Trusted Agent profile · Swansea
★★★★★
131 reviews across 3 platforms
111, Clase Road, Morriston, Swansea, SA6 8DY
Clee Tompkinson and Francis's office in Swansea, at 111, is rated 4.4 out of 5 across 131 reviews on three platforms, including 67 Google reviews rated 4.7.
67
Reviews on Google
This office
20
Reviews on Facebook
Business-wide
44
Reviews on Trustpilot
Business-wide
Every review we hold for the Swansea office, from every platform, shown as written. First names only.
5/5
GoogleVery happy with service Clee provided whilst purchasing my property! I was dealing with Abi who was super helpful, nothing was to much for her. Would highly recommend!
We are pleased you were happy with the service provided, we were pleased we could assist you with your purchase and wish you all the best in your new home.
5/5
TrustpilotHaving just sold my house with the…
Having just sold my house with the Pontardawe team, I cannot praise or recommend them enough. Was it smooth? No, but that wasn't down to them, in fact they helped overcome the obstacles we faced. We would use them again if need arose.
Apologies for the delay, we have only just starting using this review service. Many thanks for your kind words and review. From all the team at Clee Tompkinson Francis Estate Agents Pontardawe.
5/5
FacebookWe have just sold are home with clee swansea we looked into some of the other estate agents 1st but after a bit of research and speaking to people who have used clee before we knew clee was the estate agents best to use. They are a very friendly group of staff excellent communication plus perfect for when u in work they had there own key took all the viewings them selfs (not like some of these cheap online estate agents were u gota take the viewings yourselfs impossible when your in work) i would highly recommend and if I ever move home again I will defiantly be using clee tompkinson swansea thank u to Kerry Somerville and the rest of staff for making the sale of are home so comfortable.
5/5
GoogleChris and all the team at Clee were fantastic in the sale of our house. I can't reccomend highly enough to anyone who needs an estate agent.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for kind review Llyw, it was our pleasure to assist you with your house sale. We hope you are very happy in your new home.
5/5
GoogleStaff experience is second to none. Staff helpful and friendly unlike other established estate agents in the area.👍 …
Thank you so much for your 5 star review, we are pleased you have been happy with our service.
5/5
Facebookthank you to nathan and the team for great customer service with my daughter laura on purchasing her very first home today. dealt with professionalism, speed and accuracy and she looks forward to her future in her new home.
Thank you Deb for your kind recommendation, we hope Laura had a great first Christmas in her new home, we wish you and the family all the best for 2020.
1/5
TrustpilotClee Tompkinson & Francis. Dealing need to be doubled checked
Can't believe this company is getting worse.
Apologies for the delay, we have only just starting using this review service. Really sorry to hear about this experience. We will of course be investigating this internally to see if there are any issues to address. In meantime really grateful you took time to review and we hope everything worked out for you in the end.
5/5
GoogleGreat customer service, staff couldn’t be more helpful and friendly. Would recommend to anyone!
Thank you for your 5 star review, very much appreciated
5/5
GoogleBrilliant experience with this estate agent Perfection personified! Highly recommend this firm to anyone
Thank you for your 5 star review, we are delighted you were happy with the service. We would like to wish you all the best in your new home.
5/5
GoogleFantastic service from Carol and all the team from the start of the selling process to the end. Always helpful and professional, a pleasure to deal with. Would have no hesitation in recommending or using again. Paul & Lisa Vowles.
Thank you so much for your lovely review, it was our pleasure to assist you.
1/5
TrustpilotDoesn't understand covid rules
My job is to buy and sell . But even though buying a house in this buisness is considered work . I am refused viewings because of covid . They need to learn the guidelines and rules on travel . And based in their non understanding of the basic rules, I can only imagine that this would not be a good company to work with .
1/5
TrustpilotTravelled 6 hours to view a house only…
Travelled 6 hours to view a house only to recieve a txt message to let me know due to sickness (on a saturday morning) that our viewings had been cancelled. Tried calling the office several times - no answer!
5/5
FacebookFantastic experience working with Chris on a recent property sale on my family's behalf. Friendly and incredibly proactive at adapting to the shifting health landscape. Courteous and efficient to boot. Highly recommended.
Thank you David for allowing us to work with you to sell your property, was a pleasure working with you and the family to get the best result. We wish you all the best for the future. Kind regards all the team at Clee Tompkinson Francis Estate Agents Swansea.
5/5
FacebookWould highly recommend to everyone, very helpful and friendly. And a big thank you to Kelly for everything she did for me .
5/5
GoogleAlways a pleasure when in contact with this company and very informative with the viewings that me and my partner had with them.
Thank you Nathan for your 5 star review, we are pleased that you have a good experience with our company.
5/5
FacebookFantastic company, really happy with the service. Many thanks to Julie who helped with every step of the sale and move!
5/5
GoogleAbsolutely fantastic service from Chris . Very professional, knowledgeable and helpful.
Thank you for your lovely review, it was our pleasure to assist you with your purchase. We hope you are happy in your new home.
1/5
TrustpilotRude and rushy lettings agent
Rude and rushy lettings agent. Would not allow me to finish a sentence before rushing off the phone. Customer service has gone out the window with this company
Apologies for the delay, we have only just starting using this review service. Really sorry to hear about this experience. We will of course be investigating this internally to see if there are any issues to address. In meantime really grateful you took time to review and we hope everything worked out for you in the end.
5/5
GoogleHandled my home purchase, were always prompt professional and polite.
Thank you Jack for your lovely review, we are so pleased you were happy with the service.
5/5
GoogleFantastic service . Highly recommended. A lovely team and nothing was too much trouble . Kept me updated throughout sale . Would use them again definitely.
Thank you for your 5 star review Julie. We are pleased you were happy with the service and we would love to assist you again in the future.
5/5
TrustpilotWe’ve been using C T F Pontardawe for…
We’ve been using C T F Pontardawe for over twenty years.They have always been very professional and friendly. Whenever we’ve had queries their customer service has been exemplary.
Apologies for the delay, we have only just starting using this review service. Many thanks for your kind words and review. From all the team at Clee Tompkinson Francis Estate Agents Pontardawe.
5/5
GoogleFriendly and helpful staff. Make selling a house easy.
Thank you Graham for the five star review, we are very grateful to you for taking the time to leave the review and we are delighted you were happy with the service.
5/5
GoogleExcellent ... professional service 👌 …
Thank you Louise for your lovely review, it was our pleasure to assist you with your property search.
5/5
TrustpilotCFL by far the best estate agents I…
CFL by far the best estate agents I used! Big shout out for Kelly who supported us through our purchase😊
Apologies for the delay, we have only just starting using this review service. Many thanks for your kind words and review. From all the team at Clee Tompkinson Francis Estate Agents Neath.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Clee Tompkinson and Francis's Swansea office has 131 reviews across three platforms: 67 on Google, 20 on Facebook (across the whole business), 44 on Trustpilot (across the whole business).
Clee Tompkinson and Francis Swansea is rated 4.4 out of 5 across all 131 reviews, and 4.7 out of 5 on Google from 67 reviews.
Clee Tompkinson and Francis Swansea, 111, Clase Road, Morriston, Swansea, SA6 8DY.
