reviewing her services 🙏 …
★★★★★ 5/5
GoogleI had a great experience for my first ever house viewing. Robert was very friendly, helpful and professional. Robert was always available to answer my questions and willing to do the extra to help me. Highly recommended.
Masum · 16 September 2025
Agent replied · 16 September 2026
Thank you so much Masum, it was an absolute pleasure to meet you.
★★★★★ 5/5
GoogleVery professional service from Abid. We viewed 2 lettings properties with him in Swansea. He was nice, chatty and honest. We appreciate the punctionality, insights, and advice for our needs as we are quite new to Swansea.
R · 26 September 2026
Agent replied · 30 September 2026
Thank you so much for your lovely review. We’re delighted to hear you had such a positive experience viewing properties with Abid.
Being new to Swansea, we know how valuable honest advice and local knowledge can be, so it’s great to hear that Abid was able to help and make the viewings enjoyable and informative.
Thank you for choosing Smiths Homes, and we wish you all the very best with your property search and your new life in Swansea!
★★★★★ 5/5
GoogleHelen was amazing went above and beyond to help find our perfect home with everything we needed. Such little fuss and am so happy with how we was treated. Thanks for making it easy for us.
Darren · 17 September 2025
Agent replied · 9 December 2024
Thank you for your review and recognising Helens hard work and commitment 🙏 …
★★★★★ 5/5
GoogleAbid was amazing ! Super friendly and helpful.
Raymond · 12 May 2026
Agent replied · 2 June 2026
Thank you for your lovely review. We're delighted to hear that Abid made such a positive impression. He takes great pride in providing a friendly, helpful, and professional service, so we're sure he'll be thrilled to read your kind comments.
We really appreciate your feedback and thank you for choosing Smiths Sales & Lettings.
Kind regards,
The Smiths Sales & Lettings Team
#proudguildmember
★★★★★ 5/5
GoogleTom Edmunds at Smiths Homes Lettings and Estate Agents Swansea has been outstanding from start to finish. His clear communication and unwavering commitment to delivering the best service are second to none. …
Matthew · 8 October 2025
Agent replied · 17 May 2026
Thank you Mathew , Tom really cares about his clients 🙏 …
★★★★★ 5/5
GoogleWould highly recommend Hywel at Smiths for any property letting in the area. Throughout, communication was clear and professional which has lead to a result ourselves, Smiths and the new tenants are all happy with.
Bridgend · 16 September 2025
Agent replied · 16 September 2026
Thank you so much for your review. Hywel is a super star and I'm delighted ro hear that you appreciate the service levels he gives.
★★★★★ 5/5
GoogleAbid was amazing, great estate agent. Nothing bad to say about him.
Mattias · 7 April 2026
Agent replied · 8 May 2026
Thank you for taking the time to review Abid service
★★★★★ 5/5
GoogleAbid was fantastic, informative and professional, over all very nice and fast service. Thank you!
Manuel · 14 March 2026
Agent replied · 8 May 2026
Thank you ⭐️⭐️⭐️⭐️⭐️
★★★★★ 5/5
GoogleSarah was particularly helpful in our very lengthy, complex case! She was on the ball with updates and chasing all parties to get this over the line! Thank you again for all your help!
Laura · 19 June 2026
★★★★★ 5/5
GoogleAbid was great. Very helpful and informative
James · 12 May 2026
Agent replied · 2 June 2026
Thank you for your kind review. We're delighted to hear that Abid was helpful and informative throughout your experience. Taking the time to answer questions and provide clear guidance is an important part of the service we strive to deliver.
We'll be sure to pass your comments on to Abid, who will be delighted to receive your feedback.
Kind regards,
The Smiths Sales & Lettings Team
★★★★★ 5/5
GoogleExcellent experience from start to finish. Comprehensive overview and knowledge of the marketplace to position and market our house effectively. Great communications and feedback throughout the process to complete the sale. Highly recommend.
Mike · 26 September 2026
Agent replied · 30 September 2026
Thank you so much Mike for your kind words and for trusting us with the sale of such a special home.
We know this was far more than just a property sale for you. The house holds so many important family memories, including your son’s wedding, as well as the many guests who enjoyed staying there over the years.
It was a privilege to help you with the sale.
Thank you again for putting your trust in myself and the team at Smiths Homes.
Robert & the Smiths Homes Team
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