Every review we hold for the Swale office, from every platform, shown as written. First names only.
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5/5
GoogleI recently bought a property with Quealy and I canβt recommend them highly enough. Their service throughout the entire process was truly exceptional, communication was excellent, the team kept me informed at all times, they responded to all of my enquiries instantly and they have been always the nicest to me.
They significantly made the process less stressful and that was priceless!
Truly Quealy deserves all the 5 stars they get, outstanding service!
Raquel Β· 20 October 2025
Agent replied Β· 23 October 2025
Hi Raquel
Thank you for your 5* review.
We will pass on your lovely comments to our team and hope to see you again.
All the best.
Quealy & Co.
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5/5
GoogleThank you to everyone at Quealy's for your excellent service and great communication. A special thank you to Rebecca who did a brilliant job, liaising between both solicitors to keep me constantly updated with the progress of my house sale. My emails and phone calls were always answered promptly. This is the second time I have used Quealy's and would certainly use them again.
JOHN Β· 15 May 2024
Agent replied Β· 11 November 2024
Thank you so much for the kind review John. It's great to hear how satisfied you have been with the service you have received for the second time and we look forward to working together again.
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5/5
GoogleI used the mortgage advisor at quealy & co (John King) and I couldnβt recommend him enough John was always quick to respond to emails and was very very helpful with any queries and was quick to set me on the right track. If you need a mortgage advisor use John for anything regarding mortgages
Jam Β· 12 October 2024
Agent replied Β· 11 November 2024
Hi Jam
Thank you for your 5* review and positive comments about John, our Mortgage Advisor. We will pass on your lovely comments.
Have a lovely day.
All the best.
Quealy & Co
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5/5
GoogleQuealy & Co managed a house we rented for a year and a half. They were always very helpful if any problems came up with maintenance of the house. Their reporting system is very easy to use and everything was always resolved quickly. All of their staff are very friendly and happy to help. They were all approachable and easy to contact either by phone or email.
David Β· 8 December 2025
Agent replied Β· 22 December 2025
Hi David
Thank you for your 5* review.
We will send your comments on to our Lettings Team.
We hope to see you again soon.
All the best
Quealy & Co.
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5/5
GoogleTom provided an outstanding level of support throughout my first home mortgage application. His expertise, patience, and commitment were evident at every step of the process. Tom's guidance made what could have been a daunting experience exceptionally smooth. I appreciate his dedication to ensuring I felt confident and informed. I highly recommend Tom for anyone seeking a reliable and knowledgeable mortgage broker. Five stars without a doubt!
Sarah Β· 16 January 2024
Agent replied Β· 11 November 2024
Hi Sarah, we want to express our gratitude for taking the time to leave such a wonderful review. Your positive feedback means a lot to us and motivates us to continue delivering an excellent service. We will make sure that Tom sees your comments. Thank you again or choosing us and sharing your experience.
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5/5
GoogleCanβt thank Lee and the team enough was with us every step of the way
Matt Β· 15 December 2025
Agent replied Β· 22 December 2025
Hi Matt
Thanks for your 5* review.
Thanks for your comments about Lee and glad we could help,
Look forward to seeing you again.
All the best.
Quealy & Co.
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5/5
GoogleI have just left a rented property and my experience was okay. They dealt with problems fairly quickly. Inspections were non invasive and carried out by Emmet who was professional and friendly- I was worried about them feeling intrusive but it really wasn't the case (so much so that I often chose not to be present and never had a problem).
They made reasonable deductions from my deposit, they also allow you to counteract a deduction and give a space for you to state your reasons which I think is great from a tenant perspective as I was able to negotiate on a few smaller fees.
Overall I'd recommend.
Boom21ify Β· 12 November 2022
Agent replied Β· 11 November 2024
Hello. Thank you so much for your 5 star review, which was very informative. This is so helpful to prospective clients. We are glad that Emmet was so friendly and made you feel comfortable. Thank you again.
