Every review we hold for the Swansea office, from every platform, shown as written. First names only.
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5/5
GoogleI used clee tompkinson frabcis to sell my property. I couldn't fault them. I had difficulties selling this property previously but they put in an exceptional level of work. The communication was excellent and they dealt with all my queries professionally and swiftly. I would not hesitate in using them in the future.
Rachael Β· 27 November 2024
Agent replied Β· 11 December 2024
Many thanks for your kind 5-star review, we hope you and the family have a lovely Christmas and new year from all the team at Clee Tompkinson Francis Estate Agents Swansea
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5/5
GoogleExcellent Service. Made the selling of my house a very smooth experience.
Harjit Β· 16 February 2026
Agent replied Β· 16 April 2026
Thanks for taking the time to review we really appreciate it, from all the team at Clee Tompkinson Francis estate agents Swansea
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5/5
GoogleThe whole team went above and beyond at times to deliver a first class service I would definately recomended.
Paul Β· 16 December 2025
Agent replied Β· 16 April 2026
Thanks ever so much Paul for your kind 5-star review, it was a pleasure working with you, may we take this opportunity to wish you a happy Christmas and New year from all the team at Clee Tompkinson Francis estate agents.
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5/5
GoogleI have sold my property and then bought a new one using this company. Honestly, It was a smooth and easy process. Chris and Nathan were very professional through every stage of the process. This also includes Tracy and all other members of staff. I highly recommend this company.
Gauchoswan Β· 24 August 2020
Agent replied Β· 23 August 2024
Thank you so much for your five star review, it was a pleasure working with you to ensure the sale and purchase was as smooth as possible. We wish you all the best and hope to work with you in the future. Kind Regards all the team at Clee Tompkinson Francis Estate Agents Swansea.
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5/5
GoogleWe had the smoothest moving experience with Clee! Everyone was so helpful and were always happy to chat through any questions we had. The communication with the seller was really quick and the process was stress free.
Hope Β· 16 May 2025
Agent replied Β· 27 May 2025
Thank you so much for your kind review, was a real pleasure working with you, all the team at Clee Tompkinson Francis estate agents Swansea with you all the very best for the future.
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5/5
GoogleChris and the team at Clee were excellent throughout and Cleeβs pricing is very competitive too.
Alex Β· 26 March 2024
Agent replied Β· 23 August 2024
Many thanks for your kind review, it was a pleasure working with you selling your home in Sketty. All the team at Clee Tompkinson Francis wish you the very best with your new move.
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5/5
GoogleA good easy to deal with estate agency
David Β· 16 February 2026
Agent replied Β· 16 April 2026
Thanks David, pleasure working with you from all the sales team at Clee Tompkinson Francis estate agents Swansea
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5/5
GoogleVery reliable and efficient staff . Had my house sold in very good time . Highly recommended.
Naresh Β· 16 November 2025
Agent replied Β· 16 April 2026
Thanks Naresh was a pleasure working with you, really appreciate your kind words and 5-star review, from all the sales team at Clee Tompkinson Francis estate agents Swansea.
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5/5
GoogleI had a really great experience with Clee for buying my first home. Nathan and Julie were very helpful throughout the whole process.
Emma Β· 24 August 2023
Agent replied Β· 23 August 2024
Thank you so much for your kind review, it was a pleasure working with you, we hope you and the family have a lovely Christmas and New Year from all the team at Clee Tompkinson Francis Estate Agents Swansea.
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5/5
GoogleChris and the team at Clee's were exceptional from start to finish. My house was listed within 24 hours on all the propery portals, and sold within 6 days above the asking price. The communication throughout was fantastic and I will use them again for any house sales. Highly recommended.
Rhys Β· 25 August 2018
Agent replied Β· 23 August 2024
Thank you for your review Rhys, it was a pleasure working with you to achieve this fantastic result, we wish you all the best for the future from everyone at Clee.
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5/5
FacebookChris and the team at Clee's were exceptional from start to finish. My house was listed within 24 hours on all the propery portals, and sold within 6 days above the asking price. The communication throughout was fantastic and I will use them again for any house sales. Highly recommended.
