Every review we hold for the Swanley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFriendly people very helpful nice and clean easy access
Dot · 12 June 2020
Agent replied · 11 June 2024
Dear Dot, Thank you for your 5 Star feedback for our Safestore Centre in Swanley. I am pleased you found the store staff to friendly & helpful. I will pass on your comments to the Team that you found their Centre to be nice & clean as I know they work hard to keep it that looking way. Thank you for taking the time to provide feedback, we appreciate it.
Kind regards
Chris Young
Region 5 Customer Feedback Manager
★★★★★ 5/5
GoogleAmazing customer service would recommend to family and friends! Very welcoming and helpful
Grant · 13 June 2018
Agent replied · 11 June 2024
Dear Grant, Thank you for your 5 Star feed back for our Safestore Centre in Swanley. It is great to hear that the store team have impressed you with their customer service skills, I will be sure to pass on your comments to the Manager, Vijay, & his team.
Thank you for taking the time to provide feedback & for choosing Safestore as your storage provider.
Kind regards
Chris Young
Region 5 Customer Feedback Manager
★★★★★ 4/5
GoogleEasy access after hours
Thplumbing88 · 12 June 2021
Agent replied · 11 June 2024
Hi, Thanks for your feedback for our Safestore Centre in Swanley. I am pleased to hear you found our facilities easy to access out of hours as this is one of our premium features. Thank you for using Safestore. Chris, Region 5 Customer Feedback Manager.
★★★★★ 4/5
GoogleGreat service and good storage options
Kundan · 12 June 2020
Agent replied · 11 June 2024
Hi Kundan, thank you for your recent feedback on our Safestore Centre in Swanley. I am pleased to hear you are happy with the service you have received so far, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Kind regards, Chris Young. Region 5 Customer Feedback Manager
★★★★★ 5/5
GoogleGreat service and very friendly
Inam · 12 June 2020
Agent replied · 11 June 2024
Hello Inam, thanks for taking time to review our services and the top marks. I will pass on your comments to the team at Safestore Swanley to let them know that you experienced a great customer service from the friendly team. Chris, Region 5 Customer Feedback Manager
★★★★★ 5/5
GoogleEasy to get to, great staff, good overall service.
John · 13 June 2018
Agent replied · 11 June 2024
Dear John, Thank you for providing a 5 Star feedback for our Safestore Centre in Swanley. VJ & his team will be pleased to know that you find them so helpful & convenient located for your use.
Thank you for choosing Safestore for your storage solution & taking the time to provide your feedback.
Kind regards
Chris Young
Region 5 Customer Feedback Manager
★★★★★ 3/5
GoogleTold they are nice but never used
Carol · 13 June 2019
Agent replied · 11 June 2024
Dear Carol,
Thank you for your 3 Star feedback for our Safestore Centre in Swanley. If you have the time could you let us know why you didn't use them so we can improve our services or offers?
Thank you for taking the time to provide feedback,
Kind regards
Chris Young
Region 5 Customer Feedback Manager
★★★★★ 5/5
GoogleExcellent service. Very friendly and efficient staff.
Debra · 13 June 2019
Agent replied · 11 June 2024
Dear Debra, Thank you for your 5 Star feedback for our Safestore Centre in Swanley. I will pass on your comments to Manager Osman & his Team that you found them to very friendly & efficient & provided you with excellent service.
Thank you for choosing Safestore as your storage provider & for taking the time to provide feedback.
Kind regards
Chris Young
Region 5 Customer Feedback Manager
★★★★★ 5/5
GoogleExcellent service, very professional and helpful
Simon · 13 June 2019
Agent replied · 11 June 2024
Dear Simon, Thank you for your 5 Star review for our Safestore Centre in Swanley. I am pleased that you received an Excellent customer service experience with them & will pass on your comments to the team that you found them to be both very helpful & professional.
Thank you for choosing Safestore for your storage solution & for taking the time to provide feedback.
Kind regards
Chris Young
Region 5 Customer Feedback Manager
★★★★★ 5/5
GoogleMy company and I have been using safestore Swanley for quite awhile now on a daily basis.I can honestly say that the staff are very helpful,friendly and professional on every visit. No job too big or too small for Swanley staff.
Steve · 13 June 2016
★★★★★ 5/5
Googleexcellent service friendly and helpfull staff
Aaron · 13 June 2018
Agent replied · 11 June 2024
Dear Aaron, Thank you so much for taking the time to provide feedback on our Safestore Centre in Swanley. 5 Stars is the highest rating possible so I know Manager Veejay & his team will be delighted to know that you found them so helpful & friendly. I will be sure to pass on your high score to them.
Thank you for choosing Safestore for your storage solution
Chris Young
Region 5 Customer Feedback Manager
★★★★★ 5/5
GoogleVery helpful, easy to use
NEIL · 13 June 2018
Agent replied · 11 June 2024
Dear Neil, Thank you for providing feedback on our Safestore Centre in Swanley. A 5 Star score is the highest possible marks so Vijay & his Team will be very happy with this score. It is especially pleasing to note that you find them to be 'very helpful' & the storage 'easy to use.'
Thank you for choosing Safestore as your storage provider,
Kind regards
Chris Young
Region 5 Customer Feedback Manager
★★★★★ 5/5
GoogleWe have used Safestore Swanley on several occasions and each time the staff have been professional and courteous. The facilities represent good value for money. I would have no hesitation in recommending them to friends and family.
CFS · 11 November 2016
★★★★★ 5/5
GoogleWe have used Safestore Swanley on several occasions and each time the staff have been professional and courteous. The facilities represent good value for money. I would have no hesitation in recommending them to friends and family.
Claire · 13 June 2016
★★★★★ 4/5
GoogleNice helpful staff, pity corridors aren’t a little bit wider or taller as I had a bit of trouble getting a single bed base in, and a secure 24h access would help a lot
Steve · 13 June 2018
★★★★★ 5/5
GoogleVery efficient
Lucy · 2 April 2026
Agent replied · 16 April 2026
Thank you, Lucy, for your wonderful feedback! We're delighted to hear that you found our service very efficient. We look forward to continuing to meet your storage needs.
★★★★★ 5/5
GoogleRating only, no written review.
Matt · 2 April 2026
Agent replied · 16 April 2026
Hi Matt Red, thanks for the top rating for our self storage facility at Safestore Self Storage. Thanks for choosing Safestore. Kind regards.
★★★★★ 5/5
GoogleI use safestore for business use. The staff are really helpful and always there when I need something. Highly recommended to use to store items for business. First class
Ken · 13 June 2016
★★★★★ 5/5
GoogleContacted Tracy to arrange removals. She managed to resolve a tricky situation within an hour.Very impressed by her excellent and extremely responsive service. Highly recommend this company.
Ferzana · 13 June 2016
★★★★★ 1/5
GoogleNever been. Google making mistakes
Clive · 12 June 2022
★★★★★ 5/5
GoogleHaving just changed from another site due to access issues i have found this branch very welcoming and efficient service.
Pez · 13 June 2016
★★★★★ 5/5
GoogleRating only, no written review.
Jett · 11 November 2025
★★★★★ 5/5
GoogleRating only, no written review.
Alan · 11 November 2025
★★★★★ 5/5
GoogleRating only, no written review.
Vincent · 15 October 2025
Agent replied · 12 November 2025
Thank you, Vincent, for your wonderful feedback! We're thrilled to hear that you had a great experience with us at Safestore Self Storage. If there's anything else we can do for you, please let us know.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.