Every review we hold for the Sutton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThese guys are brilliant, they found me my perfect apartment, and in such a short time. It was the smoothest process I've ever had when finding a property.
Thank you Conor for going above and beyond, you're a star!!!!
Amy · 31 July 2021
Agent replied
Thank you Amy for your kind and positive review. As the business owner I'm always delighted to see customers, happy with our customer service. Especially the feedback for Conor, who works hard every day as part of the team, who we are very proud of. Enjoy your new place and thanks again
★★★★★ 5/5
GoogleTo be honest, I did not really understand quite what estate agents do for their fees, and know that they have not always received the best coverage in the media. However, from my first interaction with Steven Eustration at Martin & Co, right through the entire property sale process, I have been extremely impressed by their attention to detail and help in what turned out to be a very challenging sale, and I now understand that they are underappreciated and undervalued! Dealing with the probate sale of your parents' property whilst living over an hour away, during lockdown, and holding down a full time job was always going to be very challenging - add in numerous legal and procedural issues, and the entire situation could well have been a nightmare. However, Steven's help and intervention - particularly in acting as a communications conduit between the executors, buyers and three sets of solicitors - was key in ensuring that the sale went through as smoothly and quickly as it possibly could have. I cannot recommend Martin & Co at Stonecot Hill highly enough, and Steven Eustration in particular, to any other potential buyers and / or sellers.
Simon · 30 March 2022
Agent replied
Simon, Thank you for your very kind review. It was a pleasure for the whole team, to help you & your family, through this difficult time. We also very much appreciate you taking the time to submit your review. All the best and if you need anything in the future, please don't hesitate to contact me. Steven
★★★★★ 5/5
GoogleTo be honest, I did not really understand quite what estate agents do for their fees, and know that they have not always received the best coverage in the media. However, from my first interaction with Steven Eustration at Martin & Co, right through the entire property sale process, I have been extremely impressed by their attention to detail and help in what turned out to be a very challenging sale, and I now understand that they are underappreciated and undervalued!
Dealing with the probate sale of your parents' property whilst living over an hour away, during lockdown, and holding down a full time job was always going to be very challenging - add in numerous legal and procedural issues, and the entire situation could well have been a nightmare. However, Steven's help and intervention - particularly in acting as a communications conduit between the executors, buyers and three sets of solicitors - was key in ensuring that the sale went through as smoothly and quickly as it possibly could have.
I cannot recommend Martin & Co at Stonecot Hill highly enough, and Steven Eustration in particular, to any other potential buyers and / or sellers.PositiveResponsiveness, Quality, Professionalism, Value
Simon · 22 November 2021
Agent replied · 21 November 2024
Simon,
Thank you for your very kind review. It was a pleasure for the whole team, to help you & your family, through this difficult time. We also very much appreciate you taking the time to submit your review. All the best and if you need anything in the future, please don't hesitate to contact me. Steven
★★★★★ 5/5
GoogleThank you ever so much Steven and Val for providing a great selling experience (in the midst of difficult economic times)! We are particularly grateful to Steven, who provided expert support throughout the whole process, which was very helpful considering this was the first time we had sold a house. He was on hand for us to ask questions or keep us updated on progress. Would recommend!
Becki · 13 April 2023
Agent replied
Thank you Becki for you very kind review & the generous bottle of wine. Val & I are delighted everything went through for you both in the end and we really appreciate you trusting us with the sale of your house. It was a pleasure to help you both move and we hope you are settling into your new home.
Steven
★★★★★ 5/5
GoogleNothing but a positive experience dealing with Martin & Co, Steven & Val have been exceptional in ensuring our new home and the many processes have run smoothly. Steven’s attentiveness and diligence have been nothing short of perfection, Carlsberg don’t make Estate Agents…but if they did it would be Martin & Co.
Pxrider69 · 23 March 2024
Agent replied · 1 June 2023
Thank you so much for your lovely review. Val & I really hope you enjoy your new property with us for a long time. I really love the Carlsberg quote, big smile on our faces.
All the best
Steven - Director
★★★★★ 5/5
GoogleI can't speak highly enough of the service Steven provides. His professionalism attention to detail and knowledge of his market is second to none but above all he cares for his clients and that human quality is without doubt the reason you should instruct him to sell or let your property.
Steve · 7 March 2024
Agent replied · 4 July 2023
Steve,
Really appreciate your very kind words and feedback. Pleasure to help your dad move, even with all the issues in the market place, together we got him sorted. Please thanks all your family, as together we made a great team and got this done.
Steven
★★★★★ 5/5
GoogleNever thought I see this day, COMPLETION !
Conor and Steven have been marvellous and managed what several other local larger Estate Agents promised but couldn’t deliver:
Martin & Co speak to you, they answer the phone, they tackle the tricky issues (of which there were several in this case).
