Trusted Agent profile Β· Swale

Wards Faversham reviews in Swale

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,929 reviews across 2 platforms

8 Market Place, Faversham, ME13 7AG, Swale, ME13 7AG

Wards's office in Swale, at 8 Market Place, is rated 4.7 out of 5 across 1,929 reviews on two platforms, including 107 Google reviews rated 4.9.

Google logo

4.9 / 5

107

Reviews on Google

This office

Trustpilot logo

1,822

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Swale office, from every platform, shown as written. First names only.

5/5

Google

Everyone at wards Faversham have been amazing from start to finish. I was getting very stressed with my solicitors and wards did all the chasing and made my life easier. Thank you all :)

Jamie Β· 10 April 2026

Agent replied Β· 10 October 2026

Hi Jamie, Thank you for sharing your experience. We’re delighted that the Wards of Faversham estate agent team supported you so effectively throughout your property journey and helped ease the stress with your solicitors. It’s wonderful to know their dedication and local property knowledge made the moving process smoother for you. Your kind words are greatly appreciated. Thanks, Wards

5/5

Trustpilot

Amazing service from Jodie and Prateek

Jodie and Prateek was absolutely great, Jodie was very polite, helpful and professional over the telephone booking our viewing appointment, following up and helping me with the process. Prateek showed us around the property and informed us with everything we needed to know while being friendly and professional. Thank you to both of you we had a very pleasant experience!

Lisa Β· 3 June 2023

Agent replied Β· 30 October 2024

Hi Lisa,Thank you for leaving a review! It's fantastic to hear how positive your experience with our team has been.Best wishes,Wards.

5/5

Trustpilot

Excellent service and support

Wards made my purchase seamless and painless and I can't thank the team enough for their responsiveness and professionalism. I would highly recommend this practice to navigate you through the process. Thank you very much to Nick, Chris, Freya and team.

Deirdra Β· 25 July 2024

Agent replied Β· 30 October 2024

Hello Deirdra,Thank you for your lovely review! We are thrilled to hear that your purchase went seamlessly. Your kind words about our team's responsiveness and professionalism mean a lot to us. Nick, Chris, Freya, and the team are delighted to have been able to assist you. We truly appreciate your recommendation and look forward to helping you again in the future.Best regards, Wards

5/5

Trustpilot

We purchased our property via Wards

We purchased our property via Wards. Very happy with their professional service, particularly Maria Meddings who was the only person keeping us updated with the process. Would also like to mention Olly and Lucy at the local branch.

Phil Β· 13 October 2025

5/5

Trustpilot

Brilliant

Wards was my sellers agent not mine but they were brilliant, helped me all the way, contacting solicitors on both sides and pushing the sale through . Nothing to much trouble. Jane Baker was professional helpful and very on the ball , without her I would of been lost .( as my agent was as much use as a chocolate tea pot )Highly recommend Wards

Patricia Β· 7 December 2022

Agent replied Β· 30 October 2024

Hello Patricia, Thank you for your kind review - we will pass this on to the team! Best wishes,Wards of Kent

5/5

Trustpilot

Sales - Professionalism and Support

Keshal is our Sales Advisor and he has been fantastic to work with. His communication skills and customer service are second to none. We have felt very well looked after. We requested a virtual viewing last week but we were nervous as we didn't know what to expect. He did it excellently and the experience he created with that viewing made it feel like we were physically there with him. Well done Keshal πŸ‘ Sharai and Ambrose

Sharai Β· 2 February 2021

Agent replied Β· 30 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

Wards in canterbury!

Wards in canterbury were fantastic but Alfie particularly went above and beyond to help us, he always kept his word and helped us during our purchase with things he didn't really have to! He really went the extra mile and it made buying a house much less stressful. Thank you Alfie!

Aime Β· 19 December 2023

Agent replied Β· 30 October 2024

Hi Aime,Thank you for leaving a review! It's great to hear how positive your experience with our agent, Alfie, has been and how he's gone above and beyond to help you throughout your purchase and make the process much less stressful for you.Best wishes,Wards.