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5/5
GoogleWe cannot recommend Rob and Dee highly enough. We were very impressed with their service - which stands out even more for the fact that it is not often come by in the property industry - they truly went above and beyond constantly to get the deal across the line. We really appreciate their efforts and will consider no other agents ourselves in future. Thank you team.
Shelley Β· 12 November 2023
Agent replied Β· 11 November 2024
Hi Shelley. A big thank you for taking the time to leave your 5-star review. It will be very useful for future clients looking for a reliable agent. Thank you again.
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5/5
GoogleLee Garlik at Quealy was very professional for the duration of the house sale.
He kept us up to date every step of the way.
I would highly recommended Lee and Quealy if you are looking to move house.
Mr Barkham.
MICHELLE Β· 1 February 2025
Agent replied Β· 22 February 2025
Hi Mr Barkham
Thank you for your 5* review.
We will pass your kind comments onto Lee and the team.
We look forward to seeing you again.
All the best
Quealy & Co.
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5/5
GoogleWe recently sold our house with Quealy's assistance and I really can't fault them. The whole team were amazing from start to finish, Lucy even kept us up to date with the purchase of our new property, even though this was with another agent.
I also used their in house mortgage advisor and Teme was equally as amazing. Thanks guys!
Francesca Β· 3 July 2025
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5/5
TrustpilotAll the staff at Quealys were so veryβ¦
All the staff at Quealys were so very helpful with the sale of our property even tho it was a difficult transaction as the buyers solicitors made it difficult!!!!!. I can only praise them as they kept me informed at all stages of the sale and helped so much with the difficult questions that kept arising. Many thanks for your patienceβs and support π Brilliant service πππ
Jeremy Β· 26 March 2025
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5/5
GoogleWe would like to thank everyone at Quealy for the help and support given to us on our house sale and purchase. A special thank you to Athena who was so supportive through a difficult phase, she was always happy to answer our questions. Many thanks also to Rebecca and Sophie. Thank you to everyone at Quealy and Co.
Ron Β· 23 February 2024
Agent replied Β· 22 February 2025
Hi Ron, thank you for taking the time to write such a positive review. We are glad to hear of your experience.
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5/5
GoogleWe have recently purchased a house through Quealy and Co and, although it was a tricky transaction, the level of service has been fantastic.
Sophie Murphy has been an absolute star, working her socks off to complete the sale, liaising with solicitors up and down the chain and doing her best to keep us calm!!
Thank you Sophie and the whole Quealy team.
Jane Β· 12 November 2023
Agent replied Β· 11 November 2024
Thank you so much for your review Jane. We will be sure to pass your comments on to Sophie in particular. Thanks again - Quealy & Co
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5/5
GoogleReally helpful team, always there if we had any questions, quick responses to email, especially Ben and Lucy! Always on hand for the most silliest of questions.
The viewings we were given were of a fab quality, detailed, informative and thorough, prepared with questions at hand and if we had any unanswered, they were quick to get back to us.
Emma Β· 12 November 2023
Agent replied Β· 11 November 2024
Thank you Emma for your 5star review. We are thrilled that you have had great service from Quealy & Co, in particular Ben and Lucy.
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5/5
GoogleAthena of progression at Quealy & Co at Sittingbourne was excellent at progressing to the exchange of contracts for our new home in Sittingbourne. She went the extra mile. Our many thanks to her for an excellent job.
Duke Β· 4 December 2024
Agent replied Β· 11 December 2024
Hi Duke
Thank you for your 5* review. We will pass your comments on to Athena.
All the best.
Quealy & Co.
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5/5
GoogleLucy and Sam have been fantastic in supporting us through a challenging exchange at the most stressful time of year. Very grateful to have them on our side at times of stress. The heaped communication continue seamlessly even when things were looking like they werenβt going how we wanted. Thank you!
