5/5
GoogleExcellent service when finding a tenant for my rental property. Everyone in the office is always very helpful and a pleasure to work with. Highly recommend!
Agent replied · 23 August 2024
Many thanks for your kind review.
Trusted Agent profile · Swansea
Clee Tompkinson and Francis Swansea reviews
★★★★★
170 reviews across 3 platforms
19 Walter Road, Swansea, SA1 5NQ
Part of Clee Tompkinson and Francis, see every office.
Clee Tompkinson and Francis's office in Swansea, at 19 Walter Road, is rated 4.5 out of 5 across 170 reviews on three platforms, including 106 Google reviews rated 4.8.
106
Reviews on Google
This office
20
Reviews on Facebook
Business-wide
44
Reviews on Trustpilot
Business-wide
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Reviews
Every review we hold for the Swansea office, from every platform, shown as written. First names only.
Google5/5
GoogleStraight forward good old fashion customer service, From day one a very professional outfit which kept you informed of every step of the sales process. Accurate with their valuation unlike others, would definitely use again.PositiveProfessionalism
Agent replied · 23 August 2024
Thank you so much for your 5 star review! It was a pleasure working with you to sell your property, from all the team and Clee Tompkinson Francis Estate Agents Swansea.
5/5
GoogleVery fast and efficient service. The sale of the property was handled very professionally and we were continuously kept informed. Highly recomend
Agent replied · 23 August 2024
Thank you ever so much for your kind words and feedback, means so much, we wish you all the very best for the future, from all the team at Clee Tompkinson Francis Estate Agents Swansea.
5/5
FacebookWe have just sold are home with clee swansea we looked into some of the other estate agents 1st but after a bit of research and speaking to people who have used clee before we knew clee was the estate agents best to use. They are a very friendly group of staff excellent communication plus perfect for when u in work they had there own key took all the viewings them selfs (not like some of these cheap online estate agents were u gota take the viewings yourselfs impossible when your in work) i would highly recommend and if I ever move home again I will defiantly be using clee tompkinson swansea thank u to Kerry Somerville and the rest of staff for making the sale of are home so comfortable.
5/5
GoogleClee’s recently sold our property in Dunvant. All members of staff were friendly and helpful throughout the whole process. We are very happy with the service and would have no hesitation in recommending them to anyone looking to sell their home.
Agent replied · 23 August 2024
Was a pleasure working with you Dan to sell your home, if you need anything at all call anytime kind regards all the team at Clee Tompkinson Francis estate agents Swansea
5/5
GoogleThankyou to the staff at clee for helping us find the perfect first home. Highly recommend estate agents!
Agent replied · 23 August 2024
Thanks Levi for your kind review, we are so pleased to have helped you, we wish you all the best for the future, from all the team at Clee Tompkinson Francis Estate Agents Swansea.
5/5
GoogleThe team at Clee were professional from start to finish. Kept us updated throughout the entire process. No matter who we spoke to they gave excellent service. We would highly recommend anyone to use them to sell thier property.
Agent replied · 23 August 2024
Thank you Craig for your 5 star review, we hope everything works out well for you with your future plans, was a pleasure working with you, all the best from Clee Tompkinson Francis Estate and Letting Agents Swansea.
5/5
GoogleFantastic company to work with, extremely professional and proactive. Thank you all for your ongoing support.
Agent replied · 23 August 2024
Many thanks 😊 …
5/5
GoogleFantastic service! The best in port talbot by far. Thank you for your wonderful service
Agent replied · 23 August 2024
Many thanks for your kind review we wish you all the best for the future, from all the team at Clee Tompkinson Francis Estate Agents Port Talbot.
5/5
GoogleChris, Julie and the the team provided a great and stress free service from start to finish. Would highly recommend, and will definitely be using again in the future. ThanksPositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 23 August 2024
Thanks Gavin for your 5 star review, it was a pleasure working with you and hope you assist you again soon, from all the team at Clee Tompkinson Francis Estate Agents Swansea
5/5
Facebookthank you to nathan and the team for great customer service with my daughter laura on purchasing her very first home today. dealt with professionalism, speed and accuracy and she looks forward to her future in her new home.
