Trusted Agent profile · Swansea

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Belvoir Swansea reviews

★★★★★ Excellent

499 reviews across 4 platforms

Unit A Marina Villas, Trawler Road, Swansea, SA1 1FZ

Part of Belvoir, see every office.

Belvoir's office in Swansea, at Unit A Marina Villas, is rated 4.5 out of 5 across 499 reviews on four platforms, including 396 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Belvoir won in 2026.

Google logo

4.4 / 5

396

Reviews on Google

This office

The Trusted Agent logo

4.9 / 5

20

Reviews on The Trusted Agent

This office

The Trusted Agent logo

4.9 / 5

56

Reviews on The Trusted Agent

This office

allAgents logo

27

Reviews on allAgents

This office

Reviews may appear on more than one platform.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Belvoir Swansea

Belvoir Swansea opened in 2010, we are now a multi-award winning Estate and Letting Agency with offices in Swansea City Centre and Mumbles. Our business is based on traditional values with a contemporary approach.Whatever your situation or requirements, at Belvoir Swansea, our aim is to provide you with a professional service based on quality customer care, expertise and knowledge. Our services & expertise; Sales across Swansea, Mumbles & Gower Lettings across Swansea, Mumbles & Gower, specialising in the professional and corporate rental market We have a wide range of properties available from City Centre & Marina Apartments to detached homes in Mumbles & Gower Buy to let consultation and advice We employ a dedicated team of property professionals We are locally owned but part of a national network Regulated by NALS; members of Safeagent & The Property Ombudsman with full Rent Smart Wales accreditation and licencing

Awards

The Trusted Agent 2026 results for Belvoir, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Swansea office, from every platform, shown as written. First names only.

5/5

Google

Rating only, no written review.

Talal · 1 January 2022

5/5

Google

Rating only, no written review.

Stacey · 1 January 2022

Agent replied · 31 December 2024

Good morning Stacey. Thank you so much for taking the time to leave Belvoir Swansea Estate Agents your fantastic five star review, we really appreciate it.

5/5

Google

Rating only, no written review.

Kirsty · 1 January 2022

Agent replied · 31 December 2024

Hi Kirsty, we just wanted to say a big thank you for taking the time to leave Belvoir Swansea Estate Agents your fantastic five star review, we really appreciate it. If we can be of any assistance in the future, please feel free to get in touch.

5/5

Google

Rating only, no written review.

Warren · 1 January 2022

Agent replied · 31 December 2024

Hi Warren, thank you so much for taking the time to leave Belvoir Swansea Estate Agents and Letting Agents your fantastic five star review, we really appreciate it. Please do not hesitate to get in touch if we can assist you in the future.

4/5

Google

Rating only, no written review.

Emma · 1 January 2022

5/5

Google

Rating only, no written review.

Rosalind · 1 January 2022

Agent replied · 31 December 2024

Hi Rosalind, many thanks for your kind review. We're so pleased to have helped with your first time renting a property!

5/5

Google

Rating only, no written review.

Sneha · 1 January 2022

5/5

Google

Rating only, no written review.

J · 1 January 2022

5/5

Google

Rating only, no written review.

Anthony · 1 January 2022

5/5

Google

Rating only, no written review.

Blesson · 1 January 2022

Agent replied · 31 December 2024

Hi Blesson Thank you for your 5 star review of Belvoir Sales & Lettings!

1/5

Google

Rating only, no written review.

FlapJack · 1 January 2021

Agent replied · 31 December 2024

Hi FlapJack, we’re really sorry to see your negative review. Would you be kind enough to email your issues to swansea@belvoir.co.uk where the team can pick this up and hopefully help. Enjoy the rest of your Bank Holiday. Many Thanks, Belvoir Swansea

4/5

Google

Rating only, no written review.

Mike · 1 January 2021

Agent replied · 31 December 2024

Hi Mike, thank you so much for taking the time to leave Belvoir Swansea Estate Agents your excellent five-star review. Best wishes, the Belvoir team.

5/5

Google

Rating only, no written review.