5/5

Trustpilot

So helpful

I’ve recently rented a flat through Wards, Laura was really helpful with getting this sorted really quickly. From looking to moving in only took a couple of weeks. Laura kept good contact with updating me along the way and always on hand for any questions I had. Thank you for making it such an easy move.

Emily Β· 10 August 2023

Agent replied Β· 30 October 2024

Hi Emily,Thank you for leaving a review! It's great to hear how positive your experience with Laura has been and how easy she was able to make your move.Best wishes,Wards.

5/5

Trustpilot

The experience have been a very good…

The experience have been a very good one from start to finish; Although, the process wasn't easy, but the staffs involved with our mortgage were excellent. The support given to us was unbelievable and this aid to the successful sales of our property. Georgina Gray and her team, whom is our mortgage broker was very good and highly experience. She worked tiredly to secure our mortgage. She was great throughout the process of our application and simple the best. Kim Batchelor was very supportive, approachable, she constantly re-assured us and update us on the progress of both the sales of our property as well as checking on the progress of our mortgage application. Again, Gary Snedden and all the staffs especially at Gillingham and Rehainam branch thank you very much for your help and support.

Jamilatu Β· 14 February 2024

5/5

Trustpilot

A good experience

Thanks to all those at Wards who made our selling and buying a good experience. From start to finish they were courteous friendly and informative. Natalie started the ball rolling and Debbie kept the process moving. All working well as a team. We have used Wards in the past and would not hesitate in doing so again.

Graham Β· 4 July 2023

Agent replied Β· 30 October 2024

Hi Graham,Thank you for leaving a review! It's fantastic to hear how positive your experience with our Ashford team, and particularly Natalie and Debbie, has been. Thank you for continuing to choose Wards!Best wishes,Wards.

5/5

Google

Overall great experience with Wards, Faversham - but I cannot praise Hannah enough - she helps at every point, reassures you and definitely knows how to sell your home! My home sold before it even went live on the website, because Hannah knew she had people ready that would be interested. Couldn’t be happier with the service Hannah gave us!

Jade Β· 10 May 2026

5/5

Trustpilot

Excited and full of butterflies πŸ€—πŸ€—πŸ€—πŸ€—πŸ€—Anouska was extremely helpful in the…

Anouska was extremely helpful in the purchase of my property,I am actually looking for the perfect words to use,she went over and beyond,am so lucky and blessed to have worked with her and Natasha.All I can say is God bless them both.I am supper excited and extremely satisfied with the services they both have provided for me.cheers

Titilope Β· 28 June 2023

Agent replied Β· 30 October 2024

Hi Titilope,Thank you for leaving a review! It's fantastic to hear how extremely helpful Anouska and Natasha from our Ashford branch have been, we'll pass your kind words along.Best wishes,Wards.

5/5

Trustpilot

Thank you

Be, Sam and team were fantastic. Sold in no time. Thank you

Josh Β· 8 May 2026

5/5

Trustpilot

I recently had the pleasure of dealing…

I recently had the pleasure of dealing with Emma Penfold she is new to the company but you couldn’t tell, on one of my most stressful moves she calmed me down on the phone laughed and joked with me it felt like I was talking to a friend not a sales Progressor she went above and beyond to keep me informed and communicated up until exchange of my property. I’m so pleased she was there talking me through everything. Thank you so much

Maria Β· 21 November 2025

5/5

Google

Sam Killick was so helpful and he went above and beyond nothing was never to much trouble for him to do. when we put an offer on a property and it fell through Sam stayed in touch with us with other properties that might of been an interest to our needs. Thank you for all your help. definitely recommend Sam Killick at Wards FavershamPositiveProfessionalism

Dave Β· 24 October 2022

Agent replied Β· 23 October 2024

Dear Dave, Thank you for taking the time to write a review regarding Sam in our Faversham branch. I am delighted to hear he went above and beyond to help you and so sorry your first offer fell through. Sam will be so pleased with your recommendation. All the best, stay safe. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents

5/5

Trustpilot

Emily was very helpful and extremely…

Emily was very helpful and extremely professional. Always kind on the phone. Always answered any questions we required.