Agent replied · 23 May 2026
Thank you Deb for your kind recommendation, we hope Laura had a great first Christmas in her new home, we wish you and the family all the best for 2020.
5/5
GoogleFirst class service from all the team at Clee. Couldn't be happier many thanks
Agent replied · 23 August 2024
Thanks Darren was a pleasure working with you, we wish you and the family well for the future.
5/5
GoogleAs first time sellers, CTF made the process so seamless and stress free with constant communication and updates, we would highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 23 August 2024
Thank you Sophie for your 5 star review, we wish you all the very best for your first Christmas in your new home, we wish you and the family in wonderful Christmas and New year, from all the team at Clee Tompkinson Francis Estate Agents Swansea.
1/5
TrustpilotClee Tompkinson & Francis. Dealing need to be doubled checked
Can't believe this company is getting worse.
Agent replied · 4 June 2026
Apologies for the delay, we have only just starting using this review service. Really sorry to hear about this experience. We will of course be investigating this internally to see if there are any issues to address. In meantime really grateful you took time to review and we hope everything worked out for you in the end.
1/5
TrustpilotDoesn't understand covid rules
My job is to buy and sell . But even though buying a house in this buisness is considered work . I am refused viewings because of covid . They need to learn the guidelines and rules on travel . And based in their non understanding of the basic rules, I can only imagine that this would not be a good company to work with .
5/5
FacebookFantastic experience working with Chris on a recent property sale on my family's behalf. Friendly and incredibly proactive at adapting to the shifting health landscape. Courteous and efficient to boot. Highly recommended.
Agent replied · 23 May 2026
Thank you David for allowing us to work with you to sell your property, was a pleasure working with you and the family to get the best result. We wish you all the best for the future. Kind regards all the team at Clee Tompkinson Francis Estate Agents Swansea.
5/5
FacebookWould highly recommend to everyone, very helpful and friendly. And a big thank you to Kelly for everything she did for me .
5/5
GoogleVery friendly, helpful easy to communicate and very responsive to every single aspect Thanks 😊 guys 5 🌟 from us !!! …
Agent replied · 23 August 2024
Many thanks to the Stefanescu family, was a pleasure working with you! Hope to work with you in the future from all the team at Clee Tompkinson Francis Estate Agents Swansea
5/5
FacebookFantastic company, really happy with the service. Many thanks to Julie who helped with every step of the sale and move!
1/5
TrustpilotRude and rushy lettings agent
Rude and rushy lettings agent. Would not allow me to finish a sentence before rushing off the phone. Customer service has gone out the window with this company
Agent replied · 4 June 2026
Apologies for the delay, we have only just starting using this review service. Really sorry to hear about this experience. We will of course be investigating this internally to see if there are any issues to address. In meantime really grateful you took time to review and we hope everything worked out for you in the end.
5/5
GoogleExcellent viewing experience..very profile and great in communication with a positive outcome as i bought one of their clients properties.PositiveProfessionalism
Agent replied · 23 August 2024
Thank you Philip, we enjoyed assisting with your purchase, we hope you have a wonderful end to the year and lovely Christmas from all the team at Clee Tompkinson Francis Estate Agents Swansea.
5/5
TrustpilotCFL by far the best estate agents I…
CFL by far the best estate agents I used! Big shout out for Kelly who supported us through our purchase😊 Highly recommend 👌👌👌
Agent replied · 4 June 2026
Apologies for the delay, we have only just starting using this review service. Many thanks for your kind words and review. From all the team at Clee Tompkinson Francis Estate Agents Neath.
5/5
GoogleViewed a few properties with Clee. Very professional, helpful agents. Great experience in the organisation.
Agent replied · 23 August 2024
Thank you for your kind review Phil, we wish you all the very best in your new home from all the team at Clee Tompkinson Francis Estate Agents Swansea.
5/5
GoogleGreat Team Worked Realy Well with us. Very professional and helpful team. If you looking for property to rent speak to these Guys.PositiveResponsiveness, Quality, Professionalism
Agent replied · 23 August 2024
Thanks Wayne really appreciate your feedback.
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Tell us what you need and we'll put you in touch. Clee Tompkinson and Francis hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Swansea.