Hayley Β· 17 December 2025
Agent replied Β· 22 December 2025
Hi Hayley
Thanks for your 5* review.
We will pass your lovely comments on to Sam and Lucy and glad we could help.
See you again.
All the best
Quealy & Co.
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5/5
GoogleA massive thank you to Athena and the rest of the team at Quealy & Co. It was a long process, but they tried every which way to get things to move along as quickly as possible. The house sale fell through the first time, however they were quick to find a new buyer for our property.
Benjamin Β· 12 November 2023
Agent replied Β· 11 November 2024
Hi Benjamin. Thank you for your rating. Glad that you were pleased with the level of service you received, we will be sure to pass your thanks on to team.
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1/5
GoogleListed my property as a parking space when it was actually a house. Quealy never found this out themselves, it took another estate agent when looking for my property online to realise it wasn't listed. Wasted months of selling time at a time when rates were favorable. They talk the talk but when it comes to the walk, they were sorely lacking.
Nick Β· 18 August 2025
Agent replied Β· 8 September 2025
Dear Nick, I am looking into this and I take what you say seriously. I can see we had 10 viewing appointment requests so I am not quite sure the other agents description of the situation is entirely accurate. I will respond further privately. Dee Quealy
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5/5
GoogleI have been really pleased with the service from Quealy and Co. It was quite a complex sale to complete but it was dealt with really well by the team with extra praise needed for Lucy Byng on the sales progression side who was always on hand to provide updates on the progression of the sale.
Ben Β· 10 October 2025
Agent replied Β· 17 October 2025
Hi Ben
Thank you for your 5* review.
We will pass your kind comments onto our team and also to Lucy whom you mention specifically. See you again.
All the best.
Quealy and Co.
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5/5
GoogleWe are now at end of a very long and difficult sale. Our solicitors were appalling and the management company a disgrace, but Athena in Sales Progression was an absolute star. Difficult to separate estate agents at the marketing stage, but would definitely use Quealey's again for the brilliant follow-through from sale agreed to completion.
Tim Β· 12 November 2023
Agent replied Β· 11 November 2024
Hi Tim. Thank you so much for your 5star review. We shall make sure that Athena sees your comments. Thank you again.
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5/5
GoogleOutstanding service from the whole team at Quealy & Co. We were kept updated at every step of the sale of our house. The agents in charge of house viewings were always respectful and took care when showing buyers around our property, and we were always given useful feedback afterwards.
They helped to ensure that the sale went smoothly.
We would not hesitate to recommend them to anybody considering putting their house on the market, fabulous service from the whole of the Quealy team.
Helen Β· 27 December 2024
Agent replied Β· 10 January 2025
Thank you for the review Helen, it means a lot to the staff that their efforts to provide a good customer experience are recognised. Wishing you all the best in your new home.
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5/5
GoogleI would like to thank John for the smooth process in arranging my mortgage. It isnt just the 1st time buyers who need to utilise the services of a mortgage advisor. John helped us through the process without any issues. Great work
Andy Β· 14 July 2024
Agent replied Β· 11 November 2024
Hi Andy, thanks for your comments about John and we will be sure to let him know. All the best from Quealy & Co
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5/5
GoogleQuealy provided an excellent service all the way through our mortgage application and John King was great: knowledgeable, open and honest at all stages of the process. A real pleasure to work with.
Jamie Β· 27 November 2024
Agent replied Β· 11 December 2024
Hi Jamie
Thanks for your 5* review and comments about our mortgage services. We will pass your comments onto John and please feel free to share his details with your friends and family.
All the best.
Quealy & Co.
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5/5
GoogleWe just completed on our first home and the service from start to finish with Quealy and Co was 5*. Big thanks to all the team, especially John King, Sam and Athena.
Courtney Β· 4 December 2024
Agent replied Β· 11 December 2024
Hi Courtney
Thank you for your 5* review. We will certainly pass your comments on to our team.
All the best.
Quealy & Co.
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