Conor, what a terrific young man, really worked steadfastly to find a buyer and monitor this sale through to completion.
Honestly couldn’t have asked for more and I’m delighted that the weight of all this has finally been taken of my shoulders.
I would only use Martin & Co in the Sutton and Cheam area because believe me I tried the rest and wish I hadn’t wasted my time.
Thank you for everything,
Lisa
Lisa · 4 July 2020
Agent replied
Lisa, thank you for you taking the time to post a review of our business and the teams efforts. What lovely feedback.
Conor & I are absolutely delighted to help you complete the sale, after one of the toughest situations we all had to deal with. We promised we wouldn't give up and we are very proud to help you get the sale through in the end. I also really appreciate your special mention for Conor, as he is an great example of an honest & genuine estate agent, who always goes above and beyond clients expectations. All the best in the future Lisa
Steven
★★★★★ 5/5
GoogleThe entire team at Martin & Co, Sutton Etate Agents are wonderful people to work with! Steven Eustration and Gianluca Formica in particular have been very supportive throughout the entire selling process. Steven took the time out to meet with me at my flat over a weekend and gave me some very factual information about the market condition by the end of last year. He managed to reason with me to lower my asking price to a more realistic one that suited the current market conditions and within 6 weeks had found me a serious buyer. Having had my property on the market with another sales agent for 12 months, this blew me away! Gianluca had to deal with all my meltdowns and stresses throughout the entire process as well. He was very understanding and personable. They were both very patience and helpful, especially when I almost pulled out of the deal. I have been very impressed with their level of professionalism and service. I have and will continue to highly recommend them as leaders in their field. Many thanks to the entire team for helping me turn over a new leaf.
Lana · 30 March 2020
Agent replied
Lana, Thanks for this excellent review. It was a pleasure helping you move. We also owe you a big thank you, for your very kind recommendations, to other potential owners nearby. Steven
★★★★★ 5/5
GoogleNever thought I see this day, COMPLETION ! Conor and Steven have been marvellous and managed what several other local larger Estate Agents promised but couldn’t deliver: Martin & Co speak to you, they answer the phone, they tackle the tricky issues (of which there were several in this case). Conor, what a terrific young man, really worked steadfastly to find a buyer and monitor this sale through to completion. Honestly couldn’t have asked for more and I’m delighted that the weight of all this has finally been taken of my shoulders. I would only use Martin & Co in the Sutton and Cheam area because believe me I tried the rest and wish I hadn’t wasted my time. Thank you for everything, Lisa
Lisa · 30 March 2020
Agent replied
Lisa, thank you for you taking the time to post a review of our business and the teams efforts. What lovely feedback. Conor & I are absolutely delighted to help you complete the sale, after one of the toughest situations we all had to deal with. We promised we wouldn't give up and we are very proud to help you get the sale through in the end. I also really appreciate your special mention for Conor, as he is an great example of an honest & genuine estate agent, who always goes above and beyond clients expectations. All the best in the future Lisa Steven
★★★★★ 5/5
GoogleThe entire team at Martin & Co, Sutton Etate Agents are wonderful people to work with!
Steven Eustration and Gianluca Formica in particular have been very supportive throughout the entire selling process. Steven took the time out to meet with me at my flat over a weekend and gave me some very factual information about the market condition by the end of last year. He managed to reason with me to lower my asking price to a more realistic one that suited the current market conditions and within 6 weeks had found me a serious buyer. Having had my property on the market with another sales agent for 12 months, this blew me away!
Gianluca had to deal with all my meltdowns and stresses throughout the entire process as well. He was very understanding and personable. They were both very patience and helpful, especially when I almost pulled out of the deal. I have been very impressed with their level of professionalism and service. I have and will continue to highly recommend them as leaders in their field.
Many thanks to the entire team for helping me turn over a new leaf.
Lana · 5 July 2019
Agent replied
Lana, Thanks for this excellent review. It was a pleasure helping you move.
We also owe you a big thank you, for your very kind recommendations, to other potential owners nearby.
Steven
★★★★★ 5/5
GoogleSteven Eustration of Martin & Co Sutton Surrey handled the sale of our fathers house. As we haven’t used an estate agent in many years we’re not in a position to make any comparisons but I would not hesitate in recommending Steven to … More
Ian · 3 March 2024
Agent replied · 8 June 2024
Dear Ian, thank you for taking the time to send us your feedback & very kind review. It was a pleasure to help you & your family deal with a difficult situation. We very much appreciate your trust in us.
Regards
Steven
★★★★★ 5/5
TrustpilotOutstanding Service
We expected the sale of our family home after 58 years to be a daunting and emotional journey, but our estate agent Matthew Port, made the entire process remarkably smooth and stress-free. From the very first consultation to the final closing, his professionalism, dedication, and expertise shone through in every interaction.
