Trusted Agent profile · Swansea
★★★★★
477 reviews across 3 platforms
Unit 6 Abernethy Square, Maritime Quarter, Swansea, SA1 1UH
Peter Alan's office in Swansea, at Unit 6 Abernethy Square, is rated 2.8 out of 5 across 477 reviews on three platforms, including 141 Google reviews rated 4.8.
Every review we hold for the Swansea office, from every platform, shown as written. First names only.
5/5
TrustpilotLoved peter alan estate agents was…
Loved peter alan estate agents was fantastic service the team was amazing. Dealt with our property in a superb way even down to the photographer which was amazing . Matt who was looking after us was superb couldnt rate them high enough peter alan in gorseinon wpuld definitely go to them again
1/5
TrustpilotIf i could give less than 1 star I…
If i could give less than 1 star I would. Peter Alan allow sub letting. The flat my daughter is on the tenancy for has had the locks changed my daughter has not got a key however the person who is subletting and is not on the lease has a key. Go figure.
1/5
TrustpilotLETTINGS
Please read the reviews, especially if you are going to use the letting service. The firm are literally useless. Peter Alan will not communicate with you . Appalling service DO NOT TOUCH THEM WITH A BARGEPOLE.
5/5
GoogleYasmin, Liam and Nadine are so helpful and friendly, nothing is too much to ask for. The service is top quality and i couldn't be happier.
1/5
TrustpilotRude and dismissive
I found them rude, dismissive and totally disinterested.
1/5
TrustpilotDreadful company
Dreadful company. Rented a property through them will totally avoid all communication, Merthyr branch were useless. messed up on some many issues then avoided me. never again put me off renting for life
5/5
GoogleI ve been dealing with staff here for 16 years, namely Yasmin,Liam & Nadine. Always been efficient and polite. Really good at keeping me informed
1/5
TrustpilotStood up at the viewing.
We visited the office and booked a viewing with a member of staff for the following day. We were left waiting outside the property and no one showed up!!! We have heard nothing from the agent since.
1/5
TrustpilotWould give zero stars if I could
Would give zero stars if I could. Countless cancellations and postponed viewings that never happened. The team is very disorganised, doesn’t keep track of the bookings made with potential buyers. Not sure how it is still in business.
5/5
GoogleGreat service from Nadine,Yazmin and Liam at Swansea Marina. Great communication and keep me upto date on transactions. My goto estate agent .
1/5
TrustpilotBad company for renting as they put…
Bad company for renting as they put druggies in and don't care about problems they cause as they say they pay their rent Would never deal with this company ever again and my family and friends are doing the same
5/5
GoogleAbsolutely fantastic and efficient service. In particular Mr Anthony Roige who went above and beyond to help us. Highly recommended. Many Thanks!
5/5
GoogleAnthony Roige we benefited from Anthony’s wide knowledge and experience relative to this industry, and realised a positive result as a consequence
5/5
GoogleVery good experience. The team provided lots of information and responded to all queries promptly.
5/5
GoogleCouldn’t sing Anthony’s praise enough, really helpful and made sure we were always kept in the loop with things
1/5
TrustpilotWatch out!
Watch out!! House 4 bed in Nelson.Cheater owner. Do not fix anything at home and when you get tired and leave it. they take your deposit.
5/5
GooglePeter Alan Marina branch has been extremely proactive and supportive through the whole rental process.
1/5
TrustpilotAwful!
Do not use Peter Alan! Definitely don’t let them con you into using I am sold (modern auction). Genuinely the worst experience using this company. Dell boy central!
5/5
GoogleLettings Manager, Anthony Roige, was extremely flexible and helpful in finding our family the perfect apartment!
5/5
GoogleNadine helped me and my partner secure a 2 bedroom flat in Swansea marina. Extremely professional, very quick and kept us fully informed through all stages of the process. Would highly recommend!
1/5
TrustpilotBad service
Bad service. Called them twice straight after the property was advertised, nonody picked up, left messages both times. Next day somebody finally picked and said “too late bud, its gone”.
5/5
GoogleAnthony Roige His responding is kind. responded thinking and behaving from my point of view.
5/5
GoogleGreat experience working with Liam at the Swansea Marina branch, super professional and really helpful!
1/5
Trustpilotdo Not trust this estate agent
They don’t treat you as a customer or a equal a very untrusted worthy estate agent there good at getting the maximum price for your house but don’t appreciate there Byers or respect there landlords
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Peter Alan's Swansea office has 477 reviews across three platforms: 141 on Google, 4 on Facebook, 332 on Trustpilot (across the whole business).
Peter Alan Swansea is rated 2.8 out of 5 across all 477 reviews, and 4.8 out of 5 on Google from 141 reviews.
Peter Alan Swansea, Unit 6 Abernethy Square, Maritime Quarter, Swansea, SA1 1UH.
