Trusted Agent profile · Swanley
★★★★★
307 reviews across 1 platform
London Road, Southern Cross, Swanley, BR8 8EE
Part of Safestore Limited, see every office.
Safestore Limited's office in Swanley, at London Road, is rated 4.8 out of 5 across 307 reviews on 1 platform, including 307 Google reviews rated 4.8.
Every review we hold for the Swanley office, from every platform, shown as written. First names only.
5/5
GoogleFantastic staff,very helpful,very safe and clean storage units,good value.
Hi, Thanks for the top marks for our Safestore Centre in Swanley. We appreciate you taking the time to rate us. Thanks, Erum, Region 5 Customer Feedback Manager.
5/5
GoogleVery good service. Storage was very easy and staff are very friendly
5/5
GoogleMy sister used them for storage through a difficult time and the ladies at reception were very helpful! Couldn't be more happier with the service here!
Dear Molly, Thank you for your 5 star feedback on our Safestore Centre in Swanley. I will be sure to pass on your comments to manager, Vijay, & his team. I am pleased that the store team went beyond your expectations & gave you a great customer service experience. Thank you for taking the time to provide feedback & for choosing Safestore for your storage solution. Kind regards Chris Young Region 5 Customer Feedback Manager
5/5
GoogleVery helpful, Tracey was amazing, helped me out with a problem.
4/5
GoogleThe people were very helpful and friendly. The service is designed for flexibility. However, it would be five stars, but we learned fairly late on that we need to give a minimum of two weeks' notice. In our situation (house move), that may not be possible. So we are likely to pay for storage we didn't use.
5/5
GoogleGreat friendly and helpful service, thank you. Highly recommend !
Hi, Thanks for the top marks for our Safestore Centre in Swanley. We appreciate you taking the time to rate us. Thanks, Erum, Region 5 Customer Feedback Manager
5/5
GoogleDear Swanley team, Thank you for your help and support. Without you, our move would not have been a success. Thanks to all the team we were touched by your kindness, flexibility and the trust you have given us. Filippo & Delphine
5/5
GoogleFantastic staff,very helpful,very safe and clean storage units,good value.
Hi, Thanks for the top marks for our Safestore Centre in Swanley. We appreciate you taking the time to rate us. Thanks, Erum, Region 5 Customer Feedback Manager.
5/5
GoogleVery helpful staff and good all round experience
Thank you for taking a moment to share your experience at Safestore Swanley We are so pleased to hear you found the experience to your liking. We look forward to welcoming you back again soon.
5/5
GoogleReally good and helpful staff and hire is simple, just what I needed it for and lots of options to chose from
Dear John, Thank you for your 5 Star feedback for our Safestore Centre in Swanley. Store Manager, Vijay, & his team will be pleased you found them to be helpful & for making the move in experience simple for you. Thank you for taking the time to supply us with your feedback & for choosing Safestore for your storage needs, Kind regards Chris Young Region 5 Customer Feedback Manager
5/5
GoogleStaff very friendly and helpful. Price very reasonable. You can go in and out at whatever time to suits you.
Dear Julie, Thank you for your 5 Star feedback for our Safestore Centre in Swanley. I will be sure to pass your comments on to Manager Osman & his team that you found them to be both friendly & helpful & that you are happy with your storage price & 24 hour access. Thank you for choosing Safestore as your storage provider & for taking the time to provide feedback. Kind regards Chris Young Region 5 Customer Feedback Manager
4/5
GoogleIf Carlsberg made storage units
5/5
GoogleI came in last week and the customer service was fantastic. Vijay and his colleagues were really friendly and helpful.
Dear Sabina, Thank you for your 5 Star feed back for our Safestore Centre in Swanley. It is great to hear that the store team have impressed you with their customer service skills, I will be sure to pass on your comments to the Manager, Vijay, & his team. Thank you for taking the time to provide feedback & for choosing Safestore for your storage solution. Kind regards Chris Young Region 5 Customer Feedback Manager
5/5
GoogleGreat help available to me all the time, the staff always go above and beyond!
Hi James, Thanks for your 5 Star feedback for our Safestore Centre in Swanley. I will pass on your comments to the Store Team that they have always go above & beyond in helping you. Thank you for taking the time to provide feedback, Kind regards, Chris Region 5 Customer Feedback Manager
5/5
GoogleThe people here are so helpful, everyone's nice and when things go wrong they fix it straightaway!!! Highly recommend
Dear Connor, Thank you for taking the time to provide feedback on our Safestore Centre in Swanley. 5 Star feedback is going to be well received by Manager VJ & his team for proof of a 'job well done'. Thank you for choosing Safestore for your Storage or Office solution. Kind regards Chris Young Region 5 Customer Feedback Manager
5/5
GooglePopped in to get a few boxes everyone was very helpful and polite. A really great service. Thank you.
Dear Kelly, Thank you for taking the time to provide feedback for our Safestore Centre in Swanley. Manager, Vijay, & his team will be delighted that you found them to be so helpful & polite whilst providing you with a great customer service experience. Kind regards Chris Young Region 5 Customer Feedback Manager
5/5
GoogleGreat place for storage
Hi, Thanks for the top marks for our Safestore Centre in Swanley. We appreciate you taking the time to rate us. Thanks, Erum, Region 5 Customer Feedback Manager.
5/5
GoogleFantastic customer service from Tracey and Lisa ,didn't relies there was so much to packing up a house and put my mind at ease as to letting me know everything I would need will be back for more soon and will be telling everyone to use safe store, thanks a lot girl
5/5
GoogleGood price, location, condition and excellent service. Recommended
Hi, thank you for your recent feedback for our Safestore Centre in Swanley & for awarding us Top Marks. I am pleased to hear you are happy with the service you have received so far, I do hope this continues. Please do not hesitate to contact a member of our friendly team in the store if there is anything they can help with. Natalie, Safestore
5/5
GoogleI'm an engineer who visits this store daily, the guys here are amazing and so helpful
Dear Simon, Thank you for providing your 5 Star feedback for our Safestore Centre in Swanley. I will let Manager Vijay & his team know that you find them all helpful & amazing. Thank you for taking the time to provide your feedback, Kind regards Chris Young Region 5 Customer Feedback Manager
5/5
GooglePopped in to look at boxes and essentials for my upcoming move was met with great ideas from Tracey and Lisa who were very polite and friendly and even though I didn't place a order today I will be coming back to place an order in the near future
5/5
GoogleVery efficient and helpful staff,
Hi, Thank you for your review for our Safestore Centre in Swanley. I am pleased that you found the staff to be very helpful & efficient in your dealings with them. Thank you for awarding them top marks & for taking the time to provide feedback, Kind regards, Chris, Region 5 Customer Feedback Manager
5/5
GoogleFantastic staff who helped me out in a pinch!
Dear Vladimir, Thank you for awarding top marks for our Safestore Centre in Swanley. I will pass on your kind comments & thanks to the store team for being so helpful on the day. Kind regards, Chris Young Region 5 Customer Feedback Manager
5/5
GoogleFriendly people very helpful nice and clean easy access
Dear Dot, Thank you for your 5 Star feedback for our Safestore Centre in Swanley. I am pleased you found the store staff to friendly & helpful. I will pass on your comments to the Team that you found their Centre to be nice & clean as I know they work hard to keep it that looking way. Thank you for taking the time to provide feedback, we appreciate it. Kind regards Chris Young Region 5 Customer Feedback Manager
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