Selwyn Β· 10 August 2018
Agent replied Β· 23 May 2026
Many Thanks Rhys, was great working with you to sell your home, We wish you all the best with your next move. From all the team at Clees Swansea π‘ππ
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5/5
GoogleExcellent service from start to finish. Carol and Rob were really helpful and supportive. Communication throughout was excellent. Thank you π β¦
Mike Β· 24 August 2023
Agent replied Β· 23 August 2024
Many Thanks Mike for your kind review! It was a pleasure working with you, from all the team at Clee Tompkinson Francis Estate Agents.
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5/5
FacebookBig thank you to the Staff at the Walter's road branch and a big thanks to Chris that was always in contact with me through out the whole process, I would highly recommend you guys, and appreciate your hard work π
Benny Β· 10 September 2019
Agent replied Β· 23 May 2026
Thanks Ben was a pleasure helping you sell your home π
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5/5
GoogleCanβt recommend this estate agency enough. Nathan give me a fair valuation and run me through the entire process. Good communication. Plenty of notice for viewings. This was backed up with Julie processing my sale throughout. Would highly recommend.
Kristan Β· 4 December 2024
Agent replied Β· 11 December 2024
Thank you so much for your kind review, it was a pleasure working with you throughout the sale, we wish you a merry Christmas and a Happy new year from all the team at Clee Tompkinson Francis Estate Agents Swansea.
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5/5
Googleexcellent service from Nathan and his team very professional and efficient throughout, would highly recommend
Nicola Β· 24 August 2023
Agent replied Β· 23 August 2024
Thanks so much Nicola for your 5-star review, may Nathan and all the team at Clee Tompkinson Francis Estate Agents Swansea wish you all the very best for the future.
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1/5
TrustpilotI have been renting a propertyβ¦
I have been renting a property from clee thompson and francis for 9 months.When we moved in we had flooding after 2 days.We have had to have builders back and fore many times in the 9 months as well as inspections etc.This house as been the worst house i have ever private rented.We have had 9 months of hell.The house will be prohibited in the next 2 weeks as enviromental health as been here twice and said today it will be prohibited.The girls have done the best they can for us,but i do believe they should be checking the properties out a lot more before renting them to families such as us.My daughter suffers feom asthma and we should never have been allowed to rent this in the first place.Although we have an agreement for the last few months not to pay the rent, and some other months in between we have had discounted rent.We always had to pay the agency fee.A good company wouldn't taken that in the stste this house is in.
I would never rent from Clee thompson and francis or deal with them in anyway again.Even the girls working there inspecting the property couldn't apologise enough.I just don't feel on a whole the company as done enough.
Craig Β· 25 October 2021
Agent replied Β· 4 June 2026
Apologies for the delay, we have only just starting using this review service. Really sorry to hear about this experience. We will of course be investigating this internally to see if there are any issues to address. In meantime really grateful you took time to review and we hope everything worked out for you in the end.
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1/5
Googlemy daughter used clee to sell her last house, she just rang the morriston office to ask them to sell her current house due to a break up but was told they don't sell houses for people getting a divorce, wow what a way to carry on in a business
Creighton Β· 25 May 2024
Agent replied Β· 23 August 2024
Many thanks Creighton for your review. The review has been placed with our Swansea Branch. Apologies to hear of an issue. We unfortunately don't provide Estate agency valuations for divorce but can if course offer an RICS valuation for Matrimonial purposes.
Kind Regards the team at Clee Tompkinson Francis Estate Agents Swansea
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5/5
GoogleDonβt bother with other estate agents, we used another local βprofessionalβ agency and they were anything but. Lack of care, service and came across as not being bothered to even try and get the sale. One example on their attitude towards having an offer: βletβs not beat around the bush here, what do you really want price-wise so I know what Iβm working withβ.. so obviously they had overvalued and wanted us to accept far less.