Sherina Β· 18 March 2026

5/5

Trustpilot

Rebecca from wards in Tenterden

Rebecca from wards in Tenterden is amazing!! I couldn’t recommend her enough, she goes above and beyond to find your dream home! She is so lovely and kind and always so bubbly and upbeat, Would always recommend Rebecca thank you so much for helping.

Hollie Β· 2 April 2024

Agent replied Β· 30 October 2024

Dear Hollie,Thanks for your review, we're pleased to hear our team has gone above and beyond to help you in your property search. We'll pass your kind words on to Rebecca. Congratulations on your property purchase and enjoy your new home. Thanks again, Wards Ashford Branch

5/5

Trustpilot

Excellent service

Excellent service, very professional and informative.Many thanks to Antony,Aimi and Maxine.Highly recommended.

Matt Β· 30 April 2026

5/5

Trustpilot

Great service and a big thank you.

We have received excellent management services from Kelly, Samuel and the team. They have always been so responsive and supportive during the many years they have managed our property whilst we have been in Singapore. Always good advice and a big thanks to them and Wards. Martin Terrell

Martin Β· 8 January 2024

Agent replied Β· 30 October 2024

Hi Martin,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how responsive and supportive they've over all the years they've managed your property.Best wishes,Wards.

5/5

Trustpilot

Excellent estate agent

Excellent estate agent, very efficient service

Brandon Β· 28 September 2026

Agent replied Β· 10 October 2026

We're so happy to hear you found our service efficient at Wards Birchington. Thank you for your kind words Brandon. Do you know someone who would benefit from our services? Refer a friend at the following link to receive Β£100* between you: https://ae0.uk/5014

5/5

Trustpilot

A huge thank you to Emily and Ashley…

A huge thank you to Emily and Ashley for all their help with the purchase of our first property. We excited for our future relationship with them and to start our forever journey in our new home

Charley Β· 1 August 2024

Agent replied Β· 30 October 2024

Hello Charley,Thanks for your review, we're delighted you're happy with our service. We'll pass this on to Emily and Ashley. We're always here to help you move forward in your property journey.All the best,Wards

5/5

Trustpilot

Fantastic service and I was with Purple bricks

Hello I would like to let you know what fantastic work Amanda has done to assist myself and others in our chain. Wards/Amanda was not our estate agent, however she went above and beyond to assist where she could. We were with Purple bricks. Amanda has provided meaningful and valuable updates throughout our sale and purchase. We got nothing from PB. Thank you for all your teams help. Regards Jade Symons

Jade Β· 3 September 2021

Agent replied Β· 30 October 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

A BIG thank you.

I am in the process of buying a house in hythe and if it wasn’t for Maisie from wards this wouldn’t be happening. I’m a busy person and don’t get much time to look at properties so when Maisie kindly said she would show me around a property on her day off I was amazed and so thankful! This is something that sadly doesn’t seem to happen now days. She was very professional and gave me all the answers and advice I needed. I’m now in the process of buying the property in mention. So a big thank you to wards but most of all Maisie. Thanks again Neil Griggs

Neil Β· 15 October 2024

Agent replied Β· 30 October 2024

Good afternoon Neil,Thank you so much for your lovely review. We're thrilled to hear that Maisie provided such exceptional service and made your home-buying process smoother. It's wonderful to know that her dedication and professionalism have left such a positive impression. We're here for you every step of the way.Best regards, Wards

5/5

Trustpilot

Hannah at Wards in Faversham was a…

Hannah at Wards in Faversham was a pleasure to deal with. We were very nervous , not moved for 43 years , Hannah was always helpful and reassuring. If we had any problems she would soon sort them out. Thankyou x

Helen Β· 13 May 2024

Agent replied Β· 30 October 2024

Hi Helen,Thank you for taking the time to leave a review. We're pleased to hear that you had such a positive experience with us!All the best, Wards of Kent

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