Trusted Agent profile · Swale
★★★★★
999 reviews across 3 platforms
4 Limes Place, Preston Street, Faversham, ME13 8PQ, Swale, ME13 8PQ
Part of Miles & Barr, see every office.
Miles & Barr's office in Swale, at 4 Limes Place, is rated 4.5 out of 5 across 999 reviews on three platforms, including 151 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Miles & Barr Faversham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Swale.
Every review we hold for the Swale office, from every platform, shown as written. First names only.
5/5
TrustpilotInformation request
Louise provided the information I needed very quickly and with minimum fuss
Thank you for your kind words, Tim. We're delighted to hear that Louise provided you with quick and efficient support. If you need anything further, please don't hesitate to contact us.
5/5
TrustpilotHighly commendable service
They made the whole process from viewing to completion seamless and we were carried along each step of the process.
Thank you for sharing your wonderful experience, Bisilola. We are thrilled to hear that the entire process was seamless and that our support was efficient. Our team strives to provide professional and approachable service, and it's great to know that Louise met your needs. We appreciate your feedback and look forward to assisting you again in the future
5/5
TrustpilotDebbie Thwaites was a star
5/5
TrustpilotThanks FOR GREAT SERVICE LOUISE…
Thanks FOR GREAT SERVICE LOUISE WASHFORD. WE APPRECIATE YOUR GREAT SERVICE.
Thank you for your kind words, Merduk. We truly appreciate your recognition of our great service. Our team is dedicated to providing professional support and ensuring customer value. If you need anything further, please don't hesitate to contact us.
5/5
TrustpilotI am receiving great communication from…
I am receiving great communication from this branch at the moment for my purchase ,they have organised a solicitor for me and kept me up to date with all that is going on,the team have been so helpful to me and would like to mention flori from this branch who has gone above and beyond for me and nothing is too much for her,she is a credit to your team
1/5
TrustpilotThe worst estate agents I have ever…
The worst estate agents I have ever come across. Be VERY careful if you intend to use a member of their solicitors panel they will charge you £150 to simply instruct a solicitor of their choice, the solicitors' charges will in no way be competitive and they will charge you and additional £60 to complete a money laundering ID check which will then not be recognised by their solicitors and therefore will be required to be carried out a second time...... BEWARE!!
Dear Mr Chodecki ,We are very disappointed that you have decided to leave this review of the Birchington office as we know we have acted diligently and professionally with you since our first interaction.We take all feedback seriously and strive to provide an excellent service to all our clients.Regarding your concerns about our solicitors panel, we would like to clarify that our processes are in place to ensure a smooth and legally compliant transaction for all parties involved. While we understand there may have been some confusion regarding the charges and ID checks, we can assure you that our procedures are designed to meet industry standards and legal requirements.We cannot be held responsible for any additional checks that may be required by legal representatives, which occasionally may occur depending on individual circumstances.Despite our best efforts, we have been unable to work towards a resolution with you, and we are saddened at this outcome.
5/5
TrustpilotGreat job
Becky provided a great service and was easy to communicate with 😁
Thank you for your kind words. We’re thrilled to hear that Becky provided excellent service and was easy to communicate with. We always strive to deliver professional support and clear communication. We appreciate your feedback.
5/5
TrustpilotVery helpful and knowledgeable
Thank you for your kind words, Daniel. We are thrilled to hear that you found our support helpful and professional. We strive to deliver a seamless experience with local expertise and integrity. If you have any further feedback, please feel free to reach out to us
5/5
TrustpilotExcellent customer service and always…
Excellent customer service and always there to answer any queries.
Thank you for your kind words, Ms Walker. We are delighted to hear that our customer support has been helpful and responsive. Please reach out if you have any further queries or need assistance.
5/5
TrustpilotWe bought our property through Miles &…
We bought our property through Miles & Barr and they kept us well informed throughout the process. I had fortnightly updates on the entire chain and weekly updates as we headed towards completion. The calls and emails were both informative and reassuring. They made a stressful process much smoother. Suzanne Bearden was our contact and she was great, cheerful and up to date with all the information she provided. Thank you.
5/5
TrustpilotGiving informed and prompt advice plus…
Giving informed and prompt advice plus acting efficiently.
Thank you for your kind words, Geoffrey. We are delighted to hear that you found our advice informed and our support efficient. We strive to deliver professional service with integrity and local expertise. If you need anything further, please feel free to reach out to us
5/5
TrustpilotLouise was fantastic...