Richard · 1 January 2021

Agent replied · 31 December 2024

Hi Richard, thank you so much for taking the time to leave Belvoir Swansea Estate Agents your excellent five-star review. Best wishes, the Belvoir team.

5/5

Google

Rating only, no written review.

Cameron · 1 January 2021

Agent replied · 31 December 2024

Hi Cameron, thank you so much for taking the time to leave Belvoir Swansea Estate Agents your excellent five-star feedback. Best wishes, the Belvoir team.

5/5

Google

Rating only, no written review.

David · 1 January 2021

Agent replied · 31 December 2024

Hi David, thank you so much for taking the time to leave Belvoir Swansea Estate Agents your excellent five-star feedback. Best wishes, the Belvoir team.

5/5

Google

Rating only, no written review.

Melanie · 1 January 2021

Agent replied · 31 December 2024

Good morning Melanie, thank you so much for taking the time to leave Belvoir Swansea Estate Agents your excellent five-star review. Take care, the Belvoir team.

4/5

Google

Rating only, no written review.

Hel · 1 January 2021

Agent replied · 31 December 2024

Good morning, thank you so much for taking the time to leave Belvoir Swansea Estate Agents your excellent five-star review.

5/5

Google

Rating only, no written review.

Gemma · 1 January 2021

Agent replied · 31 December 2024

Hi Gemma, thank you so much for taking the time to leave Belvoir Swansea Estate Agents your five-star review. Best wishes, the Belvoir team.

5/5

Google

Rating only, no written review.

Gareth · 1 January 2021

Agent replied · 31 December 2024

Hi Gareth, thank you so much for taking the time to leave Belvoir Swansea Estate Agents your five-star review.

5/5

Google

Been very helpful

Niamh · 11 February 2020

Agent replied · 9 February 2025

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

5/5

Google

Great work done

Biodun · 11 February 2020

5/5

Google

Great service

Boris · 11 February 2020

Agent replied · 9 February 2025

Hi Boris, thank you for taking the time to leave a review for us at Belvoir Swansea. We're happy we could meet your expectations! Boris Balsi, thanks for taking the time to leave a review.

1/5

Google

Rude communication

Midas · 11 February 2020

Agent replied · 9 February 2025

Dear Midas, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. We can't find any record of you on our system, so if you would like to email your details to our office on swansea@belvoir.co.uk, one of the management team would be more than happy to assist and review your complaint. Alternatively, please reach out to us on 01792 461929. Kind Regards, Belvoir Swansea

1/5

Google

Rating only, no written review.

Linghao · 2 January 2020

Agent replied · 31 December 2024

Linghao Zhou, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Belvoir Swansea

What do sellers say about Belvoir Swansea?

6 reviews from sellers, rated 4.7 out of 5 on average. For example, Jody wrote: "Belvoir did a great job selling our house. We had a few offers that unfortunately fell through initially but managed to secure an offer so we could move into ..."

What do buyers say about Belvoir Swansea?

6 reviews from buyers, rated 4.9 out of 5 on average. For example, Anina wrote: "As a FTB, buying a house marketed by Belvoir was very straightforward and I could not have asked for a better estate agent. Terry went above and beyond ..."

What do tenants say about Belvoir Swansea?

5 reviews from tenants, rated 4.9 out of 5 on average. For example, Zak wrote: "Mellissa was brilliant from the first contact all the way up to the final contract signing, regular emails and updates to keep us in the know! My only issue is ..."

Has Belvoir won any awards?

Yes. In The Trusted Agent 2026 awards: Belvoir, Swansea won Trusted Agent; Belvoir, Basingstoke won Platinum; Belvoir, Harrogate won Platinum; Belvoir, Warrington won Platinum; Belvoir, Gloucester won Platinum; Belvoir, Andover won Platinum; Belvoir, Rugby won Gold; Belvoir, Leamington Spa won Gold.

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Tell us what you need and we'll pass your enquiry to Belvoir Swansea and up to three other top-rated agents near Swansea.

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