Clee on the other hand were cheaper, far more professional and always available to help. They valued the house fairly and fought for the best price. They pushed to advertise and we had plenty of interest (compared to the other one). The after sales service was superb too, keeping us updated along the way. We wish weβd gone with Clee from the start, but in many ways it was good to have such awful service initially as we got to see how good Clee really were. We werenβt put under any pressure at any point.PositiveResponsiveness, Quality, Professionalism, Value
Windy Β· 24 August 2021
Agent replied Β· 23 August 2024
Thanks ever so much for your kind review, we at Clee Tompkinson Francis Swansea are so pleased that you gave us the opportunity to assist you with the sale of your property. May we take this opportunity to wish you all the best in your new home, kind regards all the team at Clee Tompkinson Francis estate and letting agents Swansea.
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5/5
Facebookwould like to thank Chris Thomas and all the staff at Clee Swansea for the sale of my house. They were extremely helpful and offered a fantastic level of communication to keep me at ease throughout.
Dan Β· 13 October 2019
Agent replied Β· 23 May 2026
Many Thanks Mr Voyce we wish you well with your next purchase.
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5/5
GoogleLovely review from one of our vendors
Thank you so much! You, and all the team, have been amazing, sticking with this through all the challenges!
We are delighted with the outcome, and very impressed with your efforts throughout.
All the best,
Katherine
Rhian Β· 24 July 2024
Agent replied Β· 23 August 2024
Many thanks for your kind review from all the Sales team at Clee Tompkinson Francis Estate Agents Swansea
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5/5
FacebookThank you so much for your outstanding service from beginning to completion. It was a very long and difficult situation I was in and all the staff were more than helpful. Infact they went beyond their duty to help me selling the property. Always friendly and helpful. Quick response time on my e-mails and calls. Even in these difficult Corona times they managed to keep the standard at their highest level. Really can't thank you enough all the Team in the Swansea branch for you Class A++++ service
Karin Β· 19 June 2020
Agent replied Β· 23 May 2026
Thank you so much, it was such a stressful time for everyone, if you could leave us a google review also we would be most grateful :) we wish you all the very best and if you need anything at all feel free to call anytime kind regards all the team and Clee Tompkinson Francis
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5/5
GoogleGary was really helpful and came back to do pictures etc.. never complaining. Was genuinely interested in my selling and made me feel like a valued client. I will definitely use Clee again.
Jess Β· 25 August 2019
Agent replied Β· 23 August 2024
Thank you so much for your kind feedback Jess
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1/5
TrustpilotTravelled 6 hours to view a house onlyβ¦
Travelled 6 hours to view a house only to recieve a txt message to let me know due to sickness (on a saturday morning) that our viewings had been cancelled. Tried calling the office several times - no answer!
They called me monday morning to see if we could pop back to view the houses...'pop 6 hours back' when I told them that we lived so far and couldn't because of the time it takes and told them I wasn't happy about this - she didn't even apologise!
I was informed that only 1 member of staff works on a saturday...on the busiest day of the week? Absolute joke! Zero attention to detail, zero response when you call or email the office! Dreadful experience!
Angharad Β· 4 December 2023
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5/5
GoogleI HAVE USED CLEES TO SELL MY SONS PROPERTY IN GORSEINON, THE WHOLE PROCESS WAS EXTREMELY PROFESSIONAL AND VERY SMOOTH. STAFF KEPT US INFORMED ALL THE TIME AND OFFERED FANTASTIC FEEDBACK FROM THOSE WHO VIEWED . MY SONS PROPERTY SOLD VERY QUICKLY BUT UNFORTUNATELY IT FELL THROUGH DUE TO THE BUYER , CLEES PLACED IT BACK ON THE MARKET AND WAS SOLD AGAIN WITHIN 10 DAYS . I WOULD ALWAYS USE THIS COMPANY AGAIN AS THE WHOLE PROCESS WAS A PLEASURE TO DEAL WITH SUCH PROFFESIONAL STAFF.
STEVE Β· 25 August 2017
Agent replied Β· 23 August 2024
Many thanks steve
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.