Louise was fantastic during the process of buying our first house: she kept all the solicitors in order, which must have been like herding cats!
5/5
TrustpilotBuying through Miles & Barr
Buying through Miles & Barr has been great. Sophie was so well-informed and clear. She didn't just know the properties she was selling, but knew about all of the similar ones from other estate agents. She confirmed all the pros and cons of the properties we had already seen. Very impressed!
5/5
TrustpilotMiles & Barr ... Louise Daley
Louise was excellent and very professional from start to finish, nothing was ever to much and her communication and knowledge was second to none.
5/5
GoogleHad the pleasure of dealing with Julie and Fran, both very helpful with our house search
Dear Thomas, Thank you so much for taking the time to leave your wonderful 5-star review! We’re delighted to hear that you had a positive experience with both Julie and Fran during your property search. They’re both extremely dedicated to helping our clients every step of the way, so it means a lot to know their support made a difference! We'll be sure to pass on your lovely feedback, Julie and Fran will be delighted! If we can help with anything in the future, please don’t hesitate to get in touch. Best wishes, The Miles & Barr Team
5/5
TrustpilotThank you for your helpful assistance…
Thank you for your helpful assistance in the successful purchase of our property.
Thank you for your kind words. We are thrilled to hear that our professional support made your property purchase smooth and efficient and we appreciate your trust in us. We look forward to assisting you again in the future
5/5
TrustpilotThey actually listen....
The team at Miles and Barr have been excellent. From the initial valuation they were helpful and informative and most importantly, they listened. This carried through for my interactions with them, no matter which stage of the sale.
We're happy to hear that our team provided excellent support throughout your sale. We appreciate you highlighting our proactive approach in resolving complications and ensuring a quick sale. Thank you for recommending us!
5/5
TrustpilotDebbie at Miles & Barr was very helpful…
Debbie at Miles & Barr was very helpful when purchasing our first home. Her communication was excellent when we had any questions or queries.
5/5
TrustpilotLisa Cook went above and beyond
Lisa Cook went above and beyond her role and really was fully responsible for helping us move despite multiple hurdles faced with our mortgage application etc. It was not a straight forward chain or journey but her guidance, advice and patience was incredible and she even ended up supporting the whole chain eventually as other sales progressors were hard to contact. Thank you Sarah, Lisa and Team!
5/5
TrustpilotWe met with Jake |Chamberlain of Miles…
We met with Jake |Chamberlain of Miles & Barr at a property to let. He was professional with a good degree of amiability throughout our meeting. In addition he appeared at all times to give a believable air of honesty which was refreshing in the present situation. We took up an inordinate amount of his time with questions and hypothetical scenarios and at no time did we feel that he had anything else to do except concentrate on us, the customer. Our appointment with Jake was very good as we had an unusual situation which he assured us would not be a problem an he gave us advice which we valued. It is a shame that we did not apply for the rental as Jake was such a likeable face to Miles & Barr. Due to our experience with Jake we would readily recommend the company
5/5
TrustpilotFran was absolutely superb
Fran was absolutely superb.
5/5
GoogleLooked at a house in Cremer Place, Fran the estate agent, was polite, attentive, open, and eager to answer any questions, if she didn't know the answer was happy to find out, was supportive when asked if I could spend some time with my son and sister looking around on our own, thank you Fran, much appreciated 🙂 …
5/5
GoogleMiles and Barr have been brilliant throughout the moving process and made it as easy as possible. Have been lovely and supportive throughout especially on the most stressful moving day
Dear Yasmin, Thank you so much for your wonderful review! We’re delighted to hear that your moving experience felt smooth and supported, especially on moving day. It was our pleasure to be there every step of the way. Wishing you all the best in your new home, and please don’t hesitate to reach out if you ever need anything in the future! Best wishes, The Miles & Barr Team
5/5
TrustpilotHad a great service from Miles & Barr…
Had a great service from Miles & Barr purchasing our property. Debbie mead who took care of the purchase/sale was exceptional, dealing with us and the solicitors to make it as smooth as possible.
Thank you for giving us such a good review! We will be sure to pass your feedback on to Debbie, your sales progressor who will be delighted to hear that she has made an impact to alleviate any stress and make the sale and purchase as smooth as possible!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Miles & Barr Faversham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Swale.