Andy · 1 March 2025
★★★★★ 5/5
GoogleMy husband and I recently purchased a property from Martin and Co and with the help of Steven and Conor finally now we have a house we can call our Own.
We are really happy and appreciate all the help, support and guidance that we received from them per as this is our very first property.
Thank you so much, we definitely recommend this company and hoping that more people will experience brilliant service.
Renebeth · 21 April 2019
Agent replied
Renebeth, thank you for your very positive review, the team appreciate you taking the time to give us your feedback on the service received. We hope you are delighted with your new home.
★★★★★ 5/5
TrustpilotWonderful
The house buying process was made easier, by the estate agent Matthew Port. He couldn't have been more helpful.
Joanne · 6 November 2025
★★★★★ 5/5
GoogleThank you very Steven/Val for the excellent assistance during the letting process. They were very professional and excellent during the whole letting process. I highly recommend Martin & Co. Sutton.
Tobechukwu · 23 March 2024
Agent replied · 11 May 2023
Tobe, Thank you for your very kind review, positive feedback for the team and taking the time to give us you thoughts. Val & I were delighted to help you move into this lovely new rental property. You are a pleasure to deal with and we hope your family stay with us long term. As we are managing the property, don't hesitate to contact us if you need anything.
Regards
Steven & Val
★★★★★ 5/5
GoogleAlways a pleasure to deal with these people especially Steven and Conor! Gud luck
Dee · 24 July 2020
Agent replied
Thank you for taking the time to give us your positive feedback. We are delighted you were happy with our service.
Steven Eustration - Director
★★★★★ 5/5
GoogleTotally professional service and thoroughly decent guy. Thanks Steve for you advice and help.
Angela · 20 April 2020
Agent replied
Angela
Thank you taking the time to send in a review and for your kind feedback. Lovely to meet you and looking forward to helping you in the future. Steven
★★★★★ 5/5
TrustpilotMatthew at Martin & Co are excellent
Matthew at Martin & Co was excellent. He was supportive of our delicate situation and helped with all aspects of selling and buying. Highly recommend.
Emma · 17 July 2025
★★★★★ 5/5
TrustpilotWe have recommended this company many…
We have recommended this company many times Andrew is particularly helpful.Lynne and Carl Buffery
Carl · 6 June 2018
Agent replied · 7 April 2023
Thank you both, it is very much appreciated
★★★★★ 5/5
TrustpilotAs a first time buyer
As a first time buyer, i want to share my appreciation for all the support received through Martin&Co.It was a pleasent experience. Thank you Chloe, Holly for the excellent communication and availability! Overall,Martin&Co is offering a great service.
Cristian · 1 May 2021
★★★★★ 1/5
GoogleDear Ehsan, thank you for taking the time to review our business. I welcome constructive feedback, so please can you contact me, to help us understand the circumstances for your 1 star review. As this this goes against the majority of reviews we receive, I would appreciate the opportunity to hear any concerns that you may have. You can message me at steven.eustration@martinco.com Regards Steven Ehsan I've now had an opportunity to search your details to see if we have ever dealt with your as a customer, so far I can't find any record of your details ever been dealt with by our business? So please again get in touch if you have a concern. If we don't hear from you, I will presume you are a fake review, having now seen the responses to your previous poor reviews from other business.
Ehsan · 30 March 2022
★★★★★ 5/5
GoogleI highly recommend anyone looking for an Estate Agents in the Sutton area. I just moved to UK and got my new flat :) this team, specially Val, made this so much easier for me.... Thank you.
Rezgar · 13 April 2023
Agent replied · 8 July 2024
Mohammad, Thank you for taking the time to write us a review. Val & I very much appreciate your kinds words and hope you enjoy your new property. Pleasure doing business with such a genuine person.
Steven
★★★★★ 5/5
GoogleA great experience with the Martin & Co Sutton team, both when renting out my property and subsequently selling it. Really easy to communicate with and reach them all which was a huge plus point. They were always on hand to help, even with minor points that were probably outside their remit. Can't recommend enough - thanks team!
Sophie · 5 July 2019
Agent replied
Sophie, thanks for your kind positive feedback. It was a pleasure to help you rent & sell your property.
★★★★★ 5/5
GoogleTo be honest, I did not really understand quite what estate agents do for their fees, and know that they have not always received the best coverage in the media. However, from my first interaction with Steven Eustration at Martin & Co, …
Simon · 13 April 2022
Agent replied · 25 June 2024
Simon,
Thank you for your very kind review. It was a pleasure for the whole team, to help you & your family, through this difficult time. We also very much appreciate … More
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